Prices are reasonable for dresses. Started taking my work dresses here. Most recent batch I was…read morenervous because the color block dress I had before and it bled when I hand washed it. Since buying the dress again (yes I bought another lol) I've taken it to be dry cleaned - no bleeding! Also the orange dress is a suede material I had pizza and dropped olive oil on the dress - I did take the dress the next day and they were able to get it out. For four work dresses it came to about $43 which is around $10 a dress plus tax I will say, I asked them about shoe repair and it was a little expensive for that and they send them out so I took my shoes else wear to be fixed

After many years of using Regency Cleaners and enjoying the service, I have had to switch to VIP…read moreCleaners on Highway 155. My reason for switching was that my clothes started having a very strong perfume odor to them when I would pick them up. When I inquired about the smell, I wasn't given any clear explanation or any option for not having the perfume smell. I am not perfume sensitive, but just don't wear perfume and would prefer not to have my clothes smell like perfume. Sometimes, after hanging the clothes up that had come from the cleaners in my closet my entire closet would smell strongly of perfume for a long time after. I was told by my new dry cleaners that this has something to do with some type of filters that are not getting cleaned frequently enough and so the lingering perfumes from clothings just get passed on to mine. The cleaners on 155 called VIP does not seem to have this issue so far and they also have a drive-through which is one of the great things that I loved about Regency.

Have been a satisfied customer for many years, unfortunately at $4.99 per item, it is no longer…read more"affordable" to use dry cleaning on a frequent basis. The service is superb and always with a smile but there is NO competition here in our area.

Very fast and affordable prices!!!! Would recommend to anyone looking for easy and fast servicesread more

Im very unhappy with this cleaners! I have had clothes come up missing for the SECOND time and…read morenobody can tell me what happened to them. I should've never returned after the first time it happened but never again! I wouldn't recommend anybody to use this cleaners. Very unprofessional and can't trust them with your good clothes to get cleaned! TERRIBLE BUSINESS

Best cleaners in Tyler. Always on time and greeting me with a smile. Been using them for years…read moreand never had a bad experience.

I have a busy schedule, so I really appreciate it when the service works smoothly and without…read moreunnecessary explanations. This establishment pleasantly surprised me. Even despite the large number of customers, everything was organized at a high level: order taking was fast, the staff was polite, and they immediately gave a clear understanding of when everything would be ready. I especially appreciate that despite being busy, they try to find a solution that suits you. It is clear that every customer is important to them, even when the day is not easy. I received my items on time and in excellent condition just as I expected. This is one of those places where they know what quality and a professional approach mean. I will definitely remain a customer in the future.

Today, I went there to drop several pieces to be dry cleaned, and they promised me 25% off today…read morevia email discount, which was supposed to be in my account. They did not do it in person, so I had to pay full price again. Yes, it is the second time I have lost another discount--a total 35% loss. I will not go back there again.

Prior to receiving my gown, communication was excellent. However, none of that necessarily mattered…read morewhen I received my gown and it was not preserved in the way I had ordered. They offer two preservation styles, and I received a box with my gown in it rather than the hanging method I had requested. As I still wish to hang my dress (as they make a big deal on the website of differentiating the two styles and describing their process). I have since tried emailing the company three times, and called and left voicemails to request a call back, and I have heard nothing back from Heritage Garment Preservation. Very disappointed in their lack of follow up here.

If you love your gown, this is the only way to treat it. They will care for your gown as if it was…read morethe Mona Lisa - seriously. They even send you home with museum-style gloves. My dress was a long ballgown style which dragged in the grass and dirt at our vineyard wedding, and not a trace remains. It might even look better than it did the day of the wedding. They have a great website where you can check on the status of your gown, and truly are in it for the love of what they do. Highly recommended.

VIP Cleaners in Tyler, TX did an excellent job! My shirts came back looking fresh, clean, and well…read morecared for. The service was friendly, professional, and the quality was great. Great Prices!

From the owner: Full service Dry Cleaning and Laundry same day service. In by 10, out by 5. Five convenient…read morelocations in Tyler.

In less than 1 year they have not returned 1 shirt and 4 slacks and they ruined a shirt. it is your…read moreword vs the computer system if something is lost. No refund offered because the system says it was delivered. Might have been delivered but just not to me. Make them give you a receipt of dropped off clothes.Tyler at the Palauxy and loop location. I am going elsewhere. Dr. Smith

Progress Cleaners launders all of my husband's shirts, and they always do a great job. There are…read morethree locations, and one is very convenient for us. If you prefer, PC has a pickup and delivery service.

Pretty awful...when they do the clothes correctly, all is well. But that's rare. Every time I get…read moremy clothes back there's something wrong; missing or BROKEN buttons (like broken in half...), and the most recent visit my suit pants had a massive tear under my pocket. A big hole! Not good. Really bad. Yes, they offered to fix it. But how did that get through quality control?? No one saw that? How did that happen in the first place? So no, not satisfied with the service I've had here. Time to search for another dry cleaning place, which are plenty. You'd think knowing that, you'd be more careful so your customers don't go anywhere else...

If I could give a zero star, I would. Dropped 2 pair of pants and 1 shirt off on 9/10 Thursday! Was…read moretold to pick up 9/11 Friday at 4PM. My husband went to pick up his clothes and only had 1 pair of pants and the shirt. The lady informed my husband they lost his other pair of pants and hoped it was in Jacksonville. She also told him he would not get his jeans on 9/11 because she was going to get them and not coming back. We had plans to leave town for a wedding. Instead we had to wait until 9/12 Saturday to pick pants up and leave. We were told to be there at 9 when they open, which we were. Pants were still not in Tyler. Had to wait until the lady showed up. Although it was only a 30 minute wait, it's not the point. My husband's pants finally arrived and we were able to get them. Instead of apologizing, the lady laughed at my husband while giving him his pants.. 0/10 recommend!

The Cleaning Co on Troup Hwy is the best cleaners in Tyler. Friendly staff, fast service, and my…read moreclothes always come back looking perfect. They're reliable, professional, and consistently do a great job. Highly recommend! Great Priced and Great Customer Service!

Things are not running as smoothly. Did Carla leave? Wow was Carka great! Efficient, professional…read moreand so courteous and pleasant.