I am a regular donor who went to Canventa today for white blood cell donation. The location is…read moreclean and organized. Mariann, Leigh, and Paula took care of me during the white blood cell donation and I enjoyed my conversations with them. Thank you Mariann, Leigh, and Paula!

The staff at Canventa really take good care of you by making sure you feel welcomed, heard, and…read morealso making sure that all of your questions are answered. The environment is extremely clean, and staff are attentive and highly communicative. I really appreciate Mariann & Andrew for making my experience smooth and pain free. I went in for a screening done by Andrew and got approved fast for the bone marrow donation. Then scheduled and did my bone marrow 3 weeks later and my PA Lenny and Nurse Mariann made the whole process quick, easy, and as pain free as can be. I was well informed of all the risks and benefits and how I stand to benefit and how others will and I felt that it made me feel more comfortable to donate. Please do check them out if you have the time, energy, and the willingness to do either their bone marrow or white blood cell donation as you will get paid quickly, and be very welcomed. Thanks Andrew, Mariann, Lenny!

The PPA in Berkeley procures blood and bone marrow for research with payment "for your time". They…read moreschedule donors during the mornings on Monday-Thursday so the products can be shipped fresh to the contracting laboratories. Plan to spend quite a while at the first visit filling out your medical history, including any prescriptions you take. If you pass the written screening, small samples of blood will be taken and tested for HIV and hepatitis. Once they are screened, which takes a business day, they will call to schedule your donation. A great thing: if you had questionable historyy from your distant past such that the Red Cross will not accept your blood, it will not disqualify you from donating as long as you never contracted anything. Nawid at the front desk and Barbie who explains and takes the blood are both very personable and effective. A doctor takes the bone marrow from two points in the hip bones. PPA prefers consistent donors, and will call you to ask if you'd like to come in again at the time blood or bone marrow has been replenished in your body. Payment is made in cash immediately afterwards, and was much more than the amount listed on the agreement form which must be signed at each donation. That amount may have been for plasma donation in their TN office. Rather than donate plasma, if you want to help medical science and yourself financially as well, I highly recommend PPA!

I used to come here relatively frequently to sell my blood, my white cells and my soul…read more Staff has always been amazin. Check in after an appointment is quick. It's clean and everything is very professional. I'd continue selling my blood if they didn't start denying me because I didn't have enough white blood cells or something. Either way, I remembered making $450 or so in one session. But then again it was a 4-5 hr session as far as I remembered. It was extensive and takes a huge toll on your body. Maybe this helps.

This place is still transphobic and I feel disgusted and horrified every time I think about it.read more

Pacific Cookie Company cookies after donation? SIGN ME UP! Still coming here at least 4 times a…read moreyear, and delighted that they now have my faaaaavorite Mint Condition cookie too. Make an appointment so you don't have a long wait. Most folks here are super friendly and efficient. Donate blood and save lives!

The staff here is very patient and extremely nice…read more I don't feel comfortable adding much more detail because of the subject matter, but I do recommend going here to donate.

I love the people there. The staff are the best and very sweet. I get in there and get out fast…read more They are very attentive and take care of business.

The staff here are amazing personnel and very competent in their work. It is always a wonderful…read moreexperience to come in and be greeted by my first name. I've had no issues They are very professional and I recommend this site if you want to donate plasma.

I've been donating whole blood for many years and about 3 years ago started to donate platelets…read moreafter my father needed them. As much as it hard to sit still for up to 3 hours, my body allows me to do this so why not help in saving lives? The staff here is great, I get to binge watch new shows and unlimited snacks and juices! Parking is easy so no excuses!

Had an appointment at 2:15. The girls who checked me in were very rude then just left the counter…read moreand were no where to be found. Waited 50 mins and still didn't get called back. Had to leave because I came on my lunch break. I Just wasted an hour out of my day for nothing. What a fucking waste.

My security is A1 from day one... He's a awesome security that ensure that I'm safe and the…read morebuilding is ran right. Big shout out to Juan. He's the best when it comes to getting you where you need to go and helping.

The line is always long some of them that works in front do not care that the line is long the need…read moremore people working the older black lady is always sitting down talking smart to people with simple questions the plasma manager should make rounds to see what's going on but doesn't the security tells everybody what's going on this place smells bad they only have one good worker and her name is Kesha!!!!!!

Their mobile truck was in my work parking lot yesterday and I scheduled a morning appointment. I…read morecleared all the background tests and questions and before I knew it a friendly girl was prepping my right arm for the procedure. I can't remember her name but she had a tattoo I loved that said "this too shall pass". I joked that 'some things might pass like a kidney stone, but they will pass'. The anxiety was worse than the process itself, and I was rewarded with cheetos and juice and peanuts afterward, so I did a good deed and got something for it. She did a great job too. Didn't even bruise me and was very comforting all the way through it. Give blood. Sign up to be an organ donor. Save lives and make a difference!

