1-Star Review Red Lobster - Very Unprofessional Environment The air conditioning was not working, and the restaurant was still operating as if nothing was wrong. It was uncomfortably hot, and it's unacceptable that both customers and employees are expected to deal with that. It feels extremely unprofessional for a business of this level to ignore something as basic and essential as a functioning AC. This needs to be addressed immediately. read more

This was a visit with memories as our family would make this a regular stop in Virgina where we lived. Years have passed and wile staying in Newark Del, we saw cross the street this property and booked for dinner. Jam packed and our server Malachi was excellent. We ordered a glass of Moscato, coconut shrimp for appetizer. Then followed with lobster and shrimp linguini and fish and chips. Both large portions. A great return visit and glad to see this one open. read more

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I'm sad to say that this was a very underwhelming experience...this was my first visit to red lobster, and had high expectations for how good and delicious they make everything sound from the commercials and past customers. Everything lacked flavor or had too much salt...I'm not sure how you can mess that ratio up. I wish this was a better experience with the food. The best thing that we tried that came out genuinely good was the broccoli...that's sad. The place is empty for a reason and we found it. Our waitress Megan was amazing so the service was nice and on point. read more

Red Lobster - Lobster Pappardelle Pasta, 7 oz. Sirloin, Grilled Shrimp, Crab Carbonara, Lobster Bisque, Popcorn Shrimp. - Seafood Near Me - Newark, Delaware

You are here for Lobsterfest, aren't you? I'm not judging, that's the right reason to go. And the Cheddar Bay Biscuits. Because of course you are. Red Lobster will never be more than it should be - a sanitized, nationally optimized version of an Americana Seafood experience. I go once every 5-10 years and no one needs to go more often. Not surprisingly the food quality has fallen off a cliff - and the Lobster Dip was the first step for this meal. I expected thick and cheesy based on the menu photos but it was a watery, sad nacho cheese dip with a few pieces of langoustine. Absolute no from me. Next came the Bar Harbor Lobster Bake - Lobster, shrimp and mussels over linguini in a garlic and white wine broth. Or a flavorless pile of al dente noodles with seafood set on top. This had less flavor than butter noodles, and that's an accomplishment. Another mark missed. Although, the seafood was perfectly cooked to there's a lesson there. But the Cheddar Bay biscuits always seem to save the day. Our server even sent us home with extra and you can't be anything but happy about that. Pro Tip: Order the Margarita Sampler - it's x3 full sized drinks for $15. I think the flavors were Mango, Watermelon and Blue, but a great deal for cocktails. read more

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The food was prepared deliciously!!! First of all my waiter Shawn was absolutely thee best!!! I wasn't for sure of the drink that I wanted and he recommended something that tasted wonder and the meal and drink was really, really good!!! Great diner, great service ! Thank you Shawn read more

