Aaron at Red Brush gave us one of the most customer-centric experiences we've ever had. His rates were reasonable, and he refuses to half-do a job - the pride he takes in his work is clear. To provide an example of his customer-focus, Aaron painted our house right before we put it on the market. The night before it was due to be shown, a different contractor came in and pressure-washed into our siding. With rainscreen, that's a no-no. Aaron came right back out again at a moment's notice, and redid the areas where the paint had been impacted. No questions, no fuss, no haggling. And it looked great. We couldn't recommend him more strongly. read more

First: the lead on the job, Aaron, was always very polite, patient, and helpful. He and his workers did an excellent job at each stage of the process. The power washing was thorough; the stain is nice and even; no stain got onto the white walls of our roof deck. If you asked me to evaluate Red Brush on the quality of their output alone, I wouldn't hesitate to give them a higher rating. But their communication is really, really bad. There were so many screw-ups in communication that I can't even remember all of them anymore. The big problem was that they would make changes or decisions without contacting us. Every time, we would have to call them to find out what was going on, usually because they missed their own deadlines. Some examples: 1) Our initial contact was great until we asked for a timeline, and then they stopped responding. I understand that contractors have flexible schedules by necessity (esp. due to weather), but they simply stopped communicating with us about it. We weren't able to get a response nailing down dates & times until the week prior. 2) Before they came to do the power washing, Red Brush told my wife that they would stop by "sometime over the weekend" to do color matching on the stain and collect a deposit. They did not specify when, so we were home all weekend waiting. They never showed up, never called, didn't answer their phones when we called. 3) We scheduled them to do a power washing on Monday 9/23, do a first stain on 9/24, and a second on 9/25. I took time off from work to be home for this. Halfway through the day on Monday, nobody had shown up, so I called them. Their office told me that they weren't actually planning to come out that day; they were going to do the power washing on 9/24 and the earliest they would be able to stain was 9/26. Had I not called, we never would have known. Wasted several vacation days. 4) After the first surprise, I repeatedly asked our contact in their main office to send me confirmations in writing via email. Every time, she promised to do this, but only actually did so 1 time out of 3-4 asks. This suggests to me that this communication weakness is a problem they know about and are not planning to fix. 5) They ended up not doing the second stain on 9/25 due to weather. It was pouring for several days, so that made perfect sense to us, but we asked them to let us known when they would be back. They agreed--and then never told us. I had no idea they'd been back at all until a couple days ago, I decided to check the deck, and the second coat was on it. ------------ If you are only looking for a quality product and do not need or care about the details, Red Brush might work for you. But if you're like me and expect a modicum of professionalism from the people you pay, it's hard to recommend them. Despite the quality work they did for us, I doubt we'll contact them next time. read more

I hired Aaron to do some work before putting our house in the market. We are very please by his service. He is thorough, knows his trade, clean/friendly and his charges are reasonable. The specific item I really want to call out is his promptness. If he says a time, you can be assured he will be there. If he says, he will get some material, he will get exactly what he needs when he gets to your home. Very very important trait when I am trying to juggle things at work, home and now home improvement. read more

Red Brush Paint was the 4th or 5th paint company we met with after the others either never showed up, or totally flaked on us. Aaron is a breath of fresh air! Professional, friendly, competent. AND the lowest of all the bids! We trusted our gut on this and we are very happy. They did a real thorough job on the prep, protected our plants, and even wrapped my car! They did a beautiful job on our house, the trim detail, and there is alot of it, perfect. Eddy was the lead painter and he is great! I am going to have them paint the interior of my Mom's house. Only the best for my Mom. Thank you so much.! read more

Red Brush is the painting company that I would want to have paint my own house. Aaron and his team painted an apartment building for me several years ago, and also recently painted my brother's house. I referred them to my brother for three reasons: 1. They have great pricing. 2. They are committed to quality work. 3. They are committed to customer satisfaction. My brother was very pleased with the finish product on his house. They completed quality interior and exterior work. My brother was very happy with their promptness, professionalism, pricing and end result. When Aaron and his team painted the apartment building for me, they not only saved me a lot of money (their bid was the lowest of several others), they also took a lot stress off of me to get the job done well and in a timely manner. Aaron was always very responsive, and I knew I could count on him to be fast and effective in getting the job done. This was critical for me, working with tenant's schedules, and move-in/move-out timelines. I even changed some paint colors after the paint had been purchased, and Aaron was always very patient and responsive in getting what I needed, and working with me to make sure that I was happy with the end result. Red Brush is the only painting company that I refer to others, and when I'm ready for my next painting project, it's good to know that Red Brush is a company that I can trust to do the job right! Thanks! read more

