My husband and I had a great experience with Higher Grounds Heating and Air Conditioning. David was…read morevery easy to communicate with and made the entire process simple from the beginning. On Monday, February 2, Mike and Jack came out to install a brand new heater after our old system stopped functioning and was outdated. The installation went well thanks to their professional experience. We had purchased a Nest thermostat but were not aware that we needed to order the Nest charging plate cover and Nest power connector separately. Since we didn't have those items at the time of installation and due to the storm, Jack returned on Monday, March 16 to finish setting everything up. The entire process was smooth and professional from start to finish. My husband and I highly recommend Higher Grounds Heating and Air Conditioning, especially for residents here on the mountain. They are quick, efficient, great value and very professional. We will definitely be recommending them to friends and will use them again in the future if needed.

the company came with an initial no charge inspection. They determined the cause and suggested…read moresolutions. Brian, install a new mini-split system and actually drove for miles to find the right part so that the system would be installed when i needed it. Brian was very thorough in all the details and very pleasant. This company I would highly recommend.

This review has been way overdue! There is no other place we will call for service. Daniel is TOP…read more notch, experienced and knowledgeable! He knows exactly how to execute the problem. Our AC was broken, we called multiple of people prior to fix and diagnose. Not ONE could diagnose and fix the problem!!! He is reliable and will educate you at the same time and is fair priced! Mind you being our AC was out during the hottest season! Now every time our AC is on... we are now completely enjoying at LOW cool temps :) . The service and quality is amazing! Thank you again ! We appreciate you. #TeamTheACDoctor

Daniel was honest ,reliable and professional. I have a very old AC unit and he was very…read moreknowledgable and fixed our unit in less than an hour. I saw a recommendation here about him and it was a very accurate review of excellence regarding his service. I recommend the AC Doctor 100%. He was showing and explaining every step of the work because I had no idea about troubleshooting ac unit and his prices were very reasonable. Thank you, Daniel, GOD bless you. -omar

Adrian provided great communication throughout the process, competitive pricing, install team was…read moreon time and professional, install went seamlessly and system works excellent and is so quiet! Thank you, Adrian and ATA!

I sent a request to this company back on 7/15-never heard back from them. If you like to wait they…read moreare for you. I am a teacher so I am not one to make up stories, and I don't appreciate companies that can't get back to you.

Great experience from start to finish! I reached out and they were able to come out within 24…read morehours. The technician was incredibly polite, knowledgeable, and patient. I had a lot of questions--even while he was working in the attic and I was halfway up the ladder asking him things --and he took the time to answer every single one and explain what he was doing. What I appreciated most was that there was absolutely no pressure or attempt to upsell me on anything I didn't need. He was straightforward, professional, and genuinely helpful. The company was responsive, and the price was very reasonable compared to other HVAC services in the area. It's refreshing to have someone come out, do good work, answer your questions, and not make you feel like they're trying to sell you something. I would definitely use them again and highly recommend them!

Chris handled the initial assessment and estimate, then helped us get scheduled right away for our…read moreHVAC system replacement. We really appreciated that the assessment and estimate were free. He thoroughly explained, in easy-to-understand terms, what was wrong with our system and the options available to fix it. After considering the possibility of repeated repairs down the road, we decided it made more sense to replace the entire system rather than continue replacing individual parts. Briana was also very helpful in guiding us through financing such a major expense. She sent over the terms of our agreement and paperwork via e-signature and explained on what to expect since we were financing. She assured us we were not going to be charged until after the job was officially completed. On installation day, Mike and Andrew arrived and worked hard throughout the entire day. The overall price was fair, including the additional crane cost needed to place the unit on the roof. During the installation, they discovered that one of the parts (sensor) was not working properly. Mike assured us that he would not leave until the AC was functioning--and he kept his word. What stood out most was Mike's patience and kindness. Even when our kids came by and interrupted him with questions or small talk while he was working, he was genuinely pleasant, patient, and respectful with them. Mike even educated us about the system should it have an issue or leak and what to look out for. That meant a lot to us as a family. Mike returned the following day to recheck the system and replace the malfunctioning part. We truly appreciate the team's thoroughness, professionalism, kindness, and hard work. We are very grateful for the excellent service from Chris, Briana, Andrew, and Mike at HVAC and Chill.

I called Sheldon's for HVAC service and was able to get an appt. at my convenience. When Edwin…read moreshowed up on time, introduced himself and was very cordial and friendly, he got right to work after he very knowledgeabley explained everything that needed to be done, he was done in the time frame he mentioned to us all the while keeping us informed of what he was doing and mentioned how much longer he would be. I thanked Edwin for his knowledge and honesty about what needed to be done, and also for his down to earth personality. I was very pleased with Sheldons as an HVAC service, and will definitely be recommending them in the future.

