Been stopping by here off and on for years. Great store with excellent inventory. Everyone I've…read moreinteracted with has been absolutely fantastic. Helpful, knowledgeable and great to do business with. Not many of these kinds of stores for men around so when you find a jewel like this it's important to support.

I won't shop for suits anywhere else as long as I'm in Charlottesville, and here's why:…read more I went in to get a suit for some upcoming job interviews. Mike sized me up and was immediately on the phone to order my suit from his supplier, with expedited shipping at no extra charge. The price was a bit more than I'd pay at Men's Warehouse, but not a whole lot more, and the garments are of noticeably higher quality, and each suit comes with lifetime free alterations. He called me the minute it came in, and I went down to try it on. It fit great, and looked great, but I immediately noticed it was a charcoal grey, rather than the lighter grey I wanted, and which I heard Mike order on the phone. In short, I knew it was the supplier's mistake, not the Shop's. But Mike didn't pass the buck, didn't explain it away. He took accountability for his supplier's mistake, and had the charcoal suit altered for me to use in my interview, and ordered the correct grey one for me when I get back. I was expecting to give back the charcoal one, but when I returned to try on the altered suit, he insisted I keep both for the trouble. I was blown away. Mike's words were "I do business the right way, the way it used to be done". Indeed. I can't recommend this place highly enough.

Came to this location after a terrible experience at another store down the road. We called ahead…read moreto make sure they could complete the fitting and they said to come over and Jo appointment was required. Matt met us as we entered the store and was very professional, friendly and knew exactly what he was doing. He knew the products and was able to help us select multiple rentals for an upcoming event. The selection was great and the prices were reasonable. There was no pressure to buy unnecessary items. Definitely recommend this place and make sure to work with Matt. Don't let his young age fool you, he knows what he is doing.

DISAPPOINTED is an understatement!!! The day before my daughter's big day the grooms' men and other…read morepeople in the wedding wearing tuxes went to try on their tuxes that were measured in ADVANCE for the big day The tuxes were a disaster and the grooms as WELL. Some had to go to Mens warehouse to get a seamstress to fix things. My dad's tux vest DIDNT arrive! He didn't have it for the wedding! (unacceptable) it WAS A TERRIBLE stressful experience. WOULN NOT GO THERE! Go to Mens warehouse. Angie

Great selection and a very helpful staff. This is exactly what is missing from many other stores…read moreand you can tell this has a lot to do with hiring great people and managing them well.

Fairly on par with your standard Banana Republics…read more I'm a fan of the brand, but don't shop there as often as I used to (don't shop as often as I used to in general!). However I have stopped in a couple times recently for a new pair of dress shoes for my husband and then a couple weeks later for pair of shoes for myself to wear to a wedding. They have really nice, high quality italian-made men's leather dress shoes. They are expensive but you can find good sales on them occasionally still, and they will last you. He's very happy with his. There's always plenty on the sales rack, so especially if you don't shop often like me, you can probably find something cute and in your size in their sale section. They don't do the best job at keeping this sales section looking clean, organized up to brand standards (I know because I worked a couple years at a BR back in the day). I've found the customer service at this location hit or miss, sometimes seeming very cold even when we're asking for help/looking for someone who can assist us, and other times they are friendly and fine, so I think it depends who's working.

My husband and I stopped in yesterday and were planning on buying several things each. The two…read more young women working there spent the whole time in a personal conversation. I left with one thing and went elsewhere to shop. I prefer stores that have actual customer service.

we are visiting from San Francisco and originally wasn't going to shop at all. But since it was the…read moreweekend of Black Friday we decided to go in and check out the sale. The staff were really knowledgeable and patient with us as we took over 45 minutes to decide on the 13 different pieces. Due to the pandemic we haven't shop as much. At the register they carefully checked for items that should be for sale for us and ordered a different size for a jacket to be shipped directly to San Francisco. They recommend several pieces that we normally wouldn't have picked out and this was really a godsend since we have a shop for a while and were in a time crunch . Highly recommend this place due to the friendly service and the professional knowledge they have.

I rebuilt my wardrobe after retiring at Alton Lane and it's been a wonderful experience. The…read moreclothes are nicely made and delivered on time. They cost a bit, but no more than off the rack items of similar quality. Ali is very helpful and works with you to make sure the fit is right, even on my granddad body! Highly recommended.

I've been working with Alton Lane every year for the past 4 years and they have been great to work…read morewith! The suits always turn out looking great and are so unique!

Like any Men's Wearhouse the store is fine if you know what you want, and your needs are not very…read moredemanding. The staff is not really knowledgeable about men's clothing, so don't expect them to advise you. The person here who helped us seem like she was a trainee or something. She really knew nothing. But it was OK. We just wanted to buy something off the rack.

I have purchased suits from this location in the past, but this time the experience was terrible…read more We made appointments several weeks in advance, but when we arrived, they were not prepared for us and we ended up working with a sales person that didn't really know what we needed or what to recommend. Overall bad experience. Ended up leaving and went to another store.

