Called and Texted Mark based on the other yelp reviews regarding the AC unit fan not working in a heatwave we are having right now at my rental property. He texted me back first thing the next morning (7:15!) Said he would get to the house around lunch. he go there and fixed the problem within a half hour, added coolant to the system and his repair price was very reasonable!!! And he didn't try to tell me the unit needed replacing (right now). I will use Mark from now on. Thanks for the prompt service and great communication! read more

Mark is professional and punctual. I highly recommend his work. Great price and great service. I will tell all my friends and family about RC Air. My dog chewed up my air conditioning wires and Mark H, came to my rescue he was done in less than 30 mins and completed the job. Nice to know there's still honest people out there. read more

Mark is knowledgeable, honest and efficient. My A/C went out in the evening. He called me right back, walked me through some basic trouble-shooting, coached me on how to get through the evening and was able to come the next morning. He started early so he could could accommodate us. He doesn't mess around. He identified and resolved the issue before I could finish my morning coffee. He was in and out so fast he should have been wearing a cape. I actually came up with an appropriate superhero name for him but my eight-year-old daughter censored me. I know him and his family on other levels too. Awesome Chino family! Awesome Chino business! read more

Mark Howard is my go-to guy for anything AC or heating related. Years ago, my AC stopped working suddenly and thought I needed a new motor. It had just came unplugged, and Mark zip-tied it, stabilizing it inside the AC unit. My AC worked for another 6 years after that. But when my 32 year old AC unit finally had to be replaced, the first person I called was Mark. While the neighbor up the street from me had their entire outside AC unit and garage unit installed at over $9,000, Mark installed everything within 5 hours for less. Had our air conditioner running before the heat of the day! Mark's honesty and knowledge wins me over every time! I recommend him to all my family and friends, now. read more

RC Air - Brand new units installed by RC Air, Mark Howard. - Heating & Air Conditioning/HVAC Near Me

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Called them for my 87 year old mother's AC unit that stopped working a week ago. Even when every AC company was busy they responded the same day I got a hold of them. They spent some time working on it and got it to work ( old unit). They left after that but came back a couple of hours later to check on things, make sure it was still working. During their checking they went out a back door that was seldom used, mom had a mini blind covering the window next to the door and window on the door. Unfortunately the blind broke and fell. This wa an old plastic blind, has been up there for year and years. When they were done fixing, checking everything my mother wrote a check out but they refused to take the check saying they broke the blind and felt bad, even though my mom insisted they take the check, (very reasonable price $250 for all the time they spent) they would not take the check!! As a dentist i try to treat all my patients as how I would want to be treated, with honesty and high ethics and moral values. This is how RC Air treated my mother. You don't find this kind of business in any type very much anymore. This was at a time when I am sure they were busy but spent more than enough time making sure my mother was going to have air conditioning.. She really needs a new unit and these guys will be the first we will call when she decides to do it. I am very happy I called them and don't write many reviews but needed to do this to thank them. Dan Huigens DDS read more

Mark Howard owner of RC Air saved the day today fixing my AC on Labor Day. He was fast, efficient, friendly, and in and out in less than 30 minutes. Very reasonable also. Highly recommend him if you ever have any repair needs. Happy Labor Day neighbors. read more

RC Air - Heating & Air Conditioning/HVAC Near Me

Very professional, punctual, efficient, fair, and knowledgeable. The installation team (the lead tech, Mark, 2 young gentlemen, and a young lady) arrived on time at 8am and quickly started working. The job was finished close to noon. They installed a new 2 ton condenser unit, R-410A Heat Pump Cooling and Heating Split System, and Honeywell Thermostat. It was awesome to see the younger generation working hard, taking initiative, and being respectful and cordial. RC Air is highly recommended. My wife and I are sitting and relaxing in our cool living room while it's 100 degrees outside. Thanks RC Air. read more

