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    Ask the Community - Refer Guy

    Do you do,duct cleaning?

    I'm sorry that's the one thing I don't do...let me know if you need literally anything else. Thank… Read more

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    Better Air Northwest

    Better Air Northwest

    4.9
    (379 reviews)

    Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

    Better Air Northwest was outstanding from start to finish! Eric, who provided the initial estimate,…read morethe front office staff who coordinated everything, and Jack and Josh, who completed the work, were all kind, respectful, professional, and communicated with us every step of the way. We had a major project that included a complete crawl space clean-out, a new vapor barrier, new ductwork, and duct cleaning. It was a big job, but the Better Air Northwest team handled it with confidence, efficiency, and genuine care. We couldn't be happier with the results and highly recommend Better Air Northwest to anyone looking for quality workmanship and exceptional customer service. Thank you to the entire crew for making such a big project a smooth and positive experience!

    Revival Heating & Cooling

    Revival Heating & Cooling

    4.4
    (111 reviews)

    Today I had my first experience with Revival Heating & Cooling, and I couldn't be happier that I…read morechose them. From the moment I booked the appointment, the communication was clear, friendly, and everything ran like clockwork. Technician Dane Shepherd arrived right on time with his a friendly smile and a handshake that immediately put me at ease. As a former service electronics technician myself, I truly appreciated watching a pro at work. Dane thoroughly diagnosed my HVAC system - testing the 24VAC to the gas valve, checking ohm resistance on the high-limit switch, flame sensor and inspecting the HSI igniter, measuring air/heat ratios, and verified the in the house heat vents blowing 112F of air. Along with a long list of additional tests. His attention to detail and systematic approach were outstanding. Dane was not only highly skilled but also polite, patient, and happy to explain what he was doing every step of the way. The work was completed perfectly, and my system is running smooth and better. Revival Heating & Cooling has earned me a customer for life. If you want honest, knowledgeable, and top-tier service from a company that truly cares, look no further. I highly recommend them - and ask for Dane if you can!

    While Dane was wonderful in replacing our water heater's anode rod, it was quite bothersome that we…read morehad to pay $250 to have it replaced on a part covered under warranty. The water heater was installed 2 1/2 years ago by Rivival Heating and the anode rod needed to be replaced because "Portland water is so hard and full of minerals". The original quote for labor alone (not covered under warranty) was $340 but we got the manager to bring it down to $250. Still, the water heater is only 2 1/2 years old and that was an expense we did not anticipate when we bought the water heater. The prior one was not broken but when we had Rivival replace our furnace, they strongly suggested replacing the water heater at the same time. The old one never produced brown water but after just two years, the new one did. Maybe the water heater wasn't as good as the previous one? Not sure... Forgot to add, my home warranty service said they could not reimburse me because this is a "warranty issue". And to be truthful, the furnace job was great! Just wish the water heater repair didn't cost me anything. Next year, when it is out of warranty, I'll be able to file for reimbursement from my home warranty provider.

    Cornel's Plumbing, Heating & Air Conditioning

    Cornel's Plumbing, Heating & Air Conditioning

    4.5
    (347 reviews)

    If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

    Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

    Precision Heating & Cooling

    Precision Heating & Cooling

    4.8
    (160 reviews)

    In 2018 we moved into our house and soon discovered that we needed to replace the gas furnace. It…read morewas a very unwelcome surprise at an already stressful time. After getting some bids, we hired Precision. They were friendly and professional as they installed a new Rheem furnace at a good price. Their expert work relieved our stress, and we haven't had to worry about our furnace ever since. But the condensate pump is older and it recently malfunctioned. It wouldn't stop pumping after the trough was empty. I finally flipped the breaker to prevent it from overheating. Again, it was stressful because we were heading out of town and we wanted our cat to have A/C but we didn't want to leave the the pump connected if it might overheat. I disconnected the power supply to the pump and made an appointment with Precision. Today Moses came to diagnose the pump issue and do a tune-up of the furnace as well as the older A/C unit outside. He explained everything he found in a friendly and coherent manner. The pump seems to be ok although he explained how we could install a better one that will turn off the furnace if the alarm on the pump went off. I decided to keep an eye on the old pump and vinyl drain tube for now. Since we have only relied on Precision to service our furnace and A/C, and since there are upgrades we can potentially hire them to do in the near future, I opted to sign up for their Preventative Service Plan. It gave us discounts on the tune-ups Moses did today and the new capacitor he installed on the A/C. And with the membership we'll get discounts on anything Precision does for us over the next 12 months. We're sticking with Precision because they always provide excellent customer service.

    The tech was very good and took time to explain everything to us…read more We have not heard back regarding a quote, so until we do that's the best I can say at this point.

    Refer Guy - hvac - Updated June 2026

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