I debated typing this out, but this story DOES need to be heard…read more Here's a few things you should know about me + this store before proceeding on: 1. I have stopped in to this J Crew on several occasions. 2. I have always been (until this weekend) treated with respect and friendliness. 3. I do often check out the clearance rack, because - let's face it - J Crew is stylish, cute...and somewhat overpriced. And I love a good deal! This is mind, I strolled into the J Crew on Saturday. The store wasn't very busy, but I wasn't greeting when I walked in. Whatever, no big. I walked around, checking out the new styles, etc. I didn't make the deliberate beeline toward the clearance rack - because even though I like deals, I do think that J Crew is better manufactured than 'cheap' brands. Anyway. After my walk around, I strolled to the clearance area and saw several good prices on plain tees and basic skirts. I was happy to see that there were a good variety of items in my size as well. I picked up a few items, and asked a clerk for a dressing room. Said clerk wasn't chatty (at all) but was pleasant enough. I tried on my items, and really fell in love with a striped tee with a laceup side. Kinda nautical looking - I glanced at the price - 10.99! I could barely believe it! Since their Japan Tsunami Recovery shirt was sold out (something I was hoping to purchase) I was ready to check out with just that item. So, I walked up and this was the exchange: Clerk: Are you ready to check out? Me: Yes, thanks. Clerk: Did anyone help you today? Me: Not really. Clerk: (fake voice) Oh, I am really sorry to hear that. Me: No, I mean, I didn't ask for help, I was just - Clerk: (exasperated) I know what you mean. Me: Okay. Clerk: (scans the item) Your total is $20.xx Me: Um, I think it was marked down from... Clerk: (looks at price) Yeah, well this was mismarked. Me: Excuse me? Clerk: Yeah, it's not supposed to be that price. (dryly) Sorry. Me: (flustered) Oh. Well. I don't really need it then. I walked out. I had this really weird feeling come over me. I mean, $20 for a J Crew shirt was still a good deal. But that wasn't the point. It was marked down. I was the customer. I should have fought it. I hate those kinds of confrontations. I already felt like she was judging me - thinking I was cheap. Not good enough for J Crew clothing. I had to banish those negative thoughts pronto! I glanced back in the store and saw the previously smug clerk speaking with who I assumed to be her manager. She seemed irritated. But gosh darn it - I wanted that silly shirt. I walked back in. The woman who I assumed was the manager told me she could honor that price. I thanked her and paid my $11.xx thank you very much. I made some kind of nervous small talk, to the effect of my excitement of finding such a good deal. The girl just rolled her eyes. I clutched the bag on the way out. Proud that I went back in but still weirdly emotional about the situation. When I returned home, I retold the story to hubs, when I realized, taking a glance at the tag - she had pulled off the 10.99 price! Just...weird. I'll think of it each time I wear that shirt...

Went to exchange a phone case I had gotten for Christmas but had no receipt since it was a gift. I…read morewas afraid they might not let me or there may be an issue but the staff there was great! The woman who helped me was super friendly and immediately let me exchange it with no issue. I told her the phone case was fine, no issue - it was just that I am vegan and it was made of cow fur so I didn't want it. She totally understood, showed me where the other cases were and I was able to switch it out in less than 2 minutes.

My husband broke the tip off of his fly rod today and we had to call orvis regarding the warranty…read more We spoke to a lovey lady named Connie. She was very friendly and helpful. I wish there was a way to contact them to let them know how much we appreciated hearing a friendly voice on the other end of the line. No machine or broken English was like a breath of fresh air! Thanks again Miss Connie

I recently went on a fly fishing weekend trip with the staff from this Orvis and everything about…read morethe trip was perfect! The staff was friendly, helpful, and worked hard to ensure everyone had a great time. The shop itself offered excellent service getting me outfitted with the right flies and accessories for the trip too. Definitely looking forward to the next trip they plan!!

Great store with awesome customer service and a really nice selection of clothes and other stuff…read more Most of the things here are better quality than what you find at other places, and the prices are fair for the variety and quality of their products.

Not quite a flagship store size wise, but excellent selection and service nonetheless. They had a…read morenice selection on hand, and they continue to deliver a great value at superior quality.

This store is so special. The clothes and shoes are spectacular and the staff and owner are…read moregenuine and really, really nice. I come to Charlottesville to visit my elderly mother and the owner remembered me from one trip to the next, and said something really touching. I plan to come by every time I'm in town, and I just joined the Facebook page so who knows what I might do between visits!

Scarpa never disappoints. This has been and remains my very favorite, best curated…read morestore.(literally for decades)... when I look in my closet - the pieces that I have from Scarpa are timeless and have become irreplaceable! Must visit when In Charlottesville! Amazing friendly staff!!! A beautiful store... the best shopping experience- go when you havE time to absorb all of the goodness inside Huge price range ... we always find something special :))