Services was great and food was good. The Ambiance was wonderful and not noise plus. It was wonderful!!!

By far the worst meal and service I've had this decade. The prices are laughable for the quality and amount of food you get. I ordered a shrimp dish that was pitiful with what looked like two tablespoons of rice on the plate. You could buy an $8 bag of shrimp at Walmart and make yourself a better meal. I think the side of asparagus that I paid extra for was probably steamed, put away, then re-steamed, put away, then re-steamed, and put away. Shriveled and inedible. The worst part, though, was how filthy the restaurant was. I understand we were there on a busy weekend, but there's really no excuse for seating people at dirty tables covered in food crumbs. Our table was disgusting, and looking around, it wasn't the only one. It honestly makes you wonder what the kitchen looks like if they can't even keep the dining area clean. Oh, and not a single stall in the women's restroom had toilet paper. Not one. Our server was inattentive, and your famous cheddar biscuits? Our table of three got two and never refilled. Overpriced, tiny portions, mediocre food, terrible service, and a filthy restaurant. I genuinely have nothing positive to say about this experience. If you're up in Flagstaff, I want to have a decent meal and go to Cane's their quality of food and service is way better which is kind of pathetic. Anyone giving this place a five star rating has no business rating seafood read more

I don't know what is going on within your company but this was a disaster of an experience! There's almost so much that went wrong to even complain about it all, but some highlights include: kitchen was out of biscuits so we got one round and it took close to 20 minutes to get them :( Let me preface the rest by saying we were there almost TWO HOURS for one meal...lunch! The server was Isiah and he was nice and trying hard to make up for the shortcoming of the kitchen but he still wasn't on top of his game. Drinks took too long, food was brought out in half like one item at a time, my kids got their side and then actual meal more than 10-15 minutes apart. The only thing that was quick and really nailed it was the coconut shrimp, thank goodness we ordered them. Cajun pasta with no seasoning no flavor no heat, had to bring us a side of the actual seasoning so I could top it. Drinks were sugary and gross, it was even one of the special drinks featured on the menu. Icing on the cake? We had $75 in gift cards to use and our server took them, came out and said OH sorry they don't work....LIKE WHAT DO YOU MEAN? They in fact did work, but was he trying to keep them for himself or what? I asked for the manager, he stood across the restaurant and stared at me and didn't even bother to come over. I had to basically hunt him down....the place wasn't even busy, maybe 10-12 tables at most. VERY VERY sad experience, makes me want to never go back. The management sets the tone in these corporate stores, and if you have someone in place that is so complacent you will never be successful! read more

Been coming here for years. I don't know if they changed cooks but we paid 200 dollar last night for dinner and it was the worst. Waitress was great but my shrimp scampi wear mushy and soft my husband had to return his lobster if was falling apart not fresh and firm and my potato was so leathery I couldn't eat it. Whst a disappointment we are locals and this was one of our favorite restaurants but we won't be back for a long time or recommend it. It was my husband's birthday dinner and did t enjoy it at all. Hope they change to there old cooks even the biscuits were crumbly and falling apart. The saddest thing was we complained to our server and yes we got a new lobster tail but not once did the manager come talk to us. Worst birthday dinner and worst 200 dollar spend read more

Red Lobster in Flagstaff continues to be a consistently nice experience for my trip , this location continues the tradition of yummy food that is synonymous with the name. I ordered steak & Lobster , you can pick any 2 sides too. The food was fresh cooked and hot when brought out. The lobster and steak were tender, seasoned well, juicy and flavorful. Their service was exceptionally pleasant. Our server Lilliana was warm and attentive . The restaurant was nice, clean and cozy. A lot of parking in the font! read more

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Our server was great! Our food was good, we had snow crab legs and the bowl with salmon and Brussel sprouts. The restaurant was clean. No issues. read more

