So they redid a shower for my father in law. These guys are crooks in so many ways. Anybody who would take advantage of a 95 year old veteran needs to be found. They closed down and disappeared into the night like a thief. The walls are falling off. Either they didn't use Backerboard or they used regular sheetrock? either way this company that Jacuzzi mfr used didn't care about who they were shamming. read more

Reborn installed two showers in my home earlier this year. While the installations look beautiful, there have been several minor issues that required service follow-up. A service appointment was scheduled for today between 10:00 a.m. and 12:00 p.m. to replace the side and lower gaskets on one of the sliding glass barn doors and to address a door that is difficult to slide. No one arrived for the appointment, and I did not receive any notification or call to cancel or reschedule. The Service Manager has also not responded to multiple calls or texts. This level of follow-up is unacceptable, particularly for a company that promotes a lifetime guarantee on parts and installation. I have made multiple attempts to reach someone to schedule this simple repair, yet the only time I have been able to reach anyone directly was during the initial sales process. I left a message for the Sales Manager, as that was the only contact number I could locate since it appears much of the original team is no longer with the company. I hope to hear back soon so I can coordinate the needed service. I will follow up with a new review once I do or do not hear back. Think twice, if you need repairs. Reply to response: I emailed their customer satisfaction that Reborn provided and still have not received a response. I plan on contacting the contractor's board and the BBB bureau. Don't fall for their false promises, their work is not the quality that you would expect for what you pay and they don't honor their warranty. Read all the negative reviews they are true. I can't even get in touch with Jacuzzi who promotes on the commercials on TV, when you call their number it defaults to Reborn. What a scam!!!!! read more

They are horrible! Not surprised they went out of business! Even when in business they took forever to respond.

I went through Costco for a shower replacement and was connected with Reborn Home Solutions. At the time, we were in escrow, so I explained that I wasn't ready to schedule an appointment yet but would reach out at the end of the week. Since then, I've received no fewer than five calls a day from Reborn, despite having explained my situation multiple times and asking them to make a note on my file. Even after blocking the number, the calls somehow still came through. I reported this to Costco and let them know I would not be moving forward with Reborn Home Solutions. The relentless, intrusive calls -- especially while I was managing meetings for my real estate transaction -- were beyond unprofessional. I do not recommend Reborn Home Solutions. No project is worth this kind of aggravation. read more

We had a walk-in shower installed. The Jacuzzi product is fine, but the installation was subpar. They had to come back multiple times in a 2 month period to fix problems such as leakage from the shower door, and one wall panel not being glued sufficiently to the dry wall. The leakage and bowed out wall is now fixed, but the caulking looks bad in several areas. The grab bar is slightly crooked on the subway tile panels. Response to concerns were not the quickest. read more

Reborn Home Solutions - Ugly caulk job. - General Contractors Near Me - Livermore, California

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Their customer service is the worst! They were quick to sign me up to remodel my bathroom but now that I need my shower door fixed and the silicone in the shower replaced it's difficult to get a call back. I started the conversation in late June 2025 and here we are in September and still waiting. i called in August asking to speak to a manager and I was put on hold for 15 minutes and was then told all managers were in a meeting. This has been the worst experience. Will look into having someone else do the job and no longer wait until someone from Reborn feels like calling me back read more

Supposed to have an appointment to remove my tub and install a walk-in shower for today at 10am. But I received a voicemail and text message at 9am saying they had to cancel due to an emergency. I guess they had no one else who could fill in, even though I made this appointment a week ago. I asked for another appointment for tomorrow but they were unable to provide me with that, and instead offered me a weekday appointment which sucks because I work weekdays. I was truly looking forward to getting our bathroom redone so I'm very disappointed. Currently looking for a new company to do my bathroom, preferably one that won't cancel on me one hour before our appointment. read more

