Usually I am satisfied with the quantity of food but I just ordered miso soup to go and the container was barely half way filled. Very disappointed with the price I paid for the soup. read more

Red Bento Pullman is never disappointing! I've tried the Moscow location and it just doesn't compare. The staff is friendly and the food is delicious. I definitely will be coming back. read more

The service is horrible. Do not dine in. If you want food, order takeout or else you will end up waiting forver for your food. The waitresses are annoying as hell, they will not leave you alone asking if you need anything else, and they STILL SOMEHOW forget what you ask for. read more

not enough time in the day to tell you all of the ways this place sucks, so I'll sum it up-- cockroaches, bad service, more cockroaches miso on point tho read more

There was a problem with my order but the worker I talked to was very quick to help fix the problem and then accommodated for the mistake made. I'm very impressed with the customer service and genuine desire to help fix the problem. I believe his name was Jake! read more

The place is decent. The wait staff doesn't go above and beyond their duties but they don't fall below standard. This place serves sushi, chinese, korean and terrayaki. The sushi is really Americanized. The rolls are very large and difficult to put all the way into your mouth. There are certain items that are good and certain ones to abosolutely stay away from. The Chinese food is pretty bad, it is new to the menu though. Bento boxes are good and for a resonable price. Stay away from the korean food though... Their best dish is the beef yakisoba but I'm sure the chicken and prawns are also good. Do ask for tea with your meal, it is a nice complement to the meal and free! If your in the mood for asian food come try this place but without high expectations if you come from a place with an international district. read more

I've had great experiences at the Pullman Red Bento. The service is gracious, helpful, and attentive. The restaurant is often at full capacity and beyond on Fridays and Saturdays., but I am actually impressed with the service abilities of such a small location. Yes, I have run into having to wait to be seated - but never for longer than a few minutes. I will admit that the location for waiting is a bit awkward, but the venue is new and like I said, I haven't had to wait for very long. The sushi is Americanized sushi, but is delicious and fresh. I often order from the sushi menu and sometimes order a bento box or teriyaki chicken dinner/lunch. I have also had their Gyoza. All of these items were well prepared and delicious. I have had the bulgogi and I wasn't impressed - I think it would be better as strips of beef rather than mince. But it was still flavorful and enjoyable. Overall, I love Red Bento. I was a big fan of the Moscow location and was excited by the Pullman location's opening. I go there almost weekly and have begun to know the staff. It's not a perfect joint, there are places for improvement, as there is with any place. But for the price and for an Asian-American restaurant in the middle of the Palouse, it's a great place with good food and good service. And the fact that they do to-go with reasonable and appreciable speed even on their busiest nights, is a great plus. read more

The service I had was great and they were very busy, I ordered and the food came and the rice in the bento box ans sushi was dry but still ok. I asked where the restroom was and told the waitress to make sure they did not clear my table, I was gone maybe 1 minute and came back to find everything was gone. The waitress was mortified but the Manager offered me 5 dollars off from my 30 dollar tab......I still had more than half of my food left to enjoy. The employees were great the management was horrible! Because you know if it was her meal it would have been another story. read more

Their food and service is amazing. I had the teraki chicken plate. I will be back. Always consistent every time I eat there.

So they can be a little slow when they get busy, but it's worth the wait. The Las Vegas roll is pretty much the most delicious thing I've ever eaten. I literally shed a tear of joy every time I eat it. The basil chicken is also incredible. Unfortunately I can't really say anything about the other food because I can't bring myself to order anything other than the Las Vegas roll and basil chicken whenever I go. read more

Red Bento is great for pretty much any occasion from late night take out to going out with friends. I've never been disappointed with the service or food after 10+ visits in 2015 and several more prior to that. I'm impressed with the consistent quality the staff maintains and will be back for more great food in the new year! read more

I usually go to the Moscow store, but have never had any complaints. I am excited about their new store coming to Lewiston. Whenever we have company coming in from somewhere bigger, we always take them to Red Bento, it's our hidden treasure. read more

Great service son was kinda picky they allowed me to go to mcdonalds and bring it back if I needed to he ended up eating there fried rice

Great sushi! Good portions! Service was ok too. Not overly friendly but got the job done.

