On 03 March, I dropped off 8 pair of pants that needed to be patched up, she claimed they would be…read morecomplete in 3-4 weeks. Today marked the end of week 4 and she stated they were not done because it was a lot of pants. I didn't understand her statement as she set the timeframe for completion. She also stated that today was the start of week 4 so technically she still had a week left. She obviously doesn't know how to count or look at a calendar. Regardless, attached is a picture of their work.

They have done a wonderful job on my garments. I think they are reasonably priced. Bear in mind…read morethat they close for lunch daily from 1:00 to 2:00.

After many years of using Regency Cleaners and enjoying the service, I have had to switch to VIP…read moreCleaners on Highway 155. My reason for switching was that my clothes started having a very strong perfume odor to them when I would pick them up. When I inquired about the smell, I wasn't given any clear explanation or any option for not having the perfume smell. I am not perfume sensitive, but just don't wear perfume and would prefer not to have my clothes smell like perfume. Sometimes, after hanging the clothes up that had come from the cleaners in my closet my entire closet would smell strongly of perfume for a long time after. I was told by my new dry cleaners that this has something to do with some type of filters that are not getting cleaned frequently enough and so the lingering perfumes from clothings just get passed on to mine. The cleaners on 155 called VIP does not seem to have this issue so far and they also have a drive-through which is one of the great things that I loved about Regency.

Prices are reasonable for dresses. Started taking my work dresses here. Most recent batch I was…read morenervous because the color block dress I had before and it bled when I hand washed it. Since buying the dress again (yes I bought another lol) I've taken it to be dry cleaned - no bleeding! Also the orange dress is a suede material I had pizza and dropped olive oil on the dress - I did take the dress the next day and they were able to get it out. For four work dresses it came to about $43 which is around $10 a dress plus tax I will say, I asked them about shoe repair and it was a little expensive for that and they send them out so I took my shoes else wear to be fixed

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

Always the nicest and professional staff at this location. Easy in and out no traffic issues…read more They are fast and do a fantastic job with my suits, dress shirts and jeans. I think they are best value in town especially for the quality of their product.

DO NOT GIVE THIS COMPANY YOUR BUSINESS! My parents have…read morebeen going to this cleaners since before I was born since the son has taken over he has horrible business practices. I took a 120$ shirt to have it cleaned only wore the shirt once for my engagement party. When I got the shirt back it had grey/black stains all over the shirt, they apologized and proceeded to tell me that it was because "there employees are lazy and do not do there jobs correctly" quote Marry at the university location supposedly his right hand man. So I take the shirt to Marry that was 2 months ago I just received the still tarnished shirt and they refuse to fix it or refund me for a shirt that they messed up. So please protect your investments and know who your giving your business too! AGAIN STAY AWAY!!

My daughter and i were in Lindale for the week for a horse…read moreshow. We started running low on clothes and needed a quick reliable cleaners. Right down the street from our hotel we found the Lindale Cleaners. They were so kind and attentive to our needs. They did an excellent job on our clothes. Our order was delayed because they were doing their best to get our clothes super clean. They phoned and made special arrangements to get our clothes to us. They were willing to deliver them to us at the horse show had we not been able to make arrangements to pick them up. We will always use and never forget Lindale Cleaners whenever we are in town. i

I've always had excellent service from this business. They are a little pricey, but maybe all…read morecleaners are nowadays. I trust them with my stuff.

She does awesome work and a good price. Very professional in he work…read more She has a great welcoming committee with her 3 dogs!

what a great job! Chiyon hemmed some jeans for my husband and shortened some shirts. they look…read morewonderful and her prices were very reasonable!!

I have been using them for my embroidery for about two years now and they are always on time and at…read morea reasonable price. I will continue to do business with them. Great staff and exceptional work.

I took items in, to see if they could embroider them, in mid-December. They were horse items, and…read moreI wasn't sure if they could handle the size (bridle bag, saddle carrier). I was told they could, and agreed to come back after the holiday rush (the initial estimate was decent, a bit more than the place that made the items, but it saved me on shipping, and I was trying to support a local business). I came back about 4-6 weeks later, brought the quilted bridle bag, saddle carrier, and asked if they could also do a wool-type cooler (a big coat/cover, to help a sweaty horse cool down, in cold temps). The counter gal asked another lady if they could go big enough on the lettering, they handled the items, and agreed that they could. The price went up a bit, from what I was told in the first visit, because of the bulkiness, and I was more than fine with that. She handled, and chalked all of the items, to indicate lettering placement, so they knew exactly what they had committed to. I paid the $100 price they quoted, and left my items. Today (2/13), I received a call, saying that they misquoted the three item order, and it wouldn't be $100, but $462?!? They said it would take up too much time on their machine. I told them that I would pick up my items, and when I did, the same counter person tried to take the blame, when there were other people, who had seen, heard, and viewed the items, and allowed them to be accepted. Embroid Art was recommended by a company we lease to, who use them, and I have liked their work, and would have given them business from our RV park, trucking company, and my horse hobby, but after this, I can't in good faith, work with them. I was able to send all three items to a company in IL (where I should have sent them to begin with, but I was trying to stay local), who does work for huge horse organizations, and the total for all three items was $55. Even with shipping both ways, it will be under $200. Embroid Art stood to get our shirt orders, RV park promotional merchandise, a banner for the main driveway, chair backs, etc. but the lack of standing behind their quote (which I got twice, and accepted for more, due to bulky items), makes them untrustworthy, in my eyes.

Everything they recommended they did well and I couldn't be happier. I've gone back 3 timesread more

We cannot say enough about the work and overall kindness of these fine ladies. Our animal hospital…read morehad a few unique, sewing needs and boy did they deliver! Exactly what we needed in a timely manner at a price no one can beat. We will be back!! A+++