This was a serendipitous encounter. We walked past Happy Appliances a few times and were hesitant to go in, as the store's exterior looked more commercially-oriented than for retail buyers and the online reviews were sparse. Don't let the exterior and lack of reviews fool you though, once you talk with them, you'll discover they really know their stuff and have some great deals. After further chatting, I also found out they do have a commercial sales team and real estate developers who buy 143 washers at a time don't write Yelp reviews.
Happy Appliances has an incredibly-wide selection: from everyday names like Samsung to higher-end such as Miele and they can procure pretty much anything. John and his team worked hard to find specific models, such as a Bosch 800 series dishwasher, that we were searching for.
From start-to-end, our team was very responsive to all follow-up questions via email and even with the pandemic supply chain issues, they tracked down and delivered all appliances within the quoted timeline and price--to a multi-floor walk-up nonetheless! Other retailers, such as Lowes, Home Depot, AJ Madison, and PC Richards were quoting 8-10 month backorder for some appliances. We got all of ours in three.
Additionally, Happy Appliances (and its parent company: Happy Electronics) is an authorized vendor for all products we bought (did some independent research before purchasing), so warranty was never a worry.
I feel like we discovered a hidden gem and we readily recommend them to our family and friends. As a matter-of-fact, I just went back to replace an old washer/dryer.
Ask for John when you go. He's great and really down to earth. read more