The way a man treats other people can tell a lot about his character. Having been a small business…read moreowner right here in this office building myself, I understand that running a business can be stressful and tough at times. I sometimes had to sleep in the office because I had nowhere else to stay, but I was more than happy to do so, though that might have violated the office building policy, so I moved into an apartment. My stay at the office building enabled me to meet other tenants and I found most of them to be pleasant, everyday ordinary people just going about their business. There was only one person who was loud, obnoxious, and rude: Tony! I had never met anyone like him before, and at first I was empathetic, as I know it's not easy to run a business because of the pressure, especially when dealing with shortcomings. Then I realized he might be an impossible case, and I had to accept the fact that he might not be able to change. You don't go around yelling and shouting at people, especially grown men and women in the office building! His anger is out of control, and he needs mental health support as soon as possible. Recently, I heard that his company is being asked to relocate and will leave the premises, and I'm not surprised at all because any normal person wouldn't tolerate his behavior. He must be a terrible boss to work for every day.. I'm glad the new tentants won't have to deal with him anymore, and I wish them all the best!

BE WARNED: Extremely unprofessional and unresponsive property management company…read more Our experience with Candet Properties has been incredibly frustrating. If you have an issue, they will tell you they will look into it or call you back, but in our experience, the follow-through simply does not happen. Ever since we moved into our condo, it has been extremely difficult to reach our assigned property manager, Alice Wu. I have emailed her multiple times and received no response. I have also called the office repeatedly and left messages with Pi Ti, the receptionist/accountant, who told me she would make sure Alice received my message and called me back. I have NEVER received a callback from Alice. For example, I emailed Alice on July 8 regarding maintenance of a common-area walkway. It is now August 23, and I still have not received any response. This happened again recently when we had an urgent issue with our AC leaking water onto our exterior wall. Because the issue potentially involved the exterior of the building, I emailed Alice and asked if someone could come take a look. I received no response. I then called the office and left another message. Again, I was told that my message would be passed along to Alice and that she would call me back. She never did. Because this was an ongoing water issue, I called Candet again the following day. I received the same response: that Alice would be notified and would call me back. Guess what? It still didn't happen. When my husband called the office a third time, someone finally answered and told him that they had already assigned a vendor and that we could contact the vendor ourselves. This was extremely frustrating. If a vendor had already been assigned, why were we never told? We received no email, no phone call, and no information about who the vendor was. We only found out because we called again ourselves. We are not asking for special treatment. We are asking for the bare minimum: basic communication and follow-through from the company responsible for managing our HOA. This is the same company collecting thousands of dollars in HOA fees every month, yet residents are routinely left without responses or follow-up on legitimate concerns. After two years of living in our condo, I have never been able to reliably reach our assigned property manager. Repeatedly being told that someone will call back, only to never hear from them, is NOT acceptable. Based on our experience, I would strongly recommend doing your research before choosing Candet Properties. Communication, responsiveness, and follow-through have been major problems for us.

I was nervous about renting an IC Property unit because of all the negative reviews (not just on…read moreyelp) but they manage so many properties in Alhambra, it's hard to avoid them. But it was 2020 and I was more concerned about Covid than the reputation of a property management company. So I skimmed the reviews and though "meh, these sound like personal problems" and rented with them anyway. Little did I know I would be adding to their heap of negative reviews. Things can feel fine at first, but if a real issue ever comes up, don't expect support. If it's a leaky pipe, sure, they'll usually fix it fast. But when it's serious, it's a different story. They seem to ignore it until you give up or leave. And by "they" I mean the owner of IC Property Management & Investment, Ivan Campana. Several incidents involving violent tenant behavior have been documented with police reports and video. Ivan has been notified multiple times about each event (including by US mail). He'll say he'll handle it, but nothing changes. Nothing meaningful gets done, so you're left hoping the problem tenant leaves on their own. Otherwise, your only real option is to move out and find a management company with more integrity. It seems like Ivan avoids serious issues in hopes that the concerned tenant will just stop complaining or the problem will go away on its own. But it doesn't work like that. It may keep his inbox quiet, but it doesn't make anyone feel safer. Even his own employees say, "you can tell Ivan, but he won't do anything," and he's the owner. Those are HIS initials in IC Property Management & Investment. Meanwhile, rent keeps going up while you deal with erratic, drug-using neighbors, often in common areas. At times it feels more like a halfway house. This isn't the experience I expected moving to Alhambra. On top of that, here are a few other issues I've run into: - Poor ventilation in bathrooms - Old AC units (expect a high electric bill in the summer) - Extremely thin walls (I can hear my neighbors sneeze) - Rent goes up every single year - Water gets shut off randomly (often with just a text once it's already off) - No additional maintenance for long term tenants (peeling paint, falling hinges/knobs) - Bug issues

