1. Ramos Appliance

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    Bronx, NY

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    Ramos Appliance

    3.0 (2 reviews)

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    8 years ago

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    Aaron's

    Aaron's

    1.1(7 reviews)
    1.6 mi•Mott Haven

    Hello everyone I am writing a review hopefully it helps some other people. I bought a queen size…read morebed with a mattress and an 85 inch TV for my new apartment. When I entered the apartment there was nothing inside of course it was a brand new apartment. Now when I ordered the bedroom set and I needed a mattress I said to the manager if you get me a mattress is it used he said no it's a new one. I said well to be careful please bring me a mattress cover preferably plastic and he did. I got the set in June so I took off the mattress cover to wash it down and put it back on the mattress when I took off the mattress cover that's what I seen yep you guessed it bed bugs. First I seen one then two then four everything biting me and doing what it wants to do. So I called the store the next morning and I asked for a manager the young man told me the manager will call me right back. I explained everything to the young man so he would know how important the call would be for me and he again told me the manager is going to call me as soon as he entered the store. Guess what I never got a call. So I called back to the store and I asked for a corporate number they tried to act like they did not know the corporate number I said come on everyone knows the corporate number because it should be located in the store for emergencies or someone has to speak to their boss. Apparently they thought I was an idiot so all of a sudden they found the corporate number. So yes I will be using that number to get my situation corrected because no one deserves this you pay your hard-earned money and everyone knows bed bugs are not easy to get rid of. Good luck to everyone else. And if anybody else have reviews or comments please put them in a review so other people can be helped. Thank you. Ms.Steplight

    Fire the WHOLEEEEE STAFFF!!! They're ignorant, rude, unprofessional... the so called "managers" are…read moreridiculous and just nasty. They always have an attitude and talk to you like you're an inconvenience. I've waited ALL WEEK for a delivery that i never received. Then when i call to just cancel everything, this lady is going to tell me that my order was already cancelled last week!!!?? Huh??? Like and no one thought to tell me that this entire week? Mind you I've been calling the store EVERYDAY to give them Information they asked me for. They're horrible, they have to go!

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    Ramos Appliance - appliances - Updated October 2026

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