I paid $150 for an eye exam but I cannot use the prescription to buy glasses online because the…read morestore refuses to give me my PD measurement, a significant part of your eyeglass prescription. The store attendant told me that a large part of the reason is that they don't want to promote buying glasses online but rather through their store.

Alexander Optical has been my choice since I moved here in the 80's. From prescription sunglasses…read moreto contacts, Dr. Caito and his staff have been exemplary - friendly, timely and so helpful. Who knows what looks good on you? Well, THEY do! Now I've had cataract surgery and don't need regular visits, but....I did myself a favor two weeks ago and purchased a good pair of quality Ray-bans to protect my eyes all day long. Aviators - I love them! A really necessary purchase. Next? A cool pair of reading glasses. Thanks to all the staff at Alexander Eye!

Great experience so far with Dr. Kaplow and Optician Barb. This was the most thorough eye exam I…read morecan remember having for a routine visit. The digital retinal imaging technology is really cool, but it took several attempts by a tech and then the doctor to capture full images showing my full retina & all the peripheral laser surgery scars. A lot of effort was put into getting my prescription as best as possible considering my conditions. I cant wait to pick up my new glasses and order to contacts next week! They offer a great online account management service at https://local.intuit.com/b/allenscreekfamilyoptometry?rs=gm#gm Submit Feedback Receive Email Appointment Reminders Confirm Appointments via Text Message Request Appointments Online Receive Exclusive Specials & Promotions Refer Friends & Family and more.

Great group! Everyone is so nice and talks me through the entire procedure! Great staff!!read more

I have had several ophthalmological issues as I've gotten older, and I am always reassured by any…read moremember of the staff at Cornerstone Eye Associates. They have excellent training and provide first-rate care to patients.

Terrible customer service. I have experienced long wait times on three separate occasion. The Canal…read moreLanding and Brighton locations are chronically late. I would plan on showing up 15-20 minutes late to keep your wait time under a half hour.

Let me start by saying doctors are great everything is great if you don't need glasses, I order and…read morepaid over 950. was told 2 weeks went in to pick up my glasses and sunglasses oops they forgot to order sunglasses 2 more weeks go by I called lab needed more info another 2 weeks, another 2 weeks call again the lab needed replica of frames which staff forgot to mail, another 10 days, staff promising to call never did, so after 7 + weeks brought glasses back for a refund and I was treated with attitude. After years of being a loyal customer I am DONE

Staff is fantastic and the atmosphere is nice. Still feels like a small town office. Doctors are…read morevery good to work with

I have been a patient at Chili Vision Group for years - back when Dr. Baskin was there. After a…read morelong hiatus from wearing glasses (apparently your eyes can improves in your 20s and 30s), I felt the need to go back and get a bit of an updated pair of glasses. They are currently in a new location in the same plaza than they were the last time I was there... which they reported was about 6 years ago. And they purge paper files after 7 years... so I probably hadn't been there in 8 years. I had a 7am appointment, and despite arriving on time, I was in the office for nearly 1hr 10min. To me this seemed a bit long, and I wasn't thrilled with that (especially since I was the first person of the day.) But Dr. Brown was fine as a provider. The opticians that I worked with on both occasions (pick out and picking up the glasses) were pleasant and knowledgeable. I have a decent vision plan, so I lucked out with some nice Anne Klein and Bebe frames. There is definitely nothing wrong with this, but I am a little nostalgic from the days of Dr. Baskin. I didn't feel treated like a long time valuable patient/customer, but I suppose that is partly because I am not those things to this place anymore. And thinking of the future, I might consider finding another office closer to where I live now.

Everyone at Chili Vision Group is friendly, helpful, and amazing to work with. I have seen three…read moredifferent doctors over the years, and been very impressed with each of them. I have Dr. Brown now and absolutely adore her. When I needed to switch contact brands, she worked with me over the course of several weeks (and many samples) to get me exactly the right pair. Last fall, I caught a cold that manifested itself in extremely red, painfully itchy eyes. I called, thinking I had pink eye, and they got me right in. The doctor explained the problem and told me not to wear contacts for a week. Not good -- I cannot wear glasses because they give me vertigo, and I was going to Detroit to see my sister's play that weekend. The doctor paused, explained why my glasses gave me vertigo, and then found a 10-pack of daily use contacts. He told me to only wear them for a few hours when absolutely necessary. I honestly do not know what I would have done without the wonderful folks at Chili Vision! Even though I live in the city now, I will always make the 20 minute trek to stay with this wonderful team.

Its my go to vision place for my eye exams. Doctor is friendly, office is orderly and staff,…read morepleasant.

