He is an amazing Retinal specialist. He is very compassionate and caring and kind and very…read moredetailed. We would not see any other doctor for my son's eye disease. Dr Rose is truly one of a kind.

Outstanding retinal ophthalmologist & surgeon. Extremely patient friendly and provides excellent…read morecare that includes diagnosis, treatment and surgery as required. Office is efficient and staffed by people who are friendly, helpful and well trained.

i am updating last year's review. I had my routine appointment on Friday, June 26, 2026 and had a…read morewonderful person take care of me. Her name was Jaminett and I was very pleased with how courteous and knowledgeable she was. I also had Dr LIndahl check my eyes at the end of the visit and he was fabulous as usual.

I saw Dr. Lindahl because I had cataracts that needed surgery. I cannot begin to tell you how…read morepleased and impressed I am with all of the people that work there! Dr. Lindahl answered all of my questions. He was kind and thorough. I had cataract surgery on February 26, 2026 and March 13, 2025, am seeing like I haven't in years and need no glasses. He is an excellent surgeon! The women who work with him are wonderful! I got to meet Maggie, Beth, Laura, Denise, Angie, Kim, as well as Deb and Monique at the front desk. Thanks to you all for your kindness and care! Most businesses these days are more concerned about the bottom line than the people that come to them for help. Not here! They all genuinely care about improving people's lives through helping them see the best they can. I am humbled by what you did for me and so grateful! BTW, Yelp says I live in San Francisco, CA...that's wrong! I live in the Rochester area.

I have been treated by 2 different doctors at Ocusight for many years. Both are wonderful. Their…read morescheduling is a different situation. Twice I have received an appointment confirmation email from their scheduling program Klara, only to arrive at the office to be told that my appointment was canceled because the doctor was doing surgeries that day. I never received a text, email or phone call about any such cancellation. The first time this happened the new practice manager assured me she would get the situation in hand. The second time was over a year later, the practice manage was at a different office that day, and I declined to reschedule.

I've had a piece of metal stuck in my eye for about the whole week thinking it would finds it's way…read moreout... I was referred to this place by a co worker. I called them in the morning with my emergency and they found a opening for me to come in asap. I was in and out working 30 minutes. They were careful and very pleasant experience. Thanks!!

Charge $100.00 for a missed appointment fee! I'm writing to…read moreshare feedback regarding my recent experience. Previously, I had a very positive visit-l came in with a concern about my eyes and was seen quickly. The exam was thorough, and the staff made me feel at ease. Everyone was professional and friendly, which I truly appreciated. However, as of 4/18/26, I'd like to update my experience. I had scheduled an appointment about six months in advance, and unfortunately, I forgot to add it to my calendar and missed it. I take responsibility for that. That said, I did not receive any reminder-no phone call or text-which made it much easier for the appointment to slip through. I was then charged a $100 missed appointment fee. While I understand and respect the need for such policies, the amount feels excessive, especially without any prior reminder. I hope you'll consider the feedback and possibly review your reminder system and fee policy.

Very knowledgeable and helpful! My husband had LASIK with…read moreDr. Robbins probably 20 years ago and he still has good eyesight at almost 70 years old. Before LASIK he wore coke bottle glasses. I am in the process of cataract surgery and they have been wonderful .

have gone to Reed Eye for over 20 years , they have always been on point with their service. My…read moreDr. who I had for over 15 years has retired and will now meet a new dr. Had my cateracts removed and everything went smoothly able to drive within days.

I was warned to stay away from Reed, and I wish I had listened. My son came in for an exam, and the…read moredoctor stated his prescription had changed only slightly. Two weeks later, we went to get new glasses, and the person fitting him just put the glasses on, and that was it. My son told him he had trouble with the right eye, and he dismissed it; said give it some time, and then come back if you still have trouble. We did, and was told that there was an issue with the right eye, to make yet another appointment. Come on, how many appointments does this place want you to make? In addition, he was misinformed regarding the new glasses as you could NOT adjust them as they did not fit his face properly. Well, we are going to America's Best to get this straightened out because there is no way we will ever return to Reed. I would definitely stay away.............really wish I had.

Dr. Catherine Whipple is the best Ophthamologist in Rochester, NY. I highly recommend her. She is…read morevery thorough with her exams, explains clear and understanding evaluations. I had one small problem with my stitches in one eye after my surgery and Dr Whipple met me right away at her office and fixed it. She is the best!

I have been seeing Dr Whipple as a surgical patient and her wonderful aesthetics staff for several…read moreyears now. I have never questioned or felt pressured in any of their services recommended or performed. I LOVE everyone of them and their new office is Beautiful!

Ocusight is very difficult to communicate with. I had glaucoma surgery there 6years ago. Now I need…read morean MRI and the imaging tech stated due to new safety protocol, they need to obtain information on the procedure performed. I've made repeat phone calls over 8 days to try to obtain the data to allow the MRI. I'm in severe pain and frustrated in the delay in responding to this request.

Expect to wait 2 hours for your scheduled appointments booked months in advance. Staff and doctors…read moretake the brunt of it, since the scheduling system is not managed efficiently. I have personally seen several patients fed up and walk out. It is not acceptable to disrespect the time of your patients and continue to book in this manner.

I have had several ophthalmological issues as I've gotten older, and I am always reassured by any…read moremember of the staff at Cornerstone Eye Associates. They have excellent training and provide first-rate care to patients.

Terrible customer service. I have experienced long wait times on three separate occasion. The Canal…read moreLanding and Brighton locations are chronically late. I would plan on showing up 15-20 minutes late to keep your wait time under a half hour.