Friendly, intuitive and service driven. I like sparkle so I picked one I was asked what shape would I like I said coffin and offered and inspo pic and 50 minutes later my nails looked exactly like the photo only with sparkle, I'm very pleased with the service and attention to detail. read more

Red Nails & Spa - Couldn't be happier, a simple coffin shape with a little sparkle, love em! Thanks Alan and Emily and the Red Spa Team. - Nail Salons Near Me - Waltham, Massachusetts

I showed them what I wanted and the manicurist gave me this. Love it! He was patient and worked really well. read more

Red Nails & Spa - A gel manicure - Nail Salons Near Me - Waltham, Massachusetts

this was the worst experience I had at Red nails. I didn't like my color and told the women and she did not stop and listen to more or stop painting. the manicure is horrible and the 2 minute massage was very unsatisfying. 10/10 would not recommend this place. read more

This place is clean and efficient. They are almost always ready at my appointment time and the staff are polite. Massage chairs for pedis are an added bonus! read more

I was going to let these hideous nails slide until the owner also had a meltdown at the register for using the QR code SHE HAS TAPED TO THE REGISTER ... literally freaked out I used the code taped to the front of the register saying that person isn't working rn ... WEIRD. AND THE NAILS SUCKED. Super weird. read more

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I was in town for a short minute and needed a pedicure asap. I was told about this place by family and thankfully they accepted a walk in. The salon is clean, the staff is kind and very efficient. The steam portion of the pedicure was a first for me and I have never seen this technique! Loved it!! So creative and quite honestly more places should do it. I was so happy with my results and I wish I lived closer because I would be there every month! read more

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Lily the owner is very rude and inflexible. I come in every few weeks and get a gel mani/pedi. The pedi always takes 80-90 minutes so by the time it's time for my mani I always rush out without full service. Today I asked specifically if I can just have cuticles cleaned up after my pedi. She said ok. When paying, I was charged $80 for the pedi and... $24 for my mani! No polish, no polish remover, nothing, just cuticle clean up! It was a 5 minute job. I told her that I literally had only my cuticles and she would not budge in the price, even though she was the owner. I spend a lot of money here, but there services is horrible. I would not recommend. read more

Red Nails & Spa - They charged me $23 for this... a 5 minute cuticle cleanup. Which was in addition to my $80 gel pedi. This is not a $23 job. - Nail Salons Near Me - Waltham, Massachusetts

The guy who did my nails was an sweetheart! He couldn't do the same exact thing as the photo but it still looks amazing! I brought my own charms and chain for this set. I really wanted to get that springy/earthy vibe, and that's exactly what I got from here! I made the appointment the same day as I went, I spent FOUR HOURS in the salon for these but it was so worth it! read more

Red Nails & Spa - These are the nails I got! - Nail Salons Near Me - Waltham, Massachusetts

I just left Red Nail and it was the worst pedicure I have ever had. My toenails are so short and un even, I have nail polish on my skin, my cuticles look worse now than they did before walking in. This is the first review I have ever written (good or bad), that's how bad they are. Don't waste your money. read more

Summer is excellent @ what she does!!! She did a gel cat eye color this time & it's beautiful!

Would not recommend- I've gone 3-4 times, hoping maybe this was provider based, but everytime I ask for a design on my nails, I get scoffed at and they do what they want instead of just refusing my design. Granted- I'm not asking for much (I asked for a magic 8 ball for a bday theme - one per hand?) everytime I go, I get overcharged for services I didn't receive. I had one bail with a stubborn gel polish chunk, and I was charged a full gel removal. Service is not friendly or hospitable and I feel rushed and judged for service. Not a good vibe all around! read more

I had my worst experience with this salon!! I went there to get my nails done, my nails came out horrible then when I had to pay, the gentleman" who was taking payment at this time told me that I had to pay "$25" just for tip! after arguing he finally accepted "$20", my short nails with no stones, no complicated designs ended up "$145$. 0/10! not a place to go and not recommend!! read more

I go there a lot. Some workers are super nice and some are kinda nice. The nails are good but the workers are all awkward. The salon itself is nice. read more

This was the worst experience i've ever dealt with at a salon. i've never been in a salon that lacked customer service as this one. Everyone there is so rude- especially lily who is the owner ??? I felt so uncomfortable and in a hostile environment. My friends and I will never be back. they don't deserve to be in the service industry with treating their customers this poorly and rude. there should never be yelling in the salon to customers. such a poor display of a experience that's supposed to be relaxing yet every time is awful. learn how to treat your customers!!!!! read more

It's clean and they do a great job! I definitely recommend it! Can't wait to go back The Lavender Pedi is great! read more

