1. Western Water Works

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Western Water Works

5.0 (11 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Western Water Works

Pool chemical testing and balancing

Pool draining

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Recommended Reviews - Western Water Works

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6 years ago

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1 year ago

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4 years ago

Best pool service I have ever had. Great service and reasonable pricing. Commercial and residential pools.

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6 years ago

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8 years ago

Very cool guy Jared. Easy to get along. Answered all my questions and really reliable.

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9 years ago

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8 years ago

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10 years ago

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Jared J.

Thanks Ryan for your review. Look forward to continuing to help :)

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8 years ago

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7 years ago

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Jared J.

Thank you so much that was a nice thing to say :)

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9 years ago

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Review Highlights - Western Water Works

“Jared has been servicing our pool for the 4 years we've lived in our home AND for the previous owners of our home before that!”

Mentioned in 8 reviews

Read more highlights

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Inherited an above-ground hot tub and started having issues with breaker tripping. Reached out to…read moreseveral businesses on Yelp (many pool/spa places that do not do above ground hot tubs), and was able to have technicians come visit us very quickly. They were thorough and careful with diagnosing the key issue and also explained potential future pain points. We decided to repair after they talked us through pros/cons/costs and it's working great now.

The owner, Sam, came across as a little full of himself. He did perform some "repairs," but he did…read morenot fix the leak I originally hired him to repair. In fact, the repairs he performed did not appear to even be necessary. When I contacted him to let him know the hot tub was still leaking, he offered to return and locate the leak; but wanted to charge me an additional $289/hour to do so. Considering that fixing the leak was the reason I hired him in the first place, I found that price ridiculous. I gave Sam an opportunity to make the situation right; he declined. His defensive response to my concerns only reinforced my impression that he was more interested in the money and defending himself than resolving the problem for his customer. The difference with the new company I hired has been night and day. They were far more professional and actually fixed the leak for a fraction of what Sam quoted me. They also seemed genuinely interested in solving the problem rather than simply running up the bill. I rarely post reviews, but I felt this experience deserved an honest one. Based on my experience, I would not use Sam's services again. Consumer beware.

Thomas Pools - Elevated infinity spa with Baja and stacked stone water feature

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I've been collecting multiple estimates for a fairly extensive pool renovation--new Baja shelf,…read morecoping, pool deck, updated equipment, and re-plumbing, among other items. A trusted referral led me to Thomas Pools, and I was able to meet with Ron (their designer/sales consultant) the same day. Ron arrived promptly and was extremely professional. He struck a great balance between being friendly and efficient. He took detailed measurements and, unexpectedly, also proposed handling the hardscape, drainage, and retaining walls for both my backyard and front yard. His broader vision beyond just the pool really stood out. What impressed me most was how clearly he explained the project and how quickly he sketched out the entire design by hand on the spot. It was an impressive first meeting and gave me a lot of confidence in his expertise. I'll update this review with before-and-after photos if we move forward and the numbers align. Either way, they've been a pleasure to work with so far and are absolutely worth a call.

We are beyond happy with the beautiful pool Thomas Pools created for our home. It's truly…read moreeverything we've ever wanted and more. The entire team paid attention to every detail we asked for, and the final result exceeded all of our expectations. They were incredibly patient throughout the whole process and took the time to explain everything clearly so we always felt comfortable and informed. The project felt smooth from start to finish, and we always felt heard. A special thank you to Aaron from Thomas Pools, who made the entire experience so enjoyable. He was fantastic to work with and made the process fun and stress-free. We couldn't recommend Thomas Pools more and are so grateful for the amazing space they created for our family!

Western Water Works - poolcleaners - Updated October 2026

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