We used Red Brush Services a few months ago for some misc work around the house. Aaron came out and did a great job. One of the items he helped with was to install a chandelier. After he installed it, we realized it was too big. He was nice enough to come back at no additional charge and install a new one we bought. Wow. But, the real reason I am writing this review is the service I received from Aaron today. We needed someone to shave off part of our counter so we could fit in a new fridge. Christina (receptionist) knew that we had used Aaron last time so she set us up with him. We asked that Aaron be a little flexible with timing as we didn't know when the fridge would be delivered. He was extremely flexible with timing and came over when requested. He not only did a great job, but also offered to do paint touch up after the fridge installers damaged our walls. I can't say enough positive things about Aaron's service and professionalism. We will definitely use this company in the future. read more

Julie B. I was satisfied with the paint job, but now, two years later, tape is coming off beneath the gutter and blowin' in the wind. It's an area very high up and I emailed Aaron to ask him or one of his crew to remove it. Also called Aaron -- no response. Communication was/is a problem. read more

Red Brush Painting / Red Brush Services : I contracted their services for exterior painting and started working with them in April of 2013. While the estimator seemed professional enough, the remainder of the service was substandard at best. It was very difficult to contact the company and get the worker to get to the project to complete what he had started. I believe the work was completed in late May of 2013. I noticed that the fascias on both ends of the house needed scraping and was under the impression that this work was performed prior to the worker priming the house. It appears that this was not the case. Both fascias are now cracking and peeling and make the remainder of the paint project look terrible. I noticed this about six months ago and tried to contact the company. The Florida representative informed me that the Oregon office was closed and basically I was SOL. I contacted the company today as I found another "local" contact in Seattle, for help and basically got the song and dance that they do not even have people in the area anymore that could come and take a look. Will do my best to inform the rest of the internet world that this company is substandard at best and you should go to a local company, not a national company that does not stand behind their work. read more

It's exactly these good reviews that prompted me to hire Red Brush to paint my house in the summer of 2012. The problems with them continue to date. I will paraphrase from my complaint write up to the Better Business Bureau and add a few more details. ...I contacted Red Brush after specifically asking if all their employees were Red Brush employees with extensive experience. I was also influenced by their strong A rating on Angie's List. I was advised by Aaron Jordan that all of their painters were professionals with a along history of working for him. I came to learn through confidential conversations as well as the obvious results, that Red Brush sent me one of the manager's young cousins and his friend to start the job, then, they sent me completely inexperienced, day-workers because they were overbooked that summer. I hired them three months in advance and specifically asked for his best team. These novices damaged the integrity of my house in the following ways: 1) Caulking and paint issue - After months of communication with Sherwin Williams, their lab (yes, the had to send siding samples to their labs) concluded that Red Brush applied the primer and paint before the too thickly applied caulking cured causing the caulking to seep through the paint. The caulked areas are currently visible since it left a different sheen on the finished product. Sherwin Williams further concludes that in order to correctly fix the problem on the areas in question, which is basically the whole house, require sanding, priming and painting again. This is the same fix was that suggested almost a year ago from today. Red Brush supposedly did these three steps a year ago. Summary, caulking did not cure, two subsequent attempts to fix did not work and Red Brush refuses to give me my money back so that I can hire professionals. As far as I'm concerned by sending me novices, they have stolen from me and damaged my siding. Three chances to fix a problem is fair enough. 2) Windows painted shut - Red Brush painted all my windows shut. They had to use a blade and pry my windows open. This caused all of the weather striping to tear off since it was stuck. Red Brush did replace all the weather striping but this should have never occurred. Professional painters would have never painted all of my windows shut. I know mistakes happen but this was ridiculous. 3) Misc issues - The workers Red Brush sent me put paint on my door screen. They stripped the deck paint off. They killed a few plants. They applied flat paint on the trim. They left a razor blade laying around on my driveway (I have two little kids). Etc. This is long and it does not even cover all of the issues but I am sick of this subject. It's been going on since last summer. I don't have many regrets in life but trusting Aaron Jordan is definitely one of them. He lied to me throughout the entire process and is currently asking me to trust him AGAIN to fix the problem for a fourth time. Amazing. I deserve to have my money back. It was a partial payment. After what his workers have done, it will cost me more to fix because of the sanding that is now needed. Don't be fooled by his calm demeanor and put everything, everything, everything in the contract, should you choose to go with this company. I will continue to battle for my money. I don't like being lied to and stolen from. read more