If I would've rated them the day I got my nails done, this would've been a 4.5 star review. My only complaint would have been that several of my nails were crooked and my technician didn't take the time to notice. Otherwise, I thought this was going to be a new favorite place! I got a dip powder manicure 9 days ago. I took these pictures this morning. I paid $80 for a basic pedicure (that was fine, nothing special) and my manicure plus a $20 tip so $100 total and they are supposed to last up to 3 weeks. Not only are several of my nails chipping but they are severely cracked. Some of my nails also look like are three weeks grown out already. I'm not rough on my nails at all - I sit behind a computer all day. I will not be returning. read more

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Great service! Nice people. Definitely recommend. I had Katie several times and she's wonderful. Any of the techs are good!

Clean salon but unorganized and unfriendly male staff. My appointment was scheduled for 5:45pm... I was told by who I believe is the owner of the salon to wait a few minutes. 30 minutes went by and I was finally asked to sit in the chair. 15 minutes later, a male approached me and asked what pedicure I'd like and I mentioned the "Lemon Pedicure" this treatment included a 20 minute reflexology foot massage as I had a long work day and needed a little TLC. At this point it's 6:30pm and they close at 7pm (I wasn't aware at the time that they closed around then).. the male proceeded to roll his eyes and ask if I really wanted the 20 minute foot massage. I replied, "that's what comes with the service, correct?" ...there was no reply back, instead, he got up to grab his supplies. You could clearly sense the annoyance radiating off of him. I waited almost an HOUR to be greeted with an attitude in a very condescending manner so I left without even starting the service. Very poor first experience. read more

I've been going to this salon for a while now and every time I have made an appt. in advance, arrived early or on time, only to watch as walk-in apptand have been made to wait longer. I can understand if they are busy then that's fine but at least don't make it long. I have seen others just walk-in and are taken. Also today I paid for a powder French manicure and part of it was powder and then they used gel as well and I think I was overcharg read more

Red Nail is a clean, comfortable, professional salon. Although, I wish they would incorporate a policy regarding customer extensive phone usage. Yesterday, I had the unpleasant experience sitting next to a person who spoke on the phone for 35+ minutes while I was getting a manicure. Note...Other customers we rolling their eyes at her rudeness as well! The manicure seating is very tight and the women was extremely large, we were inches apart read more

I wanted something new and fun. I showed Hana a picture of the design and shape I wanted and I couldn't be happier with the way it turned out. The space is clean and spacious. Hana is so talented! read more

Red Nails & Spa - Nail Salons Near Me - Waltham, Massachusetts

I've been going to Red Nails & Spa. I absolutely love it. They're very clean, and follow covid guidelines. Danny is My guy. He's a perfectionist. He listens to what I want, and takes his time. I love his work. read more

Been going there for a long time I made an appointment. Put me with someone who rush my nails, not one nails look alike. I've always had a great experience until today. Have to think about going back. read more

This place was spotless. They take temperature and have you sanitize when you walk in the door. I watched them wipe down everything when they were done at their stations and tools are sanitized. The place is huge. Plexiglass used and social distancing practiced. I got an acrylic fill and gel polish from Jack. He did a great job and the owner was super friendly and professional. They also have a membership rewards program. I will be going back! read more

Bonus points because they were very accommodating considering I had no appointment and I'm sure they were very busy since nails salons just opened yesterday. Overall experience was okay, but nothing special. I got a basic pedicure. It came with not so hot stones and a wax treatment on my heels. The gentleman didn't do my cleaning of my actual nails but did invest a lot of effort into the massage. The weird part for me was when he sat me down to dry me toes, he started to massage my shoulders without asking. It was a nice thought I suppose, but would have preferred him to ask before he made skin to skin contact. Don't hate it, Don't love it read more

Have been to this salon twice now and have had my dip manicure chip within days of getting them done. Very painful when getting them done, even after I communicated this with my nail tech. When trying to get them fixed, I rudely was asked to point out who had done my nails (which made me feel super uncomfortable). The person that had done my nails was not there and I was told the person that did my nails had to be the one to fix them and was sent home without getting them fixed. Terrible customer service. Will never go back to this salon after the way I was treated. read more

Well I didn't think spending time in the salon would be an experience but taking my family there has turned out to be a new place for me. With popularity comes some inconvenience. I used to be able to walk in and get a mani or pedi done. I find it more difficult now because I have to call ahead. Service is pretty good , pretty child friendly because they give my daughter liberty to choose colors for me when I get a service done. Location is convenient with ample parking. If you find a favorite persons to complete your service stay with them. I find not every person there does it consistently. I still recommend red nails and spa because I'm still a customer. read more

I've come here 3 times. I really wanted to like it because it's so convenient to where I live. Every time I make an appointment days in advance and still have to wait 20 minutes or so. It's very frustrating. read more

My gel pedicure is always perfect and last forever! Very clean and people are very nice !

