Great store with awesome customer service and a really nice selection of clothes and other stuff…read more Most of the things here are better quality than what you find at other places, and the prices are fair for the variety and quality of their products.

Not quite a flagship store size wise, but excellent selection and service nonetheless. They had a…read morenice selection on hand, and they continue to deliver a great value at superior quality.

Very knowledgeable and polite employees! It was a pleasure to do business at this store.read more

They were great boots but not now. The soles on the last pair of hiking boots split after a few…read moreyears of lite wear. They said they could not replace the soles. I went io local shoe repair and they replaced the sole for $55.

Very clean store. Always super organized and easy to find what you're ire looking for. Super…read morefriendly and helpful staff.

While Athleta is still on the pricey side, they do run periodic clearance sales or final sales that…read moremake their apparel affordable. I went in today just to look around and was pleasantly surprised to see an extra 30% off clearance sign. A jacket that was originally listed for $178, I ended up getting for $55. It's also nice to see a line that has something for all body types and sizes. They have a girls' line too.

I wanna love Kendra Scott and I've tried a couple of times but it never works out for me…read more I was surprised to see this store I Cville and poked my head in last weekend to browse. I saw lots of cute things that I wish I would wear but I know I never would so I was good and didn't impulse buy them. The gal inside was friendly - the store interior is beautiful and the color bar where they can customize your jewelry colors is fabulous.

2 stars because the worker who helped me pick out the necklace was great but the two workers who…read morewere there when I returned it were judgmental and rude.

I debated typing this out, but this story DOES need to be heard…read more Here's a few things you should know about me + this store before proceeding on: 1. I have stopped in to this J Crew on several occasions. 2. I have always been (until this weekend) treated with respect and friendliness. 3. I do often check out the clearance rack, because - let's face it - J Crew is stylish, cute...and somewhat overpriced. And I love a good deal! This is mind, I strolled into the J Crew on Saturday. The store wasn't very busy, but I wasn't greeting when I walked in. Whatever, no big. I walked around, checking out the new styles, etc. I didn't make the deliberate beeline toward the clearance rack - because even though I like deals, I do think that J Crew is better manufactured than 'cheap' brands. Anyway. After my walk around, I strolled to the clearance area and saw several good prices on plain tees and basic skirts. I was happy to see that there were a good variety of items in my size as well. I picked up a few items, and asked a clerk for a dressing room. Said clerk wasn't chatty (at all) but was pleasant enough. I tried on my items, and really fell in love with a striped tee with a laceup side. Kinda nautical looking - I glanced at the price - 10.99! I could barely believe it! Since their Japan Tsunami Recovery shirt was sold out (something I was hoping to purchase) I was ready to check out with just that item. So, I walked up and this was the exchange: Clerk: Are you ready to check out? Me: Yes, thanks. Clerk: Did anyone help you today? Me: Not really. Clerk: (fake voice) Oh, I am really sorry to hear that. Me: No, I mean, I didn't ask for help, I was just - Clerk: (exasperated) I know what you mean. Me: Okay. Clerk: (scans the item) Your total is $20.xx Me: Um, I think it was marked down from... Clerk: (looks at price) Yeah, well this was mismarked. Me: Excuse me? Clerk: Yeah, it's not supposed to be that price. (dryly) Sorry. Me: (flustered) Oh. Well. I don't really need it then. I walked out. I had this really weird feeling come over me. I mean, $20 for a J Crew shirt was still a good deal. But that wasn't the point. It was marked down. I was the customer. I should have fought it. I hate those kinds of confrontations. I already felt like she was judging me - thinking I was cheap. Not good enough for J Crew clothing. I had to banish those negative thoughts pronto! I glanced back in the store and saw the previously smug clerk speaking with who I assumed to be her manager. She seemed irritated. But gosh darn it - I wanted that silly shirt. I walked back in. The woman who I assumed was the manager told me she could honor that price. I thanked her and paid my $11.xx thank you very much. I made some kind of nervous small talk, to the effect of my excitement of finding such a good deal. The girl just rolled her eyes. I clutched the bag on the way out. Proud that I went back in but still weirdly emotional about the situation. When I returned home, I retold the story to hubs, when I realized, taking a glance at the tag - she had pulled off the 10.99 price! Just...weird. I'll think of it each time I wear that shirt...

Went to exchange a phone case I had gotten for Christmas but had no receipt since it was a gift. I…read morewas afraid they might not let me or there may be an issue but the staff there was great! The woman who helped me was super friendly and immediately let me exchange it with no issue. I told her the phone case was fine, no issue - it was just that I am vegan and it was made of cow fur so I didn't want it. She totally understood, showed me where the other cases were and I was able to switch it out in less than 2 minutes.

I really enjoy J JillThe employees were very helpful in helping me find my size! Also, I love the…read moreclothes at the J.Jill.

I love shopping J.Jill and most staff is great however I do not feel comfortable when Audrey the…read moremanager is there. I do not feel she is warm and friendly and many times I have walked past this store and not gone in when I see her there, she comes across cold and better than others. My guess is other customers feel this way. Bobbi with the beautiful black hair is really nice and friendly, she always makes customers feel great along with the rest of the staff.

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Friendly staff and willing to help people out. Not pushy and very courteous…read more Was looking for camping and backpacking store in Charlottesville that was geared more toward backpacking than Dicks Sporting Goods and Public Lands. Would recommend this store to others.

I purchased over $500 worth of clothing. One of the linen shirts did not perform well for me. Even…read morewith my receipt this store would not exchange the item. They were rude and embarrassed me. They do not want to develop a long term customer relationship. Would not shop at this location. Madewell, Outdoor Provisions and LL Beans have much better customer service. I have shopped at Talbots for over 20 years and have never experienced this type of rudeness.

I went into the store m trying to find slacks. I was exhausted from searching around in crowded…read moredepartment stores with dressing rooms, messy from seemingly uncaring customers and not enough staff to help out. Someone (Logan) greeted me kindly, asked about what I needed and started helping me out. She took me to a dressing room, wrote my name on the door and tried to find what I needed. When she had to go, she turned me over to another kind employee after introducing her to me personally. They did the running around and helped me out with a lot of patience and thoughtful feedback. What a relief to be cared for so attentively and patiently. This assistance I was given was a breath of well needed fresh air and I left with a pair of slacks and a nice sweater. They considered my financial limitations and never once pushed a higher end sale. Thank you, Ladies!