My experience was more than disapointing. I will try to make this short, but thre was so much…read more First I was tild by my Option who refeffed me that it was free as my Health ins would cover Caterac surg, Which was partially true. It did not cover tge "special drops for eyes" about $100.00. Also didn't cover surgery center-$300 I went at my eye drs recommenadation. At my 3 or 4th visit Surgeon said because my astigmatism in both eyes a reg surg would not give me the result (no glasses) but for $1300 per lense I could get a toric lense (not covered by ins) implanted which corrects that.All had to be paid up front. I am retired on ssi and not a lot of extra money----but I said since I am only going to do this ONE time ok.After about a month both eyes were done With multiple eye dr appts copay is for specialist for eye drs. Anyway I did all this because I figured if no longer need flasses.... Long story short I went fo glasses my opt gave a script for driving glasses and needed reading glasses. This was not what I signed up for. I tried it-as I had no choice, but went back and told him-I could not my computer with either. Finally I went back to my optom and told I was NOT HAPPY & had to go back to Bifocals. He had a hard time fitting me and even worse his office didn't order them right for 3 trys. When I told him how unhappy I was his snwer was "Well, it; was surgery. You can't gaurantee results! i was ANGRY. I went then went to a new Opt who explained That I could see near and far but not mid range and because they put he toric lens in that will never change. He was able to fit me with bi-focals.I see ok with them. But now I had to pay exam AGAIN since my insur allowance was used. I HAD TO PAY FOR ANOTHER PAIR OF GLASSES! i KNOW THIS WILL NOT BE EVERYONES RESULT, but ask questions so hopefully you knw what you wil be getting into. I would not have gotten the"Premiuum" lenses had I known. Good luck

The need for a trustworthy general practitioner, dentist, or psychiatrist seems obvious enough, but…read moreit's rare to think about what you really need in an eye doctor. Because their work seems essentially like engineering, it's easy to think of optometrists as purely utilitarian: they adjust the dials, ask you to read a line, and tweak until they've narrowed down your very concrete and mathematical prescription. But it SHOULD matter whether your optometrist is friendly, trustworthy, and patient. You're trusting them with a mission-critical part of your body, and dealing with deteriorating vision, dizziness, fatigue, or transitioning to contacts demands a lot of empathy and communicativeness on the part of your doctor. Dr. Kenny at Eye Appeal is a truly excellent optometrist by all those measures. Her office is modern but homey; her office staff--particularly Mark, the optician--are outgoing, knowledgeable, and intuitive; and she is extremely thorough and able to talk in a layperson's language with no hint of condescension or impatience. She actually seems passionate about eye care, and doesn't just go through the motions. On my second visit, I asked to be fitted for contact lenses, and I felt so comfortable and supported during my VERY (abnormally) long session. For more than an hour, through probably a hundred failed attempts at putting my new contacts in, Dr. Kenny remained upbeat and provided consistently reassuring and detailed feedback. It would be easy to feel embarrassed about not being able to do something 36 million Americans do every day, but Dr. Kenny's good attitude saved me from getting overly frustrated. Best of all--though this is likely the practice elsewhere as well--all my return visits for my new contacts, be it just one checkup or three or four go-rounds at trying different brands and prescriptions, are included in the very reasonable consultation fee. Full disclosure, though: I can't vouch for the quality of Eye Appeal's eyewear selection or turnaround, as I've never purchased glasses there, but things like that typically come down to personal taste anyway.

I took both of my children (ages 3 & 7) for their first ever eye appointments. Dr. Kenny is…read morefabulous! She was quick and thorough and wonderful with the kids! She is kind and personable and really put the kids at ease. I was worried my son might be too little but Dr. Kenny was able to tailor her exam to a small child easily. She was very patient and kind with him, even giving him a small toy and paper sunglasses since he was disappointed he didn't need glasses!! The other staff were wonderful as well! The receptionist was friendly & social. The optician, Mark, was excellent when measuring my daughter for her first pair of glasses. My daughter didn't want to leave and asked when we could come back! Just a really great place with a comforting, relaxed atmosphere. I'll definitely go back when I need new glasses and wouldn't hesitate to recommend Eye Appeal to anyone!

I arrived 5 minutes before my 8:00am appointment and I checked in online to ensure that I was ready…read morefor the appt when called. The doctor leisurely walked in at 8:23am, said hello to the staff as he walked by then exited the waiting area. I was called in to the exam room at 8:30 am. After a brief exam by the tech, I'm still waiting to see the doctor and it's 9:10am. If patients are expected to arrive on time why are the docs permitted to walk in late? First time seeing this doc and I don't have a good feeling. Do better with your time Flaum Eye and have more respect for your patients' time.

I can't thank Dr. MacRae, Dr. Dickerson, and their entire staff enough. Dr. MacRae's reputation as…read morebeing a standout in his field solidified my decision in choosing Flaum. The facility is beautiful and conveniently located. I was comfortable and supported throughout my entire procedure and couldn't believe how quickly it was all over. Truly a life changing experience.