I am writing to express my extreme gratitude to Drew Tosi, the manager of the Winnetka store, for…read morehis help with an order. Drew took the time to sit with me and understand my needs. He went above and beyond to work with me, assuring me that his priority was achieving the most optimal outcome possible. Kudos as well to Lucy G., the customer service representative I spoke with on the phone. Lucy encouraged me to return to the store and speak directly with the manager to be sure that the company could address my situation properly. It isn't always easy to get good customer service these days, but Drew and Lucy deserve high praise for their stellar attention and responsiveness.

I love Serena and Lily and have decorated with their wallpaper, furnishings, and fabrics for years…read more I am sad to report that the design shop in Winnetka does not have the capacity to serve walk ins. I've walked in three times in the hopes that I caught them on a bad day, but on each occasion, all staff members are on the phone and might as well be talking to people calling the online service number. You would think the point of an in person store is to serve people in person. I would recommend making purchases online, as going into the store is not at all helpful.

Maze Home is ok. They have lots of stuff and if you're looking for a gift, you could easily find…read moreone here. They carry a large variety of home and gift items. There's a small section of baby clothes if you need to shop for a little one. I bought a beautiful ornament there, shaped like Santa with a Chicago-scape painted on the back of his robes (and was glad to get it for 40% off); if that ornament was any indication of the ones they sold at the height of holiday shopping season, they had some beautiful ornaments, too. Where they fell down (hard, IMO) was service. I wandered for about ten or more minutes looking around. There were at least three employees here (though one was in the back for at least part of my visit), and only two other parties whilst I was in here--both of whom left at least five minutes before I finished up. Not a single employee said a word to me whilst until I checked out, when one had to acknowledge me. They talked to each other... I heard them gossiping about family holiday drama... and even when they stopped chatting and parted, neither could spare a hello or anything. All this is to say that I don't expect I'll return, which won't be too difficult since I'm not in Winnetka often, but there are other shops where you can get pretty much anything that's here and you'll be treated better.

I just came across the Maze Home store today while donating some items at the New Trier Food Pantry…read morethis afternoon. The beautiful and festive decor and smells of candles enticed me in. This cute boutique store has so many unique gift ideas for your family, young and old as well as home decor. The owner was able to help me find the perfect Christmas present for my kids Grandmother. Monogrammed gloves, cashmere hat, and shaw perfect for traveling to see my family here! She even gift wrapped it for me, at no extra cost. I will be back to get some special ornaments!

The sales help at this store go the extra mile to make sure you get exactly what you want. They…read morefeature dishes, flatware and glasses you won't find anywhere else in Chicago. Macy's, Bloomingdales and other housewares stores do not have their merchandise.

This store advertised a napkin ring online with a picture of a box of 4 napkin rings and with a…read morewritten description of the napkin rings (plural). I ordered what I thought was 3 sets of 4 and was shocked when only 1 box arrived with 3 rings and an empty slot where the fourth should be. When I called to find out what happened they eagerly offered to sell me 9 additional rings to get me to the 12 I was expecting. They were not willing to reimburse their shipping to me nor my cost to return ship to them although their representative acknowledged the mistaken item description was their fault! Disappointing and concerning business practice. I wouldn't order from them again.

Fern runs Arts 220, which is not an "Antique" store as there are plenty of modernist influenced…read moreworks for sale manufactured all the way up to a few years ago. The real treat for me however was the ridiculous Gaetano Pesce resin chairs, Marcel Breuer tables and chairs, impeccable Mies van der Rohe chair sets and so much more. The Wiener Werkstatte coin purse and match case, Castiglioni aluminum lamp, so much more! You can browse most of the inventory online but definitely visit the store.

If you've read some of my reviews, you may know that I love home decor/interior design shops. I…read morestumbled upon this one whilst wandering downtown Winnetka. It's a nice shop with some lovely items. What drew me in was seeing some nice photo frames when I peeked in the windows; they had some nice ones but not quite what I was looking for. They had 15% off Christmas stuff when I was in but I didn't see anything I needed (and other similar shops I'd visited in Uptown, Andersonville, Wilmette, and even down the street in Winnetka had 40-60% off Christmas items, so it was easy to pass). Staff were friendly and I was greeted by both employees within moments of entering, both happy to help me find anything if needed. If you're looking for a gift, decorating a home, or need advice on either, Madarine Home would not be a bad place to shop. There's a step in order to enter the store, so you may want to call and find out if they have an accessible entrance if you can't manage the step. There's parking all around this shopping district that is free.

From the owner: Mandarine Home is a home goods boutique and full-service interior design firm servicing Chicago's…read moreNorth Shore. Pop into our Winnetka store and get inspired by our colorful and chic furniture, lighting, pillows, rugs, and accessories.

