My husband and I stopped in yesterday and were planning on buying several things each. The two…read more young women working there spent the whole time in a personal conversation. I left with one thing and went elsewhere to shop. I prefer stores that have actual customer service.

we are visiting from San Francisco and originally wasn't going to shop at all. But since it was the…read moreweekend of Black Friday we decided to go in and check out the sale. The staff were really knowledgeable and patient with us as we took over 45 minutes to decide on the 13 different pieces. Due to the pandemic we haven't shop as much. At the register they carefully checked for items that should be for sale for us and ordered a different size for a jacket to be shipped directly to San Francisco. They recommend several pieces that we normally wouldn't have picked out and this was really a godsend since we have a shop for a while and were in a time crunch . Highly recommend this place due to the friendly service and the professional knowledge they have.

I went to the store yesterday because I was having so much trouble with plantar fasciitis. Jessie…read morehelped me for almost an hour. He patiently picked out shoes that are known to support the foot and protect one from developing PF. He watched me walk with each pain of shoes. I left with a pair of shoes I think will make such a difference with this problem. I have been going here for years because of the attentive, kind and knowledgeable staff. They stand by their products and offer such an individual experience. Wonderful history of caring for people in the best possible way.

Visiting UVA, I decided to stop into the Ragged Mountain Running Shop. I was immediately, warmly…read moregreeted by Nathaniel. I suffer from occasional plantar fasciitis, and flat soles, among other things. Nathaniel watched me walk back and forth several times. He then selected several brands of walking/running shoes. He watched me walk in each shoe. He wasn't satisfied that he solved my pronating issue so he pulled out another brand. Once I selected my brand, he pulled out all the colors that I could select in that shoe. He took so much time with me. He was very patient. As I looked around, I noticed that the other sales people also seemed to take great care of their customers. I ended up buying a brand I had never tried and I love them. I highly recommend this store.

Came to this location after a terrible experience at another store down the road. We called ahead…read moreto make sure they could complete the fitting and they said to come over and Jo appointment was required. Matt met us as we entered the store and was very professional, friendly and knew exactly what he was doing. He knew the products and was able to help us select multiple rentals for an upcoming event. The selection was great and the prices were reasonable. There was no pressure to buy unnecessary items. Definitely recommend this place and make sure to work with Matt. Don't let his young age fool you, he knows what he is doing.

DISAPPOINTED is an understatement!!! The day before my daughter's big day the grooms' men and other…read morepeople in the wedding wearing tuxes went to try on their tuxes that were measured in ADVANCE for the big day The tuxes were a disaster and the grooms as WELL. Some had to go to Mens warehouse to get a seamstress to fix things. My dad's tux vest DIDNT arrive! He didn't have it for the wedding! (unacceptable) it WAS A TERRIBLE stressful experience. WOULN NOT GO THERE! Go to Mens warehouse. Angie