Actually, I would not trust anyone else with my lab top and or purchase a lab top or tools except…read morefrom this store. And their computer repair area has the best qualified individuals on staff. There have been a few changes as you must make an appointment for any tech repair needs. The pricing for repairs I find a bit higher then others for example I checked the price at one popular location and it was at least $30 lower then the Micro, but I think it worth it even though the price hurts LOL Good location, and plenty of parking.

This is the place to go if you are having problems with your laptop. You can make an appointment or…read morejust walk in. They handle the diagnostics on site for a very reasonable feee. No waiting or mailing your device to the manufacturer. Once diagnosed, they can fix the problem on site sometimes as quickly as the next day. They explain everything in detail. There is never any pressure. Such nice people at the Westbury store. It was especially good to deal with the very affable Brian. In general their prices are good. The service is even better.

Owner agreed to troubleshoot aged laptop, advise overnight if problem fixable…read more Called back. Called back next day to advise not. offered other help. No charge. Can't ask for more. If had another problem, would definitely return.

One of the most knowledgeable people for custom computers there is. If you looking for repair or to…read morehave a custom computer built this is the place to go CCongema network administrator

Thom, an Apple Pro Specialist, and Destiny, a Apple Specialist, did an excellent job in helping me…read moreset up my IPhone 17. I was one of several coming in for the same issue: our IPhone 13 Pro was slowing down considerably--basically dying. I could have chosen a store closer to where I live (the Melville one), but I chose this location (Roosevelt Field Mall) because the store is bigger, and the staff is more welcoming.

I went to Apple with a coworker for the new iPhone 17 Air pre-order release, and as expected, there…read morewas a looooooonng line outside. We were both preparing ourselves for at least an hour's wait, but to our surprise, it only ended up being about 35 minutes. The process moved faster than we thought, which set the tone for a good experience once we finally got inside. When we were let in, we were greeted by Kim, who immediately made the whole trip worth it. She was the cat's meow--bright, bubbly, and extremely helpful. She got us situated with the iPhone in just minutes, and her positive attitude really made the experience smooth and enjoyable. The quick, friendly service more than made up for the long wait outside, and I left feeling impressed and happy with how everything went.

Beware of this store when you are going for "trade in" old computer…read more I went there with my old computer, knowing it was $180 after checking on their website. At the cashier, young man examined my computer very carefully and took out protective cover. No scratch, ding or any visible damage. There were some dust and fingerprint and some spot that could be easily removed with wipes. He took out some wet wipes from a can and cleaned surface leaving some liquid on the surface. He typed some info and said $165. Told him he must've input some wrong info. He called old lady on next register. She touched the computer where the guy left cleaning liquid. I believe she thought I brought this computer with some liquid on it even before I enter the store. She was yelling at me " This is filthy, filthy, filthy, you had some liquid on it " Then wiped her hand with the same wet wipe from the same can. I was stunned. She then called her manager, Chris. He came and typed up on computer with some info after examining computer so carefully including every corner and surface. He told me this is only $125. Wow, He downplayed the valuation. He was saying this was not like new condition. and had to be fair because there was some smudge on the surface of the computer that evaporated cleaning solution from the previous guy who wiped. I told him this was from the young guy who cleaned computer. He said this is not new condition. I was saying this was 4 years old computer and no scratch and discoloration. He was almost gaslighting me to believe this was only fair condition. He even said there should be keyboard fabric to be like new condition. WOW unbelievable! To me, it was some kind of emotional revenge from him because I let his cashier spend time too long (20min) or giving them hard time or something similar. The whole crew behind was talking like" He is saying same thing again and again" It was very humiliating and I felt like it was like routine to them. At this moment, It was not money that mattered to me. I wanted to know if the manager, Chris was making right call claiming my laptop rating fair after 30 min enough humiliating situation. I left the store and headed to Levittown bestbuy. yes, just right after all this situation. The cashier checked my laptop. He did not see any crack, scratch or ding and gave me $180 credit right away as " like new condition" No questions whatsoever. At the end, it was happy ending with twisted emotional rollercoaster If you saw bestbuy ad from their website, saying "Trading in your used tech is easy Discover trade-in offers and see what your old device is worth" Don't go to westbury bestbuy. You deserve better customer service as loyal bestbuy customer

I am not sure I've ever left a review for a retail store, but I was treated so kindly, I feel it is…read moreworth a review. We're about to start a home renovation and had been on the hunt for a downdraft vent that are SO expensive and found an open box special at this Best Buy, so we ordered online. I won't bore you with the minutia, but I'll say that I "thought" I already have a Best Buy card and could not sign in online to use it to pay...so aggravating. When I get to the store, I was told it had been closed due to inactivity. We JUST paid off a refrigerator a few months ago, but whatever. Long story short, the associated helped me open a new account and get 12months to pay off this weird item that we needed. It was HUGE, so I was concerned about how to get it into my car. I didn't even have to walk two feet before a smiling associates said from across the store, "I got you!". He came, told me to pull my car upfront and easily loaded it into my vehicle with a smile on his face. I can't tell you how many times I feel invisible in these chain stores. Whatever the manager is doing here, they're doing it right because all the employees were friendly, kind and helpful! I only wish we lived closer because this would be my go-to Best Buy!

A dynasty has ended. Computer Microsystems has closed! Where will I now go to get my IMSAI S-100…read moreMini-Mainframe serviced? Where will I now go to get a replacement 8 Inch Shugart Floppy Disk Drive? Does anyone even know what that is?!? Apple Care ....Apple Care...where fore art thou Apple Care!?!?! I personally didn't really get along well with Andre, the Owner and Proprietor, but I have to acknowledge he does hold a place in Long Island Computer history and was at this location since I was a Freshman Engineering Student in College way back in 1980 and he was already well established when we first met....I don't really know when he first opened at this location? He had been servicing computers since before the IBM PC era and not many existing computer service/sales companies could brag about that. He survived through-out all the incarnations of the Personal Computer revolution and even became an Apple Care Authorized Center until Apple took that away as they did the same to other independent service providers. I'm sure that was also the beginning of the end as well as the continuing hardware price wars that he seemed immune to for the previous decades. Best of luck to you Andre.