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ZworkSpace

5.0 (9 reviews)
Closed • 9:00 am - 6:00 pm

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Office space rental

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7 years ago

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TailoredSpace - Brea - Main Entry & Kitchen/Lounge

TailoredSpace - Brea

(23 reviews)

Amazing space! Very helpful front desk as well Johanna is always very kind and helpful! I would…read morerecommend any growing company to consider using tailored space for their office.

Office Was Okay at First, Then a Bad 180 Degree Turn. I Do Not Recommend TailoredSpace for Your…read moreBusiness. As a service based business, we have clients who occasionally stop by to drop off documents when we are not physically present. This was never an issue in the past. Somehow, that changed, and the change seemed to happen on the fly. One of our long time clients came by to drop off documents. According to our client, the documents were refused. While he was on the phone with us trying to explain what was happening, he was asked to leave. TailoredSpace never called us, never notified us, and never gave us the chance to assist our client. When I called to ask what happened, I was told that we were supposed to call ahead before a client came in, and that the front desk had no duty to notify us. I was also told the front desk is not my receptionist, which was her answer when i asked if they could call to let me know about the client showing up to drop off documents. I felt this was really bad service & presented our business in a bad light, her response was "I'm sorry you feel that way," which felt like basic corporate *Eff off to me, dismissing the issue rather than address the actual problem or offer an actual apology. That left me dumbfounded. New unwritten procedures are now being enforced subjectively by the new receptionist, and active tenants are expected to just figure it out after there is already a bad client experience. When is it okay to provide horrendous B2B service to a business that is actively leasing office space? For any business that depends on client trust, document drop-offs, mail service, or a professional first impression, I would be very cautious before signing here. Based on this experience, I do not recommend TailoredSpace for your business.

ZworkSpace - sharedofficespaces - Updated June 2026

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