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    Reflections Pool & Spa Services

    5.0 (1 review)

    Services - Reflections Pool & Spa Services

    Pool maintenance

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    11 years ago

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    Bell's Pool and Spa - This is a photo of our pool as it currently looks thanks to their complete lack of care.

    Bell's Pool and Spa

    (41 reviews)

    Our pool cleaner comes every single week for a tiny spa/pool but charges $160 every two weeks. For…read morethat amount of money I have texted emailed and called and received no response when a dead bird landed in my pool and I need to know how to chemically treat it. No one responded to me whatsoever. I am willing to write grand reviews for companies that actually respond to its consumers, but this company isn't able to do so for whatever reason though I have left a few voicemails text messages and even an email so I am left to believe that they are more interested in me paying $160 for a spa just to be cleaned and barely treated for maintenance. This is an exorbitant amount of money for a company not to respond to its loyal customer and I'm trying to cut down on the services because I'm now a single mom and I can't get anyone to respond so I'm writing this review.

    I have reviewed Bell's Pool and Spa a few times since we began using their services years ago…read more Still, this addition is long overdue. We live right in the middle of the Mountain Fire damage in Camarillo. While our house was spared (for the most part), our pool was a mess. It was filled with leaves, ash, soot, and "volatile organic chemicals" from burned battery acid, asbestos, and such. We were at a loss as to what to do and the County was so inundated with homes burned to the ground, no one could really help with this issues. The Bell's advise early on that the healthiest approach would be to empty the pool and then acid bath (if necessary) and refill. We were able to speak with Marty and Lisa and they assured us that they would get someone as soon as possible. Needless to say, so many home owners were in this same predicament. Tammy came over to clean what she could as soon as service companies were allowed back into the area. She used a pool net and her portable vacuum on a couple of occasions to get the major leaf and burn debris removed. The soot and ash was too fine and couldn't be removed in this manner. We tried our in pool vacuum system but it clogged after three to four sweeps each time. It would have meant cleaning the filter over and over and over again. Josh next came over and assessed the pool and verified that he could empty, acid bath, and refill it and get it back to new. It took one day/overnight of set up to use a sump pump to remove the water and debris. Then he worked washing, rinsing, and acid bathing where necessary. He was here for about nine hours on the second day. He didn't stop until he had everything ready. Josh also got our hoses set up so the refill would begin right away. Bell's can get very busy and sometimes it takes more than one attempt to get through to them; however, time after time they have come through for us.

    Reflections Pool & Spa Services - poolcleaners - Updated May 2026

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