This company may be qualified at pool maintenance, but they subcontract out everything else. The…read moreOwner is responsive and is a very nice/polite individual, but unfortunately is unable to control the quality of his subs that he hires out. We are having to replaster our pool 2.5 years later because of a very poor installation job. We also have multiple cracks in the new coping and the deco seal has also failed. They blamed everything on my pool maintenance company who has 20+ years of multiple pool maintenance contracts, many of which are still with him.

If I could give negative 3 stars, that's exactly what this company would get…read more We hired this company to do some repairs on our flagstone pool deck. We went with John as he was a nice guy and really seemed to know what he was doing, but that's where the, he knew what he was doing part ended. The first appointment to start the work was missed and had to be rescheduled. No biggy, it happens. The second appointment is missed, so now we're wondering what is going on. John made us believe that it won't happen again and guess what? That's right, the 3rd appointment is missed, now we're pissed. If it wasn't for my lady, he would have been off the job right there. So, we schedule a fourth and final appointment. They finally show up. Great, they're here!!! Not so fast. As we're watching more sitting than working, we also start looking at what's done. WOW!!! All you have to do is look at the pictures I've attached. These were taken AFTER we were told they were done. We call John to tell him our displeasure with the work that was done. John says he will be over the following day to look at the work that was done. The following day comes around and John shows up to inspect the work done. John states, wow, this work is not acceptable and that we might be a little nitpicky. Nitpicky?? Are you kidding me?? He says that he will have his guys out the following day to fix any of the issues that we have. Well, the same crew shows up and is refusing to do any repair work. John was actually arguing with his crew that things needed to be done correctly. After them bickering downstairs it was clear that his crew wasn't going to do anything. That's when my lady went downstairs and told John, you clearly aren't going to get these guys to do any work so maybe it's just better that we part ways now. John walked off the job not to be seen or heard from again. Now I know if John reads this, he's going to tell everybody that his contract was with my lady and not with me. First of all, there was never any contract written up, it was all verbal even after requesting a contract and a scope of work, which is required by law. I let that slide, thinking that John would do what he said. I could have very easily reported him to the CSLB for a number of violations. We finally had to get our lawyer involved as we had to pay another pool contractor to repair the horrible work that was done by this contractor. John ended up settling for the very substandard work. Do yourself a favor and find yourself somebody who is actually a pool repair company and doesn't sub out the work to contractors that refuse to do work. THE PICTURES DON'T LIE

I cannot say enough positive things about my experience speaking with Kamran. I found him here on…read moreYelp and was impressed with the great reviews and his responses. He was easy to get ahold of and even though I was outside of his service area, he stayed on the call with me to generously give me his expertise and experience with the issue I was having. He could have simply said no thanks and I would not have thought negatively of him for it, but he took time that he did not have to give me and helped to educate me and provided a referral for someone he thought was good who does do this work in my area. His guidance really helped me better navigate the process of finding someone to help with our issue. I'm only sad that all I can do is leave a review for him instead of being able to actually hire him.

Dear Pool Elegance Team,…read more I am writing to share my appreciation for the excellent service you have provided over the past few months. I am very satisfied with the automation system you installed, as well as the repairs made to my heater. Additionally, your team has done a great job consistently servicing my pool for the last three months. Thank you for your professional and reliable work and I highly recommend their services

Steve helped us with a tricky issue with our pool. We had a lot of vendors ghost us or quote…read moreunreasonable prices. He collaborated with us and respected our needs and budget and was a creative thinker and strategic partner. I felt safe with him and well respected. His team was great and really easy to work with. We love our pool and all the results, I couldn't ask for a better person or company to work with us. Highly recommend!!!

Steve at Ireland Pools helped us with an urgent repair during the sale of our house. He was able to…read morework quickly to find the section of pipe that was blocked by tree roots and repair a broken pipe. The quality of work is also top-notch. His pricing is very fair. Steve's communication is great and kept us updated while my wife and I were out of town. I will definitely be using Steve and his crew at Ireland Pools for a future pool renovation project! Thanks again, Steve. You are a life saver.

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

Connor and Dan are fantastic!…read more No nonsense, they get in, they leave our Spa sparkling, clean, and they get out like clockwork. Highly dependable, and very reachable and helpful when we have any questions. Excellent service pricing for the level of work and professionalism they bring. Absolutely love their texting communications and the detail they provide about your pool service and condition online with personal accounts. You can actually really see and follow how they are impacting the quality of your pool and spa. And super nice guys to boot.