Had my cabinets replaced in November 2024. Been meaning to write a review and just now getting around to it. The two gentlemen who did the replacement, Jaydyn and Roberto, were absolutely stellar. The precision, craftsmanship and quality of their work was outstanding. They worked so incredibly well as a team and were a joy to have in our home. I love the result - it is perfect, beautiful, and the upgrade changed the entire look and feel of the kitchen. Couldn't ask for a better result - they even dealt with my crazy dog, who occasionally escaped and entered the kitchen ti "check" their progress. Wonderful results! read more

I have tried over a week and a half and no one is answering the phone or emails for warranty work. Has this business closed

The installer Tony D. And his apprentice came out to fix a warranty issues and did a fantastic job! My shower is now done the way it was supposed to be done in the first place! A true ADA shower. The previous installer, who is no longer with the company, made some mistakes. A big thx to Justin the general manager and the company's lifetime warranty, they made good on their promise. read more

Reborn Home Solutions - Master bath - General Contractors Near Me - Livermore, California

Tony D is the man. He did an amazing job on my parents tub to shower remodel. He was very professional and clean and quiet. He cleaned inside and outside where he was working. Bath demo and remodel done in 2 days. We did get our own permit from the city so just be aware you might need to pull it but the company did say they could get it. It is cheaper to pull your own but I know not all people are comfortable with that. I would definitely let Tony D. Back in my house to do work. He did amazing work. Thank you so much. read more

Amazing job. I am very happy how my kitchen cabinets were transformed. Shout out to Randy, Octavio and Nam who were very detailed. They worked with good quality product the outcome is very much appreciated read more

Reborn Home Solutions - Kitchen I give it 5 star - General Contractors Near Me - Livermore, California

I had work done about a year ago. Tony D did a SUPER job replacing the shower surround on one bath and the tub/shower in the other. In and out in 2 days! I love them, they look great! ($35,000) Do not use these guys unless you want constant phone calls for more work. In the past seven days, I have received over 20 phone calls. They start at 8 a.m. and continue until 8 p.m. On several days, I've received 5 calls. They call Every. Single. Day. Weekends included. I have called the company to take my number off their list and the operator said they would. Half an hour later - Another Call! Bottom line: If Reborn offered to remodel my kitchen for free, I would say, "No, thank you!" read more

Don't fall for the Jacuzzi add for 1 day shower bath remodel They use reborn for the installation and mine was a basic Shower remodel it took 2 and 1/2 days read more

Signed up for a shower remodel with Reborn through Costco. Got scheduled for a meeting the very next day with the wonderful sales rep, Donna, who came to my home, took measurements & photos of my bathroom, and helped me pick out all the fixtures and accessories. There was a delay in getting scheduled for the installation date and some miscommunication with Cruz about the inspection dates, but since I was not in a rush and also working from home, everything still worked out. The workers Fernando, Victor, and Ethan were very professional, friendly, and efficient in getting the job done. Overall I'm very happy with the end result! read more

Reborn Home Solutions - General Contractors Near Me - Livermore, California

very unprofessional paid cash for remodel shower, that is NOT working properly request refund, and the customer service hang up do not do any business with jacuzzi bath remodel/ reborn cabinets/ windows/ reborn home solutions read more

Today we had a new shower installed by Tony D and we are thoroughly pleased with the finished product. He arrived at about 8:00 a.m. and worked all day by himself leaving at about 7:00 p.m. He was very professional and worked quietly and efficiently all day. He cleaned the bathroom completely after the job was finished and also cleaned up the are outside where he worked all day. We are very pleased with our new shower and very impressed by Tony D. Job well done!! Ann & Jeff read more

Reborn remodeled two bathrooms at my Aunt's house. The rep they spoke with was very professional and the installation team was fast and detailed. The whole job was done in one day. If you're in the market for a kitchen or bath remodel, consider calling Reborn. Their attention to detail is second to none and for the price, it was truly a good deal for the quality materials and installation my Aunt received. read more

Tony was amazing. He was very professional. He completed his work in a timely manner, cleaning the site when finished leaving us with two beautiful showers. The workmanship was all the best. My wife and I are completely happy with Reborn Home Solutions and happy to have met Tony. read more

