I went to this Red Lobster for the first time tonight and I was already skeptical because the reviews are lower than I would prefer. I order the shrimp pasta online and had it scheduled for an 8:40pm pick up: I arrived with my two daughters to pick up the item and noticed other people were getting their items and walking out and I didn't see my order come up. When I inquired about my order and told them it should be ready by now, the young lady working the To Go area said she Couldn't find the order any where and she said Are you sure you ordered it from here ? I showed her the order number and details and she said let me look again . She came back ten min later and said I found the order and she stated that someone had moved the ticket to an area where she couldn't see it. She said I will Bag it up And bring it out when new bread is ready. I stood there for a while longer and then she came back and said it may be longer because we don't have bread cooked. Around 928pm. I gave up and said let me go ahead and cancel the order . A manager came Out and said I can cancel it but it will be another ten min to cancel in the system and will take 10 to 14 days before the refund processes due to it being an online order. She came back with a receipt for me showing the items were refunded . I am wondering, is this a typical situation? The website makes you pay online in order to pick Up Orders so I didn't have a choice but to pay in advance but now I am Waiting 14 Days to get a refund and I still have to go elsewhere for the food . Çan a member of management walk me through how to do this differently for the next time I order ? I left confused and very hungry still . My daughters had already eaten at Martins BBQ and I was suddenly regretting that I didn't simplify my evening and eat with them Earlier . I left regretful and starving ! read more

Red Lobster - Receipt above (total was $28.00) - Seafood Near Me - Mount Juliet, Tennessee

Great meal as well as a very friendly server. The restaurant was quiet and we throughly enjoyed our meal. My late birthday meal. Best place ever for coconut shrimp and I know I have tried it at many other restaurants. read more

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Food is a hit or miss you walk in have the best meal of your life then go to a different one and it tastes like rubber and kerosene I would say check the reviews of the one you're going to buy this one is quite nice prices alright ambiance feels like a wedding dinner would recommend read more

My husband and I haven't been to a Red Lobster in a while. This is the dinner choice doe tonight. Food was pretty good. Service was great. The atmosphere was good as well. read more

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I made a take out order for dinner. Talk about a waste of money. Food was not presentable as the stuffed mushrooms were falling apart, fish was like it had been sitting under a heat lamp and they had super skimped on the sides. To top it all off they looked at me like I had just chose to stand at the bar like I was just hanging out while they had a conversation amongst the three of them. WILL NEVER GO BACK TO ANY RED LOBSTER. The place has gone way down hill and definitely not worth the money anymore. read more

We love Red Lobster, although I feel like their prices have increased significantly while decreasing the amount of food. A basket of biscuits is part of the experience, so when two biscuits came out for 3 people it was a bit silly. Two biscuits in a large basket just looked sad. Our server was a new server who seemed a bit frazzled handling the two tables he had, but I commend him for his efforts. He'll be great in no time! We ordered a bottle of Cab, but they didn't have it in stock. They only had two wines in stock that were sold by the bottle. We stuck with water. The Salmon New Orleans was absolutely delicious and I'll definitely get it again. The 4-stars is for our sever who had a great attitude with a desire to learn and for a tasty entree, but the biscuit and wine situation was no bueno. Most entrees are now between $30-$40 unless you get there for the lunch special. We'll definitely be back, but the financial hardship that Red Lobster has been going through definitely shows. read more

The place was super clean and our waitress has worked there for over 25 years. She was energetic and fabulous! The lunch size portions were huge and the biscuits just as we remembered! We are not huge chain restaurant fans, but this place is a classic! read more

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By far one of the most disappointing experiences because last time me and my family visited this location the food was fresh and tasty. Today I ordered curbside (seafood boil) and there wasn't one item in it that was good and for $50 it blows my mind. The potatoes were not done, the shrimp was mushy and tasted nothing like shrimp, the corn and crab legs were undercooked and there was barely any sauce and what's the point of adding (spicy) if it had no spice at all. I would have driven there for a refund but it was already out of the way. read more

The hostess was rude but our server Katherine was great. Very friendly and welcoming, great personality and made sure we were happy with everything. Food was amazing. read more

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Worst tasting steak and the lobster was overcooked. They had to comp my meal. I will never forget and won't ever go back!

