After many years of using Regency Cleaners and enjoying the service, I have had to switch to VIP…read moreCleaners on Highway 155. My reason for switching was that my clothes started having a very strong perfume odor to them when I would pick them up. When I inquired about the smell, I wasn't given any clear explanation or any option for not having the perfume smell. I am not perfume sensitive, but just don't wear perfume and would prefer not to have my clothes smell like perfume. Sometimes, after hanging the clothes up that had come from the cleaners in my closet my entire closet would smell strongly of perfume for a long time after. I was told by my new dry cleaners that this has something to do with some type of filters that are not getting cleaned frequently enough and so the lingering perfumes from clothings just get passed on to mine. The cleaners on 155 called VIP does not seem to have this issue so far and they also have a drive-through which is one of the great things that I loved about Regency.

Prices are reasonable for dresses. Started taking my work dresses here. Most recent batch I was…read morenervous because the color block dress I had before and it bled when I hand washed it. Since buying the dress again (yes I bought another lol) I've taken it to be dry cleaned - no bleeding! Also the orange dress is a suede material I had pizza and dropped olive oil on the dress - I did take the dress the next day and they were able to get it out. For four work dresses it came to about $43 which is around $10 a dress plus tax I will say, I asked them about shoe repair and it was a little expensive for that and they send them out so I took my shoes else wear to be fixed

Im very unhappy with this cleaners! I have had clothes come up missing for the SECOND time and…read morenobody can tell me what happened to them. I should've never returned after the first time it happened but never again! I wouldn't recommend anybody to use this cleaners. Very unprofessional and can't trust them with your good clothes to get cleaned! TERRIBLE BUSINESS

Best cleaners in Tyler. Always on time and greeting me with a smile. Been using them for years…read moreand never had a bad experience.

Always the nicest and professional staff at this location. Easy in and out no traffic issues…read more They are fast and do a fantastic job with my suits, dress shirts and jeans. I think they are best value in town especially for the quality of their product.

DO NOT GIVE THIS COMPANY YOUR BUSINESS! My parents have…read morebeen going to this cleaners since before I was born since the son has taken over he has horrible business practices. I took a 120$ shirt to have it cleaned only wore the shirt once for my engagement party. When I got the shirt back it had grey/black stains all over the shirt, they apologized and proceeded to tell me that it was because "there employees are lazy and do not do there jobs correctly" quote Marry at the university location supposedly his right hand man. So I take the shirt to Marry that was 2 months ago I just received the still tarnished shirt and they refuse to fix it or refund me for a shirt that they messed up. So please protect your investments and know who your giving your business too! AGAIN STAY AWAY!!

Have used them for several years. Very consistent and competitive, not to mention very quick!…read more Good people and ownership, will continue to recommend and trust them with my dry cleaning for years to come.

Pretty awful...when they do the clothes correctly, all is well. But that's rare. Every time I get…read moremy clothes back there's something wrong; missing or BROKEN buttons (like broken in half...), and the most recent visit my suit pants had a massive tear under my pocket. A big hole! Not good. Really bad. Yes, they offered to fix it. But how did that get through quality control?? No one saw that? How did that happen in the first place? So no, not satisfied with the service I've had here. Time to search for another dry cleaning place, which are plenty. You'd think knowing that, you'd be more careful so your customers don't go anywhere else...

Very pleased, family owned, always respectful. I was uneasy…read moreat first, having strangers do my everyday wash and wear. Therfore, until our house is finished; it was either the local laundry mat or professional strangers. That being said, EXCELLENT JOB the last 4 times! We have 3 dogs as well... clean blankets and clean unmentionables. And now....I throw everything in a trash bag and let them deal with it. LOL Thanks for helping me keep my family clean. Wash, dry, fold and bag..

My family loves this place!!! Staff and owners always go above and beyond!!! My clothes come out…read morelooking great and smelling so clean!! I have nothing but good things to say about WASH+ ..... My ALL TIME favorite dry cleaners and laundry service! Thank you for coming to PALESTINE!!!!! YAY