12/19/24- Tony D just installed a new shower. I am very pleased with the final look. Tony actually came out 1 day earlier and was covering for someone else, which I truly appreciate. Tony was extremely professional. He made sure the carpets were covered thoroughly to prevent damage and/or stains. I really appreciate him suggesting I keep the garage door closed to prevent dust from entering as he worked, being my husband does keep precious collectibles in the garage. Tony was also nice and patient with me as I asked him questions during the process. Thx Tony. JOB WELL DONE......See the before and after pics. After 1 day and a half, this is the result. No complaints here. read more

Reborn Home Solutions - General Contractors Near Me - Livermore, California

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Highly recommend Reborn Home Solutions for a bathroom remodel. From the initial meeting with our design consultant, Nick, to the amazing installation team Tony D. and Omid who worked tirelessly and were incredibly professional, the entire experience from start to finish was fantastic. Tony D. and Omid's work turned out even more perfect than we could have ever imagined. They worked nonstop for two days and the completed shower remodel was absolutely beautiful! 5 stars! read more

Reborn Home Solutions - General Contractors Near Me - Livermore, California

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We had cabinets resurfaced. Contracted Reborn through Costco. Cabinets were decent but there were a couple of finish issues. We provided pictures but where they originally said they would fix, months later they stated it was "Not covered under contract." Had high hopes having worked with Costco in the past but now question the quality of their vendors. Customer service was less than stellar and finish issues left us questioning if we are going to have problem with getting help in the future. read more

Our installer Tony D. Arrived at 8:00 a.m. got right to work single handedly. I have never seen a more organized truck, and person. He said he would finish at 6:00pm . He finished with installation of a brand new walk-in shower and was all cleaned up by 6:00 on the nose. We LOVE our new shower! Tony D. Was amazing and we give him 5 stars! read more

Reborn did a beautiful job on my Mom's bathroom. They showed up on time, we're very professional. They went over my order prior to installing, to make sure everything was correct. The installers finished ahead of schedule, which I really appreciated. Would definitely recommend and will use them again for my next bathroom project. read more

Reborn Home Solutions - Mom's new shower by Reborn. - General Contractors Near Me - Livermore, California

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Luke, Olympia was a pleasure to talk to. While I chose not to contract with Reborn, Luke was great to work with, responsive, on time and communicative. Plus, he loves dogs, a win win in my book. read more

These people are COMPULSIVE STALKERS! They call me twice a day. I finally blocked them but they still leave voice mails. It's so bad that I had to file a complaint with the FCC. They did work in my house 3 YEARS AGO and it waa such a hassle to get them to complete it that I would say RUN! Get someone else to do your job. read more

I would like to shout Nam gor his professionalism and time management skills. He came to my home to make some repairs and he did not disappoint. I would recommend and suggest Nam for any project that you need completed. read more

Today Tony D came from Reborn to my home to redo my shower room which was done about one year ago but we felt unsatisfied. However, Tony did a great job today. My wife said the caulking he completed was much better than any one else. Also, he was very careful to put plastic and cloth to cover my home carpet and furniture before starting work. He was friendly and reliable! read more

Tony D. is a true craftsman who definitely knows his trade. My husband knows his stuff and tends to be very anal about any work on the house being done. Tony D. and Omid met and exceeded all his expectations. The job was literally started and finished in 8 hours. Beautiful work! Worth every penny. read more

Reborn Home Solutions - BEFORE - General Contractors Near Me - Livermore, California

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My kitchen reface looks amazing. Like new custom cabinets installers were very friendly and professional. They started on time and finished and only four days. read more

A representative from the company came out to give us an estimate on remodeling our shower. We felt that the price was outrageous. We asked for a written estimate. They refused and said that they don't give out written estimates. We found that to be an oddity. They said they were going to cut our P-trap and install a new one and also some new lines for our shower valve controls. I asked if they get a permit? No! They do not get permits for anything they said. I called the county. The county said that if you cut a pipe you need a plumbers permit. I was contacted by the company a week later and asked how the presentation went with the estimator. I told him that the presentation was fine, that the person was very nice. But I felt that this company was a scam because they know good and well they need to get a plumbers permit when they're working on plumbing. I also instructed the person who called me to ask that the owners call me. Nobody has called me. I would stay away from this company. I don't think that they run an honest business read more

