This place is under new ownership but I had a great experience. I had some simple alterations and a…read morecouple of more complex items. They did an amazing job and were unbelievably fast. I miscommunicated about one item and they fixed it in less than 24 hours. Highly recommend!

I've had major and minor alterations done by Paul. Excellent workmanship, excellent communication,…read morefinished to my satisfaction in a timely manner. Paul is an artist in his profession!

On 03 March, I dropped off 8 pair of pants that needed to be patched up, she claimed they would be…read morecomplete in 3-4 weeks. Today marked the end of week 4 and she stated they were not done because it was a lot of pants. I didn't understand her statement as she set the timeframe for completion. She also stated that today was the start of week 4 so technically she still had a week left. She obviously doesn't know how to count or look at a calendar. Regardless, attached is a picture of their work.

They have done a wonderful job on my garments. I think they are reasonably priced. Bear in mind…read morethat they close for lunch daily from 1:00 to 2:00.

This is the only place I trust to get any alterations done. I have taken several uniforms in and…read morethey will always look up the current regs to make sure patches and name tapes are sewn in the right spot. They are quick and accurate. When I drop anything off, I know it will be done when I need it if not before. Thank you for doing such great work at a good price.

I took in 3 pieces to be altered for my son's upcoming wedding: full-length silk skirt with…read morematching shell and a coordinating jacket.The hem on the outer skirt is very uneven with the underskirt more so (doesn't line up with the overskirt for the most part). The silk shell was taken up at the shoulder instead of hemmed from the bottom (which was suggested by Mary's Alterations) and ended up with very uneven stitching and seaming that doesn't match up. The jacket has a structured silk outer shell with a light, flowy underneath that shows from the front and bottom of jacket's sleeves and hem. The sleeves were too long and while the outer sleeves were hemmed to the needed length, the under sleeve was not and is still too long and out of propoption giving the jacket an awkward look. The jacket's shoulder width was to be taken but now the sleeves are too narrow making the jacket uncomfortable to move in. The alterations were not ready until the day after promised and had to be picked up in a rush with no time, on my part, for trying on or inspection. If it weren't for the wedding date and international departure being so close, I would take to a different alterations business to be fixed. Be advised that "Mary" has retired and her alterations business was purchased by Georgie Bridal and Formal which to me makes the 40 years in business an inaccurate statement. The two reasons I chose Mary's Alterations were the many happy customers based on service (prior to Mary's retirement) and the recommendation to "give them a look" by an acquaintance since they are located near me. The front office staff were personable and friendly but I will definitely let the person who recommended their service know about the quality received and suggest they reconsider any future recommendations. High quality and complicated alterations can be expensive; however, I don't feel the $200+ spent was close to value. ***this is the only alterations establishment I've ever used that requires upfront payment, in full. Be aware of this since it's possible your alterations will come back later than promised and less than adequately done.

Great service!!!! Loved the girls helping us out with the dresses, my daughter said yes to the…read moredress on the 3rd one she tried on !!!!! Was the best thing in the world to see her smile and look so beautiful

This PLACE i cannot recommend these ladies enough!!! not…read moreto mention the quality and quantity of dresses is * chef's kiss* i wish i could relive my experience all over again

Overall a great experience, timely professional and excellent with fitting and accessories…read more Will definitely use again

What Great Customer Service. Our grandson is "Ultra" thin and it was difficult to find anything to…read morebuy for him that would fit. We decided to "try" to rent something, on short notice. He called to inquire and he was assured he could be fitted. We walked in and in less than 30 minutes he was outfitted with what he needed. It fit and he looked great! Thank you so much for caring about our needs and giving such great service!! Highly recommend this rental!!

We have taken several pieces for different alterations and been very pleased with their work. NOTE:…read moreCash Only Establishment

I took some jeans in to have hemmed. I asked how much it would be and they told me $18-20. When I…read moregot a text to come and pick them up they told me the charge was $26. When I asked the lady about it (the same one who gave me the price when I dropped off), she said it was because they didn't just hem them. They did the original hem. What?? I wish they had told me I had a choice when I dropped them off. And that they would honor the price quoted to me since it was their lack of communication. When I mentioned to her that I wish they had communicated this to me, she said nothing. This whole situation is very poor customer service. I would not recommend this place and will not be taking my clothing items here again.

Amazing service, an incredible team, and an absolutely stunning selection! Since it's a private…read morefacility, I expected the prices to be much higher, but I was pleasantly surprised. The prices are very reasonable, and the quality is outstanding. I highly recommend checking them out!

The people at Jarvis were helpful and friendly. They made my daughter feel like a princess and I…read moreappreciate all they did for her!!

Saturday afternoon, I suddenly needed a set of scrubs while visiting Tyler. I did a quick search…read moreand found this place. Fortunately, it was between where I was leaving and where I needed to be (and in scrubs, no less). First of all, no less than three staff members offered to help me. Second, there was a great selection of scrubs to choose from -- in a variety of sizes and a variety of brands. Third, I paid a fair price for a set of quality scrubs. What really impressed me about the entire experience was coming in less than thirty minutes before closing and being treated like I was their only customer. For anyone who needs medical uniforms in the Tyler area, C R Scrubs is where I recommend.

Great selection and customer service! I would recommend this store to other health care workersread more