I know I have reviewed our local Red Lobster before, but I want to continue to give them kudos for such amazing service. Today, I sat in a booth at the bar (first time) and thought I would not get much attention. However, my waitperson, Sam, was attentive, friendly, and checked back just the right amount of times! I don't know who the manager is at our local restaurant, but I sure hope you let Sam know that he did an amazing job! Thank you! read more

Shrimp is really fresh and delicious. Biscuits are well made. Overall it serves quality sea food. Waitresses are friendly. Nice place to enjoy food with facilities well maintained. read more

Ordered the mariners boil with old bay & Butter. Came out pretty good. Only down side I'd say was one of our lobster tails showed up empty and the other with barely a bite. They brought us a replacement lobster with no seasoning towards the end of our meal when we were about wrapped up. read more

Red Lobster - Mariner's Boil - Seafood Near Me - Flagstaff, Arizona

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We stopped in Flagstaff on the way to Meteor Crater and saw a Red Lobster We thought let's eat there since there are no longer Red Lobster restaurants near where we live . We were very disappointed . I ordered the Shrimp linguini .. it was very salty .. our clam chowder tasted as though it came out of a can .. the Asian salmon salad was delicious . Our Server Lauren was very helpful and kind . He made us feel good that we stopped by . They also had the all you can eat Shrimp special for$29.99 .. maybe that is why the Shrimp linguine was so salty . read more

I came here for lunch and was not disappointed at all . I ordered the shrimp scampi , salad and soup . Everything was perfectly timed and delicious. The server was amazing . Have a blessed day read more

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Food and service were great. It was a Friday night. Not very busy but the staff remained attentive.

Food was meh, but service by Michael was great. I get that it's seafood, but pricing for portion size was on the higher end. Lobster flatbread was the best thing we ordered. Salmon bowl - sauce on the fish, Brussels sprouts, and orzo rice was too salty and too sweet. The salmon initially came out undercooked (raw in middle) and the recook was overcooked. Thursday lobster and shrimp scampi daily deal - shrimp was doused in butter and didn't really taste like any herby/scampi flavor, just buttery. Lobster was better, but a little overcooked. read more

We made a reservation for Christmas Day one week ahead upon arrival we were told it was 30 - 40 minute wait time. We ordered the top of the line specials The boil Shrimp and Lobster was beautiful in the pictures but when it came to the table it was a joke! It was served in a plastic bag on a plate! No crab crackers until we asked Twice for them, same with napkins. Super small amount of snow crab(2-3 tiny legs), 6 small Shrimp and rock hard halved red potatoes (4 half's) two mushy corn on the cob pieces. We were served the signature biscuits but no small plate to put them on! Cocktails were not full beer pours! Lobster Duos $49.99 one was clear meat not white so way under cooked broccoli was mushy and fully loaded Baled Potato had NO Butter on it! Total big was $165.00 and not at all worth it! read more

Red Lobster - Lobster duo! $49.99 mushy broccoli No butter on the fully loaded potato under cooked lobster. - Seafood Near Me - Flagstaff, Arizona

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The service here was mediocre, I'm guessing it was because of the fact that it was towards the end of the night. They definitely were not busy. As for my food, it was exactly what I expected from Red Lobster. My salmon was cooked perfectly. As always, the biscuits were kicken! read more

Red Lobster - Hot tea on a cold evening. - Seafood Near Me - Flagstaff, Arizona

We did Happy Hour, which was a descent deal. Double lobster tails, lobster dip, crab dip... walked out of there stuffed! Exceptional service; very personable and stayed to talk with us a bit. Warm and roomy ambiance. read more

Normally, I'm not one to leave a review. BUT. I am absolutely disappointed with the food, the service, and the overall experience with this restaurant. Food was overpriced for the portion size, and didn't taste very well. Also service wasn't too great, the server took our order and was nowhere to be found until it was time to get our check. Please do better. :) read more

