Have been a satisfied customer for many years, unfortunately at $4.99 per item, it is no longer…read more"affordable" to use dry cleaning on a frequent basis. The service is superb and always with a smile but there is NO competition here in our area.

Very fast and affordable prices!!!! Would recommend to anyone looking for easy and fast servicesread more

Im very unhappy with this cleaners! I have had clothes come up missing for the SECOND time and…read morenobody can tell me what happened to them. I should've never returned after the first time it happened but never again! I wouldn't recommend anybody to use this cleaners. Very unprofessional and can't trust them with your good clothes to get cleaned! TERRIBLE BUSINESS

Best cleaners in Tyler. Always on time and greeting me with a smile. Been using them for years…read moreand never had a bad experience.

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

Prior to receiving my gown, communication was excellent. However, none of that necessarily mattered…read morewhen I received my gown and it was not preserved in the way I had ordered. They offer two preservation styles, and I received a box with my gown in it rather than the hanging method I had requested. As I still wish to hang my dress (as they make a big deal on the website of differentiating the two styles and describing their process). I have since tried emailing the company three times, and called and left voicemails to request a call back, and I have heard nothing back from Heritage Garment Preservation. Very disappointed in their lack of follow up here.

If you love your gown, this is the only way to treat it. They will care for your gown as if it was…read morethe Mona Lisa - seriously. They even send you home with museum-style gloves. My dress was a long ballgown style which dragged in the grass and dirt at our vineyard wedding, and not a trace remains. It might even look better than it did the day of the wedding. They have a great website where you can check on the status of your gown, and truly are in it for the love of what they do. Highly recommended.

Progress Cleaners launders all of my husband's shirts, and they always do a great job. There are…read morethree locations, and one is very convenient for us. If you prefer, PC has a pickup and delivery service.

In less than 1 year they have not returned 1 shirt and 4 slacks and they ruined a shirt. it is your…read moreword vs the computer system if something is lost. No refund offered because the system says it was delivered. Might have been delivered but just not to me. Make them give you a receipt of dropped off clothes.Tyler at the Palauxy and loop location. I am going elsewhere. Dr. Smith

Have used them for several years. Very consistent and competitive, not to mention very quick!…read more Good people and ownership, will continue to recommend and trust them with my dry cleaning for years to come.

Pretty awful...when they do the clothes correctly, all is well. But that's rare. Every time I get…read moremy clothes back there's something wrong; missing or BROKEN buttons (like broken in half...), and the most recent visit my suit pants had a massive tear under my pocket. A big hole! Not good. Really bad. Yes, they offered to fix it. But how did that get through quality control?? No one saw that? How did that happen in the first place? So no, not satisfied with the service I've had here. Time to search for another dry cleaning place, which are plenty. You'd think knowing that, you'd be more careful so your customers don't go anywhere else...