Estimator never showed up for his appointment. Office never called back when we left messages inquiring about the missing estimator.

I received 4 bids for painting the exterior of our midcentury house. Aaron from Red Brush Painting submitted a bid which was the lowest of the 4. Usually, I tend to stay away from the low bid on work like painting because the contractor might rush through the job resulting in disappointing results. In this case, after a long discussion with Aaron and writing out the scope of the work to be performed, I did accept the bid from Red Brush. To make a long story short, they did a great job. They did a thorough job in preparing the cedar siding for painting. First they pressure washed and then came back a couple of weeks later and spent a week scraping, sanding and caulking the siding in preparation for priming and painting. Then they primed all exposed wood with oil based primer. Aaron explained to me that on cedar, oil based primer is recommended over latex primer even though it is harder to apply. Next they painted on peel bond on all the fascia board. He further explained that because the fascia board is exposed to all the elements, peel bond adheres to the finish coats better than just primer. This was great because our contract did not even mention this extra step. The first of the two finished coats was sprayed on and then back brushed. The second coat was just sprayed on. After the painting was completed, Aaron did an inspection and had the crew touch up a number of areas. Some of these, I never would have noticed myself. The house looks just great. One bonus was that they also painted our front door. This was not included in the contract but they did it at no additional cost to me! These guys are great........ read more

Red Brush Paint is that perfect combination of quick, professional and reasonably priced. He completed a drywall repair and paint project with an extremely high level of professionalism and was a pleasure to work with during the process. He will be my first call on my next paint project and I hope he's available to do he work. read more

Marco, the supervisor, and Manny, lead painter, were excellent. Our "new to us" house has older siding that had not been painted for some time. The crew power washed the entire house, caulked every nail head hole, crack, seam and window. They followed this with prime on the "poorer" areas and then 2 coats of color. It turned out beautiful! My husband and I have had several houses painted over the years and this was the best experience when considering quality and price. We totally recommend them for your painting needs. read more

We had a large front porch to paint. We hired Red Brush after another company sought to charge us a premium price on the project. Aaron was knowledgeable about the work that needed to be done. His crew did a fine job with it, and it has held up well over time. After several months, there was a small tricky spot where the paint failed over metal covering the wooden railing. We followed up with Red Brush and Aaron fixed it for us without additional charge. He also did some extras on applying a varnish to the front door and a step inside the house, which was not included in the original bid. We were very pleased with their work for us. read more

Red Brush has done excellent work for us over the last couple of years, including patching holes in plaster, pressure washing, and repairing our back door. Most recently, Aaron and Jennifer painted the interior trim over much of our home. They did a fantastic job working together and finished in two days. Each phase was done carefully and professionally -- evaluating the best paint, matching our old paint with superior product, taping, sanding and final painting with two coats. The painting is smooth and even and we are extremely happy with their work. read more

Aaron and his team did a fantastic job painting the exterior of my house and deck at a very reasonable price. My house has older cedar siding that was in pretty poor shape and they took a lot of time sealing cracks and preparing the surface using peel bond before painting. What a difference! My siding looks great now, and I'm sure it will for years to come. The quality of their work is exceptional. My house has never looked so good. They showed up when they said they would and really worked hard until the job was 100% complete and left no mess behind. Aaron was so friendly and easy to work with and didn't even complain when I decided that I didn't like the color I had chosen after he had applied the first coat to the entire house. He just calmly let me choose another color and went and got new paint. His main goal was to make sure I was happy with the results. His pricing was very reasonable and I am so happy that I chose Red Brush! read more