Update 6/4/2026: I had a very long conversation with senior…read moreleadership at the company, multiple times after my initial review. Here is what came of it: 1) Every person in leadership was very apologetic and wanted to make it right. 2) The ceiling was repaired and you can't tell there was ever an issue with someone damaging the ceiling, so great job in the repair and making it right. 3) Senior Leadership apologized profusely. 4) AC Pro was partly to blame for the long install time because they had made a change to the X-Series and did not update their website or HVAC companies who sell their product. Shame on A/C Pro for the failure. 5) The issues of no booties in the house, the folks who returned were pretty good about it. 6) The restroom issue, that was addressed by leadership with their installers and maintenance employees. 7) The overflow drain pipe issue was fixed. The initial installer did not drain to the primary, so that was the issue. The company came back, fixed it, then came back again to check on the quality and cleaned up the fix (I trust the 3rd guy, he was top notch transparent and has years of experience doing high quality work....thank you Dean). 8) Leadership apologized profusely, have I mentioned that enough? I can't describe the level of anguish they felt for the issues that came with my job. 9) To anyone reading this, expect an a/c replacement job to take anywhere from 2-3 days. Don't expect a 1 day job, ever. Build that knowledge into your planning of time off to be around when they are doing the job. At the end of the day, Sheldon's turned out to be a great company. While there are continued kinks in folks learning about how to be the best installer/repair guy, I can tell you they all care about their quality and want to do right by their customers. Finally, they have still kept me as a customer, so if any of this review means anything, they proved to me why they are one of the best in the game when it comes to customer satisfaction. Update: 5/20: The job was completed by 8pm on 5/19. 1st night, no issues. 2nd night, found water dripping out the emergency drain pipe (video included). Now I have to find time I don't have to get this resolved. In 12 years in my home, never once has my system hit the overflow drain pipe, adding to my frustration with this install. Steven tried to call me at 3:30pm to discuss this review, but did not answer when I called at 5pm when I got off work. Also, noticed the water shutoff valve that was temporarily turned off, the guy who turned it back on never put the cover back on. Original review 5/19/2026: I am currently (5/18, 5/19, and counting) having a full HVAC replacement, outdoor unit, indoor unit, a return installed in my master closet, upgraded to a 2-Zone system. 1) Install is not done after Day 1 them being here from 10:18am - 9:30pm. I was told it was a 1 day job....but after research, that is not true. 2) I had to work from home on the 2nd day to be here for the continued install. I they got here at ~8am and as of 5:30pm, they are still here will no end in sight. 3) I have not received any communication about when it will be done. Only when I inquired about item 4, did I get some communication. 4) Damaged my ceiling and I suspect the also damaged the pex causing a leak. They did get someone out here to fix the leak, but that guy came and left with no communication. They did shut off my water in the am of the 2nd day, but had to go about 4 hours without the ability to use the restroom in my own home. 5) One guy in particular used the restroom multiple times and never washed his hands. Gross. 6) They did tape up plastic to try and protect from dust and debris, but it fell down and now have dust and debris all over the items in our closet. 7) Overheard one guy say he doesn't install the AC Pro X Series, so it sounds from his own words and what I've been hearing the last 2 days that these guys don't know what they are doing. 8) On Day 1, they left my side gate wide open when they left. 9) They broke one of my tree branches and didn't remove it, instead just left it hanging. 10) Everyone has been nice, just incompetent. 11) I paid for 2 Ecobee units and the installer didn't know that, so had I not asked when they would install the 2 unit, they would have left the Nest in the hall and the new Ecobee in the Master bedroom. WHY ON EARTH would I want to be on 2 platforms for a dual zone system? Common sense is lacking and definitely basic questions aren't being asked on their part. If you're the owner, please reach out to me. I have heard great things about this company, but so far, have 0 reason to be impressed. We have family who have given you a lot of business the last 15-20 years, so I would recommend we come to a resolution on this.

Life savers! I was able to schedule them late at night for them to come the next day. They kept in…read morecontact with me the whole time. When he arrived he checked inside and outside did some testing and found the problem. Thankfully an easy fix. He had the parts needed as was able to fix it right then and there. Professional, welcoming and got the job fixed. Very much appreciated would recommend to anyone.

Eddy and his team are top notch. We had issues with noise from the old unit, Eddy came up with a…read moregame plan and executed perfectly! Highly recommend them.

After 4 quotes for a mini split installation, we ended up choosing Express Heating and Cooling for…read moreour residential needs. Will reach out promptly and scheduled the site walk. He showed up on time and the quote was reasonable. I researched the equipment he suggested to install. The install occurred a couple of days later and took several hours, ran the lines exactly how I wanted it (out of the way and not that visible), the quality of the workmanship was excellent, and finished that day. Will, thank you for a pleasurable home improvement experience. I will reach out again for my HVAC needs.

Will and his team just replaced our AC system along with our ducting and water heater. He even…read moremoved our condenser unit outside that we had been wanting to move for a while. He really impressed us by completing a thorough inspection to give us an accurate estimate. We received 4 estimates and he gave us a fair price for quality work. He was very professional and honest, even suggesting that we get our attic professionally cleaned while some of the other companies told us it was all fine up there. Will and his team took pictures and showed us it wasn't. After the job was finished, they cleaned up after themselves very good. We would highly recommend his company.

We originally had another company come out for a leak in our system in the attic. They told us they…read moreneeded to replace the plenum and one of the compressors so everything matches. Quoted us almost $9k for equipment and labor. We called AireTech for a second opinion... the technician found the leak immediately and replaced a pipe and fixed a loose section where the glue was nonexistent as well as flushed the system. Leak has been fixed at a much more affordable cost of around $400. Definitely recommend AireTech.

Fast response and great service. My repairs were done professionally and quickly. Mike was…read moreknowledgeable and helpful in handling the issues that we were dealing with. All concerns and needs met...