Here for my birthday dinner and the food was delicious. The service was good although we waited some time for the waitress to return so we could pay our bill. read more

Lobster fest is back. Came with my hubby for the salmon it's his favorite. I love lobster anytime anyway. We got seated quickly and was waited on immediately. The food was hot and fresh I highly recommend for your date night. read more

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Went in today because let's be honest social media grabbed my attention. Our witness was Jessica. She was very sweet and knowledgeable about the menu. Very attentive and caring. The food was good and the drinks were great. Thanks Jessica for being an awesome waitress. read more

This is one of the best Red Lobster locations I have been to. From the food quality to the prompt, friendly service, you just can't beat this restaurant for a great dining experience. I think many folks shy away from visiting a chain, but these folks will take great care of you! Today I enjoyed a fresh salad, hot cheese biscuits, and a combo platter of shrimp scampi and clam strips. The portions were more than plenty, and the food was served up before I had even finished my salad. Everything was hot and delicious. I look forward to visiting here again and again. Keep up the great work, Red Lobster! read more

We loved the crab fest at Red Lobster Mt Juliet TN. Fireball was the best server ever and took care of us. The Cash Family read more

Had an early dinner on Tuesday an everything was delicious and the service was great. The waitress was very attentive and patient with us. read more

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Kobe was the best server. He made sure we always had drinks, our food came quickly, and he was courteous when I had to take a phone call for work. He attended to my son's requests while I was on the call. If you are ever in town, ask for Kobe. Joseu was also an awesome receptionist. Our experience was super and we will come back if we are ever traveling though town. read more

Service was absolutely wonderful, Lori was fantastic and the food is always fantastic!

Kobe was by far the best server I've ever had, EVER!! He gave lots of recommendations and was such a delight and great energy! Would definitely go back again, the food was great and so were the drinks. read more

Red Lobster - Creamy Crab Carbonara, Crab Mac & Cheese, 4 style shrimp - Seafood Near Me - Mount Juliet, Tennessee

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This is not a chain that generally moves me positively beyond the biscuits, but today the story changed! They seem to have a young staff, but they're very courteous and professional! The bowl with salmon was actually impressive, the Brussel sprouts made the difference, and the biscuits never miss. The portion was good too! Not a bad Sunday afternoon selection at all! read more

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I met my elderly grandparents for dinner last night and they sat them at a table that was one seat short. They told us we had to wait at the table for 30min-1hr. The manager stood there and said they had no tables big enough for 5 people even though there were several right behind her shoulder. We waited at that table for 45 min. I finally got up and asked the girl in charge of the table already given to us if we could get some service, having already found a way to cram everyone in. Her exact words where "no one came to talk to you? They told us not to serve you.." After this we all decided to get up and leave and go somewhere else. It is now the next day and I never got a text to let us know our table was ready. I will be informing corporate of the rude management, refusal of service and WE WILL NEVER BE RETURNING I can't wait for this location to be shut down. It's been struggling for years. If your reading this Mrs. Manager, I hope your next job is even worse read more

We tend to go to this chain a couple times a year and on a recent overnight trip, we felt this was a good option for dinner. It was ready on-time for pickup. The price was right - visited on a Tuesday and got 2 complete entrees (Mariners Fest, with 2 sides and of course their wonderful biscuits), for $50. We ate in our hotel and found the salmon topped with langostino and lobster sauce (DELICIOUS), grilled scallops (great), and breaded shrimp (great, as usual). Too much food for us - we could have reasonably ordered just 1 entree and shared that. read more

My family and I went there for Thanksgiving and it was the best experience I've had in a restaurant. The 8!family members of my family were treated extremely well from the staff members and the manager "Ashley". We were seated in an area away from everyone, so it felt very private, the ambiance was very quiet and happy. The food was AMAZING and HELLA HOT! (We had to let it sit so it could cool a bit). Our server was quick, extremely nice (considering it was Thanksgiving) and made us feel welcomed. Can't go wrong with this place Bread Baskets, Endless Shrimps and Family all the way. read more

