Michael and team great job !!! Manny and Darwin professional, great communication, explained everything to me and how to run the air conditioner/ heating system. Installed flawless.... And this was a difficult job. They took on the job and did a fantastic job. On time to the job site. Friendly guys. Absolutely recommend them for your needs. Get a quote or service. Thank you again Michael, Robert, Manny and Darwin. read more

We recently replaced our ancient 27 years old gas furnace with heat pumps, and Michael and his team were awesome. They were honest about our options and provided a fair quote. We chose the Bryant 19.2 SEER 4-ton model, but encountered a minor hiccup during installation: the 4-ton unit wouldn't fit into our utility closet. After discussing our options--including an expensive attic relocation that was out of our budget--the team assured us that a 3-ton unit was sufficient for our home's needs. We really appreciated that they fitted us into their busy holiday schedule so we could complete the project in 2025 and qualify for the federal tax credit. The installation was finished in just one day with a four man crew. They were polite, respectful and did a great job cleaning up after themselves. Michael and Robert were also available throughout the entire process for any questions or concerns. Overall, we had a great experience and highly recommend them! read more

I needed a mini-split in my upstairs master bedroom. I obtained 3 quotes and chose Refreshed because of the service, value and professionalism. They happened to be the best overall estimate and did all of the electrical work themselves, unlike another company who would have subbed it out. From the first phone call, Michael was very responsive and knowledgable. No hard sell. The whole process was painless and the installers Manny and Darwin were competent, caring, respectful, and did beautiful work! read more

Refreshed Heating and Cooling - The outside work was just as neat. - Heating & Air Conditioning/HVAC Near Me - Concord, California

Refreshed came out for a tune up on an AC unit in a house we've just purchased. They were punctual, thorough, and so knowledgeable. They checked the unit outside, checked the ducts in the attic, and weighed in on a misconfiguration of the furnace, going so far as to call the office and double check with another employee to make certain of the answer. He took photos to show us all the fixtures as well. Our tech was well worth the price and we would definitely use them in the future. read more

I had Refreshed Heating and Cooling come out to do a minor repair of an HVAC (capacitor replacement). They were able to come on very short notice and arrived exactly in the appointment window, which I appreciated. Regrettably, during the diagnostic and repair process the tech made a small mistake that required a follow up fix. This kind of situation will inevitably happen for all companies servicing many customers, but the way companies respond to these mistakes is the distinguishing factor. Refreshed Heating and Cooling had a senior tech come out early the next morning and complete the repair, and offered a discount to the original quote for the trouble. This is the type of response that a customer hopes to get in response to mishaps. Most of the reviews cover what happens when things go well, hopefully this gives a perspective of how the company responds when things do not initially go smoothly. read more

We were very pleased with the work and experience we had with Refreshed Heating & Cooling. Our 26 yr old HVAC system needed replacement and Richard, Robert, Francisco and Caesar were solid professionals. From the initial walk thru explaining our Bosch options thru installation and timely completion the RHC team was professional, insightful, and respectful of our home. I strongly recommend for anyone looking to replace an HVAC system. read more

Refreshed Heating and Cooling - New Bosch Unit outside, heat pump is installed in attic. - Heating & Air Conditioning/HVAC Near Me - Concord, California

Patrick just came to do our maintenance and he was very proficient. He also had very good manners. I didn't have any cash to tip him and he was very kind! read more

John was professional and courteous. He answered my questions and gave a better understanding of my system and how to spot problems. Richard was generous enough to match a competent service fee, thank you to the team . read more

Refreshed just installed a new heat pump in my 25 year old home. I had no idea how underpowered my old system was until this one went in! I requested several bids on yelp, and Michael from Refreshed was prompt, personable and professional. The crew was wonderful and in two days we had a new, efficient system. Michael sent someone out when an unrelated problem arose on a Saturday morning, just to make sure it wasn't caused by the HVAC install. It wasn't, but the response was amazing. We had a Bosch 5 ton installed, but they gave us many other options in different price points. Fantastic company. read more

We had an amazing experience with this company! Our HVAC system is 23 years old, and honestly, we were completely clueless about what was going on with it because the heat wouldn't come on. We were glad we asked for service yesterday afternoon and they replied promptly with an appointment the next day. The technician took the time to thoroughly explain everything, including the fact that the system had been short-wired for who knows how long. It's honestly a miracle it was still running at all! Their professionalism, honesty, and clear communication really stood out. Instead of pushing unnecessary upgrades, they focused on helping us understand our system and what we actually needed. We felt completely taken care of from start to finish and will keep them for maintenance service calls. read more

