My wife and I recently hired Galaxy to replace our aging gas furnace and AC with a new 4-ton…read moreMitsubishi heat pump system, and the entire experience was fantastic from start to finish. During the estimate phase, Constantine was a breath of fresh air. Instead of pushing generic upsells, he actually "downsold" us by engineering exactly what we needed to work seamlessly with our home's downflow ducting. He was honest, straightforward, and clearly explained the system without any high-pressure sales tactics. For the installation, Mike and Diego were our crew. They arrived a little past the initial 9am window on the first day, but they worked incredibly hard and got the entire complex job done right on schedule. At the start of Day 1, I handed them a simple "homeowner's QA" list of things I wanted to check with them at the end. They were super nice, listened, and gladly accommodated every single request. The workmanship is top-notch. They perfectly sealed the exterior wall where the lineset exits, helped me get the Kumo Cloud Wi-Fi connected to my phone, and hauled away all the old debris, leaving the site spotless. As a testament to their technical skill, when I asked about the refrigerant line vacuum test, they had pulled it down to 350 microns--which is a great number and proves they don't cut corners! Pics attached of the final setup. If you want an HVAC company that is honest in the office and expert in the field, we highly recommend the Galaxy team!

fair honest and respectful. They're not here to upsell you. They're here to improve your quality of…read morelife through heating ventilation and air-conditioning. They came out to fix my air-conditioning, which went out in the recent heat wave. It was a simple repair so they said no charge. This type of customer service is unheard of today's economy. I could think of at least one other service that would have tried to sell me a brand new system.

I had a somewhat difficult project--installing a dual-zone HVAC system in a house that wasn't…read moreexactly designed for it. From the start, the owner took the time to walk through multiple options with me, explaining the pros and cons of each. He was thorough, patient, and ultimately came up with a smart approach that worked well for the layout of the house. The installation crew was excellent. They were professional, friendly, and clearly very knowledgeable about what they were doing. They also took care to keep things tidy and picked up after themselves each day, which I really appreciated. On top of that, the pricing was competitive compared to other quotes I received. Overall, a great experience and I'm very happy with the results. I'd definitely recommend them to anyone looking for HVAC work.

December 2025 our furnace stopped working. I found Art of Comfort on Yelp and called for a…read morediagnostic appt. I went through the automated system by phone and an appt was scheduled the coming Monday - fast. I don't like automated systems and this system was unlike the others for cable, healthcare, etc., this one actually WORKED on every single thing the first time! I usually have negative sentiment towards a company after using their poorly designed automated system, not this one - I had positive sentiment. I got the text confirmation immediately. In the coming days I received the expected and timely reminder, and "heads-up on the way." David showed up in the arrival time window professionally and wore booties over his boots inside our house. David assessed the error code, confirmed the issue, focused on safety and then gave me the bad news. First, it was going to be expensive - an induction motor replacement. Second, though it was going to be expensive, he didn't recommend I hire him. He thought I'd get better (faster, more efficient, happy) service for my brand of furnace by working with an authorized factory service company, given that it was this particular manufacturer. Apparently, if he called in for part availability, it's a job he certainly can do, that's not the issue, the company would be slow to respond to him because he's not an authorized service company for my brand - YET. He is for another brand, just not mine - YET. This would add friction to the process, to the point of not accepting as credible the assessment (we had a code, mind you) of an experienced HVAC pro. He didn't want me to go through this. It wouldn't make me happy and it's possible it would just delay - without heat in winter - the inevitable of having to go the authorized service route in the end anyway. I will say that using Yelp I found an authorized company I liked. (I called two companies, the first one was in town and a mile away and I was not impressed. The next was a couple cities over and I used them.) I was not charged for the diagnosis. THIS IS LONG TERM THINKING AND TRUE, OLD-SCHOOL CUSTOMER SERVICE! I not only recommend Art of Comfort though I did not have more than the diagnostic piece done, I have saved their number for the future and will share it with friends and neighbors. Our house has two separate furnace / AC systems. I had them installed new in 2006. Something is bound to go wrong after 19 years and I have David and Art of Comfort on speed dial. Thank you David!