Absolutely delicious food! Koby was the best server we've had at any restaurant in a long time. We can't wait to come back and see him again! Thank you for everything, Koby! read more

Their food is amazing! They have the best buttery garlicky biscuits ever! They have great service and it is clean. They have specials everyday of the week! They are also very welcoming. It is my favorite restaurant! Their menu is also very big. So many choices! read more

Red Lobster - Red Lobster - Seafood Near Me - Mount Juliet, Tennessee

The server was the absolute worst. No way should she have been given more than 1 table to service at a time. SLOW doesn't even begin to describe her. If your server is named Alina, get up and leave. The food was mediocre at best. Biscuits were like rocks, but hot. I've never had to make my own Caesar Salad before - she brought me a bowl of lettuce and a cup of Caesar dressing. My baked potato was luke-warm...barely enough to melt the butter. My Maple Bacon Chicken was hot but way over cooked. Each breast had maybe a half-teaspoon of the maple sauce. More might have helped with the dryness of the chicken, but I doubt it. She never checked back on me and I had to flag her down to get my check. My last time at this particular Red Lobster. Don't waste your money here, and plan on spending at least 75 minutes there if you do go. read more

Great food and service. Nice and quiet dining. Will definitely come back. Worth getting rewards for dining.

We were perfectly happy with the experience. It was everything we expected from Red lobster. Our biscuits were warm. The food came out quickly. The server was excellent. It was a good experience. read more

Not at all what the picture looked like had to send it back and went to chick fil a instead. I was expecting lobster mashed potatoes all I got was potatoes with gravy like substance on. I also went in the site to leave a review of the unpleasant experience I had still waiting to be contacted. I still can't believe that actually tried to sell me the food looking like this. Ow yeah I had the lobster pizza as a appetizer and it tasted like a block of salt. FYI read more

Red Lobster - Looks nothing like the surf and turf on menu - Seafood Near Me - Mount Juliet, Tennessee

Clams and shrimp were amazing. Great service. Great salad. Highly recommend this restaurant!

Saturday, July 24, 2031. Erica was a great server! Would ask for her every time we go there, if we are able. We were celebrating a four year olds graduation from pre-school, Erica interacted well with him. It was a pleasure to watch the exchange about their dogs. Our food was hot and presented timely. Great taste. Overall great visit! read more

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I went with my fiancé so have a nice mid week dinner. It was pretty quiet and service was great! Our server Noah was new but he did a great job and made the experience great! We will definitely come back to this location! read more

Red Lobster - Sesame-Soy Salmon Bowl. SO GOOD - Seafood Near Me - Mount Juliet, Tennessee

I've always been a fan of Red Lobster, and I still am, but like many other people who have reviewed this location it seems that the service is currently an issue. Stopped in with the family for a Birthday Celebration and our waiter seemed quite distracted. He would vacillate between coming around multiple times before we were ready to order to disappearing for extended periods of time towards the end of the meal. (Though to be fair he did bring the worlds saddest Birthday Sundae as part of the Birthday festivities, so points for that) The food was as expected (Admirals Feast.. Yum..) but by the time we finally got the bill paid up we were all feeling like prisoners who awaiting a reprieve. The Seafood lovers in all of us were ready to be back in port and on to the rest of our lives. I hope that management at this location will look into the staffing issues reported here. read more

We walked in and sat at the bar. Looked down to see that the floor had not been swept....and they'd just opened for the day! If that's what they're gonna allow their guests to see, you can only imagine what the areas that you DON'T see look like (ie the kitchen!) We got up and walked out. I do not recommend! read more

