I was dealing with a large home improvement store in North Myrtle Beach, (Lowe's) attempting to get a new washer/dryer installed. I made three, 4 hour trips to NMB after being advised that all was good for delivery. Three times, on the morning of delivery, I was informed that my dryer was back ordered. I finally cancelled the whole transaction. As renters were coming soon, I went to Dew's in a panic. Thank goodness! The employees of Dew's were so helpful. I was directed to the size that would work in the condo and within a few minutes walked out with a smile. Delivery was guaranteed for a specific day and actually came and was installed that day. The installers were professional, as were all of the folks at Dew's. I will never deal with another big box store . Save yourself some stress and grow to Dew's first. Elizabeth W. read more

DEWS DOES NOT! In an effort to support a local business and thinking I would get better service than a big box store, I bought a gas cooktop from them. They also charged me $75 for delivery. They brought it in and stuck it in the hole on the counter and that was it. I get that they don't connect gas but they wouldn't even put the parts on the bottom that come with it for the gas to be connected to it. Now, I'm paying a handyman to do that for me. What a joke. Linley Dew, you should be ashamed of yourself. read more

Our 30 year old GE Wall unit was making terrible noise and had previously been serviced by a different co. which added 2 more years of life. We decided over the weekend to replace it. Contacted Dew's and by Thursday afternoon they slid the old one out and slid the new one in. We love this company!!! read more

Dew's - New GE wall unit for our 25x25 bonus room - Appliances Near Me - North Myrtle Beach, South Carolina

Disregard the 1 star. They gave me a refund for the misdiagnosis. I will be removing the 1 star rating. So, overall they have been solid.​​

Thank you Darlene for helping me with the purchase of our new washer and dryer. While moving down to the area, we stopped on the way to pick up new bedding that I had ordered. As soon as we got to the new place I tossed the bedding in the washer as we started the move in and found out the watcher didn't work and had ruined the new linens! Being brand-new to the area I was hoping to find a company that we would be confident purchasing from and using in the future for any additional purchases or repairs. Darlene was professional, friendly, and knowledgeable. Our new washer and dryer were delivered today! The guys even thought to ask which way I would like the dryer door to open. So glad they did! They were prompt, professional and were able to answer my questions. I am pleased to be able to recommend Dew's Appliance. read more

They talk the talk but don't walk the walk when it comes to standing behind their work, very dishonorable right up to Dew himself with his lies of customer service! read more

Went into Dews early Saturday morning looking for small dryer part. They only had the part as part of a kit which had other parts I didn't need. The young man went into the back and found the part laying around somewhere and handed it to me. When I asked how much I owed him he said nothing. He could have charged me 20 bucks and I would have paid it. That's how you take cate of locals and because of that small gesture I will be back. read more

Got all of our appliances from Dew's for our new construction home. Chris was just so wonderful and very accommodating to our needs. Their prices are great. Delivery and recommended installers were outstanding. Thank you so much for the service. read more

We had our dryer go out just before leaving to go back home. They were very prompt and accommodating. Rich came out performed the diagnostic and had the part on his truck. He was very thorough and conscientious in getting the job completed and the dryer put back in the closet. We will most definitely keep their name on our list for future needs. read more

We returned to Dew's once again for more appliances for our condo. I placed the order from my home in Michigan. Hank knew exactly what we needed for our condo, and sent me an estimate, which was priced extremely reasonably. I would be in town a week and a half later, and was hoping to have everything delivered and installed while I was there. I arrived in town, went to pay for the appliances on Thursday, they were both installed on Friday. Delivery guys were all very efficient, polite and respectful of our place. The service at Dew's is so much better than dealing with the big box stores. Their prices are very competitive and we won't go anywhere else for our appliances. read more

We have done business with Dews for over 10 years and always been exceptionally happy! The service from Hank is always superb and timely. We always highly recommend them to all family and friends. The produce prices are always fair and competitive. Sometimes you might be able to find an item cheaper somewhere else, but with Dew's you know your getting Genuine parts and not some Chinese junk. The entire staff from Hank to Chris and Catherine always do a superb job. When shopping for appliances, appliance parts, or air conditioning service and installation, I will always go to Dew's. read more

I've had to call on Dew's several times over the years for repairs at my condo in NMB. They, and especially Lindley, have never failed to meet my expectations. Whether it's during regular hours or after hours, they are ready to help me out. Their service on purchases is excellent. When I cannot be there because I live out of state, Dew's is there for me. Thank you to all of the Dew family of professionals for their expert attention to customer service, before and after the sale. Maye Jepson read more

i had called dews 3 times and no answer so I left a message and I text them about a needed dryer repair. They called me and I was not available - I called them back no one answers. I text them and asked to set up a repair from texting - yes was the answer - Robert will be there Friday from 11-2. pm The next day I received a call to gather information all of which was already sent to dews by text (location, problem etc) The woman I spoke with said there was nothing scheduled for Friday but for Saturday and she needed all this information again to set up for Friday. Really but I obliged. She then told me the window for the repair would be 11 - 130pm. I asked if Robert would call me when he was 10 to 15 minutes from my condo and she said he can't do that - really - a simple call or text (I am headed your way) She asked me about the dryer - I told her I could take a picture and text it to her if she wanted - yes she said - so I did. I now received another text cancelling the service call saying Robert said - due to the nature of the problem and the age of the unit he was not going to service the dryer. so I guess you only service new equipment? Would not recommend this company as they are absolutely helter skelter on how they conduct their business. read more

I always refer people to Dews. However, I have a brand new unused Fisher paykel wash machine sitting in my living room because Dews couldn't install it to work. $999. And they need to return my money and pick up Fisher paykelbecause I'm having surgery and must have a wash machine. I called another company for a new Speed Queen they will guarantee will work. So tomorrow Dews needs to pick up new Fisher paykel and give me $999 so I can give it to Speed Queen. 843-331-9263 Has to be done by tomorrow Dews. read more

