This place is soooooo unreliable. They sporadically close and provide no indication as to why or…read morewhen they will reopen. Pretty surprising that a company of this size could be so bad at predictably being in operation. So, definitely plan on calling ahead to make sure this business is, ya know, being a business today. Otherwise, go buy a lotto card and stop in and see how your luck is on that particular day.

Having a needle stuck in your arm is not a fun experience. A huge shoutout to Shawntel, who is…read moresuper experienced and made the process easy and anxiety-free. I've never had a phlebotomist with such expert, perfect technique.

Excellent care and service. Walking are welcome and the wait time is reasonable . I go here for…read morelab work and I find that the reports back are done usually within 1 or 2 days

The counter help is atrocious - rude, dismissive, Incompetent. The ONLY positive thing about this…read moresite is the team manager, who is gracious and helpful, hence two stars. ... without him, it's one or zero (if only I could sometimes) .... but it's a drag getting past the counter buffoons. They suck.

This place is Horrible! Worse than the DMV!! Never go here!…read more They let you sit and wait when they have no staff to take Walk Ins! Just say you're an appt only facility! People have things to do! Ratings. -100

I've been to this Quest twice in the past month. I've been pleasantly surprised by my experience…read moreboth times. I had to do a really large blood draw and was super nervous. The first time I went, my technician, Laura, was so compassionate and kind. The needle didn't hurt at all, although I started getting super dizzy during the draw and Laura calmly pulled out the needle, gave me water and had me put my head down to steady myself. She wasn't impatient or annoyed at all, and just kept a calm and professional demeanor. I also had zero bruising from the bloodwork, which rarely happens (compared with Labcorp where I end up with huge bruises on my arm every time I go there). The second time, Maryam was my phlebotomist and I told her I was super nervous and almost passed out the last time. She had about 15 tubes of blood to draw for me and moved me to a recliner chair which helped so much. No pain with the needle, and no bruising! And somehow I got through the whole thing without passing out and without having to stop midway. Both times there was a short wait, but at least I knew when I was going to be called and how many people were ahead of me because the names are on a screen in the waiting room. The facility is pretty stark, but it is a blood draw lab, I don't expect a whole lot more than the basics. The parking can be annoying. I would definitely come back to Quest over the other labs I've used - both of my experiences at this Quest were far more positive than Lab Corp or Sutter Health Lab.

A bit old school but fine, no drama. Bring in a sample fill out some paperwork, no questions…read moreasked, results have always been on time.

Good testing, but awful customer service. They make false promises about turn around times. My…read moreaccount manager was off the charts passive-aggressive. Eff these guys. Use another lab

This is a regional lab for Kaiser Hospitals. It performs specialized lab procedures that cannot be…read moredone at a local hospital. This facility provides no medical care, nor does it have ER services. Entry requires employee badge, or going thru security desk. Currently, after the security check at 1725, there is a Covid-19 Screening.

I am specifically rating the location in Oakland on Pill Hill. The woman who worked there on a…read moreThursday morning made me feel safe and comfortable. I really don't like getting my blood drawn and she made it a much easier experience. Thanks!

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Warning: It's a highly toxic culture. It's a dysfunctional organization to the core. It's not…read moreabout productive work it's about following petty rules, pedantry and absurd processes. No one questions the beauracracy; they just blindly follow like robots. Stockholm Syndrome is rampant. Management betrays everyone working under them and will throw you under the bus to preserve their pension. They will pretend to have your back but they will turn on you in a split second to save their skins. Management has the golden handcuffs. Morale is low due to budget cuts and layoffs. Turn over is very high. If you have no other choice, just use this Worm Ranch as a quick stepping stone and don't get caught up in it.

