I recently moved to the area and went to Nail 7 to get gel powder (ANC). When I arrived, I had get…read morepowder on my nails from 2 weeks prior, when I had my nails done at my former salon in a different city. The nail tech here started using the electric nail filer (nail drill) on my nails to get the polish off, but I explained that my nails are super sensitive to the heat that comes off those machines, so I prefer to have my nails wrapped in tin foil and nail polish remover to get the polish off. She said that the electric filer, was the only way to get the polish off, that there was no other way to do it, to which I explained, "I undersand it's your preference to use the nail drill because it's faster, but it's not the only way. I've had my nails done with gel powder for nearly 5 years and you can wrap my nails in polish remover." She argued with me again and said there was no other way to do it. I decided to let her use the drill since I was already there and needed my nails done for an upcoming event and within minutes, was pulling my hand away in reaction to the heat--I explained again that I wished my nails weren't so sensitive to the heat, but that they are. She then spoke with her coworkers in a different language, and she insisted again that there was no other way, and I repeated myself that there was another option and didn't understand why they wouldn't just wrap my nails in polish remover. Stubborn and argumentative, I ended up leaving with a half done set of nails. Seems this salon doesn't understand the concept of supporting the customer's needs. I won't be back.

First time here today for a mani-pedi and loved the place, the staff. All top notch h. Plan to go…read moreback again for sure.

Pros: * Large selection of colors…read more* chairs are comfortable * great atmosphere - calm and inviting When I first walked in, I was immediately concerned that they wouldn't have time to handle my full set. I was pleasantly surprised as they said they could fit me in. This was my first time coming to this salon and really enjoyed my time there. Didn't know it at the time, but the owner began my nails for me, which I very much appreciated. Vivi was very attending and I loved that she had no issue jumping into help her employees. When I had a question about the bill, she happily explained it to me as I was confused on the gel color charge. My normal nail salon has this incorporated in their pricing. It made sense once explained. UV Gel full set $60 Stiletto shape $5 Gel color $15 = $80 Will definitely be back again - had a great experience.

Vivi nails on Rt. 9 in Latham is an awesome experience for some self care and pampering at an…read moreaffordable price. The staff is very friendly, welcoming and attentive to your needs. The inside of the nail spa is bright and clean. One wall is lined massage chairs with foot baths, the other side is lined with nail stations. They offer a variety of services at affordable prices. You can call ahead to make an appointment or reserve some chairs together if you have a group. They are good for birthdays, mother's day, valentine's day, anniversaries, getting ready for a bug event like a wedding or just in need of some self care. They are great for both men and women alike. I find it nice treat myself to a pedicure twice a year. They massage my calves, feet, exfoliate my skin, scrub off calloused skin, and make my look and feet feel great. This was my fifth visit to Vivi Nails and I should have reviewed them sooner!

Did not enjoy my experience here. The man was buffing my nails and cut both of my fingers. I told…read morehim it hurt and he said I was fine. then I started crying and a new lady came and did my nails. at least my nails look fire. do not go here.

My daughters and I have had our nails done many times at City Nail in Latham. Joy is the absolute…read morebest! She is so sweet and really can do any design or color we want. Joy has done chrome , cat eye and any treatment we ask for . She really goes out of her way to give my middle daughter (who has autism) the intricate designs she requests. Joy is always friendly and kind and our nails are always beautiful! It's so nice to go to a salon and have an enjoyable experience with a great human and a true professional! Thank you Joy!! .

The staff is not only super friendly, but the experience was so relaxing and enjoyable. I went here…read moreafter seeing that they don't rush because I wanted a full spa experience. I definitely got that! The most full it ever got while I was there was 3 total customers in the salon, myself included. They didn't rush me, they were very kind, and they made sure I liked my service and the way my nails looked. They give you a good shoulder massage with your manicure and hot stones and massage with the pedicure. I got the classic pedicure and ANC with tips for $65. I thought it was a super fair price considering how much work and care was put in!! Absolutely love this place. Ann and Lee are soooo kind. The one thing I would say is: if you are in a rush, don't come here. They are very careful and give you a full experience, so if you are trying to get in and out, you might want to try somewhere else. For both services, I was there over two hours.

Clean, friendly atmosphere. Mani pedi was nicely done. Very relaxing. I will be back with friends!read more

Every time I come here I leave 100% pleased. I had no idea what kind of fall design I wanted going…read morein but found an amazing hand painted one the owner did. Cindy pulled it off perfectly. I can't wait to go back for my halloween nails!

