This review is for the entire office staff who makes appointments, the technicians who administer…read morethe field of vision tests, the nursing staff, and for Dr. Heiligman. This places is EXCELLENT. Very warm, caring & patient, and they truly offer state of the art, exceptional care. I have unusual eyes, and have had these kinds of exams administered over 20 years in 4 different states. Rochester Eye Center is the best I've experienced .... the types of exams I have to have are tedious and uncomfortable to have done every year, and with the care I receive at Rochester Eye Center, I have grown FAR more comfortable through the years. I'm hoping all of my review really gets across how well they take care of their patients. It's rare for me to offer five stars, so when I do, it means I really wouldn't change a *thing.* And that's how I feel about Rochester Eye Center and Dr. Heiligman.

He is an amazing Retinal specialist. He is very compassionate and caring and kind and very…read moredetailed. We would not see any other doctor for my son's eye disease. Dr Rose is truly one of a kind.

Outstanding retinal ophthalmologist & surgeon. Extremely patient friendly and provides excellent…read morecare that includes diagnosis, treatment and surgery as required. Office is efficient and staffed by people who are friendly, helpful and well trained.

i am updating last year's review. I had my routine appointment on Friday, June 26, 2026 and had a…read morewonderful person take care of me. Her name was Jaminett and I was very pleased with how courteous and knowledgeable she was. I also had Dr LIndahl check my eyes at the end of the visit and he was fabulous as usual.

I saw Dr. Lindahl because I had cataracts that needed surgery. I cannot begin to tell you how…read morepleased and impressed I am with all of the people that work there! Dr. Lindahl answered all of my questions. He was kind and thorough. I had cataract surgery on February 26, 2026 and March 13, 2025, am seeing like I haven't in years and need no glasses. He is an excellent surgeon! The women who work with him are wonderful! I got to meet Maggie, Beth, Laura, Denise, Angie, Kim, as well as Deb and Monique at the front desk. Thanks to you all for your kindness and care! Most businesses these days are more concerned about the bottom line than the people that come to them for help. Not here! They all genuinely care about improving people's lives through helping them see the best they can. I am humbled by what you did for me and so grateful! BTW, Yelp says I live in San Francisco, CA...that's wrong! I live in the Rochester area.

I have been treated by 2 different doctors at Ocusight for many years. Both are wonderful. Their…read morescheduling is a different situation. Twice I have received an appointment confirmation email from their scheduling program Klara, only to arrive at the office to be told that my appointment was canceled because the doctor was doing surgeries that day. I never received a text, email or phone call about any such cancellation. The first time this happened the new practice manager assured me she would get the situation in hand. The second time was over a year later, the practice manage was at a different office that day, and I declined to reschedule.

I've had a piece of metal stuck in my eye for about the whole week thinking it would finds it's way…read moreout... I was referred to this place by a co worker. I called them in the morning with my emergency and they found a opening for me to come in asap. I was in and out working 30 minutes. They were careful and very pleasant experience. Thanks!!

This is a great practice. Everyone is nice, the office is always clean. I'm always confident that…read morethey've given me an accurate prescription (mine changes every year). Other local eye doctors I've been to are not this attentive. I am giving 4 out of 5 only because they won't give you your pupillary distance measurement unless you purchase glasses from their optical shop. In order to buy glasses online, you need that measurement, so Robbins doesn't give you that measurement when they give you your glasses prescription. This prevents their patients from being able to buy glasses elsewhere. I know online glasses sales are cutting into the profits of private optical practices like this, but most of us can't afford the $$$ prices of glasses from an eye doctor which is why I always order mine online for about 1/5 the cost of getting them at an eye doctor.

I just received a bill from Robbins Eye from a exam in 2024 and one in 2025. They blamed…read moreeverything on the insurance company and then when i called the insurance co they gave me exact details on when they were paid, which was way off from what Robins said. I will definitely not be going back to them. Also I can't believe they charge you an extra $40 when they test you for new lenses!

have gone to Reed Eye for over 20 years , they have always been on point with their service. My…read moreDr. who I had for over 15 years has retired and will now meet a new dr. Had my cateracts removed and everything went smoothly able to drive within days.