Literally anytime you order something spicy, the cooks drown your food item in a soup of red hot sauce. Low quality food. I mean unless you absolutely love a soup of spicy red hot sauce. Because that's what you're paying for! read more

7/ 25 / 12 wed. I went into the Red Bento in Pullman,wa.,not knowing what to expect. The sign says,you can go to the register,did not see a register area. Felt awkward,but I just waited at the sign to be seated.I finally got seated,but there were no silverware on the table at all.It was just a nampkin with chopsticks.My first thought was,"you got to be kidding me".I mean ,how silly is that.I waited a couple of minutes,then got some glass of water and soup.And waited a long time to get my dinner.I had to drink the soup,out of the bowl,since they did not bother to have the courtysey to give me a spoon. The dinner was actually pretty good.The only drawback of course,You had to use chopsticks! Which was a slow and tedius process,to eat your dinner.Was not fun at all. Keith F. read more

I'd like to take a minute to set the record straight, there have been some nasty reviews of the Pullman Red Bento which are largely unfounded or irreverent. This is the best spot in town for Asian cuisine, particularly during lunch (their daily specials from 11-3 are simply unmatched in town). Having grown up in Seattle, I've had my fair share of teriyaki and sushi, and though Red Bento's teriyaki and sushi are not the best to ever hit my plate, by Seattle standards of Asian food this restaurant turns out mid-range quality sushi/teriyaki, and the price point they deliver it at is ROCK BOTTOM. There is nowhere I've been for Asian food in at least 10 years that has offered a teriyaki chicken lunch special at $4.99. Red bento delivers at this, and it's a full sized, quality plate, with salad (complete with delicious asian salad dressing, not ranch). They also have a california roll special for under $3 for the full roll. Unbelievable. For the good quality (better than any other Asian joint in Pullman, but not fine dining) and the outrageously low price, if you're in the area and looking for Asian food, I would look no further than Red Bento. read more

I usually love red bento- tastes good, alright options, and the prices are descent. I am a vegetarian however so my food choices are more selective. I always go for the veggi yakisoba noodles which are pretty good. However tonight I tried to get take out, and over half way through my meal I chewed something funny so I spat it out- it was beef. This may not be a big deal to some but when it says something is vegetarian friendly I assume that there is no meat in it, but maybe that is just me. What if I had an allergic to it? Very disappointed in them Wont be going back again . read more

Money! I would highly suggest you try it! Don't be afraid of the TNT or 911 roll if you can handle the heat.

Just ordered a bento box for pickup for the first time from the Pullman location. Kinda mad cause they gave me WAY less food than when I order from their Moscow location. Definitely not worth the $14.50. read more

Pullman is not a foodie town. Let's be honest. Red Bento in Pullman is: dirty, rife with slow service, inconsistent with cooking, and not living up to its promise. I used to live in Japan: fried sushi was not a thing. I can no longer count how many times I've ordered teriyaki and bit into a few pieces that tasted like lifeless rubber because it sat in marinade too long. I've had service that behaved like it was too busy to bother with me and it was a slow night. Or how about specifically asking for no spice on phad thai because a person in our party couldn't eat it, only to get a 4 star monster. Nope. Done. This place used to be 10 times better than Golden Teriyaki. Now they are on par. read more

45 min wait for togo yakisoba that's not acceptable on during non-rush hour. I came in the store standing like an idiot for 15 min before a waitress came out to tell me to go to the counter in the back of the store to sign up for sitting. That was alright considering I only wanted to order take out. Waited for an other 30 min before they brought me my yakisoba. The worst part, the yakisoba wasn't even close to average. I ended up trashing it after rushing back to work. Such a waste of money and my precious 30 min lunch break. read more

