Our pool cleaner comes every single week for a tiny spa/pool but charges $160 every two weeks. For…read morethat amount of money I have texted emailed and called and received no response when a dead bird landed in my pool and I need to know how to chemically treat it. No one responded to me whatsoever. I am willing to write grand reviews for companies that actually respond to its consumers, but this company isn't able to do so for whatever reason though I have left a few voicemails text messages and even an email so I am left to believe that they are more interested in me paying $160 for a spa just to be cleaned and barely treated for maintenance. This is an exorbitant amount of money for a company not to respond to its loyal customer and I'm trying to cut down on the services because I'm now a single mom and I can't get anyone to respond so I'm writing this review.

I have reviewed Bell's Pool and Spa a few times since we began using their services years ago…read more Still, this addition is long overdue. We live right in the middle of the Mountain Fire damage in Camarillo. While our house was spared (for the most part), our pool was a mess. It was filled with leaves, ash, soot, and "volatile organic chemicals" from burned battery acid, asbestos, and such. We were at a loss as to what to do and the County was so inundated with homes burned to the ground, no one could really help with this issues. The Bell's advise early on that the healthiest approach would be to empty the pool and then acid bath (if necessary) and refill. We were able to speak with Marty and Lisa and they assured us that they would get someone as soon as possible. Needless to say, so many home owners were in this same predicament. Tammy came over to clean what she could as soon as service companies were allowed back into the area. She used a pool net and her portable vacuum on a couple of occasions to get the major leaf and burn debris removed. The soot and ash was too fine and couldn't be removed in this manner. We tried our in pool vacuum system but it clogged after three to four sweeps each time. It would have meant cleaning the filter over and over and over again. Josh next came over and assessed the pool and verified that he could empty, acid bath, and refill it and get it back to new. It took one day/overnight of set up to use a sump pump to remove the water and debris. Then he worked washing, rinsing, and acid bathing where necessary. He was here for about nine hours on the second day. He didn't stop until he had everything ready. Josh also got our hoses set up so the refill would begin right away. Bell's can get very busy and sometimes it takes more than one attempt to get through to them; however, time after time they have come through for us.

Steve and his guys were amazing. I needed an old spa heater replaced and he presented me with 3…read moreoptions (different name brand heaters), with different price points, within just a few minutes of contacting him. Then his team came out the next morning and replaced the old heater with a new Pentair 250 heater. They were finished in less than 2 hours and left things cleaner than before they arrived. Plus Steve's prices couldn't be beat. He definitely has my future business!

We just updated our pool with Ireland pools and they did beautiful work. They gave us a time frame…read moreand stuck to it. Another bid we got, gave us a ridiculously high number, but Ireland did not up charge us on things we didn't need. I recommend this company to anyone looking to update your pool. Everyone was very nice and professional.

Jared is the best. He has helped me out of a bind many times. He has been in the pool service…read morebusiness for many years and knows his stuff. If you looking for pool service, he will not let you down.

Best pool service I have ever had. Great service and reasonable pricing. Commercial and residential…read morepools.

Communicated clearly when they could come out. Communicated the time period when they would be…read morehere, and then when they were on the way. Courteous service man (Ray) that quickly diagnosed the issue. Doubled checked with the home office. Provided a quote and said he had the parts on the truck and could do the job. Offered to repair then or to think about it and let him know. Did it then and we have our hot tub back on.

Paradise Pool and Spa offers excellent customer service -- Jeff Mora is an excellent communicator,…read moretheir services are prompt and competititvely priced. I can't recommend them more highly!

I really liked the service that Jason provided me for over a year, but when he started using an…read moreassistant things really started going downhill. My biggest complaint is that i texted him about some water flow issues for 6 weeks and he neglected to come out and see for himself what the problem was. i repeatedly texted photos and described the problem but because of poor communication with his assistant and lack of real concern for the problem with my pool, he ended up costing me over $600 in water bills. I want reliable people to care for my pool and because of his lack of responsibility in his own business, i am no longer using his service.

This service is amazing. I called the owner on a referal from my neighbor who raves about how clean…read moreher pool was. I had serval quotes and wasn't also looking for a low price, but the best service. After 2 months I've decided to review them and WOW. My pool is amazing and he is extremely reliable. The owner Jayson always shows and my pool has never been better. So thanks a bunch, the last guy was terriable. So I'm way happier now.

Not only was David one of the nicest guys I've talked to in a while but he's extremely…read moreknowledgeable and has my spa working and looking brand new. I bought a new spa cover and he installed it, he drained and cleaned my spa and told me I needed to change my filters and showed me which ones to get and how to do it. He never tried to upsell me on anything and was extremely fair and kind. I cannot recommend him enough and I will be using him from now on.

I was fortunate to have Pacific Pool Services, Inc., 5880 Hollister Ave Suite A, Goleta, CA 93117,…read morerefer me to David Perez. David has decades of experience servicing spas when he was formerly employed by Gordon and Grant, so there is no doubt that he is knowledgeable and qualified. The first thing that impressed me about David is that he is warm, friendly, and sincere. He is also very professional, fast and honest. Within five days, he ordered and replaced both pumps in my 2003 Sundance Altamar. While restarting my spa after many yeas of disuse, he and his son Alberto were able to repair a leak in the heater as part of their service. They did a five-star job. You won't be disappointed.

I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

Connor got my neglected pool up and running a no time. He also completed several repairs in a quick…read moreand reasonable manner. He is also efficient in his weekly upkeep of the pool, and he provides pictures and description of the service provided.

BEWARE! I wish I could give this business 0 stars…read more I talked to the owner in December about hiring him to clean my elderly parents pool. This was a Christmas gift for my parents. They opened it on Christmas and were so excited only to have the rug pulled out from under them. They called Clear Coast to schedule their first cleaning and no one showed up. I have now called and texted the owner several times and he doesn't even return calls. I tried to be a good son and make my parents lives easier but Clear Coast completely ruined the gift and upset my parents even more. DO NOT USE THIS BUSINESS.

If a technician can't complete the job, a reputable company normally:…read more 1. documents the visit 2. notifies the homeowner 3. explains why service couldn't be completed None of that happened. I let the company know that there were cobwebs in between the larger basin of the pool and the Infiniti section and that the debris looked like it was from a week, not from four days ago. I asked another Pool professional to come over and take a look at it and he did and I decided to switch my service and I told Camarillo Pool that it was because I lost my job because I wanted it to end it cleanly without argument. What Camarillo with them where did is a common defensive move in service businesses: 1. Deflect - "We've never had complaints about Darrell." 2 itMinimize - "It's just wind debris." 3. Personalize - bringing up your job situation. 4. Blame the customer - implying I'm unreasonable. None of those address the actual issue: whether the service occurred. I asked them to come back and inspect themselves and to complete the service and then I'll pay the invoice. Otherwise I'm not paying and nor should I have to. This is not a way to conduct business and I am appalled that I've been told about the track record of one service member instead of my concerns and my request being addressed. What a joker e.

We've had several pool services in the past 28 years but Camarillo Pool Service, hands down, best…read morein customer service, quality, value & professionalism. . In today's world, they've captured a lost art. All the way around, good ole fashioned business values with this company, no doubt. I'd like to give kudos to Francisco Morales a Technician at Camarillo Pool Service. He is and has been so detail oriented in the past services including today. Francisco is respectful and very professional and is time/work efficient. In filter cleaning he is meticulous. He is also highly respectful to one's property and pets in ensuring the gates are closed and locked after the service. Francisco is appears to be a great asset to Camarillo Pool Services that reflects well to your Team. Great job! Thank you CPS!