I'm from the Los Angeles area out visiting my dad and his heating system went out. Got lucky and found refreshed heating and cooling, and they were literally out to my dad's place within a 1/2 an hour. They're service fee is so minimal and had my dad's system running in less than two hours. Robert Marvin the technician was amazing, kind, courteous and walked meet me through the entire repair. This company is very, very reasonably priced. I would highly recommend this company to anyone. read more

Refreshed just installed a heat pump system for our home in Berkeley. Our place had two furnaces, one each on the two main living areas of the space. They installed a 5 ton Heat Pump for the main level and then 3 smaller mini-splits for the downstairs rooms that are less frequently utilized. Michael came out and did an incredibly thorough job evaluating our space and looking at all of the factors germane to getting the most efficient system in place. He provided an easy to use quote that let me toggle different options and price points with some detailed information about the pros and cons of each. He was also incredibly accessible throughout our process of considering which system to go with; he was friendly, knowledgeable, and very honest and seemed to always be available to talk. The installation team did great work. They showed up on time and worked efficiently, were polite working around my family's use for the space and honestly they left our place cleaner than when they found it! Overall a great experience. We are happy that we went with this company; we are still learning the system but the service, install, and most importantly the warranty make us feel very good that we made the right choice. Highly recommend! read more

Not only was this company recommended by the Quit Carbon team at the city of Berkeley, their quote was slightly less than half of what the larger company quoted us. Installation was on time, done well, and offered a very reasonable service plan option for ongoing maintenance. When I reported what I felt was a potential problem, they came out immediately, verified the situation and made an adjustment at no cost to us. I have had a great experience with these folks. Our heat pump has kept our house warm all winter and cool during the heat spell. I am so glad to have it. read more

Refreshed Heating and Cooling - Heat Pump - Heating & Air Conditioning/HVAC Near Me - Concord, California

We had a Bosch mini-split installed in our primary bedroom back in 2018 and it's been working great. Recently my wife has been complaining that it smells when being used. I opened the cover on the indoor unit and found that it was covered in mold. Not knowing what to do about it I called Bosch who gave me the number of a few companies in my area who were certified to work on their equipment. I called all the companies on the list and the one who stood out the most to me was Refreshed Heating and Cooling out of Concord, California. I spoke to Richard (owner) and he was very patient and took the time to explain everything and made me feel at ease due to my previous experiences of hiring contractors over the years. On the day of cleaning my mini-split I had John show up exactly on time with a nice looking vehicle that was wrapped with the companies information and logo on it that gave the overall impression of the company being very professional. I had set up a towel on the floor beneath my mini-split along with a step stool and a garbage can to make things as easy as possible. John placed what looked like a waterproof blanket over the top of my towel to create an even better barrier to make sure my carpet stayed clean which made me feel better about how much pride he takes in his work. Since my unit was so dirty it took quite a bit of time get it clean but when it was finally done it looked like brand new on the inside and all the mold I could see was gone. John also took a container full of compressed nitrogen and blew the coils off while using a towel to capture all the dust that blew off. John seems to take a lot of pride in his work and you can tell he has a lot of experience. When all was said and done we couldn't be happier with how it turned out. I did sign a contract to have them come out every 6 months to clean this unit to make sure it never gets this bad again. Breathing mold is not good for you especially in a confined room so hopefully this will never get this bad again. If you have a mini-split I would highly recommend Refreshed Heating and Cooling for all your maintenance needs. We are extremely happy with how things turned out. read more

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I hired Refreshed to install a new Nest thermostat. Great service and quality of work. Installer was very nice as well!

* Service coordination - they were very helpful in navigating obstacles as project began * they followed up and met contractual obligations and inspected heat pump after installation read more

I got a new ductless split system this past week and I am so pleased by the excellent service - from Said, the initial repair person for my old system who arranged for Rich, the owner, to come out and set me up with the new system; Robert, the Operation Manager took great care of organizing the installation, and many kudos to the installers Manny and Darwin who did a great job installing the splits in only 2 days and left the house in great condition. AND, Manny found my missing gold hoop earring and took care to place it on my dresser where I would see it! Above and beyond! I'm very happy! read more

One of the best experiences I've had with a home project! We got a new heat pump and new ducting done with them. Working with Refreshed Heating was an absolute pleasure from start to finish. Michael and Robert were both incredibly professional and easy to work with. Michael took the time to walk me through all of our options, explaining the pros and cons of each in a way that actually made sense. I appreciated that they offered a wider range of brands compared to other vendors we talked to--it really felt like we had choices. They also went above and beyond by handling the asbestos abatement process for us, managing all the communication and making sure it didn't become a headache on our end. The entire project went smoothly. We have a young child and a dog at home, and both Darwin and were super considerate and respectful of our space and routines throughout the heat pump install. I'd highly recommend them to anyone in the Bay Area looking for high-quality HVAC work. Bonus: their pricing was extremely competitive too. read more

Refreshed Heating and Cooling - Heat pump - Heating & Air Conditioning/HVAC Near Me - Concord, California

Great job with install of new HVAC system. Very happy with the result. Very affordable as well.