Red Lobster - Surf and Turf - Seafood Near Me - Newark, Delaware

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Horrendous. Immediately after walking in we were told that our reservation of 6 was suddenly showing as being for 1 due system error on their part. The hostess began to get an attitude with us when we'd asked if there was any way we could still get a table especially since this was supposed to be our Christmas dinner. Another hostess walked up to us after noticing the commotion and then offered us the option to split our party into two tables. I was a bit frustrated over this whole interaction and so may have came off as a bit rude and so my son, who is for the most part non-verbal and very much shy, whispered to me that I should apologize for my slight attitude and thank the two waitresses for offering an accommodation. (Keep in mind the nonverbal+whispering detail.) Once we got to our table there was a group of staff huddled nearby, a few of them appeared to be looking at us and even pointing but we assumed they were looking at someone else in the area. The staff was still huddled together, clearly upset over something, they were talking about a customer who was rude to them, and how they're going to spit in their food before its served to their table and how they will go out and fight them right now, which is a bit unprofessional but I guess it is Christmas and whatever the customer they're talking about did could probably justify it.. Until however..a few minutes after we sat down the manager walked over to our table and said that we need to be escorted out.. Before I continue let me introduce you to our party: (1/6) Me, Angela, a white mother of 5, who lost her adopted African-American son to covid 4 years ago. (2/6) My husband Samuel, the step father of my children. (3/6) My young adult son Joseph. (4/6) Joseph's Girlfriend, Justice. (5/6) My Teenage Son, who has diagnosed OCD, and as a result severe social anxiety, causing him to be basically non-verbal in public settings. (6/6) And my Sister. Anywho.. Obviously confused I ask why we would have to be escorted out, especially because we just sat down. The manager then said "Our hostess believes she was called the N-Word by your son"... Naturally my older son looked confused and asked "Me...?" the manger then shook her head and pointed to my younger son.. the nonverbal.. socially anxious one.. We were all naturally completely dumbfounded by this, my eldest son even asked if she was sure it wasn't him being accused of saying it, not that he would ever say a word such as that, he was just so very thrown off. After some back and forth talking with the manager, and some rude glares and threats from the staff, we decided to just leave, as we did not want our christmas dinner to be spit on/tainted by a disgruntled staff. as we were leaving the restaurant, the hostess who made the ridiculous accusation was yelling out "I KNOW WHAT I HEARD!!" "YALL BETTER LEAVE".... Overall I am just so disappointed, this has been my favorite location to go to with my family, as it's been difficult to cook dinner for the holidays due to my sons passing around this time a few years back. I really do not want to return to this location again, never in my life have I felt so prosecuted and profiled, I am especially upset over my son's unnecessarily involvement in this incident, I never want to deal with such unprofessional, attention seeking staff ever again. read more

Went out to eat with family friends and spent a good amount just for our food to be overcooked and the quality was not good. I'm disappointed, the services was not good. We understand maybe she was tired, it was an hour before closing but we still expected to enjoy our dinner. read more

Waitress walked to the table 15mins after we were seated mind you the place is a ghost town she came up to the table and say sorry for the wait but never introduced her self it was 3 of us she took our drink orders and only bring back 2 drinks then never brought the other drink to us after trying to give her a chance we waited for another 10mins and still no drink and she didn't bring our drinks on a serving tray she held them in her hands like she's ain't home serving her friends...After not receiving our drinks i decided it was time to leave...Highly wouldn't recommend here they have tons of bad reviews and i found that out when i went to place this one read more

They accuse people of racism after they mess their reservation up. My boyfriend's family was never racist or said the n slur after their reservation was messed up, but the waitress and manager accused them of it and kicked them out. read more

My friend and I got the shrimp scampi. It was delicious as usual. The Caesar salad was scrumptious, as were the biscuits! We're never disappointed when we go to that Red Lobster. The booths have high backs, which gives some privacy. And Lenvil is an AWESOME server. The best!! read more

I went to Red Lobster for their much advertised "Lobster Fest" and thought I would try the lobster roll. It consisted of warm lobster meat on a sweet Hawaiian roll. It was not what I expected in a lobster roll as the lobster meat was all claw and somewhat minced. No lobster tail meat at all and it was "very" small. Not worth $33 at all. On a positive note, my other menu selections were good (Walt's fried shrimp and shrimp pasta). read more

If I could give this review a zero, I would. I am from out of state and never want to return to Delaware. I walked in to a place emptied, only three people on the list waiting (which I have a picture of), and the lady at the front tells me an hour wait. When asked if it is because of Covid, she said, "yes." I find that funny considering four of the booths I saw were sitting right next to each other. So, I never want to say this, but I feel like I was discriminated. Yes, reverse discrimination. The reason I say this is because others came in and were seated immediately and this person's demeanor with that party was completely different than what my party received. It is sad because this person does not know me nor knows who is in my family. Needless to say, I think this place just does not what business. We called to make reservations for 10, and they said they will not take that although it was 8:30. Not to add they said, "we will not split up either." When I said we will leave the kids home when they offered to take six, they hung up on us. When I tried to call back, the operated said, "this place is not accepting calls at this time." If you are the owner of the chain, you may need to watch who you have working for you. I will never recommend your place and this gave me a bad taste of Delaware. Please advice will be caller the better business borough. read more

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Server wasn't really friendly or talkative, waited 35 mins for our meals and 15 mins for our appetizers. Had to wave down our server twice for us to even be acknowledged, she did not even notice that our drinks were empty, we had to ask her for a refill, Red lobster in this location used to be excellent and friendly, now it's going down the gutter. We won't be dining in anymore , food was great however If your going to eat here place an order for pick up. read more