Very clean salon with attentive staff and great selection of colors. I went in for a gel manicure and I was seated immediately. The staff took great care of me and my nails looked great. I paid $35 which is a fair price considering the cleanliness and excellent service. I would definitely recommend this salon. read more

This place was incredible! Super well priced and the staff was very attentive and kind. Benny did a fantastic job on my nails and they even do a mini massage while you're sitting there. Would definitely recommend!! read more

Red Nails & Spa - Nail Salons Near Me - Waltham, Massachusetts

The salon itself inside is nice, but terrible service and unsanitary. First, the owner is very rude doesn't greet you when you come in, is not friendly. When asking him a question on how long the wait is he's very short, half ignores and is passivly rude. I typically don't come here but came when needed an appointment last minute. I gave them a try three times and each time it's gotten worse. The last two times I had an appointmade booked and waited 45 minutes to be taken. To then have my appointment rushed and did a terrible job. My nail was smushed one time. Recently came for a 5:30pm pedicure appointment, wasn't taken until 6:15. When the guy came over he didnt even introduce himself, didn't say hi nor ask what I wanted (they have different pedicure types) he just started working. He was being very aggresive and distracted seemed bothered. He cleaned my cuticles then threw it in the water where he then wanted to "clean the feet". Very unsanitary and was rude and aggresivly ripped off the paper when I asked him to change it. Absoulty terrible service, they need to stop taking appointments when they make people wait 45+ minutes. There was 3 of us waiting and some even left. Don't waste your money theres many other places around that provide great services, respectful, friendly, and take appointments on time. read more

I've been going to this salon for a while now and every time I have made an appt. in advance, arrived early or on time, only to watch as walk-in apptand have been made to wait longer. I can understand if they are busy then that's fine but at least don't make it long. I have seen others just walk-in and are taken. Also today I paid for a powder French manicure and part of it was powder and then they used gel as well and I think I was overcharged. read more

I had my nails done here a little bit ago. The person who did my nails was really rough and was not considerate to the pain being inflicted to my nails. I did not feel comfortable to speak up after trying to ask them to be more gentle multiple times. My nails were sore for days afterwards. There are better nail salons in the area and would not recommend going here. read more

I have only been here twice and my first time was amazing!!! So I was looking forward to coming back, and I got a different person and not only did my manicure chip off in 2 days but my nails are now really brittle and breaking because they were over filed. And my cuticles were not taken care of..would still recommend this place just make sure to stick with someone if they do a great job! read more

PROS: This nail salon seemed clean and the the nail technician did a really good job taking his time on my nails and they came out really nice. CONS: It was a bit over priced for a gel manicure. Also the machines they use must be an older model because my nails started chipping the day of. It's been two days and 3 of my nails have already chipped. read more

Horrible experience!! I do not recommend this place at all. There is NO sanitation being done here. My gel/acrylic nails are chipping after 2 days! No gloves are used and customers are sitting right after one another without any cleaning of the seats/common areas. I expressed this concern and was told by "Lily" the manager to never return again. No customer service skills what so ever. read more

Red Nails & Spa - Bad quality nails - Nail Salons Near Me - Waltham, Massachusetts

The guy who did my nails was rude, no smile , warmth, whatsoever. i could barely understand what he was asking me, and he would joke about it with his colleague. The quality of the work is poor. I kept asking for a round shape, i ended up with short rectangular nails and the polish started peeling on the third day! the worst part is that while i was leaving and getting into the car, the guy at the cashier followed me outside to rudely request i tip the guy who did my nails!! Well, a small reminder that tipping is based on the service that you get! read more

My first time at Red Nails and Spa today. It was so clean and I was wow-ed by the precautions they took, including hand sanitizer, temp checks, cleaning routines! You could eat off the floor. Everyone was so pleasant and my toes came out perfect! I joined the membership club and will be going back regularly! read more

I tried Red Nails for the first time today -- I have been looking for a new nail salon because I was not impressed at all with my former nail salons Covid precautions. Red Nails came HIGHLY recommended in my Waltham Moms group on Facebook. I got a dip mani & pedicure. Michelle did a fabulous job! Best pedicure Ive ever had! They are taking every precaution. Hand sanitizer, temp, name & phone number, plexi glass and cleaning of stations after every use. I also joined their membership program and booked my next appt before I left. read more