BEWARE! I wish I could give this business 0 stars…read more I talked to the owner in December about hiring him to clean my elderly parents pool. This was a Christmas gift for my parents. They opened it on Christmas and were so excited only to have the rug pulled out from under them. They called Clear Coast to schedule their first cleaning and no one showed up. I have now called and texted the owner several times and he doesn't even return calls. I tried to be a good son and make my parents lives easier but Clear Coast completely ruined the gift and upset my parents even more. DO NOT USE THIS BUSINESS.

This company installed our pool about two years ago. After the job was completed, I contacted them…read moreto let them know the surface was still very rough. I sent videos and emails to explain the issue. Unfortunately, the owner responded rudely and even yelled at me. Now, two years later, we've had to acid wash the pool due to how rough and dirty it became. The tile work is also poorly done -- see the attached photos. I haven't even considered asking them to come back and fix anything because I'm genuinely concerned about being treated the same way again. I originally emailed them right away to share our concerns, and this is the kind of response I got. I've followed up again, but if the communication is anything like last time, I expect more of the same -- being yelled at and dismissed. Bottom line: I strongly recommend staying away from this company. UPDATE: I feel the need to clarify my experience, especially in light of the false claims made by the company's owner. To state that I "refused a startup" is completely inaccurate and misleading. At no point did I refuse anything essential to the process. Instead of working to resolve the issues professionally, the company repeatedly resorted to finger-pointing, raising their voice, and making accusations rather than reaching out to find a workable solution. I had to personally invest time and money into an acid wash to address problems like surface roughness and discoloration--issues that should have been handled properly by the company in the first place. Additionally, I take serious offense to being called a liar. The tile work was done through this company, despite their attempt to distance themselves from it after the fact. For them to publicly discredit me and misrepresent the facts is not only unprofessional but also incredibly disrespectful. Customer service is not just about completing a job--it's about standing behind your work and treating clients with respect. Unfortunately, that has not been my experience. Based on how I was treated and the lack of accountability shown, I cannot recommend this company. UPDATE again: Joseph emailed me and threatened to SUE me for defamation. How if I have photos of the work they did is this defamation? I am scared for my life now and have to possibly get a lawyer involved when all I am doing is speaking my experience with this company. They could have rectified the situation but instead continue to threaten me and yell.

Best of the best of the best on time under budget -Nat was a dream to work with helped design the…read morebackyard. Any questions we had was available 24 seven and made my wife's dreams come true putting large pool barbecue redoing our whole backyard plus extra can't go wrong the best of the best if you're gonna work with them ask for Nat he is the best. by the way, has the best crew that I've ever seen work so hard and efficient

Luis WAS great. The pool never looked better. But 4 months in, we had some very high winds in the…read morearea so my pool got a bunch of dirt and leaves sitting at the bottom. Over two weeks he would come by yet the dirt was still at the bottom. Then after he was here on Oct. 7th for about 30 minutes tops, the pool did not look any better. I tried calling him but the reception was bad. So I texted him to call me when he was in a better reception area. He did not respond or call me back. Finally I called him again the afternoon of the 8th. All he said is was the pool was too much work and that he was quitting. Up to this point the pool was not all that difficult. He just did not want to do some extra work when needed. He did not try to fix any issues, did not apologize for flaking last minute etc. My issue is that I told him upfront that I would work with him. I offered to cleaning the filter from time to time, vacuuming, skimming etc. to help out. All he had to do is call and let me know how I could help. Be honest up front and if things do not work out. Try to fix it before you just quit. IUf you have a simple pool with no issues and do not anticipate any issues I'd try him out. Otherwise stay away. He will just run out on you.

If I can give this guy negative stars best believe I would. If your new he will attend you asap…read morejust to get your money but after a while he never returns your calls, and when he finally decides to answer he will just give you the run around. My pool turned green so many time and he kept changing it up on me saying it was one thing and when he would fix it he would say its something else racking the bill the thousands of dollars. Seriously stay away he is just money hungry!

Mike is truly one of a kind! We've lived in Simi Valley for 10 years and have gone through three…read moredifferent pool companies before finding Vision Pools. Mike's attention to detail, reliability, and communication are exceptional. He is always proactive and lets us know right away if something needs attention. If there's ever a schedule change due to a holiday or vacation, he keeps us informed, which we really appreciate. His professionalism and consistency give us complete confidence that our pool is in great hands and it has never looked better. On top of the outstanding service, the value he provides is excellent. I highly recommend Vision Pools and Mike to anyone looking for a dependable, knowledgeable pool service company. You won't be disappointed!

Vision Pools is fantastic! After searching for a reliable pool service for so long, I finally found…read moreMike, and I couldn't be happier. He is reliable, honest, and extremely knowledgeable. He shows up when he says he will, communicates clearly, and there are never any surprises. My pool looks better than ever. I highly recommend Mike and Vision Pools!