It took forever for someone to come wait on us. It also took forever to get our food which wasn't even that good for the price. I went 2 years ago and everything was awesome this time not good at all. Just a terrible experience this time. When we ask the waitress why it was taking so long she said it is what it is. I'm a,server myself so I know that is a terrible response. She was lucky I am a server because the people at the other table only tipped her 2.00 me being or trying to be understanding that their in college still tip 20 percent my daughter said that was to generous for the service we received. I guess if I ever want Red Lobster again I'll go to Prescott Valley read more

In town and the boss wanted to do Red Lobster. His favorite place to eat. Long day in the sun made the cool air conditioning feel great. He ordered the Patron Margaritas and I ordered a bourbon mule. The waitress had no idea what that was so I explained it to her. Whoever made the drink got plenty of ginger beer in it. The stuffed mushrooms were good but not really very stuffed. I got the Wednesday night special. Steak and Lobster. The steak was cooked perfect but had zero seasoning on it. I am pretty sure there wasn't even salt and pepper on it. Lucky for me there was salt and pepper at the table. The lobster tail was overcooked because it was rubbery and it wasnt seasoned either. The butter helped but not a lot. Potatoes were good and the biscuits were great. The boss got the admirals feast and an order of snow crab legs. He said everything was cooked just fine. I had a crab leg and it wasn't bad. read more

Ok. The cheddar bay biscuits are still bomb but I also have to add the Chesapeake Fries, and Crispy Brussel Sprouts to the omg this is insanely good must have items. Be careful who you have lunch with though because some people will eat most of the Brussel sprouts and leave you very sad. read more

My wife and I ordered Fish & Chips with baked potato, and clam chowder: not good, fish was very salty, overcooked and rubbery, have had better Banquet frozen fish dinners, too expensive for quality of main course with small portions, also, the clam chowder didn't have any clams, the server must have skimmed the soup from the top of the pot, very watery, a few diced potato's, the baked potato was the size of a lemon! and was undercooked. The cheddar biscuits were a tad undercooked. Maybe it was just a bad night for the cooking staff? The service staff was very attentive and very apologetic of the food quality, they did offer us to order something else, but we declined. However, on a more positive perspective, I did like the pictures/prints of the New England area hung on the various walls inside the dining area. We have lived in the Flagstaff area for a little over 2 years and have wanted to dine at Red Lobster since our arrival, we tried it and more than likely not ever to try it again. read more

I got treated so badly you'd think I ordered an "all-you-can-eat" shrimp dinner, then asked for fifths. My preference is dining alone, and evidently, this makes me the world's worst person. No, I don't want to eat at the bar --- I've done that at Red Lobsters before and it attracts more attention than 3 empty seats. For the record, it wasn't a full house. Why they talk about the local university so much is beyond me. I don't watch college sports. read more

The food was mediocre and the service was absolutely terrible! The food took forever and it seemed as if we were in a ghost town. Not recommended. read more

OMG! What a horrible experience. When you order online for carry out they tell you to not come in, but text "here" upon arrival. When you do text "Here" you get a response "Thanks for letting us know you're here. Please turn on your hazard lights, and we'll be out soon." After 15 min, no food so I texted Here again. Then the response was: "Your food is ready and coming out now. Enjoy your meal! " After 25 minutes I went inside and the food was sitting on the bar getting cold. It would be impossible for the staff to not see two cars at the front door with hazards lights on. What a joke. read more

Server was prompt and very nice, but was very new and obviously not much training had been provided about the meals offered. Prices at Red lobster have gone through the roof! everyone has gone up, I get it. But don't double the prices and then no longer provide a salad with the meal. Manager at this location must be at the ghost town. Never saw one! Popcorn shrimp is better warmed up from the frozen section at the grocery store. Not recommended! Will be a long long time, if ever, before I visit a Red Lobster again. Sad, used to be one of my favorites. Maybe if they close a few more stores, senior managers will start to listen read more

Have great special with those shrimpies Service has always been on point and the food has always been really good. ^_^ read more

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Service here was terrible and the quality of food was worse. To add insult to injury, it was also expensive for less than expansive portions. Red Lobster is now officially off our list. read more