Good sushi for the area. I typically get the midnight train roll. Always a good choice if your looking for something that will never disappoint. read more

Went here with my family of 5. One had the sushi and liked it, the rest of us had chinese food (almond chicken, orange chicken and kung pao chicken). None of us liked our food. Service was good though, nice atmosphere. read more

Be careful when ordering takeout from here. I've been ordering the same bento box from here for the past 3 years and I always get the edamame replaced with 2 additional gyoza. Today when I placed the order over the phone they said that was fine. When I went to pick it up and pay for it though, they told me that they could not sub the edamame for gyoza and that if they did it would just be one. That would have been fine except that instead of saying any of this over the phone when I placed the order they just added a whole order of gyoza(without my permission/me asking for that) resulting in me paying for something I did not order and didn't not want to pay for. Again be careful when ordering over the phone from here because THEY will fuck up then over charge YOU. read more

I ordered Chicken Katsu over the phone for a pick up and the young woman who answered the phone was very polite and courteous, she answered all of my questions and didn't seemed rushed like some restaurants when you call them. The Food was delicious! It was a huge helping, and it was made very well. If I had to say anything negative about the experience it was that there was a little too much Katsu sauce, but it was hardly worth mentioning. Overall I was very pleased with my dining experience. read more

Standards for the food have gone down significantly over the years. I am spending my morning in severe pain and unpleasantness because of the food I ate yesterday. Thai fried rice. Avoid it. I've been eating here for years and never had a problem but this is unacceptable. read more

Food tastes really good. But 98% sure the chicken gave me, along with two of my roommates horrible food poisoning. It was the only thing we all ate. BE CAREFUL! read more

Huge menu, pretty good sushi. The value for your dollar nice here. I especially recommend during lunch hours. They have a very affordable lunch menu and the service is fast if you call just a few minutes ahead. You can get a good lunch for just a few more dollars than you would spend on a value meal at a fast-food chain. read more

This is probably the best Sushi in Pullman. They have a great menu and the quality has been consistent.

THIS PLACE IS NOT CLEAN AND ABSOLUTELY DISGUSTING. After the picture of the beetle in someone's food, I was a bit skeptical about this place but decided it was an isolated thing and I'd still try it out. I took a girl on a date here, and at first everything was fine. Halfway through the meal I found a very long black hair in my food, which caused both of us to lose our appetite, but we both kept nibbling on her meal. After awhile my date took a bite of rice, only to end up with an equally long scraggly white hair in her mouth. The fact that both of our meals had hair in them means they are doing something fundamentally wrong in that kitchen and it was pretty sickening for my date. When we brought it up to our waitress she took our bills and cards and was gone for about 10 minutes. When she finally came back she gave us our cards back, thanked us for coming in, and said "sorry about the hair!" Sorry isn't good enough for a health code violation and completely ruining our meals. I will never go back to Bento. Seriously, go to Tokyo Seoul instead. read more

The service is unbearably slow. Had to wait a long time just to get some water. They only have few people working there. If they are not well prepared for the business, they should not have launched it. read more

Okay food, TERRIBLE service, everyone that goes here complains about the service, you would think it would be easier to be courteous to customers but the staff at Pullman's Red Bento makes it impossible. read more

If youre not getting your sushi from safeway then you probably get it here, and for good reason! Very good selection and service, but it can get pretty full at rush hours so i suggest the "to-go" feature they offer; order it by phone, pick up and gorge yourself in the privacy of your own home. read more

The food is alright BUT if you come in at 9:35 they will do you dirty. Told us we could get takeout but that we could also be seated but he pressured us into takeout, they were out of basic items like the complimentary soup you get before the meal. So overall pick and choose and you most likely will be done dirty. read more