I had a fantastic experience with Refreshed Heating & Cooling when they sent John, their HVAC technician, to install a high-tech smart thermostat for me. From start to finish, John was courteous, professional, and incredibly patient. He arrived right on time, explained everything clearly, and made sure I understood how the new system integrates with my existing HVAC setup. John worked carefully, double-checked all the wiring, and thoroughly tested the thermostat to make sure it was running perfectly before he left. On top of that, the price was very competitive compared to other local HVAC companies -- great value for such high-quality, professional service. I couldn't be happier with the experience. John was a pleasure to work with -- friendly, punctual, and clearly an expert at what he does. I highly recommend Refreshed Heating & Cooling (and John in particular) to anyone looking for reliable HVAC service or a smart thermostat installation done right. read more

Refreshed Heating and Cooling was extremely helpful, professional and easy to work with. They immediately diagnosed the issue and were upfront about what was needed to fix it. read more

Good diagnosis. Prompt response. Available next day. Reliable service . Call them Good diagnosis. Prompt response. Available next day. Reliable service . Call them read more

The experience started rocky. It was not the company but their outsourced answering service that was the issue. Once they were finally able to get someone out, it was smooth sailing. John was amazing and was able to figure out the issue fast. Will definitely be calling them again for any issues with our heating and cooling just off the experience we had with John. read more

This review of Refreashed Heating and Cooling is to share with other potential clients our experience of partnering with Michael and his team to purchase & install a 4-zone mini-split system for our home. Introduction Meeting: We reached out to Michael Forshey regarding the purchase and installation of a mini-split system. Michael was on time for our initial meeting and walked us through various manufacturer options and required zones for our home. Since the mini-split system was new to us, Michael was very informative and professional in answering our questions during our meeting. We met and talked with Michael and his colleague Robert several times during our introduction phase. Each time we left a message they were prompt in returning our phone calls and answering our follow-up questions. We decided to partner with Refreshed Heating and Cooling because they presented us with a competitive quote and we felt comfortable and confident during our communications that Michael and his team would provide us with a positive experience. Work Completion: The installation of the 4-zone mini-split system, we were informed would take 4 days to complete. Before the start of the project, we met with Michael and Robert to review and discuss the project and answer any last-minute questions. On the start date of the project, Saul and Gilbert arrived at our house on time and walked us through the schedule for the day. We confirmed with them the location of each unit. While installing one of the units they informed us of an issue with a header beam above a window, suggesting we relocate the unit slightly to the right to avoid drilling through the header beam. Saul and Gilbert were very professional, they always kept us informed on what was happening each day and taking the time to answer any questions we may have. The quality of their work was clean and professional and they proceeded to clean up after each day. Saul and Gilbert completed the installation on schedule. Saul provided a walk-through of the project demonstrating the various features/controls of the remote. Follow-up: Upon completion of the project, Michael called to discuss the project and to make sure we were satisfied with the installation (two thumbs up). At the posting of this review, it's been a week since the installation and I'm happy to say everything is working great. The units are quiet, and we finally have a home that is warm and cozy in every room. (Prior we had an outdated standard furnace with old ducts and heating throughout the house would be uneven/cold in some rooms and overly hot in others.) Looking forward to summer when we can try out the cooling aspect of the mini-split! Thank you Michael & Team! read more

Refreshed Heating and Cooling - Minisplit - Heating & Air Conditioning/HVAC Near Me - Concord, California

John came and made our unit sparkle and fixed the problem (a/c blowing hot air) in about an hour! Will definitely be calling this company again in the future for any future issues! read more

We just had our old broken furnace replaced by Refreshed, and we also added air conditioning. Michael was really helpful to understand our options, and he was especially knowledgeable about the different brands / models, the pros and cons of each, and how changes in our economy would affect both our installation cost (there are rebates available on energy-efficient models) and our ongoing energy bills from PG&E. After selecting the best option, they showed up the next day and delivered some space heaters for us to borrow until our new furnace arrived, which was MUCH appreciated. Then, Robert and team arrived with the new highly-efficient heat-pump furnace. During the installation, they also fixed some issues we had with our ducting, our drier vent pipe, and they helped to tear down and haul away an old rusty shed that was located where the new heat pump needed to be installed outside. Throughout the entire experience, everyone was positive, energetic, helpful and really easy to work with. If you need heat or air conditioning, I strongly recommend you work with Refreshed! :) read more

