Dropped off clothes knowing I had to travel. Was told I would get them back the next day at a…read morecertain time. Clothes not there. Was told they were "forgotten " by the very emotionless clerk. When I said I absolutely needed them she said they would be there possibly in 20 minutes. You could tell the level of I don't give a crap was 1000.

Prices are reasonable for dresses. Started taking my work dresses here. Most recent batch I was…read morenervous because the color block dress I had before and it bled when I hand washed it. Since buying the dress again (yes I bought another lol) I've taken it to be dry cleaned - no bleeding! Also the orange dress is a suede material I had pizza and dropped olive oil on the dress - I did take the dress the next day and they were able to get it out. For four work dresses it came to about $43 which is around $10 a dress plus tax I will say, I asked them about shoe repair and it was a little expensive for that and they send them out so I took my shoes else wear to be fixed

After many years of using Regency Cleaners and enjoying the service, I have had to switch to VIP…read moreCleaners on Highway 155. My reason for switching was that my clothes started having a very strong perfume odor to them when I would pick them up. When I inquired about the smell, I wasn't given any clear explanation or any option for not having the perfume smell. I am not perfume sensitive, but just don't wear perfume and would prefer not to have my clothes smell like perfume. Sometimes, after hanging the clothes up that had come from the cleaners in my closet my entire closet would smell strongly of perfume for a long time after. I was told by my new dry cleaners that this has something to do with some type of filters that are not getting cleaned frequently enough and so the lingering perfumes from clothings just get passed on to mine. The cleaners on 155 called VIP does not seem to have this issue so far and they also have a drive-through which is one of the great things that I loved about Regency.

Very clean safe laundromat highly recommend anyone who needs to wash clothing very friendly staffread more

First it's not as clean as I was lead to believe in previous reviews. Second the lady working was…read morerude. She very rudely came to talk at me about the audio policy. Then proceeds to tell me WalMart is across the street. The most rude person I've encountered in Tyler., I will not be back to this laundry mat..

Always the nicest and professional staff at this location. Easy in and out no traffic issues…read more They are fast and do a fantastic job with my suits, dress shirts and jeans. I think they are best value in town especially for the quality of their product.

DO NOT GIVE THIS COMPANY YOUR BUSINESS! My parents have…read morebeen going to this cleaners since before I was born since the son has taken over he has horrible business practices. I took a 120$ shirt to have it cleaned only wore the shirt once for my engagement party. When I got the shirt back it had grey/black stains all over the shirt, they apologized and proceeded to tell me that it was because "there employees are lazy and do not do there jobs correctly" quote Marry at the university location supposedly his right hand man. So I take the shirt to Marry that was 2 months ago I just received the still tarnished shirt and they refuse to fix it or refund me for a shirt that they messed up. So please protect your investments and know who your giving your business too! AGAIN STAY AWAY!!

Have been a satisfied customer for many years, unfortunately at $4.99 per item, it is no longer…read more"affordable" to use dry cleaning on a frequent basis. The service is superb and always with a smile but there is NO competition here in our area.

Very fast and affordable prices!!!! Would recommend to anyone looking for easy and fast servicesread more

This place was my first experience going to a laundry mat! The people here are very friendly and…read moreeveryone I look around, I see them sweeping or helping someone out with a smile. It's pretty cheep too. $1.50 to wash and $0.25 cents to dry (8 mins). Oh and they have tables to sit at to do homework or work and they have free coffee. The only thing I could see that would be a problem would be the amount of people that come through. It's a busy place and it gets crowded! All in all, it's a great place to get some laundry done and to hang around too.

I was offered $36 to clean and whiten a dull-white comforter at a local cleaners. I decided to do…read moreit myself and Steve, the owner, took over and the end result was beautiful for $6.50!!! He is exceptional. I won't go anywhere else!! Super helpful, accommodating and the place is exceptional!!! Thank you for top notch service!!!!

In less than 1 year they have not returned 1 shirt and 4 slacks and they ruined a shirt. it is your…read moreword vs the computer system if something is lost. No refund offered because the system says it was delivered. Might have been delivered but just not to me. Make them give you a receipt of dropped off clothes.Tyler at the Palauxy and loop location. I am going elsewhere. Dr. Smith

Progress Cleaners launders all of my husband's shirts, and they always do a great job. There are…read morethree locations, and one is very convenient for us. If you prefer, PC has a pickup and delivery service.

We come to this location often. It's always very clean and quiet. Not too busy since we always come…read moreat night. There's no employee working at night but it's pretty self explanatory. The prices aren't too bad. The small machines are $4.75 and the larger ones are $6.75. The dryer is included when you wash since it's right above the washer you use. There's a gas station close by for snacks so that's convenient. We haven't had a bad experience yet. The machines always work. There's a bathroom too. That's clean as well. There's plenty of laundry carts if needed. There's a change machine as well. If you need laundry detergent or dryer sheets there's some available to purchase. The tables help fold laundry when it's done.

Amazing ! I'm traveling in East Texas and found this place on Yelp. The location is in a safe…read moreneighborhood. The place is clean and all of the washers are front loading which is actually a better and less wearing process for washing clothes. The small washers are $5. The large washers are $7. There is a dryer above each washer that is free. Who does that ??? Epic !!!