I have been treated by 2 different doctors at Ocusight for many years. Both are wonderful. Their…read morescheduling is a different situation. Twice I have received an appointment confirmation email from their scheduling program Klara, only to arrive at the office to be told that my appointment was canceled because the doctor was doing surgeries that day. I never received a text, email or phone call about any such cancellation. The first time this happened the new practice manager assured me she would get the situation in hand. The second time was over a year later, the practice manage was at a different office that day, and I declined to reschedule.

I've had a piece of metal stuck in my eye for about the whole week thinking it would finds it's way…read moreout... I was referred to this place by a co worker. I called them in the morning with my emergency and they found a opening for me to come in asap. I was in and out working 30 minutes. They were careful and very pleasant experience. Thanks!!

Eye care here was great, it took me a while to get the initial appointment but when I needed a…read morefollow up appointment I was seen two days after my phone call. And it was great, I received excellent treatment for my dry eye condition, everyone I interacted with was great.

I spent $2600 out of pocket to have my cataract replaced with a Vivity lens that was supposed to…read moregive me good distance vision and decreased halos at night. What I got was an eye that cannot see clearly from 6 feet+. What happened? The doctor said that he made the decision to make my eye nearsighted because I had lasik surgery 20 years ago. This new plan was NEVER discussed with me prior to my surgery. I would have never approved this, as i wanted clear distance vision and was prepared to wear glasses for reading. What I'm left with is vision that requires glasses for ALL distances! And the lens cannot be removed and replaced. So I'm out of $2600 plus I have poor vision. I pursued a second opinion from an expert doctor in another town and he said that he would never have put a Vivity lens in my eye. And to make it all worse, Cornerstone recommended laser to remove scar tissue on my lens capsule. This was a simple procedure and I had not yet received my Second Opinion. Following that surgery, I had absolutely no improvements in my vision AND I had a negative side effect of increased floaters and a dangerous side effect of increased eye pressure and a chance of retinal damage and loss of vision! (Vitreous prolapse). At my followup for the laser surgery Cornerstone did not even talk to me about the vitreous prolapse! Stay away from Cornerstone Eye Associates! They did not listen to my wishes (which were clearly charted) and they did not take responsibility for my botched eye that is permanent!

Waited almost 2 hours for a follow up exam, the room had trash all over the floor and the equipment…read morewas dirty. The nurse says "we aren't allowed to touch they mirrors". ok so they never get cleaned. On a positive note Dr. D. Kleinman was very knowledgeable, although the lens he looked in my eye with was dirty . Overall experience was tolerable.

I have seen 4 different Drs here. They don't communicate well. I ask questions but don't get good…read moreor any explanation. When I said that to one Dr here, he said he would transfer me to a different Dr. in the practice! Just because I needed something explained! One has told me something different every time I see her. She also "forgot" me. Her tech came to clean the room & was surprised to see me. I've worn glasses since I was 5, so I've been to several places (my last one I was with for 30 years & he retired). You will wait for hours!!

have gone to Reed Eye for over 20 years , they have always been on point with their service. My…read moreDr. who I had for over 15 years has retired and will now meet a new dr. Had my cateracts removed and everything went smoothly able to drive within days.

I was warned to stay away from Reed, and I wish I had listened. My son came in for an exam, and the…read moredoctor stated his prescription had changed only slightly. Two weeks later, we went to get new glasses, and the person fitting him just put the glasses on, and that was it. My son told him he had trouble with the right eye, and he dismissed it; said give it some time, and then come back if you still have trouble. We did, and was told that there was an issue with the right eye, to make yet another appointment. Come on, how many appointments does this place want you to make? In addition, he was misinformed regarding the new glasses as you could NOT adjust them as they did not fit his face properly. Well, we are going to America's Best to get this straightened out because there is no way we will ever return to Reed. I would definitely stay away.............really wish I had.

Dr. Catherine Whipple is the best Ophthamologist in Rochester, NY. I highly recommend her. She is…read morevery thorough with her exams, explains clear and understanding evaluations. I had one small problem with my stitches in one eye after my surgery and Dr Whipple met me right away at her office and fixed it. She is the best!

I have been seeing Dr Whipple as a surgical patient and her wonderful aesthetics staff for several…read moreyears now. I have never questioned or felt pressured in any of their services recommended or performed. I LOVE everyone of them and their new office is Beautiful!

Always have a great experience when I come. I get contacts and my daughter gets glasses we…read moreparticularly love the gentleman that works the eye glasses as he goes over all the details and makes sure it's perfect! Never feel rushed when making a selection!

Allan at the optical shop was fantastic! He checked my prescription for me and arranged for a…read moretechnician to check also. He then followed up the next day with my new prescription. Very satisfied with Allan.

Recently visited this office after my dermatologist referred me for an eye issue. Specifically I…read moresaw Dr. Sean Mogan. The office is centrally located so easy in and out, they were great with Covid precautions. Dr. and tech were nice enough, check in & out was easy, procedure, although painful (I knew it would be) was completed successfully in one visit. Very happy about that. I was referred to Dr. Mogan as an Ocular Surgeon, but the office is actually a full service eye shop, so you can do eye exams, glasses, etc. Can definitely recommend this doctor as the experience was good. Thanks for the help :)

They wasted my time! I had a 9am appointment and they made me wait until 9:40 only to tell me that…read moresome light blew out so they can't do an evaluation. I asked to rebook and they told me that the next availability was 3 months. I won't be back..

Was a nervous wreck after failing 2 field vision tests at America's Best Eyeglasses, who told me to…read morefollow up with an ophthalmologist. Called Barb at Dr Smith's office and she immediately put me at ease. Was able to get in to office quickly where Dr Smith repeated tests and everything came back normal. He has great bedside manner and was sympathetic to my anxiety and nerves. Thank you to them for helping me through a scary time.

From the owner: 30 years experience, located in Brockportread more