I was warned to stay away from Reed, and I wish I had listened. My son came in for an exam, and the…read moredoctor stated his prescription had changed only slightly. Two weeks later, we went to get new glasses, and the person fitting him just put the glasses on, and that was it. My son told him he had trouble with the right eye, and he dismissed it; said give it some time, and then come back if you still have trouble. We did, and was told that there was an issue with the right eye, to make yet another appointment. Come on, how many appointments does this place want you to make? In addition, he was misinformed regarding the new glasses as you could NOT adjust them as they did not fit his face properly. Well, we are going to America's Best to get this straightened out because there is no way we will ever return to Reed. I would definitely stay away.............really wish I had.

Dr. Catherine Whipple is the best Ophthamologist in Rochester, NY. I highly recommend her. She is…read morevery thorough with her exams, explains clear and understanding evaluations. I had one small problem with my stitches in one eye after my surgery and Dr Whipple met me right away at her office and fixed it. She is the best!

I have been seeing Dr Whipple as a surgical patient and her wonderful aesthetics staff for several…read moreyears now. I have never questioned or felt pressured in any of their services recommended or performed. I LOVE everyone of them and their new office is Beautiful!

Ocusight is very difficult to communicate with. I had glaucoma surgery there 6years ago. Now I need…read morean MRI and the imaging tech stated due to new safety protocol, they need to obtain information on the procedure performed. I've made repeat phone calls over 8 days to try to obtain the data to allow the MRI. I'm in severe pain and frustrated in the delay in responding to this request.

Expect to wait 2 hours for your scheduled appointments booked months in advance. Staff and doctors…read moretake the brunt of it, since the scheduling system is not managed efficiently. I have personally seen several patients fed up and walk out. It is not acceptable to disrespect the time of your patients and continue to book in this manner.

I have had several ophthalmological issues as I've gotten older, and I am always reassured by any…read moremember of the staff at Cornerstone Eye Associates. They have excellent training and provide first-rate care to patients.

Didn't listen to me. Didn't read what the tech had written previously. Only able to do simple eye…read moreexams and prescriptions. Don't go here if you have any eye concerns other than simple need for simple glasses. I had serious questions that were not addressed. I did want to get glasses but didn't even bother doing anything more. I just wanted to leave.

Dr H is great! He is patient, kind, and explains things well. The staff have been helpful and were…read moreable to squeeze me in for last minute appointment when my glasses broke. With the myopia epidemic in full swing, I'm sure my entire family will be back here a lot.

Cancel Open app…read more Search e.g. tacos, Mel's Rochester, NY 14604 Restaurants Home Services More Rochester, NYHealth & MedicalLaser Eye Surgery/LasikRochester Eye And Laser Center Rochester Eye And Laser Center 4.0 (11 reviews) $$ModerateLaser Eye Surgery/Lasik, Ophthalmologists, Eyewear & Opticians Open * 7:00 am - 4:30 pm By appointment only Add Review Call Directions Website Services - Rochester Eye And Laser Center Virtual Consultations Rochester Eye And Laser Center Photos Kenneth Lindahl, MD Ophthalmologist, Rochester Eye and Laser Center photo Emily Culliton, OD Optometrist +22 Dr. Jaime Kenny, OD Optometrist, Rochester Eye and Laser Center Book now $1,000 Off LASIK+Free Consult More like Rochester Eye And Laser Center Optical Stores Eye Doctor Internal Medicine Glasses Repair Recommended Reviews - Rochester Eye And Laser Center Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews. Terry P. 030 1 day ago I had good experience in the past, over 25 years, but that has since changed with my last visit. Had an eye exam and ordered new glasses. I could not use them due to blurry vision. Short story is they tried to resolve this with repeated remaking of the lenses and a new eye check resulting in a different prescription. I still have issues with the new glasses and can not wear them, i will ge going to a different place to see if i can get a pair of glasses that work as well as my old glasses that i am wearing now and happy with. I can see the car dash board and street signs very will with my old glasses, not with the new ones. They did try to resolve the issue 3 times so i'm giving them 2 stars