Really want to thank the company for being able to get our refrigerator and freezer back into…read moreworking order in a 24 hour period. The technician came out on the same day I called, diagnosed the problem, had to order the part and came back next day to put it in. All was done quickly, efficiently and friendly. Great Job!! Just so you know, I had called two other companies and there was a 2-3 day wait to get a technician out to help. WAVE's cost was even better than the other companies and no long wait. So had a great experience with WAVE!!

My refrigerator had been having a dripping water problem inside for some time. WAVE came out…read morepromptly and fixed the problem quickly, and helped me clean up the whole inside of the refrigerator. I'd certainly use them again if any of my appliances act up.

Great service today provided by Vik! Was able to quickly diagnose my heater issues. Initially said…read morehe would have to special order a part that would take a week but managed to find one same day and come back to take care it. Would highly recommend!

Just moved to San Ramon and the AC in our new house was not working. Called Chill and they were…read moresuper responsive. They came out the same day and looked over the system. There were a lot of issues. It looked like whoever installed or serviced the unit didn't know what they were doing. Chill offered to repair the unit, including recharging the system, but I was concerned that it would just be a waste of money since the AC would probably fail again soon. Chill then provided a couple of reasonable estimates to replace the AC and explained the pluses/minuses of each option. Decided to go ahead with a replacement. Chill scheduled the installation a couple of days later. They arrived on time and got it done as expected. The lead tech was very friendly and explained everything he found with the old system and what he was doing with the new install. Wherever we've lived we like to support local businesses. It was a good choice with Chill.

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

I had to have the air ducts under my house replaced and since I had used Perfect Star for my new…read morefurnace and AC unit I decided to trust them with this big job. Emmanuel V., Gabe H. And Diego R. were awesome! Professional and clean. They kept me in the loop and made sure that I was satisfied with their work. I would hire them again in a heartbeat! Thanks again guys!!

This company is a scam. Do yourself a favor and go with another contractor you can trust who will…read morenot try to lie to you to get your business. I found this company based on all the wonderful Yelp reviews to tune up my old gas furnace- something I do every year before the winter season to ensure optimal maintenance. They came out and immediately refused to do the service citing possible asbestos tape. I asked how this was possible when the last 15 years I've gotten service and have even asked the contractors to do a visual inspection of my system. They weren't sure but said that another employee in the area can come look and give me an estimate for a new system. I thought this was shady and it turns out, I was 100% right. They came later that day and quoted me $26K for a new system not including subcontracting to get the asbestos removed (another $1500). I was told and shown pictures that there was evidence of the same tape inside the duct work. I was told I would get these pictures sent to me with along with the estimate but never received any of them. I got someone to come out and test a sample of said material for $100 which did come out positive for asbestos. However the only asbestos that presented any harm was the tape on the outside of the system. There was no asbestos inside but it was recommended that I do more expensive air testing since Perfect Star said I would not be able to use my heater without the asbestos getting released into the air. Not only was this stressful to hear right before the cold weather, but I was very concerned that over the last decade I had inadvertently put my whole families health in danger using this furnace. Meanwhile, Raymond Kinder texted me a few days later to find out if I was going to move forward with the new unit. I told him asbestos removal was my priority. His response via text was "if they remove asbestos, you will not be able to run that furnace as the gases will not be vented out properly." This was not true. After several weeks of not using my heater and exploring other options to deal with a pretend problem they created for me, I went with Air Quality Testing who charged $540 for an air test. $640 later along with having no use of my heater, I learned that there is no asbestos running through my air or ducts. Perfect Star literally lied to me in order to attempt to get me to drop nearly $30,000 on a new system. Stay away from this company! They do not deserve your business for lying to their customers.

