We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

We just utilized the Holmes Security Systems team in Wilmington, NC to install a system in a new…read morehome we purchased. We called this office after using the Fayetteville, NC team for years and on several homes. The customer service and knowledge shared is excellent. Our sales consultant Sheila was wonderful. She went out of her way to meet with us, offer good advisory and to make sure the install occurred even in our absence. Josh the technician went out of his way to install items in the locations preferred by wife and to make sure that we were happy / the system was operating appropriately. Rarely do you find a business of this size that has consistency in quality customer service, quality people and exceeds expectations every time.

I've never once talked bad about a company but this company is a scam. They advised me they were…read moretaking over my ADT accounts in the area so I went with them and then found out it was scam. Called less than 48hrs later and they won't cancel my account or come uninstall their equipment. They keep saying they need 30 day review. DO NOT USE THEM!! THERE COMPANY IS A SCAM!!!

Like Daniel said, STAY FAR AWAY FROM THEM! Upon signing up with Vivint the salesperson told me I…read morecould cancel at anytime. What he failed to tell me is, I would have to pay a big part of the contract off ($1,600) in order to cancel service! I'm going through a rough period right now and need to tighten up my budget that includes getting rid of wasteful spending and vivint is definitely a waste of money! Also, forget calling Vivint if their equipment fails. They will tell you a contractor will be calling you to schedule the repair. It's been 2 months since i made the initial call and NO ONE has contacted me not even vivint!

In late of May 2021, we had Mr. Al Stephens a security advisor come out to our home to give us an…read moreestimate on how to fully automate our home. We ended up purchasing three outdoor cameras and one doorbell camera. Mr. Stephens is totally amazing, he gave us a very reasonable price and was so amazing into helping us out I'm explaining all the cameras and all the products that we would be purchasing. We will definitely be coming back to him for multiple purchases for indoor cameras soon and a smart thermostat too. He is very professional, very funny, and just overall a joy to have in our home. He explained everything that the technician was going to do and all the price points and all other questions that we had were answered. Also, the technician that came out was very friendly and very knowledgeable and did an amazing job setting everything up.

TERRIBLE! We had 5 door sensors, smoke alarms, etc. installed less than a month ago. One of the…read moredoor sensors fell off which made us nervous, so we stopped arming the alarm. Then a few days later, another one. Then a third! The hardware is absolute crap!!! I called to get the hardware refunded and cancel the service, but they will not refund it until there are three separate technician visits where it is deemed unrepairable. The trust is beyond broken. We leave our dogs at home and would never risk arming faulty hardware for them to listen to the alarms. So the "6 month money back guarantee" is absolute crap! It is a "we will keep sticking shitty hardware on your wall until you reach the 6 month period and cannot cancel". DO NOT PURCHASE ADT!!!

Hooked up my new camera system and motion lights like it was child's play. I struggled getting the…read morepackaging out of the boxes. So many pieces and details that I very overwhelmed. I had no idea that he could help setting up my Amazon Firestick as well. What a Godsend. I highly recommend Home Tech Solutions. They truly do provide the solution to your electronic needs!

From the owner: Computer Repairs, Home Automation, Home Security Systems, Cell Phone Repair, TV Wall Mounting, Home…read moreTheater Setup

Just signed up for cellular and internet service with Focus Broadband in Sunset Beach, and the…read moreexperience has been outstanding. We had the pleasure of working with Arnell, who was truly delightful. She made the entire setup process smooth and easy, explaining everything clearly and thoroughly. Both the internet and mobile phone service have been excellent so far. The Sunset Beach office definitely deserves a 5-star rating--highly recommend this location for anyone looking to establish new service.

Just had our cable provider changed to Focus Broadband and service was impeccable! Our technician,…read moreJohn was very knowledgeable, professional and friendly! He had to do some detective work to figure some things out and had everything working within an hour. Thanks for the great job!

Chad was on time, knowledgeable and polite. He completed job as promised and charged as estimated…read more I would highly recommend this company for any of their advertised services.

From the owner: Partnering with a certified professional from Castle Alarms allows you to breathe easy and enjoy…read morehassle-free power management solutions for every type of electrical application. Serving home and business owners throughout the Myrtle Beach area, we're known for top-of-the-line security alarms, security cameras, and fire alarms. But our expertise doesn't stop there. We employ a diverse group of dedicated experts who understand the true meaning of what it takes to be a low voltage electrician--focused on putting your goals and needs first. So whether it's installing security and intercom systems or stepping up your movie nights with a custom home theater, leave it to the experts at Castle Alarms to get the job done right.

I had an outstanding experience with my...CPI Technicican I…read morehad an outstanding experience with my security installation representative Albert. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to explain the installation process, answered all of my questions, and made sure I felt completely comfortable with the system before leaving. His attention to detail and commitment to doing the job right really stood out. Everything was installed neatly and efficiently, and he made sure all components were working perfectly. I especially appreciated how patient he was in walking me through how to use the system and app. It's clear he takes pride in his work and genuinely care about customer satisfaction. I couldn't be happier with the service I received and highly recommend them to anyone needing security installation with CPI Security.

Very slow customer service. Smoke detectors went off because…read moreof kitchen fire and no one monitored it. We never received a live-alert (this happened before and we did get a live alert). We asked for batteries and it took months to receive them. Look elsewhere.