This was a last ditch effort to try Red Lobster as it has become increasingly disappointing. They didn't fail to disappoint AGAIN!!! The lobster flatbread was extremely salty and my wife didn't feel well the rest of the night. The pick two shrimp was palatable, although the coconut shrimp didn't have much coconut. The service was even worse. The server was running around although there weren't many customers that time of night. He kept passing by and not seeing if we needed anything. The restaurant was not clean, with the seats in the booth torn and the windows filthy. Poor food, poor service, and poor atmosphere. I should have gone to Delaware Park and maybe I would have won a trifecta rather than be disappointed AGAIN with Red Lobsters poor trifecta. Hadn't been there in over a year and definitely won't go back. read more

I was surprisingly impressed. Dinner was fabulous. We enjoyed the Wood-Grilled Lobster, Shrimp and Salmon. It was fresh, flavorful and delicious. Also the service was great. I did not expect much from Red Lobster but was a pleasantly surprised. read more

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Post pandemic review.... Memorial Day 2022 1.The maine lobster tail is the same size as the petite lobster tail that's on the kids menu. 2. The snow crab leg was ANOREXIC! 3. They ran out of salad on a Monday at 7pm. I was up-charged .79 cents to swap out fried shrimp for the shrimp scampi on my Ultimate Feast. ~~~~~~Please do better~~~~~ read more

Thank you kaylie for your great service!!! This was my first trip to Delaware and my first stop. food was very tasty and filling. read more

Red Lobster - Seafood Near Me - Newark, Delaware

Only came for dessert, not a fan of their lunch/dinner items. Cheesecake was delicious. Brownie sundae and cookie sundae were just ok. I think others restaurants do a better job making their own version of these desserts. read more

Red Lobster - cookie too small to share and a little hard - Seafood Near Me - Newark, Delaware

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The food is ok. Lots of fried stuff though. I don't think it's worth your money in all honesty. They're losing business it seems. read more

Soup was cold, waiter forgot our salad and brought our food out first. Usually they are good but service was poor this time around.

I ordered the seafood mushrooms. There was no cheese and it was in a sauce that was not creamy garlic sauce. It was disgusting.

We went here for a quick lunch and it did not disappoint. I always enjoy their biscuits and clam chowder. I ordered coconut shrimp as my entree and they are consistently good especially with the dipping pina colada sauce. I hope to return in the near future. read more

Red Lobster - Coconut shrimp with loaded mashed potatoes - Seafood Near Me - Newark, Delaware

I love this restaurant,because my daughter's favorite restaurant. Food was delicious. Food quantity was good. Serving people was very nice with us . Mostly kids friendly and seating places are awesome. Presentation was awesome. read more

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Service started out slow despite not looking too busy but then manager came over and everything imprinted. Enjoyed the shrimp tacos and a Maine lobster tail added as a side. Tacos came with salad and rice or vegetable. Enjoyed meal! read more

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Poor Service! * Slow with getting me a table * Ask waItress what type drinks, she stared me down instead of answering. * WaItress need re-trained & with personality. Was terrible * Manager has corporate fever Stay away, if you want good service read more

was there on 08/14/2023 we were visiting family in the hospital across the street. We were all feeling a little down but our server Candy pulled us up a bit. She was so nice and took really good care of us. She said she new how we were feeling cause her mom was in there too. She checked up on us and we got are food pretty fast. The food was nice and hot. We also got our reorders fast. If you go there look for this lady cause she will treat you right we will definitely go back even though we are from Middletown. read more

Place is awesome, we got seated right away, and we were promptly noticed by the waitress so we got some beverages right away. Came here on 4th of July on a date with my girlfriend and I must say I had an awesome time. Food came right away, we was attended too for every needs...A+++ service ..bill came to about 75$ and six cents...we ate great lol read more