Highly recommend this team! They responded to my request quickly and scheduled out someone the next…read moreday. They were super honest in letting us know that nothing actually was wrong, but did let us know about an old part that needed to be replaced. Appreciated the honesty and that they didn't up charge or sell us an unneeded service!

Noel came out at 7pm on the hottest March day on record to fix my AC. He explained everything that…read morehe was doing and got my AC up and running in less than an hour. The fee was very reasonable! Thank you for fixing my house!

Eugene kept in contact with me. Showed up on time…read more Quickly diagnosed my problem and gave me options. I put Fuse in my contacts. Will recommend this company.

This is my fourth update on FUSE...I'm a member of the FUSE fan club! We had an 80 foot redwood…read moretree fall on our house on Christmas! It was awful. It yanked out our entire electrical box and threeother neighbor's power. We were completely out of power. I called Fuse and they started working on getting the permits for the repair with the City and appointments with PGE immediately...the day after Christmas! They got our power up and running in a handful of days...PGE had told us to expect over a week. FUSE handled getting the power on for two additional neighbors and they were very happy too. One neighbor used another company and, unfortunately, they were in the dark and cold for multiple extra days. Thank you Fuse!!

I cannot say enough good things about this company. To say we were a difficult customer would be a…read moreunderstatement. The job of putting in a new heater in our old house turned out to have some major detours. Daniel was there every step of the way. Never once did he not return a phone call or text, and there were many many of those AND THEY were weekend calls...early morning calls ...and late night as well. I say you would be lucky to have them be your Heater/Air Company.

I am 100% Satisfied Olig was awesome explaining how the furnace works answered all my questions…read more . I will never seek anyone else for help Thank You Bob Tomasini

I can't recommend these guys enough. Huge thanks to…read moreAlberto's team for doing a very thorough job.

Earlier this year I hired Eco Performance Builders install a new heat pump system, remove my old…read moregas furnace, relocate equipment into the attic, replace all ductwork, remove existing attic insulation, air-seal the attic, and eventually reinstall insulation. The experience was outstanding from start to finish. What really set this company apart is that they actually performed proper Manual J load calculations to size the system--something almost no other contractor I contacted was willing to do (load calculations are code required by the way). Every other quote I received assumed a system size based purely on square footage and would have resulted in a dramatically oversized system. Instead, this team took the time to measure, assess, and design a system tailored specifically to my home's demand. They even performed a blower door test to quantify air leakage--another thing no one else offered. As a result, I ended up with a 2.5-ton heat pump. Meanwhile, all other companies wanted to replace what was there (4-ton) or go even higher (5-ton). One company wanted to put in a 100k BTU furnace which is absurd. Their design work was thoughtful and meticulous. The Manual J and Manual S calculations they did ensured that the system was sized properly including duct sizes and lengths. They showed attention to detail with locating and aiming registers to reduce duct lengths (less energy loss due to being in the unconditioned attic) and to improve comfort (limiting air blowing on you in bed). They also took care to locate the ducts so they can bury them in the future attic insulation as much as possible. The on-site crew was excellent--friendly, respectful, and professional every day. They kept the workspace clean, coordinated work around my partner's daytime sleep schedule, and were incredibly flexible with scheduling overall. I've had to push back adding attic insulation multiple times so I can do a few attic projects first, and they've never complained or made it an issue (I still am not ready and they are fine with it). The resulting system has been working great since they installed the heat pump and air sealed in May. The system is basically silent and my house has been quite comfortable. I'm pretty sure the system has been more efficient than my old furnace based on my energy monitoring system that measures current to the unit and PG&E bills from last year, and this is without attic insulation. Regarding cost, you would think that EPB would be significantly more expensive especially considering they will do the proper design work. However, I got a few quotes additional quotes and EPB actually end up significantly cheaper than all other companies that didn't include any real design work! In short, this is the only company I found that actually does things the right way, prioritizing proper design and customer satisfaction. I thought this would hurt the bank but it didn't. I'm extremely happy with the results and would recommend them without hesitation.