So we are from out of town expecting to have a nice relaxing meal after 14 hours on the road. Our server Emma was great, very pleasant and accommodating. The problem was waiting for the main meal to be served. We waited over a hour and that was with continuous asking about the food. There wasn't even a lot of customers there.We finally gave up and paid for what we had for drinks and appetizers and my autistic sons fish and chips, which we asked to be put in a box to go, and we left very dissatisfied. How can I honestly recommend this establishment. Stay away from this red lobster. read more

Food was good, everything tasted good and much enjoyed the margaritas! Service was good - served was very nice. Great atmosphere and lighting. read more

Had lunch there Nov 11. Food was terrible. My wife had coconut shrimp which was fried until hard. I ordered " endless" chowder and salad. Chowder had consistency of milk and had virtually no clams, potato nor flavor. Will not be visiting again. read more

found love at red lobster. my life will forever be changed. food was soooo incredible. read more

Red Lobster - red Lobster Dip - Seafood Near Me - Flagstaff, Arizona

A pleasant surprise.... Food was great, service was spot on..... Big bang for the buck....

If I could give 0 stars, I would. I called to ask what time they stopped serving. the gal said, they close at 9p but stop seating at 8:30 but the kitchen is open til 9:40? okay? my party (3 peeps total) showed up, and hardly greeted by some short girl at the bar, "i'll get the hostess". and rolls her eyes as she tells the hostess that there's 3 of us. the hostess then comes up, and abruptly says, "we're not seating anymore." no reason. I work in a restaurant and understand that when it's slow you sometimes close early, but don't be so unfriendly about it. no wonder 300+ red lobsters are closing across the nation. I wouldn't be able to keep my establishment open with lifeless girls working either. go next door to olive garden and be greeted with friendly customer service instead. read more

Very kind staff served us today. We love red lobster but this was our first time at the flag location and about an hour after eating the shrimp, my mom and I both got very sick. We are still sick, so we called to let them know (incase its contaminated shellfish) and the lady brushed it off saying we are sick from the richness of their food... lol. I'm a chef and was a little disappointed with that response. Just trying to let them know for the safety of the customers. Wishing they could've Atleast refunded us. read more

Red Lobster - What we ordered - Seafood Near Me - Flagstaff, Arizona

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The prices on the menu imply really good food. For the three of us celebrating a birthday, it was meh! I had the fish and chips. I left the fries because they were tasteless. I opened the bottom of the fish and had to look down the hole to see if there really was a fish in there. Yeah, there was, but it had little taste. All three of us were very disappointed. We decided never to go there again. We should have gone to the Olive Garden across the parking lot. In contrast to the food, the help was excellent. My name is Lou and I stand by this review. read more

manager and staff were awesome, everyone congratulated us on our anniversary. the food was great and the service was excellent

Okay I haven't had red lobster in years. And I don't remember my experiences ever being spectacular or anything special. But this experience was SPECTACULAR! They were able to accommodate my dietary restrictions and make me biscuits with no cheese. Let me tell you... they were HEAVEN!! Then I had this phenomenal salmon. I ate my plate CLEAN! It was so well seasoned and cooked to perfection. Our server was so nice and kind and accommodating he deserves everything nice in the world. Thank you for this experience! read more

Red Lobster - Soy-Ginger Salmon - Seafood Near Me - Flagstaff, Arizona

Reading all you negative nellies I was worried but this place is awesome! Very clean from the landscaping to the tables. The buffet is fresh on this Friday with everything we'll stocked read more

I thought this would be a safe bet but how do you not have tea. The service was extremely slow and the food took forever to arrive. I got fish and chips and was disappointed. The fish was a huge chunk of deep fried batter. The fries were dry like they had been reheated. I wasn't able to eat them. The whole atmosphere was dreary and dark. Next time I'm in Flagstaff I will go to Freddy's. read more

Food was mediocare, service was terrible. This is the third time that it was like this. And when we ordered a soup as a side, usually a minimal charge, they charged full price. read more