Monica was by far the best real estate agent we have ever worked with. The reason for the high…read morepraise is because not only did she help with the sale of the home but she simultaneously helped with the process of buying a new home as well. My father was looking to sell his home and look for something a bit smaller and Monica helped us get our home ready to put on the market with easy to follow advice. Within 6 weeks we decluttered our home and spent minimal money on minor maintenance and touch ups. I guess you really need experience to notice all the things that she did because we wouldn't have even thought of half the items on her list. She also helped us stage our home in a way where we maximized the space presented and optimized the layout in such a way that our family home looked like a model home you would see in magazines. The most impressive aspect was that she helped time the sale of our family home and the purchase of my dad's new home so that his transition was seamless. We were able to avoid temporarily storing our furniture and belongings in a storage unit and transitioned everything in one smooth move. Selling and buying homes can be really stressful especially when you're dealing with work and children and everything else in-between so the fact that Monica was able to keep everything smooth and seamless was greatly appreciated.

Monica was beyond helpful and patient in helping us find our home in today's crazy housing market…read more With a lot of pressure to find a house to close before our apartment lease ended in a little over a month, she understood our needs and scoured the houses on the market to find us the perfect matches. We got past hiccups in our mortgage pre-approval thanks to her guidance and resources, we were able to obtain a pre-approval for the amount we needed to extend solid offers. Her extensive analysis on the past activities and seller's conditions allowed us to properly strategize on a competitive offer. We got our offer accepted on our second try and we were moved into the house with two weeks to spare. She was very communicative and insightful, and always available to answer any of our questions at all times. I would highly recommend Monica for a smooth transaction in this highly competitive market for buyers. She's professional and genuinely a kind person that cares for his clients' needs. We are forever grateful for all your help during such a stressful time. Thank you for your exceptional service.

Great escrow team. Been coming here for 7 years or so now, everyone was a pleasure to work with…read more Sherri Wu, Lynn Lam, Lien Tran, Vanessa Chau and the front staff are always welcoming and helpful. Keep it up team!

My Mom and her partners have had Central Escrow Group (CEG) in Diamond Bar handle a few sale…read moretransactions within the last few years. All were very smooth and successful. Our escrow manager was Evonne Lao. She is very professional and gets things done quick. She responds to our inquiries timely. She is such a wonderful lady to work with. I really enjoyed interacting with Evonne. Looking forward to working with Evonne on future escrow transactions. Thank you so much Evonne! Give CEG a try should you need escrow services. They have very good team members and they provide exceptional world class service. Happy Escrowing!

Working with Laurene Alvarez was one of the most unprofessional experiences my family and I have…read moreever had with an agent. She consistently no-showed for appointments, wasting our time without so much as a phone call. When we finally confronted her about it, instead of taking accountability, she lied and even claimed to be "permanently disabled" -- all while actively trying to convince us to hand her our listing. What made matters worse was her desperation. She tried to push us into listing our 1,800 sq. ft. Glendora home for just $275,000, insisting that it would "generate the most interest." This was insulting and dishonest -- our home is valued at well over $1 million. It became obvious she was not only unreliable, but also willing to say anything to get a listing. Between the no-shows, the misleading claims, and the complete lack of professionalism, I would strongly warn anyone considering Laurene Alvarez to look elsewhere. Real estate is stressful enough without having to deal with dishonesty and incompetence from the very person who's supposed to represent your best interests.

Great service. I strongly recommend them. I had a unique and complicated scenario and they knew…read moreexactly what to do.

An employ there is worse one. Her name is Amy Wang. I…read morecouldn't believe she is senior certified officer here. She doesn't care much about your case. She delayed and laughed about when I push her to get it close sooner. I am the one selling the business and choose this escrow. But I ended up paid the lost 655.37$ and cancel the escrow due to her weakness in this job. When asked about the law of escrow, she cannot event answer if I am the seller can cancel the escrow or not. Very sad to have this kind of person work here with very unprofessional skill. They just try to take your money. Don't even believe they will case about your case or your situation. Highly not recommend.

Jennifer Loo helped me with escrow. She was really professional, great about keeping communication…read moreopen and explained everything we needed to get done well. I'd definitely recommend her business for anyone looking.

I really appreciated all the hard work that Tina did to help sell my house. She was very diligent…read moreand very proactive and she really knows her stuff. She helped me navigate the documents that I had to review and sign. She was a pleasure to work with.

Working with Tina and her team was a pleasant experience from start to finish. I neededl a quick…read moreand efficient sale, and she delivered beyond expectations, securing a great offer on my home in record time. ​She is incredibly efficient and quick; her market knowledge and strategy were clearly top-tier. Beyond her professional competence, she was also genuinely friendly and an excellent communicator. Every question I had was answered promptly, making the entire process stress-free and smooth. ​If you are looking for a real estate agent who is professional, highly effective, and a pleasure to deal with, I highly recommend Tina. She truly did a wonderful job selling my home.

I am a real estate agent who worked with Summit Escrow for the first time for a property in…read moreArcadia. Great service, knowledgeable, and responsive. I would work with them again. Grace was very helpful for my clients and very professional throughout escrow. Thank you Summit Escrow!

Excellent service from Grace Chih. Open and Close escrow with no issues. Will definitely use…read moreagain in the future! Highly recommended!

Annie was professional, responsive, and made the entire process smooth and stress-free. She…read moreanswered all of my questions, kept me updated every step of the way, and genuinely cared about helping me. I appreciated her knowledge and attention to detail. I would definitely recommend Annie to anyone looking for a reliable real estate agent!

When I decided to sell my house in Monrovia, Ca., I hired…read moreAnnie Liu Williams as my Real estate agent, and I am so Happy I did. She is a Doer! From the first time I reached out to her, she answered immediately, and she continued to be responsive to my calls and text messages (she always responded within minutes, sometimes even within seconds). The level of service she provided was exceptional. I appreiate her professionalism, knowledge, honesty, integrity, and hard work ethics. I told Annie that I would be out of town for most of the transactions, including staging the house and selling it. She said: "no problem", she would take care of everything. Her and her team followed through, 100% . When I had problems with the HOA and the property insurance agency ... Annie, told me not to worry, she would take care of it (All)... She wrote letters, sent messages and emails on my behalf. -Problem with the HOA and the insurance company: Resolved by Annie Liu Williams. She took care of all of my dilemmas. She is a remarkable problem solver. She is not just knowledgeable, but also remarkably caring and patient. She was so attentive to my needs. She always kept me informed and made sure I was comfortable with every decision. She was patient, kind and always answered my questions. I am confident in saying, if you hire her, you will be 100% happy with your decision. I am grateful for her guidance and support. Thanks again for a wonderful experience.

Cat Nguyen kept this closing moving!. She was fast to respond, kept everyone updated, and didn't…read morelet anything sit. Closing happened on time. No surprises, no fire drills on our end. If you need an escrow officer who actually delivers, work with Cat.

Dear Janna. I truly…read morewant to express my sincere appreciation for your patience, professionalism, and hard work throughout this very challenging closing. Both the buyer's and seller's sides involved numerous issues. We did not discover the seller's name discrepancies until the Grant Deed signing, and it took nearly four hours to review and correct the names and documents. Shortly after, during the buyer's loan document signing, additional issues arose due to multiple unpaid credit cards, which required a loan amount revision and resulted in another four hours of work. I know this transaction was extremely demanding, and I genuinely appreciate your calm, dedication, and willingness to go the extra mile. Thanks to your persistence and teamwork with the title company, we were able to successfully close this escrow. Thank you again for your outstanding effort and support. It truly means a lot. Warm regards, Anne 12/12/2025