Fairly on par with your standard Banana Republics.
I'm a fan of the brand, but don't shop there as often as I used to (don't shop as often as I used to in general!). However I have stopped in a couple times recently for a new pair of dress shoes for my husband and then a couple weeks later for pair of shoes for myself to wear to a wedding.
They have really nice, high quality italian-made men's leather dress shoes. They are expensive but you can find good sales on them occasionally still, and they will last you. He's very happy with his.
There's always plenty on the sales rack, so especially if you don't shop often like me, you can probably find something cute and in your size in their sale section. They don't do the best job at keeping this sales section looking clean, organized up to brand standards (I know because I worked a couple years at a BR back in the day).
I've found the customer service at this location hit or miss, sometimes seeming very cold even when we're asking for help/looking for someone who can assist us, and other times they are friendly and fine, so I think it depends who's working. read more