Honestly, it is rare to find an honest and skilled tradesman as I found in Mark. He replaced my HVAC System with precision and timeliness. He was thorough in his diagnosis of the problem and thorough in his explanation of options and products. I had another bid, but my gut told me to go with Mark - and I was not disappointed. He is easy to talk to and knowledgeable without trying to up sell you. I have no reservation recommending Mark for your HVAC needs! read more

RC Air - Heating & Air Conditioning/HVAC Near Me

We had some issues with Our fan in the attic not turning off. And it went on for a couple of days. I called RC air and spoke to Mark and he came out and was very professional and polite and he took care of the job at a very reasonable price. read more

Great service, good communication. Helpful. Extremely reliable and fair. Thanks Mark for your help

I left a voicemail late Saturday evening and got a call back from Mark Sunday morning. It hadn't been two days but my boyfriend and I were already dying without our AC. He gave me a quick run down over the phone as to what to do (so he and I wouldn't waste a trip out) and scheduled an appointment for Monday afternoon. He was prompt, professional and super helpful. We now have our running AC and we didn't have to break the bank for it. :) If I ever need help again I'll totally be calling RC Air! read more

I was beside myself not knowing where to turn to get the AC fixed during the beginning of this heat wave. We have my Mother living with us with serious medical conditions. Mark returned a call I made earlier that day. And assured me he could make it in a couple of hours. I felt comfortable with his knowledge and workmanship from talking to him on the phone all the way through to the end of the job. Mark is a true professional and went beyond what anyone else would have done while working on the AC unit. Everything that was hanging is now strapped down tight and clean looking. I will call Mark again if I need him. Thank You Mark, great job! We are again enjoying a cool environment for us and our ailing Mother. I hope this helps others make a decision I was faced with. Thanks Again Mark read more

This is actually two reviews because Mark replaced our AC unit last year, and he recently replaced our water heater. As usual, Mark completed both jobs quickly and proficiently. He is reliable and fair, which is rare these days among similar businesses. I highly recommend Mark. read more

Last night was the first cold night of the season and our heater was not working properly. I checked all the reviews and Mark at RC Air came highly recommended. I called Mark this morning and he was very professional and helpful on the phone. He was able to come out this afternoon and did a great job repairing the problem. Mark was great to work with, and charged me a fair price. Thanks Mark!! read more

I don't usually write reviews, but in this case I feel I must tell others what great service I received from Mark at RC Air last night. During our first cold spell of the year my furnace went out and I called RC Air. Mark returned my call that same evening and offered to come out within the hour to take a look at my furnace. He also offered to come out on the weekend. Mark arrived within the hour and discovered the problem immediately. He fixed it within 20 minutes and then refused to take payment because it was such a simple fix and because it was due to a mistake made by another company. We will definitely use Mark again and will refer him to friends and family in the Inland Empire. read more

My air conditioners both stopped blowing cold air. I had another company come out and quoted me for a recharge. The amount they quoted me seemed high and their sales pitch seemed odd. I contacted mark from RC air after seeing his positive yelp reviews. Mark came to my house on Sunday morning at no extra charge. He diagnosed the same problem and recharged my units for less than half what the other company quoted me. Mark got the job done in about 20 mins. My air is blowing colder than it has for years. Mark was professional and educated me on what to watch out for with my AC units. I highly recommend RC air and would use use them again. read more

As I write this review we are torn. We have been very pleased with the HVAC system that RC Air installed, but customer service is lacking greatly. Mark is very knowledgeable and runs his business with integrity, but we are frustrated with the lack of follow up and follow through. Over a year ago he replaced our HVAC system and did an amazing job. He and his team worked in a sweltering attic and hauled away all of the old stuff. Very friendly, courteous, and the AC worked like a charm. But, he never came back to finish the detail work he promised. After six months and several messages unanswered, we finished the work ourselves. We still owed him money and wanted to reconcile our account so a year after installation we sent an email asking for service since the system had stopped working. He made the extra effort to squeeze in a visit on a Sunday afternoon, for which we were very grateful and he had everything humming in 10 mins. He inquired about the balance due and we asked about paying only half since we finished the work, not him; to which he agreed. There were two other issues discussed at the time of original installment that were not taken care and we brought it up asking if it was still possible to get those completed. We were assured that he would return to do the work. I believe that communication took place early August and we still have not heard a peep back. The sad thing is that we knew that as soon as he left, it would be a very long time before we heard from or saw him again. Mark is extremely busy and tries hard to run an honest company with a reputation for integrity; which I believe he has accomplished. The issue is lack of communication and follow through until the work is completely finished and the customer is satisfied. read more