I continue to be so in love with this store. If you're into shops that will have you looking in…read moreevery single corner wanting every single thing, then this is your stop. Tonight I finished my holiday shopping for my niece and picked up a couple of beautiful gifts. The kids section contains high-quality merchandise. My hubby was literally double-parked outside, and I thought I could just run in and out, but no way. I wanted to buy the entire collection! From adorable natural cotton baby clothes to books, to stuffed animals, to toys, you will not leave empty-handed. They have something for every budget, and I think the prices are spot on for the quality. I truly admit to being completely obsessed with an adorable owl stuffed animal. Sooooo cute! Now, the best part about this store? Well, aside from the well-curated merchandise, is the owner. She's a total sweetheart and helped me pick out the perfect gift. She also gift-wrapped it in a super cute burlap bag with my choice of tissue color and a tie. Thank you...thank you. I'm so happy to see that this store is around. I need to stop in more often. Of course, not just for baby gifts, because they have grown-up goodies and cards too. Run, don't walk to this store. You won't be disappointed. Plus, it's super cute inside.

Baa, Baa Black Sheep. Have you any gifts?…read moreYes, sir, yes, sir One store full; One for a housewarming, And one to celebrate a birthday, And one for the little boy Who lives down the lane. --- Sorry, couldn't help myself. You know you have little ones at home when you pass by a new store and can't get a nursery rhyme out of your head. Yes, there's a new store in Glencoe...whoo hoo! I haven't done much shopping in town since Shirise closed their doors earlier this year (RIP), but it's fabulous to have a store where you can quickly pop in for a housewarming gift or just a little something for visiting a new baby. In the few weeks BlackSheep has been open I've stopped in twice to purchase: a) a lovely candle for the host of dinner during the jewish holidays b) a lovey for a new baby visit (the "real" gift wasn't ready quite yet) And of course I can't forget the few times my pre-schooler has dragged me in there for "just a few pieces of candy." Based on the fabulous candy display they have set up I have a feeling we'll be spending lots of time (and $) at BlackSheep. Welcome to the hood BlackSheep!

Hudson Grace is my go to whenever I need a gift for a dinner party, housewarming, etc. In fact, my…read morego to gift from here is the napkin holders for the powder rooms with initial napkins. But when I'm looking for a new idea the sales associates are always super helpful and I'm in and out within minutes....with a beautifully wrapped home gift in my hands. My most recent purchases have been beautifully smelling candles, berry bowls and even cocktail napkins with funny sayings. It's super convenient that this is right in town. Whenever i"m in here something catches my eye for my own home, but with the exception of a napkin holder for our own powder room I tend to just shop here for gifts. Perhaps one day I'll take the time to do some shopping for my own home, but in the meantime it's a great spot for gifts!

I strolled in with a friend visiting from out of town and my husband. I've passed the store many…read moretimes as I live in town and have always wondered "who's shopping here?" They have nice things but the prices are very high for what they are. The salesperson asked me a veiled question "are you from the area or visiting?" It made me feel bad. I've lived in town for 12 years and I said "we don't look like people who live here but we do live down the street". To which she said, and it kinda floored me, " I don't judge people by their clothes." I should note we were dressed very casually. She was trying her best to size us up which is just gross to be honest. She exhibited the type of off-putting vibe that gives the North Shore a bad rep. I really don't know who's buying all this oversized white serve ware but it won't be me.

This review is for little peach ( the kids store). I especially liked their selection of baby…read morebooks, stuffed animals, and toys. Their clothes are pricey ($40-50 for a onesie) but they are very high quality. Most of the ones I saw were made from super soft pima cotton. They had a lot of wooden toys by brands like plan toys. I also like when there are books I have never seen before. I was looking for flap books/ books where baby can touch & interact and I was happy to see they had a lot to choose form. This place is perfect for unique baby shower gifts or a treat for your own baby. They also offer complimentary wrapping which was such a nice touch.

Very few Hanukkah decorations placed out of sight while tons of Christmas decorations. Show some…read moresupport!

Highly recommend John Plunkett Interiors…read more John & Valerie Plunkett went above & beyond to help us settle into our new home. We trust their judgement, and trust that they would find the best solution for us, and they did. They listened actively to what we like or want. Because they used to own a chain of furniture stores, they have a network of suppliers that they can tap into. They have good tastes, but more importantly, they are very hands on. They don't mind doing the work themselves, whether it's hanging art, installing lights, etc. We also very much appreciate that they repurposed our old furniture and gave them new life by finding great spaces for each piece. We cannot recommend John & Valerie Plunkett enough!!

John Plunkett, his wife Valerie, Debbie, & their staff all have one objective: to assist you in…read moreachieving the best look for your home and the smartest furniture choice for your tastes and budget. They made the selection process such a pleasant experience, my wife and I ended up purchasing furniture for our entire home from Plunkett Furniture. Whether helping with interior design or advising us on quality, they were ready to make suggestions Finally, when our furniture arrived, John Plunkett was also there to help set up the furniture and place it where it belonged. This was awesome and unexpected but much appreciated. Quality furniture + expert advice + and fair prices add up to the right furniture choices.