We had a birthday celebration, group seating wasn't ready at time of reservations had to wait nearly 30 minutes, hostess kept us updated & kept apologizing for the delay Manager helped with cleaning tables, right on it the whole time. Waitress (Forgot to ask her name, sure she told us but, no one could remember) She was on it quick and very professional, we felt bad we were terrible for asking for more butter more rolls, repeatedly asking for something else and she very politely and nicely fulfilled what must have made her think, what else now? We had 5 Ultimate platter,and all the snow crab legs were still frozen, we asked for the Manager on duty who made amends without hemming & hawing, gave us a discount & dessert on the house for all 7 of us! We were all happy campers! I had the Bar Harbor Platter, perfect seasoning, highly recommended! read more

"Frankly my dear, I don't give a clam!" - Rhett Lobster OK, bad puns aside - for now - here's the deal. Sometimes we simply just forget. Well, I do anyway - I'm in my 60's. We have not eaten at Red Lobster in years. I thinking probably six or seven or two - again - I'm in my 60's so it could have been last month. Wanting something a little different we decided to give the Mount Juliet location a shot. It's lunch time - maybe they have some good lunch deals - or maybe not. To be honest I have always intended to try the AYCE shrimp (all-you-can-eat for the acronym challenged). I love shrimp. I do. I now don't love Red Lobster shrimp. It was just OK. The wife decided to get the same. There are a few different types you choose from and you can switch it up. The old standby - shrimp scampi - was the clear winner according to us both. I think they used Kikkoman Teriyaki off the shelf from the nearby Kroger. While they were shopping it tasted like they picked up a couple of family packs of SeaPak shrimp from the freezer section - BOGO (do I need to spell it out?) with their KrogerPlus card. The coleslaw was kinda gray. But the baked potato my wife got - she said it was the best one she has had all day...it was lunch...that was a joke. Garlic biscuits are always good and a great way to carb load. But did you know - the more of those you eat, the fewer shrimp refills you can hold. That is why the server constantly ask, "Can I get you more biscuits?" What they are secretly thinking is, "Stop eating so much shrimp!" As I mentioned, it was lunch. They were not that busy, but service was a little lacking. I estimating we were there over an hour. If all that time was spent eating shrimp, they would have had to go back to Kroger and buy a couple more bags, but truthfully it was because of the lag time between sitting, looking over the menu, waiting to order, waiting on the order and replenishing the shrimp. One thing we did notice was they seemed to have way more staff walking around than the number of customers would generally require. The final insult was a nod by the server to my aforementioned age. They have one of those POS tablets on the table (again with the acronyms! - Point of Sale) that allows you to pay at the table. They also allow you to pay $1.99 for it to babysit your kids with more screen time and mindless gaming instead of having to interact with them during dinner - but that's another subject. Where was I? Oh - insult. So I pay using the tablet and the server comes by, "Well aren't you on the ball! I see you figured that out!" I did! I did! - I also know how to check email, facetime AND post reviews on Yelp! To be fair, she didn't know that before retiring I managed an office that houses the second largest data center for the State of Tennessee and oversaw about a half of a million dollars worth of computer workstations, a 1.4 million dollar aerial camera and the staff to operate them... read more

Great service, decent food and nice interior furnishings. Definitely will come back in the future.

Best serves hands down! We had Eva wait on us both times we stopped here. I hope I got her name right I do remember she had a son and was originally from California. She was so wonderful to our son. She was very knowledgeable of the menu and very quick witted. She was so attentive to us that she realized our drinks were low before we did! The food was served hot and fresh with the most pleasant attitude. We were treated like we were the owners or a food critic! She even made a special drink for my son. I've never in my life time seen a sever take it to this leave of professionalism and personal touch all in one! The manager is wonderful. He has the most wonderful presence of any manager I've ever met. Please do your self a favor and have lunch here. Ever one we came in contact with just was outstanding. We always stop here now when we come to this area! They truly want you to leave happy and satisfied! read more

Stopped in for a late lunch.ordered the endless sprimp dinner for $17.99 quality was something you might expect from a fast food restaurant. New facility and service was good but wont be back because food was very low quality for that price . read more

Had a wonderful meal a couple of weeks ago. Server was very helpful when we were trying to decide what to order. Great value.