I started using Lawrence Berkeley National Laboratory (LBNL) facilities for multiple projects in my…read moreGeophysics PhD program at the University of California, Berkeley in 2015. I am currently in the process of returning my security badge to the lab. On the back of my badge there was an option to mail the badge back with postage promised for the return of the badge. When I returned my security badge to a National Nuclear Security Administration lab they mailed me an envelope to return the badge in. I did not get one from LBNL, a United States of America Department of Energy national lab stewarded by the Office of Science. I'm going to go out on a limb here and guess I am not going to get reimbursed for the $4.20 it took me to mail my security badge USPS, yes that is allowed for security badges here. I mailed my badge 27 August 2021 and as of writing this review on 10 September 2021 the badge is still in transit... snail mail is not the fastest way to communicate with the lab. Two research facilities I utilized in my research were the National Energy Research Scientific Computing Center (NERSC) and the Advanced Light Source (ALS). I also ate at the cafeteria a few times and used the shuttle to get up and down the hill to/from campus and the parking lot on Hearst by Euclid. Shuttles only ran on week days when I was using beamline 12.3.2 at the Advanced Light Source, so when I had beam time on the weekends I would park offsite and walk up and down the hill to the synchrotron. A great way to wake up on a Saturday or Sunday morning, hiking uphill to the lab. During the week I would typically ride the shuttle up and walk down the hill unless pressed for time, then I would take the shuttle both ways. Something to keep in mind if coming on a weekend is to make sure your badge works at the laboratory main security gate. If it doesn't work, then you need to have the phone number of the beamline scientist or some other lab authority/supervisor plus your badge to gain access. Myself and other researchers I knew who used facilities at the lab had various badge problems over the years to a surprising amount. It just became part of using the lab procedure, at some point something will go wrong with one's badge, just work through the problem then. No amount of double checking prevented unrelated random problems from occurring. In the end, badge problems meant access problems and having that as a back-burner stressor was a bit of a detractor from the overall experience.

Address is wrong…read more It's across the street Wrong address Should be 1228 Solano Otherwise, fine

I came here for wife today 7/28/25 and just waited in the lobby until she had labs drawn. I just…read moresat and watched as the front desk lady and maybe another worker or two interacted with the clients. The lady at front with red curly hair was rude to just about every one of the patients. Most of the patients were elderly and she had absolutely NO patience for them. Speaking with attitude and a tone that indicated they were stupid. I also noticed after more observation, she was selective with whom she was friendly to..... There was another worker with short hair (shaved up in the back) that came up to the front and they also were rude to the patient they were interacting with. Is that the culture at this place?? Its sad that there are people with no customer service etiquette working with patients. Please, work somewhere where you do not have to interact with people if you cant be nice or patient. Management: why do you employ such people? Maybe they just know how to be nice to the right people. Im just glad that this place is not our local lab Corp office.

This is why monopolies are illegal. This is why they should be enforced…read more You can make an appointment all you want. It doesn't matter. They do not care about your time. You can wait two hours for an appointment. Do they know they can't handle the number of people they schedule? I'm sure they do. Do they care? No. There is no customer service to be had here either. Sorry, you don't really have any other options. Pack a lunch, take the afternoon off, and bring your work with you. Cause you live here now.

I had 2 appointments at this location, both 1 week apart. While it's difficult getting an…read moreappointment (availability is usually 1+ week out from the date you're booking) it's well worth it! On both occasions I've arrived to my appointment and checked in 15 minutes prior as it recommends and I've been called back at my EXACT appointment time on both occasions. I've never had to wait past my appointment time. Check in is self serve on a kiosk (there's no employees / front desk to help) or you can check in on your phone via the text message they send to you. I've been in and out within 20 minutes both times (counting me arriving 15 minutes prior to my appt time) I had a great experience and will definitely return.

I am a regular donor who went to Canventa today for white blood cell donation. The location is…read moreclean and organized. Mariann, Leigh, and Paula took care of me during the white blood cell donation and I enjoyed my conversations with them. Thank you Mariann, Leigh, and Paula!

The staff at Canventa really take good care of you by making sure you feel welcomed, heard, and…read morealso making sure that all of your questions are answered. The environment is extremely clean, and staff are attentive and highly communicative. I really appreciate Mariann & Andrew for making my experience smooth and pain free. I went in for a screening done by Andrew and got approved fast for the bone marrow donation. Then scheduled and did my bone marrow 3 weeks later and my PA Lenny and Nurse Mariann made the whole process quick, easy, and as pain free as can be. I was well informed of all the risks and benefits and how I stand to benefit and how others will and I felt that it made me feel more comfortable to donate. Please do check them out if you have the time, energy, and the willingness to do either their bone marrow or white blood cell donation as you will get paid quickly, and be very welcomed. Thanks Andrew, Mariann, Lenny!