This was a really great experience. Booking was super easy and they were able to provide service…read morewithin 2 days from when I reached out. They came directly to my house, were professional and diligent in everything done, and left me with a car that feels like new! I would definitely recommend.

AMAZING ! My trucks interior looks BRAND NEW. I have 2 young kids-- the back seat was so bad ,…read morecrumbs spills and stains galore. And I also had a long haired husky. Tyrus worked his magic and it looks like a brand new truck. He was very professional , quick to respond , and clearly knew what he was doing. Will be recommending to all my family and friends.

They have worked on my cars for years...decades actually. Honest as the day is long, great hours…read moreand you always leave feeling you got a great deal. Easy to schedule with them if you are willing and able to drop you car off for the day.

*. New to this garage…read more *. Owner diagnosed the problem quickly *. Showed me exactly what needed to be repaired *. Offered me rides back-n-forth *. Mechanic offered insight into future repair

The only reason this place gets 1star is because the gentleman I bought my car from was superb. If…read moreyou're looking for a cheap car with no frills service and one of the dirtiest dealerships I've ever seen, then you'll love it there! The management at this establishment is A JOKE. The GM, Pete, is probably one of the most patronizing unprofessional people I have ever come across. He is the reason why people hate buying cars. Right after I purchased my car I noticed an alignment issue where my car was pulling to the left. After several phone calls with the GM, finance manager(ridiculous, right?) and service, my car was dropped off several times over a 3 week period for them to finally fix the problem. After all was said and done I cancelled my service contract with them because I don't ever want to go back to deal with that place again. I have to add that once Brian joined them as their service manager my car was fixed promptly and most importantly, correctly. Do yourself a favor and go elsewhere.

This place was a super friendly, genuine, dealership. Patrick was amazing and shot straight with…read moreme while maintaining a professional demeanor. Brandon in finance was polite and honest and genuinely thrilled for me. The car is great, clean, and I am 100% satisfied. The other review on here is from 2013. I am not disputing that there may have been issues at Key in the past. I wouldn't know. But I can say that now, in 2016, my experience was a refreshingly easy and honest one.

Brought my '17 BMW 550i in for a rattling down pipe that I couldn't seem to get fixed anywhere else…read moreand Lous fixed it very quickly and at a great price. I also asked about getting some more sound out of the exhaust while I was there and I had some pretty strict requirements for what I wanted / didn't want but Lous provided some great recommendations and did the modification that I ended up choosing while I was there also super fast and at a great price. My car sounds absolutely perfect now, it's exactly what I wanted! The waiting area is well thought out and large they even had a puzzle on a table to put together, seems like people just kind of contribute to the puzzle while waiting which is a pretty great idea. They also have an arcade game, couch and TV so even though service is very fast it's easy to hang out and wait for your work to be completed.

Impressive. I had a leaky muffler flange in my Subaru Outback and Lou's was recommended by my…read moremechanic as a place to get the repair done expeditiously and on budget. I made an appointment with only three days notice and they were able to fit me at a convenient time. When I got there, I was received like an ambassador. Their waiting room is expansive, comfortable and equipped with free video games. After examining my car, I was diagrammed the flanges that were rusty and given a thorough price breakdown. I ended up getting three flanges done. The entire work was done in less than an hour. When I got home, I took the car to my mechanic. How evaluation was that the work was done amazingly professional. A happy camper.

Great service, affordable price, great customer service. First time stopping here and will be back…read moreif I need car repairs in the future

Bill came out right away to help us. He was fast and efficient getting our friend out of a snowbank…read moreon a steep hill.

I trust Royalty with all my vehicles! They always come back cleaner than when I left them, the work…read moreis great and I know I'm not getting taken for a ride! When I have a big job that needs to be done I am always able to borrow a loner car (as long as one is available!) until mine is finished. I drive a lot and can't be without a vehicle! Even if my vehicles aren't a Volvo, I still love this place and don't take my vehicle anywhere else! LOVE THEM! I highly recommend Royalty to anyone in the area for their pricing and the outstanding work they do!

Seems to have changed owners recently. Apparently they're not yet able to do state inspections,…read morehopefully that changes. We'll have to see if the new owners continue the quality from the previous operators.