Refreshed Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Concord, California

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Refreshed provided excellent priced options for relocating our HVAC ductwork and air handler to the attic, which was not a trivial solution. Despite unforeseen structural issues, they quickly adapted to find the best solution and price. The crew was respectful, mindful of our infant's naps, and cleaned up daily. Professional, skilled, and accommodating--highly recommend Refreshed for any HVAC work. read more

The service I received was very professional. Chris and Nick the installers were very helpful and courteous. They made me feel like a family member of their company. I would recommend their services to everyone. ​ read more

Refreshed is a high standard of professionalism as a company can get. Refreshed installed a new air conditioning and heating unit in our home. Refreshed installed all new air ducts and insulated our attic. Refresh also rewired old wiring that another company did incorrectly. Refresh completed the wiring all the way to the circuit box correctly. Now I can rest comfortably at night knowing that our family is safe. Refresh also installed new fire and carbon detectors. Refresh also did a complete cleanup of all debris left behind. I was amazed. Afterward operation manager Robert Marvin stayed behind to to give us a complete class and how to operate the system to get the most efficient results. I would highly recommend refresh to anyone to receive this high standard level of service. HAPPY! Lester Chambers read more

From initial analysis by Michael and his team to coordination with Robert was a very smooth and easy process. Since the work with our HVAC was to be done during a heat wave Robert and Refreshed were very aware of that and provided us with portable AC units so that the family had the convenience of the cold air during that heat wave. That being said the main grunt work was performed by Chris and Nick. What an amazing duo they are. Not only were they very efficient but they answered my each and every question with patience. They also explained to me in detail the work they were performing so that I was fully aware of what I should expect when the work is done. Overall an amazing 5 star experience from the beginning to the end. I would highly recommend Refreshed Heating and Cooling to anyone who might be interested in getting their HVAC done. read more

Thanks for the perfect service and the high-quality customer experience I got with Refreshed Heating and Cooling. Starting from the prompt response to my inquery on yelp, they offered competitive pricing and unlimited patience to get my HoA approval for me.( I am not exaggerating with the word "unlimited"). when the final installation happend, it was very smooth and without no incidents. We are so thankful that we got it before the hotest days of 2024. They also helped scheduled the follow-up inspection afterwords. five-star and highly recommended! read more

My wife and I live in 1912 Craftsman bungalow on the east end of Alameda. We decided to replace our 20-year old gas furnace with a new heat pump. We were concerned that the energy efficiency rebates now available would disappear with the new incoming administration. We obtained five different quotes which bid systems from Lennox, Daikin, Trane, and Bosch. We decided to go with Refreshed Heating and Cooling as they were very cost competitive, offered the best parts and labor warranty, and were extremely responsive. In addition to installing a new Bosch heat pump system, we also had them install a high efficiency Aprilaire filter, a Reme Halo-LED in duct air purifier and replace all existing ducting with new. The installation crew, Francisco, Cesar and Saul were very professional and efficient. The job was completed in three days, exactly as promised. This was NOT an easy installation. The gas furnace was located in very cramped crawl space in our basement. Access was impaired due to the addition of earthquake shear wall after our furnace had been in place. Francisco was able to find a very effective workaround that greatly simplified the removal of the old equipment and installation of the new Bosch air handler. The crew always cleaned up at the end of the day and were very courteous and a pleasure to be around. The system has worked perfectly since it was turned on and we are enjoying much more consistent temperature, quieter operation and cleaner air than what we had before. Titus was very helpful and answered all of our questions during the bid process. Robert was the project manager who visited our house prior to installation and has been readily available post installation for questions about SEER testing and rebate applications. We couldn't be happier with how this project turned out, much faster and easier than expected. A great thank you to all !!! read more

I can't recommend Refreshed Heating and Cooling enough for their exceptional heating and cooling system installation, communication, and proactive maintenance services. Richard's dedication to securing the best pricing and financing options for customers is commendable, and John Royce's technical expertise and professionalism are second to none. If you're looking for a heating and cooling system service provider that goes above and beyond, look no further than Refreshed Heating and Cooling . They have earned my trust and my highest recommendation. Thank you, Richard and John, for a job well done! read more

