in 2022 they increase my monthly payment double with out previous advise. Before the 2022 I was use…read morethis storage for severals times since 2017 but I thing they change owner or something. They change a lot because don't care about the costumers anymore.

NO LONGER FAMILY OWNED. My nonprofit agency has been with RS for 25+ years. Went from our monthly…read moreof $160 Aug 2022 to $190 Sept 2022 (when they new corporation took over) to $285 April 2023. (That's $125 in 6 months). As a nonprofit it has become a financial burden. I do appreciate the quick sliding door repair when it broke and came of the rail. I also do like the extended gate hours.

Last week I got a note letting us know that there was going to be a rate increase…read more Today Suturday 12, I spoke to Luis who helped us to lower the rate and he took the time to speak to the department that approves the adjustments to the monthly bill. Luis is pleasant and extremely professional and he is in the office where the storage facility is located in Monterrey park. That particular location is clean and well lighted, there are carts at the entrance to help the customer to move the items from the car to the their units; there is also a temperature controlled system.

GOSTOREIT BREAKS THE LAW. THERE IS NO CUSTOMER SERVICE. THEY THINK YOU ARE DUMB AND HAVE NO…read moreRIGHTS. STAY FAR AWAY FROM THESE CON ARTISTS! THEY BROKE THE LAW: I rented a storage unit in January 2025. In June, they sent a letter with a 102% rent increase, effective in 30 days. Per California Civil Code 827(b)(3) , they were supposed to give a 90-day notice because the rate increase was over 10%.  They were reported to the Better Business Bureau and received certified mail with response required. They did not reply in either instance. DO NOT SIGN WITH THESE CON ARTISTS: The contract states you cannot file a class action lawsuit against them, and that you may be responsible for THEIR attorney fees even if you win. When you sign with them, you are giving up your rights to a proper legal defense. They don't want you challenging them, and they think you are a cash-giving sucker. That is extremely unacceptable. THEIR BUILDING IS DIRTY: On my move-out day, there were lots of screws and debris on the parking lot floor, and inside the complex. They probably want you to have flat tires. There were no employees in the main office. I don't trust any business where they lock their doors and don't even try to answer your questions. STAY AWAY FROM GOSTOREIT AND THEIR ILLEGAL BUSINESS PRACTICES!

Best place to have store items. Its safe and CLEAN! I have had my items at a few other storages…read moreand I came back here because I don't deal w pests or spiders.

I was greeted and assisted by Brandon. He was very professional and helpful. He answered all my…read morequestions and went above and beyond to help me. He was awesome! The place is very clean and the prices are very competitive. They have different size options and they have a great system in place. I would definitely recommend this place.

Great facility. Mike took care of all my needs and was very friendly and patient with me.read more

Great price, easy process online and front desk was a great help. He went above and beyond even the…read moreday I went to take my items to the storage.

I cannot say enough good things about Mindy, the property manager at Power Storage. She is the…read moredefinition of a true professional. What stands out most about Mindy is how much she genuinely cares--not just about helping new customers get settled, but maintaining incredible loyalty and support for long-standing ones. She recently went above and beyond to help me out of a real bind, handling the situation with total efficiency, empathy, and grace. It's rare to find customer service at this level anymore. If you need storage, you're in the absolute best hands with Mindy. Highly recommend!

Mindy has been very helpful with getting my unit and parking space. The facility is clean and…read moresecure.

WARNING: AVOID AT ALL COSTS! Choose another storage facility…read more Please learn from my mistake and do not be sucked in by promises of cheap storage for the first 3 months. They will bait and switch you and they have horrible customer service. No one was there when I arrived at 1:30pm. I called the phone number, no one answers. I am standing there with 3 movers who are ready to unload, but we can't get past the gate. Eventually someone picks up the phone and rudely says they left to assist other customers (this was a lie, the employee with the poorly drawn on eyebrows was in the back of the office in an employee only area). I say no problem and step inside to fill out paperwork. Right off the bat, this woman had an attitude. She claims I don't have a reservation. I say yes I do, and show her the email. I ask if I can have the driver pull the truck in while we fill out paper work. She smugly says no. Bait and switch #1: she tells me I will have to pay a higher rate for insurance than I was told when I made the reservation. Bait and switch #2: she also tells me I will need to pay 3 months up front (this is fine but it would've been nice if I was informed when I made the reservation and discussed with them over the phone). At this point, I am uncomfortable, annoyed, and getting the impression that she has no interest in helping me. She say that I have an attitude and that I can find storage elsewhere. I understand they have the right to refuse service, but I don't have time to find a new storage facility (moving is stressful enough), so I try to apologize. Asked her what I can do to make this right. She still says no. I tell her to have a wonderful day and inform the moving crew. The movers plead with her because they want to get the job done. No luck, she tells them the same thing: we are not welcome here. We had to call around to other storage facilities and got very lucky to find a cheaper unit at a higher quality facility that doesn't require 3 months payment up front. It all worked out and I'm so glad I didn't give them any of my money. These are terrible people and they don't deserve to be in business.

Here's my update: Today the representative for Jasuco LLC (the owner of Compton Self Storage) and I…read morereached a settlement agreement before the start of court foregoing my case having to be heard by the judge. I didn't get everything I asked for in my original claim, but I got some compensation to offset the many permanent damages to our belongings. The art of negotiating is to create a win-win situation. Not feeling like I won because we lost so much due to the infestations. However, sometimes, considering all things, we chose to take the deal on the table even if it might not be the preferred one. #FeelingOkay #NotCompletelyRestored #SomethingIsBetterThanNothing #CouldntGuaranteeTheJudgeWouldSeeThingsMyWay #TheContractReleasedTheirLiability

I love this storage unit. I love working with Christine she is amazing and caring A clean and safe…read moreplace to store your belongings We been here for years now And love it Thank you

Absolutely love this place and Monique is a doll. The place is always clean easy access and the…read morestaff are amazing thank you Mountain avenues self storage.

This storage facility is super clean. Great prices.. and the customer service is great…read more I had a couple of requests and John worked with me to make those things happen. I appreciate it. Not to mention he loves dogs as much as I do..

I recently rented a unit with Able Storage and I can say this place is wonderful. Melissa is…read moreawesome, friendly, and made the process smooth, and got everything set up for me and ready to move in quickly. The rest of the staff is really helpful, the building is clean, and most importantly I feel safe there, and I feel that my belongings are safely stored. I definitely recommend Able Storage.