I have been in here few time but tonight foods was real good ....I had Appetizer mushrooms , lobster and cheese ...that was ok but my friend love it then we had salad....usually I don't like salad in here because sometime not fresh ...but today was perfect....I had lobster ,salmon , shrimp for my dinner ..that was too big dinner for tiny girl like me ....lobster was little bit salty but salmon was good. I had a lot of fun tonight and waiter was good, he is funny guy ..I forget his name but gave us some couple joke . P/s : I love drink in here...damn so good with cocktails read more

Red Lobster - Seafood Near Me - Newark, Delaware

Normally when I visit a massive food chain I normally don't expect the best service/food quality but this location blew me out of the water. My co-workers and I were forced to visit this location due to the wait times at all the surrounding restaurants being extremely long. The only two positive things that I experienced at this location was the wait time, only 20 minutes, and the front staff truly tried to help me find something to eat due to my dietary restrictions. Once we were seated the experience went downhill from very fast. The waitress was very nice and tried to maintain a positive attitude but she couldn't help recover our experience. Even though the restaurant was not as packed our food took roughly 45 minutes to arrive at our tables. The waitress kept forgetting to bring our drink requests so we couldn't enjoy our beverages while we ate our food. Once the food arrived I didn't have any high expectations but they managed to mess up the simple pasta dish I ordered. The pasta was extremely under-cooked and chewy. Which is surprising since it took so long for the food to come out so I wonder what they were doing in the back kitchen. The one positive thing I can say about the food is that the chocolate cake was good mainly because I don't think they actually made the cake in-house. Towards the end of our dining experience we noticed a family of five sitting at the table next to us. They were fairly loud but we ignored them while we looked around trying to locate our waitress. The waitress disappeared once we got the food and didn't return voluntarily to our table until the table next to us started saying stuff to one of the gentleman I was with. One of the mothers yelled to our table "it's not nice to stare are kids". She accused one of the guys at my table with staring at her kids and telling her kids he was a bad guy. The gentleman was sitting next to me and wasn't even in her tables line of sight so we were very confused and why she was acting so crazy. The waitress was extremely flustered and asked us if we wanted to move tables. I'm not sure if that's the type of customers that they normally serve but I definitely will never visit another Red Lobster. The food was terrible, the staff was sub-par, and the customers we encountered were extremely aggressive. I'm not a fan of Olive Garden but take the extra 1 minute and drive to the Olive Garden. And the cheddar biscuits were not even that tasty! read more

My husband and I had a date night tonight, and from start to finish the service was amazing. Our servers name was William "Will" he made our experience so good. We both hadn't been to Red lobster in well over 10 years and didn't know what to expect. The food was great but the service is what made it that much better. Will was down to earth and wanted to help us in anyway he could. Hands down one of the best servers we have ever had. This man deserves to be recognized, we will be sure to come back and make sure Will is there. The hostess was so sweet and even the girl that brought the food out. We had to tell the manager about it and made sure we made Wills night like he did ours. read more

It's been a long time on the road today and this was a welcome stop. I had eaten here before in the winter and it wasn't very busy back then. Today it was also not that busy but that made the service very good they were very quick in bringing out drinks, appetizers and dinner. The food was very good. I had the crispy shrimp lettuce wraps which were new to the menu. The side Caesar salad was good but I could tell that it was a bit rushed in preparation. Drinks were refilled often and even though I didn't want them they brought out their famous cheddar bay biscuits. Overall it was what I would expect from a chain restaurant. read more

Red Lobster - The bar is empty on a Friday night. - Seafood Near Me - Newark, Delaware

Enjoying a nice quiet dinner with my husband... Nice clean cozy environment.. Food very good. read more

Red Lobster - Date nite with my husband. - Seafood Near Me - Newark, Delaware

Service was friendly and prompt - food is very solid - not great but just what I would expect. Rolls are delicious and it is affordable. Timely and consistent. read more

Manager Robert Perry was very attentive, really did an excellent job in treating my wife And I wonderfully. Had the Endless Shrimp. Nothing special no more than the amount that you can eat. Staff seems friendly. read more

Typical Red Loster. However the mashed sweet potato are disgusting. They went back so quick. Our server Rhea not sure if it was a long day or if she wasnt engaged..the service wasnt bad it just could have been better Maybe next time read more

