Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage…read more They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity. This new storage facility is the best I've seen yet. Coming from Urban Storage, also new, I love how this has the extra touch of individual unit alarms and high surveillance. The office is neat, clean and pleasant: no strange odors or dirty floors. The actual storage facilities are well-maintained and the loading dock is accessible to any location your unit is. Fast, professional and hassle-free: registration is easy, straightforward and this is a fabulous experience so far.

Nothing but excellence…read more Down to earth staff, responsive, helpful, and great facilities. Couldn't be happier with the services provided.

Headline: StorQuest Nightmare: Targeted Break-In + Fabricated Excuse to Evict - RUN AWAY!…read more We chose StorQuest to securely store our entire household belongings, trusting their security claims. On March 12, 2026, at 8:40 PM, intruders pried open the front doors (supposedly locked after 6:00 PM) and burglarized only our unit at the far end of a hallway. No security cameras exist in any interior hallways, so the crime went undetected; police report (case #26-007076) confirms the suspect left by 9:10 PM. Management (Jacob Davis) gave minimal help and zero constructive follow-up. When we followed up a week later, Jacob turned hostile and then issued an eviction notice based on a completely fabricated claim of improper conduct in the facility--with no video evidence or proof ever provided. Inadequate security, missing hallway surveillance, indifferent staff, and baseless eviction tactics make StorQuest completely unreliable. Avoid this facility at all costs--choose a provider with real security and honest management.

A month ago, I was looking for a 10x15 storage unit and visited Public Storage. Unfortunately, I…read morewas told that all 10x15 units were occupied, and to my disappointment, no alternative options or suggestions were offered. Then I went to StorQuest in Redmond and spoke with Mark. Not only did he provide detailed information about the pricing and availability of their 10x15 units, but he also mentioned promotions on their 10x14 units as a possible alternative. What really stood out to me was Mark's exceptional customer service -- when I returned a few days later to reserve the unit, he remembered my name. I also noticed him greeting other tenants by name as they walked in. Mark truly raises the bar for storage services. His charisma, professionalism, and personal touch made a lasting impression. It's rare to find someone who combines strong customer service skills with such genuine attentiveness.

Great friendly service getting my new storage unit. I got their special of 3 months 50% off which…read morewas an excellent deal for me at the time of a very stressful move.

RIGHT NOW I AM BEING HELD HOSTAGE. THEY LOCKED MY GATE CODE SO I CANT GO IN OR OUT WITHOUT THEM…read moreLETTING ME ANDDI SM SITTING AT THE GATE WAITING AND THEY CAN SEE ME ON CAMERA BUT THRY WONT LET ME OUT currently rent a 10x20 unit here and their customer service is non-existent. They really only want customers who are going to fill the unit, leave, pay the rent every month but never need access to the stuff they store. The other day I had to pull half of my things out in order to access the item I was looking for and it took a good couple of hours and one of the office dudes comes wheeling along in that goofy golf cart to scold me about having my stuff in the hallway. What am I supposed to do with it? My rent is paid and I'm there working away and I am hassled why? The top building is always dirty, the lowest building attached to the office smells like an ashtray, I am talking the whole building b/c the office dudes sit in the first drive up unit and smoke and it's pretty likely anyone storing anything in that building is going to discover the stuff they stored smells like they are smokers. The guy with a unit right across from mine told me (as he was moving out) he found a bunch of rodent droppings all over his stuff inside his unit. My advice is take your business somewhere else this place will make you feel like you matter very little and you can get treated like that anywhere. I'm moving out as soon as I find a new storage place. Here is an update: since posting my review here, Sherlock Storage sent me an eviction e-mail stating that I violated the lease agreement and they cancelled my gate access and I can only get into my unit escorted by someone from the office during their office hours. This is not right!

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

This place is clean! They even have rodent traps around the property to ensure no rodents would…read morenever get in ur storage unit. Ryan was incredibly helpful throughout the entire process! He is kind and even helped us open our storage as it got stuck! I would definitely use Kenmore Self Storage again if I need a safe place to tote my belongings.

I'd initially planned to be gone only one year when I first started storing my belongings at…read moreKenmore Self Storage. This unexpectedly turned into three years (thanks, COVID). Luckily, I didn't need to worry about a thing. The office is highly responsive and helped me coordinate my move-out from several states away, and when move-out day came, they helped me ensure that the process was seamless. If you need to store your things short term or long term, definitely give this location a call. It's immaculately maintained, including a beautiful garden, and the service is friendly and helpful. They're also the best value in town and super-secure.

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

We have had a storage unit at Cubes Self Storage for almost two years now and it has been a great…read moreexperience! Easy access, great rates, very clean, free truck use at move in, and Angel and the rest of the employees are excellent!

I had a payment issue, and the management team stepped up and helped me resolve the problem. the…read moremanagement team was a tremendous help and are a great group of people. we are very happy storing our belongings at Cube storage in Kirkland.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

Nobody is ever in the office they have people waiting outside for hours extremely unprofessional…read moreabsolutely terrible it's like this every time I'm here it's like there lunch is 24/7