Arrived on time, worked hard to make install of shower correct Clean and friendly Tony D was our installer read more

A rep from Reborn arrived today, despite my having canceled the appointment, after reading a number of negative yelp reviews. He sort of weaseled his way inside and told me that I hadn't canceled! I assured him that I indeed had, either by text or phone. Believe it or not, he asked to see my phone, to look for "proof" of cancellation. I refused. He then asked if he could use my bathroom. From inside my powder room, he called his boss or supervisor, giving him a lengthy tale about how I "claimed" I had canceled. The boss must've told him his later appointment had also cancelled, because he then began to complain loudly about maybe not making his monthly quota, or commission, or whatever. When he finally emerged, I looked at him and told him, rather icily, that I HAD cancelled. Period. Before he left, he began elaborately giving me advice about faux-suede wall finishing, informing me that he had done that "in the 90s." I know this sounds like a bad Woody Allen movie, but it's all true. Why Reborn sends this clown out to interface with potential clients, I have no idea. But stay away! read more

We arranged for a consultation through their program with Costco. Our designer, Calvin L, came out within a week of our initial contact, and walked us through the design process. Calvin explained very well how the bathroom remodel works, step-by-step, and my wife and I appreciated the range of design options, and the financing offer was made clear to us. We decided to go ahead and proceed with the remodel. While we waited for the install date, Veronica, our project manager, was very helpful and answered all of my questions. On the first day of the job, our installers, Justin W. And Adrian R., arrived to our home and provided a complete explanation of the demolition process, and what to expect. It is clear from day 1, to the day the job was completed, that Justin and Adrian take a lot of pride in their work, and they were very transparent in addressing my questions and concerns. They did finish the job in 2 days, from demo to install, and the attention to detail, and care for the customer these guys exhibited should make Reborn proud. My wife and I could not be more pleased with the result. We now have a world-class shower system, and the plumbing issues from the previous bathtub we had prior to working with Reborn are now resolved. I would recommend Reborn for anyone interested in a top-notch bath solution that is done right. read more

Reborn Home Solutions - The Reborn solution of the shower system - now we just need to redecorate the rest of the bathroom to match the high quality install! - General Contractors Near Me - Livermore, California

We hired Reborn Home Solutions of Livermore through Costco for two shower remodels. Tony D completed the work of demolition, installation, professional inspection and clean-up in three days. The result is beautiful. Tony D was efficient, highly skilled, polite and hardworking. He did an excellent job, was a great communicator and was careful to keep my floors clean in the process. I would highly recomend Tony D and Reborn Home Solutions. read more

I had my big tub replaced with a walk-in shower. I love it! Fernando and his co worker were great. The entire team was was very professional. There was good communication through all phases. The project was reviewed when the team arrived on time. They finished in less than 6 hours. I'm very happy with my new shower. read more

Reborn Home Solutions - Master bathroom with new shower - General Contractors Near Me - Livermore, California

I just had a shower replaced, and it was beautifully done. The salesperson, Mariah, gave a full, detailed explanation of the options and materials (samples that I could see and feel). The cost and financing were clear, and there were no changes or extra charges. The installer, Tony, worked alone from 7:30 AM - 5:00 P. The workmanship was excellent. read more

They aren't the cheapest but they are best! I didn't want to get my cabinets refaced but I had family visiting over the holidays and all new cabinets were going to take months of not having a useable kitchen. I was able to get a brand new looking kitchen in less than a week read more

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We had our Master bath shower replaced and Ahmad and his crew of Ethan, Tristan and Wally did a fantastic job. They finished in 2 days, left the house clean and were a pleasure to work with. Our shower is beautiful and we forward to enjoying it for years to come. read more

Tony D installed 2 beautiful new showers - in 2 days. Construction was clean and easy.