My birthday nails. They couldnt do what I originally asked for. So I said French I guess would be…read morefine. She had to redo the nail 3 times because it was so lopsided and uneven I could've done better myself. I asked at the end if they had gems so it could still be somewhat of a birthday nail and not a boring tip. They told me no. As they literally have nails with gems on them styled in the salon. Worst pedicure I've ever had!!! I booked a $55 pedicure and it was $80 at the end for a basic white French with no tip!!! INSANITY NEVER COME HERE

I'm loving the instant gratification here - no waiting, plus a ton gel polish colors to choose…read morefrom. However, it's a bit of a snooze fest - I'm stuck playing with my phone for 30 minutes, which isn't really my thing. They don't really converse with you. I started coming here a few weeks ago after my old salon took a decline in sanitation. Anyway, the $30 gel manicure turn out to be $37, and when I asked about gratuity, I got a big fat maybe - first they said yes, then no, and only cash tips are accepted, allegedly. Can someone please enlighten me? Still on the hunt for my dream nail salon, but this one will do for now. I assumed gratitude was included bc they added on almost $7. Things that make you go hmmmmmmmmm....

I am from out of town but this salon looks beautiful so I went in and requested a pedicure and…read moreregular manicure but my old powder gel nails needed to be soaked off. When I asked the guy to wrap my nails in foil during the pedicure to save time. He just waved me off and said Later. I had to insist because I did not want to waste time.Even the female nail techs were agreeing with me. He said something rude to them and then begrudgingly got the foils and wrapped my nails. Sure enough, they slid right off when it was time to start the manicure. The guys there in that establishment have a real attitude towards women in my opinion. Even though I don't understand the language, I got the gist of what was going on. There are other salons in the area. I would skip this place

If I had to sum up my manicure in one word, it would be HARSH…read more I came in with gel and they used an old school bowl full of remover to soak it off, and it took a lots of soaking. As my hand would sit in the bowl, they had it covered with a dry washcloth. The manicurist were alternate between soaking up and scraping off the polish. As my hand sat in the bowl, the washcloth ended up getting soaked and they just covered my hand again and again with the wet washcloth. I told the technician ahead of time that my nails were very thin and she nodded as if she understood. As she removed the polish, she wore through a couple of my nails, where one tore at my fingertip. Course files were used the entire time, and the area around my nails, ended up being raw. There was no consistency in shaping the nails, I actually left worse off than when I came in. Polish was applied on thinly and unevenly, and required lots of cleanup along the way. Even with the cleanup, I still left with polish around my nails. There was one UV light on the shallow and cramped station, and as one hand would cure should be polishing the second hand on top of the UV light. The manicure seemed to take a long time and I could feel the tension in my back from the way I was sitting. The seat sloped downward and you had to adjust yourself to be sitting straight, coupled with my armed constantly being raised due to the height of the UV light. I left here knowing I had to fix the shape and remove the excess polish once I got home. Avoid this place.

Clean, fast but not rushed, full service nail salon, good English, equipment in good shape, calm…read moreatmosphere. I'd return for sure.

Henry did a beautiful job! Neatly & painlessly removed my previous tips with great care. Applied…read morethis fresh set with practiced skill and the pretty cats-eye flower was just perfect addition to the coffin-shaped manicure! Always accommodating and kind. Thank you Henry at Palazzo Nails in Latham, NY!

They are AMAZING!!!!!!!!! Ivy and the other young wonderful women who did my nails, top tier. Next…read moretime I am in the area I'll be making my way to visit the above par business. Highly recommend. Also everyone is so kind, thank you guys again!

Love love love my nails. I'm newish to the area, and have…read morehad the same nail tech forever 10 years. Called earlier in the day, and made an appt for noon. Staff was very friendly and attentive. The salon itself is very open, and very well organized as far as desks go. Very pretty decor, and they had Sza playing the whole time which is 1000% my vibe. Wanted tortoiseshell and green nails for my upcoming 30th birthday next week, and am always nervous asking for designs/styles. Sam NAILED it, and was very kind and asked if I was okay with the shape/colors before he went full in. Definitely will be booking again! Thank you Sam :)

Wonderful experience! New nail salon. Beautiful space and a wide range of colors and services to…read morechoose from. Prices are comparable to others in the area for nail services. Pedicure chairs are extremely comfortable. A great addition to this plaza.

Really tiny. Plus they don't have spots . They gave me awful looks and started talking in Chinese…read moreor some Asian language. Basically they were complaining.

I've been getting ANC manicures and regular pedicures from Nail Works for the last 4-5 years ... I…read morethink that I've had each person who works there at least a handful of times. I've been to a LOT of places around the capital district and now I won't go anywhere else. While I don't get anything fancy, I'm pretty picky about the length of my nails and how they hold up until the next appointment (usually 3 weeks later) ... I always get compliments on how nice they look and feel like I'm getting my money's worth. Another reason I keep coming back is that I never feel pressured into make small talk. I'm not always in the mood to chat, but when I am, we have fun conversations ... I appreciate that they follow my lead.