I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Our experience with Astrid and Joe went smooth. It's never easy starting a new chapter in life, new…read morecity new home etc. I have to say Astrid and Joe nailed it right away with what we were looking for our family. They answered all of our questions and doubts as true and honest as it gets. They explain the whole process and are with you every step of the way. Thank you for trusting In us like we trust your team. If you're looking for a nice home with a smooth & professionalism process Contact team Joe & Astrid.

I started working with IPM to manage my properties about a year ago, and I couldn't recommend them…read moreenough. Elly has been an absolute delight to work with, and her ability to seamlessly manage my properties has taken a huge weight off my shoulders. The entire experience has been smooth, professional, and stress-free.

As a property owner, I can't say enough good things about Investor's Property Management. Paula…read moreruns an incredibly well-structured and organized company that truly takes the stress out of property ownership. Elly has been a pleasure to work with -- always professional, attentive, and quick to communicate with both owners and tenants. A huge thank-you as well to Jeff, Kelsi, and the entire maintenance crew for their efficiency, reliability, and positive attitude. Every service request is handled promptly and with care, and the quality of work consistently reflects the great value this company provides. Investor's Property Management has exceeded every expectation -- an absolute 5-star team through and through!

They are extremely professional and any issues we may have had are handled swiftly. I really like…read morethat everything is handled through an online portal which makes it so much easier. They are great with communication and I appreciate how easy everything is.

Prime Property management is a very competent company. As a home owner looking to protect myself…read morefrom all the laws in the rental property business. Prime property management is here to take the stress of worrying if I'm compliant, my tenants do not know my name!! I highly recommend ppm for all your property management needs. Also Ashok is so helpful and courteous.

A professional team to handle your rental property needs…read more Worked with APG for about 2 yrs and am so happy to have found them. Very good at clear communications across each step from prepping a property, finding tenants, to signing a lease and monthly maintenance. The team is friendly and very knowledgeable.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

This review is for Phillip at 168 Realty. He was referred to us by family friend so this review may…read morebe biased. He specializes in real properties investment and helping domestic and foreign investors with investment properties. We had families overseas who wished to invest in rental properties in preparation for their kids to live and study here in the near future. Phillip has always meticulously handled everything from A to Z without any one of us lifting a finger. We had complete trust in him taking over as our POA acting agent, from buying to renting and signing contracts, and in a blink of an eye, he's invested in several profitable properties for our families over the years, acting as property manager as well. His advice and network of connections is boundless. Although the housing inventory is becoming even more scarce than ever, with the pandemic looming over our head, he is still able to get our relatives their return on investments and they're still going solid. Highly recommend!

This A++ is Tony chang, you have been such a wonderful…read morehelper in hunting a house for us. You are very very helpful. Very patien. Very professional! my husband and i thank you soooo much for everything you have done and sooo far doing for us..... This is our update! Well, House is ours!! Thank you sooo much! We sre very happy

I've lived in a WG-managed property for over 6 years and have had a great experience. Maintenance…read morerequests are always handled quickly, and the online portal makes it super easy to pay rent and submit issues. Their rates have also been very reasonable compared to others in the area. Overall, I've been really happy with the service and would definitely recommend WG to other renters.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

Just closed a purchase here and Katty and Brandy were amazing! They were so on top of getting us…read moreanything and everything we asked for. In fact, they frequently provided documents in advance saving us an extra email. Very responsive and on top of our file! Great experience.

If I can give this less than a star, I would. Avoid this company at all cost otherwise, they may…read morecost you a fee for a cancellation, at the buyer's and NOT seller's expense. All Good Escrow, Inc. was selected by the seller due to a real estate transaction. The owners refused to complete repairs contingency after property inspection, hence we cancelled the contract. Escrow company refused to refund 100% of our escrow deposit and charged a $100 fee for cancellation of the policy and $80 for Evidence of Insurance. Brandy Zhao told my mortgage broker the charge was "As the escrow holder, we already provided escrow opening package to everyone involved in the transaction, ordered the hoa documents and emailed out over 200 pages HOA documents on 12/8, provided all the conditions your processors requested, etc." Is this not the nature of their business and additionally, there is no where in my contract that states a fee would apply for their time if cancelled.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

I requested support with property management coordination, and they handled everything with…read moreprofessionalism, clear communication, and genuine care. They were responsive, organized, and always followed up without me having to chase anyone down.

We lived at Unit 11 for 2 years and had a great time and wonderful experience. Moving to California…read morefrom North Carolina, MAP really made us feel at home. Your team was incredibly respectful and made our entire tenancy hassle-free--from the smooth move-in process to the responsive maintenance support. The community events and well-maintained grounds added such a welcoming touch. We truly appreciated how everything was handled professionally and with care. Thank you for making our time here so memorable! We'd highly recommend MAP to anyone relocating to the area. Best regards, Dylan & Alex