TENANTS BEWARE I've…read morebeen renting for over 22 years, and this has been one of the most difficult property management experiences I've encountered. In my experience, maintenance requests have often gone unanswered or taken a very long time to be addressed. When repairs are completed, the quality has frequently not met expectations. Communication has also been challenging. Responses have felt dismissive, particularly when responsibility for certain maintenance issues appeared to be placed on tenants. Efforts to follow up or escalate concerns have not led to clear or effective resolutions, which has been frustrating. In my experience, reaching someone by phone has also been difficult, and issues often feel unresolved after multiple attempts to communicate. I would encourage prospective tenants to carefully review all available feedback and consider their own due diligence before renting from properties managed by this company. In my opinion, this has been an unsatisfactory experience, and I would not choose to rent under this management again.

I've been in the mortgage business for over 30 yrs. Never have I ever experience such ease with a…read moremortgage application. Minimal documentation, great service and rates. Matthew helped me thoroughly with Eric behind the scene overseeing and making sure my transaction went through. You guys Rock!!! Thanks for helping with the mortgage. Will definitely refer anyone and everyone your way.

As first time home buyers, we couldn't have asked for better support with navigating getting a home…read moremortgage loan and securing a favorable rate. Very quick and responsive over email and phone, which was great in a competitive market and they were very helpful in our preapproval process, even when we weren't guaranteed to go with Uni First Investment and were still shopping around for quotes. If you need to close escrow fast, you can count on these guys to help get you there from a loan perspective. Shout out to our amazing loan officer Emerson for staying on top of everything to help us close our first house in around 3 weeks time, from securing a lower mortgage rate to dealing with the endless back and forth with lenders as we raced to the finish line on paperwork! Loan was successfully funded and we were able to close ahead of when we anticipated at the end of the day. I appreciate that they are truly here to help and did not feel haggled on at all. Please reach out to them for your mortgage needs!

Beatrice is very unethical person and I wonder how she can be an escrow officer. Overheard she…read morecalled me all kind of name in the book. She charged $40 notary fees cash when she did not perform any...

Beware ! Do Not use this Escrow. Very unprofessional !…read moreThey took my fee. Doesn't even listen to your concern at all. No question can be asked. They are too busy to answer it. On date of signing, I see no sign of the person who handling my case. No explanation whatsoever. No witnesses. Just come and sign the paper and that is it ! At some point, I really ask myself what kind of thing I am dealing with! They handle your case in the very last minute. Try to request everything from you and expect you to submit within 24 hours before Escrow closes. How professional !!!! Horrible, horrible, horrible !!! Important thing needs to say it thrice. Seriously !

Mike and the Chou team was great to work with. They are friendly, thorough and very diligent with…read moretheir work. We love how organized they are with the entire process. My client couldn't be happier with a speedy and Smooth Process with them. Thank you Chou team for giving my client this opportunity to be a first time home buyer.