We have done business with Dew,s for over 5 years and the service from Hank is always superb and timely. We highly recommend them to all. The product prices are always fair and competitive. His delivery guys are the best, we live on the 3rd floor and they took our old refrigerator away. read more

My 93 year old grandmother called for a new clock on her wall oven. Her wall oven still works she just can't use the self clean feature. Casey did take sometime to order this part and charged her $500. This wall oven is 37 years old, she was worried about cleaning it after thanksgiving. Anyway long story shorter, of course I was upset at the cost of the clock (this doesn't even include the installation) as she is on a very fixed income and I can clean her oven. I had her call to cancel (within 12 hours of ordering) well, I came over to her house this morning and there is my grandmother very upset. She spoke to Casey this morning he was very rude (even though she was very apologetic) he told her he was putting her on a list to never order from them again and hung up on her mid sentence! I am so disgusted at this treatment! Just so you know Casey, I plan on replacing her oven for her (which is why I came over today) I was going to come down with her to your store to pick one out. You put her on a list, now you're on ours! I will let everyone know the way you treated her. So disgusted!!! read more

I recently purchased appliances for a condo from Dews. They're pricing was excellent and their service after the sale was even better. The appliances were delivered ahead of schedule and everything was in perfect condition. There staff from sales to installation did everything asked of them. I had dealt with one of the big box stores for a prior purchase in an effort to save five dollars and I will never do that again. Dews did a professional job and did it on time and within budget. I will use Dews for future purchases and all service. Great family run business. read more

Dew's - New refrigerator - Appliances Near Me - North Myrtle Beach, South Carolina

This started out really bad. Needed a stacked washer/dryer for our condo in NMB. The sales man treated me like I was clueless. Told me he couldn't sell me the floor model bc it was tagged for someone else. He said I couldn't get one until Monday at the earliest. I told him I couldn't wait and that we leave Monday. Only in town for the long Thanksgiving weekend. He acted like he had been in my unit before and knew it wouldn't fit. He had sold others for our same building but NOT OUR UNIT. Well since I'm clueless you know he made me go back and measure the space. I honestly believe he didn't think I'd be back. He acted like he didn't want to sell us a unit. Miraculously when we returned he could sell us the floor model AND have it to us same day. The installers were fantastic. They saved the day. From purchase to install was only an hour. They even took away the old one. Please don't treat me like a idiot for being female. Thanks for the same day install. read more

I contacted for a price and information very good to work with on the HVAC side. I ended up going with the compnay that originally installed my unit but had they not stood behind their work I would have went with Dew's. Top notch read more

I have called Dew's for service on two occasions, and am a fan. They are the go-to business for repairing a stackable washer/dryer combo so common with all the rental units in the Myrtle Beach area. They always show up with just about every odd and end that might be needed for a repair, even if the unit is over 15 years old. They also sell new replacement appliances out of their store in N Myrtle Beach. As of a couple of months ago, they no longer install hot water heaters. They will refer you to another company for that job that is excellent, but I would recommend you check yelp reviews for the job because prices vary quite a bit along the Grand Strand. Dew's does have good employees who know their jobs well, and have always le0ft my condo spotless. read more

Dew's is absolutely awesome. I was on a short vacation at my condo in NMB and the clothes washer died on me on a Sunday. I left an email with Dew's and they called me back first thing on Monday. They set up an appointment for the following day to diagnose the problem, which went without a hitch. They needed to order a part, which came in on Wednesday. The only problem is that I had to leave first thing on Friday, while having some appointments on Thursday. Dew's was able to squeeze me into my only available time slot, showed up, finished up 1-2-3. The gentleman doing the repair was terrific - neat, efficient and friendly. The cost of repair was fair. Great service all the way through. read more

I had a dishwasher leak, called them, they were there in less than an hour. They had to order a part. It was completely repaired and functioning within 48 hours. This is my first review, however I have used them in the past for other appliances at least three times with the same service. You can expect the same read more

We have used Dew's for years for both purchases and repairs. Dew's offers top quality appliances at fair prices - a very good value. The deliveries have always been on schedule and installation was done professionally. Repairs and maintenance are equally great. Technicians are sent in a timely fashion and repairs are done right the first time at a fair price. Look no further than Dew's for your appliance needs - both new purchases and repairs. read more

Overpromised and underdelivered. After six weeks of poor communication and empty promises, cancelled a $5000+ order. Sales rep misled us from the start. I don't know who these other reviewers dealt with, but it wasn't our sales rep. Going to Sears. read more

Worst customer service I have ever dealt with. The guy in parts was the absolute biggest jerk I have ever dealt with. Price gauging wanting $50.00 for a online part that cost 11. Buyer beware. read more

Don't waste your time at the big box stores like Home Depot or Lowe's. Dew's has competitive prices, free, fast delivery and excellent customer service. We were in a pinch because a 90 year old friend of ours' refrigerator just died. She was desperate to get a new one quickly, before she had to start throwing out food. So, we picked her up and took her to Home Depot. Since they don't have any in stock it would take a week or more before we would get it and there would be a delivery charge. Hurried to Lowe's.....two week wait. Before leaving home I had done a search for Appliance stores in the North Myrtle Beach area and saw Dew's. Remembering that, I gave them a call. They informed us that they have lots of refrigerators in stock and could get it to us by tomorrow. We went there and sure enough they had a reasonable priced, small refrigerator ($500). Then the shocking part. They said if we were heading back to the house, they could have it there today. No delivery fee, no expedited delivery fee. Wow. We were so happy. Next time we need an appliance we will definitely go to Dew's in North Myrtle Beach. read more