I went to this restaurant at noon which is peak hour. It took me more than 5 minutes to be seated. No greeting or welcome at all. Waiters and waitresses would pretend they did not see you until a middle age woman took you to your seat. It would take another 5-10 minutes to have your water and miso soup ready. Another 10 minutes later, someone would come to you and help you to order what you wanna eat. After you ordered, you will have to wait at least half an hour to see your food. During the waiting period, I found this restaurant has wifi network with a password, I tried to obtain the password from a waitress, the waitress told me the wifi network is not prepared for customers. I ordered a Japanese style bento, I found what waitress said is different from the menu. The menu shows that a bento comes with two free side entrees, however waitress told me they only provide one free side entree, which is teriyaki chicken. For the second entree, customers have to pay for it. I paid another $4 for the second entree. After half an hour waiting, I saw my bento, if I did not order the second entree, it will only contains rice, teriyaki chicken and a few soybean. The soybean has no taste at all. And the most horrible part is the teriyaki chicken is serious overcooked, it looks black and taste as hard as plastic. I told the waitress the chicken was overcooked, she said she can reorder me a new one, but I refused because I do not want wait another half an hour. My girl friend ordered a udon, the noodle was overcooked too. It tastes super soft and the noodle soup also tastes bad. During the peak hour, Customers have to go the cashier desk to pay by themselves. Sometimes, more than ten people stuck in front of the the desk and wait until the cashier shows up. There are many flies in this restaurant, which is very annoyed. All in all, I strongly recommend people avoid the Pullman Red Bento. I went the Moscow Red Bento before, I had much better experience there than the Pullman branch. read more

Never in my life have I experienced such horrible service! I went to lunch with a friend and it took us an entire hour to get our food. We also didn't get our food at the same time, my chicken katsu was entirely cold by the time it reached the table, and I never received part of my order. Our waitress never once checked up on us after we got our food, and our drinks were never refilled. Worst of all, no one apologized for the long wait or for messing up our order. I'll forgive almost anything if the staff is apologetic but they were not. The food was decent and my friend praised the sushi, but I will never eat here again. read more

Worst service I have ever received in a restaurant. The food is good but absolutely not worth it. After waiting for about 45 minutes for our food, we were informed they "lost" the order ticket and needed to retake our order. We left without a single apology. read more

I had checked out the Red Bento in Pullman through Yelp hours before going there with my wife to celebrate my birthday yesterday. I was surprised to find only relatively negative reviews. I called to make a dinner reservation anyway. I was told there was a new menu adding many Chinese dishes that began that day. We arrived at 6:15 and was seated at a booth within minutes of our arrival. It was starting to get busy as we checked out the extensive menu of sushi, Japanese, Korean and now Chinese dishes. I settled for my usual Chicken Teriyaki dinner with the Red Bento special fried rice. My wife who is more familiar with asian cuisine ordered Udon soup with tempura shrimp. We had our orders in ~15 minutes. Our server, Jessica, was the manager and she informed us that the restaurant had opened last summer and had some rough spots in getting the operation to run smoothly, they were now much better at meeting customers' expectations. Our food was delicious, hot and servings were generous. I mentioned that it was my birthday and Jessica provided a mango moichi dessert at no charge. The only suggestions I have to improve my experience is that the music at times was played loud and with a fast tempo, not conducive to conversation and a bit distracting. The music would be low or off and suddenly a song would start that was a bit jarring at times. It was also a bit cold for me although we were sitting 2/3 of the way into the seating area in a booth. Just a few degrees warmer would have been nice. But overall, it was a very pleasant experience and we are already planning our next meal there soon, maybe with our neighbors who like to go out once a month. read more

Whenever I went to this restaurant, I had stomach problems. I've never had this problem with other restaurants in Pullman. At first, I thought it could be my body/heath problem, but my friend also had stomach aches when we went to there together and today is third time that I have stomach ache. I guess they're using bad meat for cooking because I was okay when I ate a veggie dish here. The waiters or waitresses also looked unorganized. They interrupted my eating too many times to ask if food is okay or to take out empty dishes even though I didn't finish eating. When I was done with eating, I had to wait for long time to get my bill, and I got two bills from different waitresses. I'll never go to this restaurant again. read more