I had an exceptional experience and professional service in working with Mike Chou to sell my home…read morein Alhambra and here is why you should work with him, too! So, I actually found Mike through ChatGPT when I searched for top agents in the area, Mike came up first. After reading his reviews, I reached out, and from that very first call, he was exactly who he said he was: professional, kind, knowledgeable, and easy to talk to. I had interviewed a few other agents, but knew Mike was the right person to work with based on his track record and his kind demeanor. Selling my first home was bittersweet, but Mike made the process feel steady and manageable. His communication is honestly next level, always responsive, proactive, and patient, especially when walking me through paperwork and answering my (many) questions. Even coming from a commercial real estate background, I can say residential is a different world, and Mike handled it all with ease. Mike is a great agent, someone you trust, and someone you want in your circle. He is 100% authentic and sincere. I highly recommend him, you will not regret working with Mike.

I inquired about a unit being shown by this company through Zillow, which completely failed to…read moremention that the property is undergoing a full remodel. (Which in itself is not a huge deal since this is common in LA) The assigned agent couldn't show up for the tour so Instead, they sent someone who knew absolutely nothing about the property. When I sent photos of the unit to ask for clarification, the agent's text response was incredibly dismissive, unprofessional, and snappy. I then had to explain WHY I was confused and instead of apologizing for her rude response she simply said "good luck in your search" This company needs to update their listings with accurate details and train their agents on basic customer service and decorum. Good luck with your business

these managers are the worse I had. they do not care about the problems in the property. I had…read moreleaks of water, I had problems with the plumbling and they never care. In top of that they give extra charges for no reason

I own a Condo in Monrovia that Ideal Property manages. For 10 years it was previously managed by…read moreanother company. Since Ideal Property took over our HOA's have been lowered and the whole condominium was painted, stuccoed and basically given a great face lift. Ideal Property worked with our HOA board to help make these fine improvements. I believe this has helped improve our property value. I also had a difficult situation with my tenants. They kept breaking the CC&R Rules. The Ideal Property Manager was very patient and helped me resolve this matter with my tenants and the HOA board.

Zero stars if I could. Took this company to small claims court over their shady billing and won…read more LBPM / Ideal Property Management consistently overcharged for basic maintenance (like $250 for a smoke alarm battery) by funneling jobs to a contracting company owned by the same people running LBPM--a conflict of interest they failed to disclose. The day-to-day management was just as bad. Robert Ha was unprofessional and disrespectful throughout our time with them. Even three years after cutting ties, their passive-aggressive behavior continues: they tried to force me to drive to their office for a utility refund check by emailing a scan with the amount whited out. Turns out the check was for $1.37. They are petty, dishonest, and completely unprofessional. Avoid them at all costs.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Denise has been our realtor for our investment property for a few years now. We love working with…read moreDenise. She is responsive and supportive. She does everything well to get the property leased out. We highly recommend Denise to other people!

Excellent service from Alba Moy. Not only is Alba great at solving problems, she is humble,…read moreorganized, multilingual and very personable. I always have confidence in Alba's ability to get things done so her office is my first choice for escrow service. I've used many others and can distinguish between their services. I appreciate that the office is local to my clients and that she can speak various languages. She has over 30 years of experience in escrow services so she knows her work. I also appreciate working with an independent escrow. Some escrows are not independent, they are owned by the broker. This means they side with the listing agent. But not Moy Escrow, they are truly independent and work for the benefit of both sellers and buyers. And I don't have to worry about non-independent escrow language snuck into the opening escrow documents that benefit only the seller.

One of the best escrow companies I've worked with. I'm a realtor and I always recommend Moy escrow…read moreto my clients. Very professional and they always respond within a few hours. If you have any questions just give them a call. They answered all my clients questions and handled their buying process with great care. They really care about my clients investments. The price is also great. Good deal. If you're looking for a trustworthy and high quality service, this is the place for you. Alba is great. Her assistant Victor is also very helpful. Handled everything with care. Super professional. You will not regret it.