We had a situation where a pair of work boots was purchased and the nails were coming out of the…read moresole. The manufacturer has a one yr warranty against defects so they told us to return them to the Super Shoe store where they were purchased. I called ahead of time and talked to Denise who said it was no problem and the manager ( John) could look it up. Once we arrived back at the store, the manager, John was profiling my brother and essentially accusing him of lying about purchasing the boots. This is after he's purchased hundreds if not thousands of dollars worth of products from this location. He was extremely condescending and RUDE. Ultimately, the manufacturer stated that John was not acting within their guidelines and remedied the issue. I will never purchase another item from this location. John should be immediately removed from this position, he is an embarrassment to the Super Shoe brand.

This place doesn't have any reviews! We'll my husband and I live in Northern Virginia and have…read morefriends in Charlottesville so we are in town a lot. This is hands down the best place for work boots. They always have a variety of brands and sizes with great promotions to save money. My husband always gets his steel toed work boots here. I also get tennis shoes here as well. I highly recommend this place!

I came here mainly drawn to their shoe store - I was drawn by the sale sign…read more Upon entering, I realized they're dedicated to comfortable shoes, many made with sustainable or recycled materials. I bought a pair of Simple brand shoes, made form bamboo and silk, among other things. To be honest, many of the styles were a little too granola for me, but not to the point that I couldn't find something comfortable and cute for me to wear. What I liked, I really liked. Even my boyfriend found a pair of casual sneakers (Tevas) that he liked, and I got a pair of white Campers on sale. It's connected in the middle to a clothing store that has a lot of eco-cotton-modal fabric. It can be chic looking if worn right, but it's damn comfortable regardless. If I was preggers, I'd definitely hit this store up, but even in my non-pregnant state I could appreciate many items. Flowy cotton summer dresses that breathe sound really good about now, anyway.

I tell you why a gave this store a two...Customer service is horrible. They act like it is a…read morebother to help you. One lady was at the counter doing the books when I walked in, barely lifted her head to speak, and after I said hello she forced out a "hi". Hopefully, it was not a case of prejudging or assumption causing this lack of enthusiasm. Actually, if were just a mere lack of enthusiasm I would be ok with that. Everyone is not particularly excited to go to work EVERY day. However, it seemed that she did not care to help me as well. I am new to the area so, I purchased despite my discomfort in the store. I will find my See Kai Run Shoes on Zappos.com moving forward. They do have VERY comfortable shoes for women as well. But, oh well. They have my favorite brand of children's shoes but, I will never purchase from them again.

Great store with awesome customer service and a really nice selection of clothes and other stuff…read more Most of the things here are better quality than what you find at other places, and the prices are fair for the variety and quality of their products.

Not quite a flagship store size wise, but excellent selection and service nonetheless. They had a…read morenice selection on hand, and they continue to deliver a great value at superior quality.

Very friendly staff and nice selection. I was pleasantly surprised about how many different leotard…read moreand dance supplies they had. They measured and fitted my daughter for ballet shoes to make sure we was getting her the correct size. This is DEFINITELY my "go to" spot now for all of my daughters gymnastic and ballet needs.

I was mistaken about the shoe selection! They have more in the back, and can order you basically…read moreanything from a catalog. After a second visit I found a shoe I'm very happy with.

The window of Bittersweet is always adorable and they occasionally have some great pieces. I love…read morethat they sell For Love and Lemons. There's some really nice stuff in the store but there's also a lot of lower quality items that are not a joy to try on. Definitely make sure to check out the quality before buying from here because it is very hit or miss.

Walked in and was immediately asked to use their hand sanitizer. I politely said no thank you and…read morethe associate tried to force me to take the sanitizer. She said it's "all natural" I said I'm not using it, it's not good to use sanitizer all the time. No thank you. She said we prefer that everyone uses it and I said no, I'm leaving. With all of the actual science that's out, the fact that you have to use poisonous, toxic "sanitizer" that's only 62% (which is not even optimal for killing germs, 70-71% is) is not even effective. WHY are you forcing people to use it? It's NOT scientific, it's NOT effective and NOT necessary. Stop harassing potential customers. It's such poor taste.

Very cool antique retro clothing store in the historic Mall district in Charlottesville VA…read more Reasonable prices and friendly staff. Worth a visit. They have other antique items to peruse but primarily clothing. Great vibe.

Always something new to find! I've seen clothing, jewelry, shoes, decor, furniture, dresses, men's…read moreclothing, and old records here! They are always taking in new items so you never know what you might find when you visit! The main thing I look for in a shop where it's a grab-bag is cleanliness, friendliness of employees, organization, and assortment! Low has it all! I purchased today a pain of Fillippo Totti jeans 1080s. (pictured) A cute retro 70's one-piece that's groovy for skating with shorts or pants over! (Pictured) And a pair of perfectly worn in size 8 Hi-tec hiking shoes from the 80's as well! (Pictured) The shoes there are phenomenal and they have plenty of unique 30s-60s shoes for dancing, outings, and outdoors! Go check them out! You might find your next favorite piece!

I left my running shoes at home. I called to make sure they had my size and brand. I got to the…read morestore 5 minutes before it closed. They were very friendly and professional. Definitely will return when I am back in town!!

I am surprised that this location does not have better reviews. I was visiting from Chesapeake VA…read moreand didn't bring clothing for the cooler weather. I made a quick trip to this Kohl's Sunday morning to get my boyfriend and I a few items to stay warm. The staff was VERY welcoming and the store was very clean. I had great success shopping the extra 50% off racks for us. There was plenty to chose from. I was able to purchase several items for both of us and get in and out in a timely manner. I was very happy with the store, the available merchandise for great prices, and friendly and helpful staff. I even told friends it would be worth making a trip up to check this location out.

Kid #1 wanted a Black Sabbath t shirt. I'm not sure a department store oriented to the pickleball…read moreset is his place but he was partially redeemed by the Nirvana and Zeppelin and Sublime t shirts in the aisle. But he took a pass. Kid #2 picked out a t shirt with a smiling anthropomorphic basketball dunking another non-anthropormorphic basketball. But when it was clear that waiting behind six grandmas in a line that wasn't moving wasn't worth it, we bailed.

Buyer beware!!! I went shopping and explained to the sales person I had a limited budget. She kept…read morebringing me clothes & I kept trying them on. I told her I definitely wanted one outfit (Approx $300) and she said these all look so good on you. I said I can't afford it all. Family was waiting while she rung them up. Told me, "just put it on your credit card." (she was high pressure sales insistent). I came back the next business day to return 1/2 of what I purchased and she pointed to a little sign on the cluttered counter and said - "we don't do refunds, only store credit!" However, I live in Texas therefore, lessoned learned. Buyer beware. She knew my dilemma and limited budget. I had to meet up with family for a graduation. She didn't help me or inform me that the purchase was not returnable. BTW, nothing was worn, all tags on and in original bag. Disappointed.

One of the best customer service I've ever had. Beautiful authentic product and great gifts for…read moreeveryone. Thanks for your great help and time, Natalie