Today is Sep. 13, 2014 (Saturday) and it was skorching hot at 90 degrees heat this afternoon in my home and my AC unit needed repair. My whole family was home sweating. I called about 7 repair companies that all said that they can only come out on Monday as the soonest day possible. I was so happy when I came across Mark! He was friendly and helpful from the very begining and said he was in the City of Chino at the time I called him. He came to my home in less than 15 min!!! He repaired my AC unit and is now working beautifully better then before and he just left my home about 10 min ago. Thank you Mark! You will definetly get more business from me and my friends in the future! I'm very happy with your work! Erika and David read more

I called Mark late last night due to a plumbing issue and he was at my place within the hour. He not only fixed my issue but had to run to Home Depot to get the parts. Thank you Mark for taking time out of your evening so we would have hot water for our morning showers... Anyone looking for a great plumbing/AC guy he is the one to call. read more

I talked with Mark and agreed to meet for an estimate on Sunday morning @ 10am (his preferred day/time). Sunday morning arrives and he's a no-show, no call, nothing. Attempting to reach him on BOTH phone lines was a failure. I left a voicemail on BOTH lines and was very courteous. I requested a callback. As expected, Mark did not return the courtesy and dropped off the planet. This should really be zero stars because he couldn't even make it to the first appointment. -1 because he did not own up to his commitment. Plenty of good honest folks out there (Wukmir) who will work hard to earn your business. read more

We rescheduled and he fixed my AC in 15 minutes! He even gave me a discount for not showing up the other day. :) Very nice, sweet man. Ty. read more

Mark came to fix our AC on the hottest day of the year. He was quick, very professional and friendly. This is our 2nd time having Mark work on our AC & definitely very highly recommended! (1st time we had him move the unit to the side of the house, this time it was to replace the capacitor). read more

Call Mark on Sunday and he came out after his soccer game that afternoon. Gave me option on the repair. Honest advise, Fix the issue in 15 minutes. Fair price. I would call him again for future HVAC needed. read more

Mark is so honest and hard-working! My AC could not keep up in over 100° weather. I was quoted $3-4000 to replace my AC. Mark came over, made a minor repair, and said my AC was good to go until a major repair was needed. During Covid it was really hard for me to save some money so Mark really helped me. When I need that major repair I will definitely call Mark at RC air! What a good man ! read more

Mark is the man! Anytime people ask me if I know a good ac guy, Mark is my go to guy! Fast and affordable service. More so, honest and professional. I had gotten quotes from other people who were charging in arm and a leg. Mark came out and took care of the issue at a reasonable price. read more

Mark and his son did a fantastic job diagnosing the issue with an aging unit. They do not oversell and are friendly, knowledgeable and equipped with replacement parts at more than a fair price. Previous estimates were far greater with a misaligned diagnostic story. I highly recommend Mark and his team. It's refreshing to know there are still people like RC Air with integrity, knowledge and kindness. read more

I called RC Air for an estimate to repair my 30 year old AC system. Mark is an extremely knowledgeable and honest expert in his craft and described everything that needed to be done. He sent me photos of the places I could not see and gave me an estimate on a completely new system that nobody could match. The installation was very clean and was completed right on time. read more

My water heater broke and Mark came out took care of as he did for my AC. His work is always clean and professional. He even can out 7:30 am on Saturday to accommodate my daughter's birthday schedule. I would recommend him 100 % to all my friends and families read more