Dear Mr. Bubbles. I came through last week & prior a few weeks before…read more My rims were dirty & there's a chemical for rims. I told the guy the rims looked like ! I thought you'd all throw me a free car-wash. The dude said he did his best to scrub them & totally went back to cleaning cars coming through. It wasn't that busy he could have asked me to wait & given me a F.C.W next visit but he did not. Yes I was thoroughly disappointed. Idk exactly what he said... He told me he scrubbed my rims.... " I did my best to scrub your rims, boy they were filthy!" That's IT,?? That was a kick in the a$$!! I was pretty much shrugged off. Wow, geez thanks & Huh what?? I was thoroughly Disappointed!! I recommend Mr. Bubbles to EVERYONE. My favorite guy was out sick & had a day off on my recent visits. WHEN HE'S NOT & only when he's not busy he'll assist me in drying my car, we discuss cars, & I think he's awesome!! Where is my dude? One day he was out sick and another time he was off. My grill was jacked up years ago by a carwash that put a chemical on it, (bug remover). Not for your silver alluminim grill. The carwash I used years ago was in Exeter. After numerous calls he finally replaced the part. The guy who pre-washed my car in Exeter was using numerous hoses & I've said this before. It was like dueling Banjos with those hoses he used for the pre-wash. He had 6 going at one X like the dueling Banjos~~Di-da-la-ling-ding-ding, di-da-la-ding-ding- & repeat! If a product is used on your silver grill that are made of (?) aluminum material, caution is a must! I love my car & Hate when it's dirty. Again my grill has turned splattered black. I have not spoken to my dude & intend to. Although the clear coat slowly dissipates, I had an area that was showing barely black. With all good intentions he spray painted that area while I continue looking for a replacement part. He may have gotten a little bit, & I have to repeat this too, He literally got a dash-a-doodle-doo, a minute amount on my grill BUT & I repeat BUT it had the black splatter marks prior! I wouldn't say this unless factual & I'm an honest soul. I know my car. I walk around it everyday to see if some Turd Ferguson hit my doors although I park away from everyone. I don't know what chemical this is?! I can ask. This needs to be changed & safe on all materials not ONLY GLASS!! Hello Mr. Bubbles. I know I haven't been coming as often BUT you're the only carwash I use besides L.E.M.B.'S hand wash carwash. That be me! I'll do it myself before I go to any $hit$how carwash. I tip a good % & being in the biz at 1 X of receiving tips I'm very aware & I'm an over tipper skipper!! I get p o.'ed if anyone pulls a calculator out & or takes the tax off. Cut the $H|t. 20% is archaic try 30% & if you're wealthy unlike myself throw it down if a job was well done! There's nothing worse than a cheapskate! Anywho, "Mr Bubbles you're the one, You make bath X lots of fun, Mr. Bubbles I am awfully fond of you!" So please rectify. Throw a freebie out to your repeat customers now & again. Btw the products Mr. Bubbles put out for customer use definitely need to be higher end. They are all absolutely eghh! The product for the dash actually lightened my interior dash which is black. I absolutely know what I'm doing so I can't be blamed for using something that was for other car parts!! No way!! Thank you. I love ya but at this time I'm annoyed!! I'm still giving 5 stars!

Nice and easy drive thru car wash. They have four different wash packages at different price…read morepoints. Car comes out clean and free from all the road salt that gets encrusted during winter.

I highly recommend this garage for their professionalism and craftsmanship, impeccable…read more when I picked my vehicle it was washed looked gorgeous. it was as if never got hit! No issues with the price. When he said that my car was going to look as if nothing ever happened by the time he was done with it, that was an understatement! my car looked as if I just purchased it. Beautiful work. Outstanding service. Forever grateful. -The Lawler family.

The husband had a little backing up fender bender that we wanted fixed. I was referred to George…read moreand Sons from my car maintenance guys (Garry's in Concord, also excellent). What a wonderful, honest and competent shop. Brought the car by on a Thursday, he took a look at it and gave me 2 options to decide on - expensive (replace all) or not-so-expensive. Even offered to roll the not-so-expensive cost over to the expensive opt if we didn't like how it came out. He suggested we'd like the less expensive fix saying he thought he could do a decent job. It's an old car w/ 200K+ miles so we said let's start there and see where things go. We dropped the car off Sunday night & received a call midday Monday saying it was ready. They even fixed a front fender dent we got over the weekend from flying ice off a car on the highway. I hadn't even mentioned it as we were focused on the rear bumper. No add'l fees were even suggested. Just the price he provided when we first met. Easy peasy. Love dealing with honest businesses that deliver on all they say they will. If you have an auto body need, these guys are who you should go to.