Our heater broke which was outdated anyway. We called them originally to see if it could be fixed. They let me know right on the phone that they don't really work on wall heaters but that they would come by to check it out and see if they could do anything. They came by that day. We ultimately ended up just installing mini splits and getting rid of the out dated wall heater. We chose Refreshed because from the very beginning, we felt that we could trust them and that they truly had our best interest in mind. Dillon was extremely kind and it only got better from there. The first day they came to start the work the owner, Michael, came with them to greet us and say hello. The guys who did the install were always so kind and respectful. They treated our home the way they would treat their own----with respect. There are just no words in any language that truly express our gratitude to the team. We highly recommend them for your HVAC needs! read more

We worked with refreshed to change out our furnace upstairs for a heat pump so we could have Air Conditioning and more energy efficient heating. They were awesome to work with and very professional from start to finish. Our house is two stories and has two zones of heating. They checked both zones out, and gave us a few options to work with. Once we landed on a system they followed up promptly. The installation was handled very professionally- they were timely and courteous. They handled permitting and other admin so we didn't have to. In particular Rogelio, Stanly, Jesus, and Chris helped us and were very effective. We would recommend refreshed to all our friends. read more

Refreshed Heating and Cooling - Our new system. - Heating & Air Conditioning/HVAC Near Me - Concord, California

We are incredibly happy and pleased with the quality of the work done by Refreshed, and especially the great crew at our house this week - primarily Francisco and Caesar! They were on time each day, worked hard the whole day each day even during the heat wave when they had to be on top of the house for hours in the heat, and they adjusted their work tasks to allow for our needs inside the house in terms of working from home and needing it to be quiet at certain times. We had Refreshed install five mini-splits inside and a heat pump on the roof of our almost 100-year-old house. There were a lot of unusual room configurations to deal with and an incredibly old and large furnace and ducting that needed to be removed. Michael and Robert handled the initial estimating and walkthroughs very well and were even able to start the job the week after we made the decision to work with them. They were efficient, professional, and very easy to work with. We would highly recommend Refreshed! read more

Called Refreshed Heating and Cooling for a HVAC unit that was still blowing air but had stopped heating. Had tech come out and it was determined that a new main circuit board was needed. Quote was for 2,495 dollars. A service/cleaning was also recommended for 150 dollars. I was surprised at the cost so I got model/serial number of heater and googled circuit boards. The OEM part was available from several vendors for 200-250 dollars including shipping. I called tech back and asked him to walk me through the quote and explain how the quote could be so much. I explained that I had found the part and figured I was missing something or didn't fully understand what the job entailed. He explained that the part was 1,900 dollars due to mark up because as he said "they have to make money somewhere." The rest he explained was for the few hours of labor required for install of the new board. It was also explained that I would find this was the going rate if I called around. I called another company and they explained that they to marked up the coat of the board but, to 400 dollars and would do the job for no more than 1,200 assuming the original diagnosis was correct. I ordered the part for 200 dollars and it arrived the next day. I had another company come out and do the installation of the board and it didn't fix the issue. He did some more testing and found that our smart thermostat had been reset and heat pump had been selected on accident causing the heater to not heat but still turning on the blower. A 2,495 dollar misdiagnosis issue turned into a 200 dollar fix. The original 99 dollar diagnostic fee from Refreshed Heating and another diagnostic fee from the second HVAC tech. Thankfully I am able to return the unneeded circuit board. -Incorrect diagnosis -More than 2x the cost of other companies assuming the diagnosis had been correct -Marking up a part that is a few hundred dollars to 1,900 dollars = You be the judge‍ read more

Refreshed Heating and Cooling - Quote - Heating & Air Conditioning/HVAC Near Me - Concord, California

We had Nick and Chris install a heat pump at our house. They were very professional, and finished in the alotted time they quoted. They both were very knowledgeable about local city codes and standards. We are very pleased with the quality of work that was performed. I recommend for heat pump/AC install read more

Super honest good guys with reasonable quotes. They guarantee their work, plus Rich the owner is very communicative. I am talking lightening fast responses over text on top of getting my heater fixed the next day! They also had a free diagnostic special over the holidays which was very appreciated! Got to meet Rich in person, and he is a very warm individual. Also Jesus was a badass pro! I would definitely give these guys a try! Meow! read more

I just want to say that my experience with refreshed heating and air conditioning was excellent and as for the the Installers Saul and Juan they were great they did a excellent job on installing the new air conditioners and they were very professional and clean and respectful of my family and home.I would recommend them highly and the company they work for and their employer Rich was also very helpful and knowledgeable about the system we choose to have installed by the way it works excellent so again thank you for your service and for your help in getting this done Norman Simcox read more