Mark is a great guy. Called him in the morning and he was at my house same day in the evening. Took him 30min to fix the problem. Great service read more

Incredible service! I spoke with 10 different companies and found Mark to be the most honest, professional and knowledgeable repair service. He explained everything that was going on with my A/C unit and made it so I understood what he was talking about. He offered me several options and that fit my budget. I am so happy with the quality of work too. read more

XLNT Serice!!...Mark showed up at my house 1/2 before scheduled. I recommend his service to anybody looking for an honest, very dependable and personable craftsman. He explained my problem in detail. This is the 'go to' guy for ALL air conditioning needs. Highly satisfied. No hard sell, just honest facts. I felt I was included in the decision of what to do and not at the mercy of other technicians. Thanks Mark, appreciate your work ethnic! read more

On a recent sweltering Saturday afternoon our air conditioner began blowing warm air. I had an idea what the problem was and checked Yelp for companies in the area. I saw in RC Air's profile that the company was available until 10 pm and had positive reviews. I called the number listed and got a message that the voice mailbox was full so I sent a text message and got a response within five minutes from Mark. I explained the problem and was told that he would try and be at my house Saturday night and if not the following day, Sunday, for sure. The next day I sent Mark a text message that I was home and he could come by any time. He and an assistant were at my house in ten minutes. He diagnosed the problem, put in a new part, a fresh charge of Freon and we were up and running. Mark and his assistant are professional, courteous and nice guys. And they are in Chino which is what I like. I highly recommend Mark and his company, RC Air, for any air conditioning or heating issues. Great company. Thank you Mark. read more

Our heater stopped working all of a sudden. Called Mark and he came to our house in no time. Fixed the problem quickly. Very happy with his service. Will definitely call him again when we need it. read more

I really don't usually leave comments too often but mark literally saved me. Came out the same day within an hour and had me back up and running in this heat! Can't beat the prices but definitely can't top the customer service! Highly recommend him and will definitely use him again(if I need to). read more

By far the best service I've received for repairs. Extremely knowledgeable, honest (which is an extreme rarity these days) and for the best price. My girls and wife were sick and we were without heat, huge life saver. Highly recommend and will only use this company. read more

I'm very surprised how RC Air have many good reviews and I rarely give out bad reviews myself but Mark the owner of RC Air definitely did not meet my expectations. I originally hired Mark based on his reviews here on yelp to relocate my AC Unit. However, after several failed follow ups and communication I decided to just go with another company who's more dedicated to their costumers. Word of advice DO NOT EVER trust a company to do a job if they lack commitment and communication. It just reflects on their work ethics and service. Mark and his company RC Air proved to be one of those companies. You would think dealing directly with the business owner would give you a top notch service but it was truly the opposite. The only reason he gets a 2 star rather than a 1 was that he came out and disconnected my AC unit like he was supposed to. I would never recommend Mark and his company to anyone who's looking to do major/minor work with their heating & air conditioning/HVAC system. There are many great AC companies out there that are more organized and values costumer service. read more

Mark came to the house and helped us resolved our heating issues today. I've hired Mark several times in the past with HVAC issues and he has delivered his excellent services each and every time. Today is no exception. He's the best, folks! You won't regret it. Thank you, Mark, for your courteous and professional services. read more

Absolutely love working with Mark at RC Air. He is polite and courteous, responds quickly to messages left and comes out to your home right away. His pricing is reasonable and does not up sell you. Our AC runs well because of Mark. Do not hesitate to contact him read more

RC Air is the best. My AC went out this afternoon and after speaking with Mark he came to my house. He was quick and efficient and had my AC running in less than 20 minutes. I am so glad he came and fix my AC. I highly recommend Mark. read more

Cosign on RC Air! Called Mark this afternoon and he got back to me within 30 minutes. He was able to squeeze us in between appointments. He was able to diagnose and correct the problem quickly. He showed me everything he was doing explaining the issue and answering my questions satisfactorily. Very Happy with Mark's service and will call him should I need him again (for A/C or all other things he does)! read more