Red Lobster - Loster, salmon shrimp combo - Seafood Near Me - Newark, Delaware

I guess you should always trust what you read in reviews..if only I had hindsight! Anyways it's true, service is horrible! The food is awesome as always but I'm sitting at the bar it's been 5 minutes before the bartender asks me my drink, then another 5 minutes until she brings it back. There has been no type of communication effort made but hey on a positive side she's a fast texter! Anyways always trust what you read on here, I've learned. See the picture, no reason why it takes so long. read more

Red Lobster - Seafood Near Me - Newark, Delaware

I was on a road trip with my wife and my in-laws when we decided to come here for dinner on our way back. There were significant traffic jams on I-95 and as we were taking the side roads, we came across this Red Lobster and decided to pull in for dinner. After all, my wife and I both love lobster and it was getting late and so we thought to ourselves - why not? To start, let me note that while Red Lobster is one of my preferred chains, my experience that evening wasn't great. The Lobster Fest was in progress and we ordered dishes from the lobster fest menu but found them disappointing.My wife had the Bar harbor lobster bake while I had the Roasted Maine lobster bake. Both dishes came with a ton of pasta which were a complete distraction. In bakes, I would want to see things like baked potatoes or corn on the cob, not very lightly seasoned pasta (Linguine, to be precise). In fact, when we had ordered these very dishes two years back at another lobster-fest event, we recall that the preparations were more to our liking and therefore that evening's dinner came as a disappointment to both of us. My brother-in-law had the lobster shrimp and salmon combo and he too remarked that he did not find it very special. All in all - the food tasted quite bland and the presentation was also very uninspiring. My second (and relatively less important) complaint was that I had let my server know that it was my wife's birthday - the 14th of April - but he did not recognize it in any manner whatsoever. We ordered two desserts for our table and one of them could have been provided on a complementary basis as we have seen at other restaurants. Alternatively, and perhaps just as easily, the servers could have come out and sung a little happy birthday song for my wife (and they did do that at two adjoining tables during the course of our meal) but that didn't happen. Again that was a disappointment. Maybe this is in sharp contrast to a Capital Grille where we had gone for our last anniversary and where we were spoiled with two glasses of free champagne, a complementary dessert, and a card at our table wishing us happy anniversary. I realize that the two restaurants operate at different tiers but still not having my wife's birthday recognized in any manner after I let my server know of it was a little disappointing. Would I not come to Red Lobster again? No - I would come. However, the chain went down by a notch in my ranking of places to go to and when I would come in, it would be with lower expectations. read more

My wife and I went to this Red Lobster, and was seated very quickly A+, THEN we was served by Crystal H...well she SUCKED!!! She was not engaged with us at all, and it took her 20+ mins to serve us even trying to get something to drink. Observe the pictures I uploaded one picture is suppose to be Spicy Shrimp Lettuce Wraps but you can see the shrimp if you see any not wrapped in lettuce but they did provided a half of head of lettuce. And the other picture is finished dishes that were sitting at our table for 30+ mins and Crystal H never bothered to take them, I guess it was self serve.. For $78.54 + $5 tip the quality of service should have been better. Who ever is the General Mgr should FIRE Crystal immediately. read more

Red Lobster - These dishes were sitting at our tables for 30mins and Crystal H never bother to take them!!! - Seafood Near Me - Newark, Delaware

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Avoid during the COVID-19 closure. My order was supposed to be ready an hour ago. I've been waiting in line about 75 minutes now just to pick it up. And they've asked me my name twice now. UPDATE: It's been another 30 minutes and I'm still waiting. The car in line behind me just got theirs so hopefully I'm next. The food should have been ready about 90 min ago at this point. FINALLY: I finally got my food a few minutes after posting the last update. They threw in a piece of chocolate cake and a piece of white chocolate cheesecake but that hardly makes it worth it. I won't be doing that again, not while everything is still take-out only. read more

My husband, my son and I decided to have lunch at Newark,DE location on Sunday 9/25/2022.We ordered our starter and then our entrée. As we were eating, there was a foul smell and we weren't sure what it was. The waiter and waitresses kept making faces and went up and down a few times only for us to find out that someone dropped poop at the booth right behind us. there was no apology whatsoever and we quickly had to leave because at that point we had lost appetite. read more