Great place to give a little of yourself... blood that is. Go online to create an appointment but…read morewalk-in's are welcome too. The workers are always happy, helpful and full of information. Today's discussion ranged from football to sickle cell to traffic. Uber random, but it passed the time away. I've been to this location three times and will return for more!

Highly recommend coming to this location to donate blood. I haven't been able to donate blood for…read moreYEARS so after taking care of my iron, I was finally able! Nedah went above and beyond to explain everything was happening during the whole process. She also answered the many questions I had. It was such a great environment for folks who are uneasy about donating blood. Christmas music playing, everyone with smiles - It was a great experience that I already can't wait to go back to donate more blood when I am able. Parking is easy to access and it's a 10 minute walk from the BART station, too.

I went to the new Red Cross Blood Donation Center on College Avenue in the Rockridge neighborhood…read morein Oakland. There's some street parking in the area and it's walking distance to the BART station. This Center looks bigger than the Claremont space at least in my opinion it looks like it could take on more patients at once. I went in for Power Red (Double Red Cell) donation and the process went very smoothly, plus the stacked pantry or cookies/sweets/juice boxes after. The staff did a great job with the intake/pre donation steps, plus the actual donation. Those able should donate blood, we don't always know or expect when we might be in a situation where we or our loved ones need blood.

My dad experienced several ER visits at Summit Oakland, surgery at Alta Bates Berkeley and follow…read moreup appointments at local office. The service is good but some scheduling department is terrible. And automated system of billing office and pre-registration is annoying. He's 92 years old, with hearing problem and non English speaker. I handle all calls for appointments, answer questions without issues except the GI surgery scheduling department on 3/18/26. They never ask for my dad's concent before. Back in 7/16/25, my dad implant the temporary plastic bile duct stent, hospital stay from ER. Followed up appointment at Berkeley office on 8/26/25 for stent replacement. After visit summary: "Will call to schedule surgery appointment. (No phone number giving)" Few days later received a voice message with call back number. I called and scheduled 12/1/25, 2:15pm. (But I didn't save that number.) I started getting pre-registration automated message around 11/18/25. 11/20/25, after the oncolog visit, the doctor suggested to postpone the surgery for one month. So I search the phone number associated with 12/1/2025 surgery in MyHealthOnline app, which was not reachable. I drove to Alta Bates Berkeley ask for help. She gave me the surgery department phone number. I called but that's not for GI surgery scheduling. She told me to called the office, I explained to her that I don't have the correct number, she redirected for me. It's a voicemail box and I left the message. I also called Berkeley office (from Hospital discharge summary) as well. I got a call back and cancelled the surgery. Also she said next available is March 2026, so she put my dad in urgent request. After that, I never get a call for a new date. (Now I know why.) 12/18/25, the oncologist reviewed my dad's case. Since he is doing well, he suggested to wait till he has sign of blockage. I messaged back to Berkeley office and Dr Kurpath. After 7 months from stent implant, I returned to Berkeley office on 3/3/26 for stent removal. Same as phone conversation on 11/20/25, urgent request. Lots of details in after visit summary this time: "include phone number for scheduling department, if I don't get a call in 5 business days, I can call by the 6 business day." I was waiting but never get a call. Called on 3/16/26 at 11:20 am, wait too long after music playing. Leave a message, no one call back. Called on 3/17/26 around 10:30 am, same, leave message and no call back. 3/18/26, I get through the line but she refused to talk to me without my dad's authorization. It's my first time being asked for concent at Sutter Health facility, except pre-registration. Is the policy newly change or all my previous calls didn't follow the rules? Another scheduling issue with ultrasound at Summit Oakland during holiday season, last week of 2023 (12/26-29). The line was redirected to a voicemail box immediately (no ring tone) at all time for the whole week, never return the call. If you don't want to return the call, don't tell me to leave the message. I tried that number first week of 2024 (1/2/2024), it went through with the ringtone. Another GOOD experience to compare. My dad had an gallbladder IR external drain in March 2025. The follow up appointment on 5/1/2025. He's OK to have IR removal on 5/15/25 Summit Oakland, no time. (I'm not sure, I supposed to wait for a call.) The phone number on summary is the hospital front desk. I tried several times, but they can't redirect to the right department. I drove to the Summit Oakland for help. She bring to the radiation department. Unfortunately, the person who can schedule the appointment was not available. But she gave the direct line number to call. I can schedule the appointment time successfully on next day without any issue. This experience is OK to me. If you have a upcoming surgery, the automated pre-registration message is very annoying. It's difficult for my dad to complete it over the phone. If you don't complete, you will get the message daily. He will do it at the hospital on surgery day. Always received the bill and messages when pending for the secondary insurance. The system generated the bill to you after the first insurance.

Family member is in ICU and I called the nursing station for an update but nurse was on break and…read morewas told they'd call me back. IM OUT OF TOWN FOR WORK or I'd be there. Never got a call. Then saw they charted "Family at bedside/ POC updated and care of plan explained". I BEG YOUR PARDON. YEAH, SURE.