Just had my hot water heater replaced. Marco and Kevin were amazing. Right on time, very…read moreknowledgeable, extremely professional and they did a thorough, great job. I couldn't be happier! Well done, guys!

Air conditioner broke this week, have been a Carolina cool customer for years and when I called to…read moreget it fixed was put on hold then hung up on. I called back again same thing happened and not one call back from anyone. Stay away from this company they are unreliable and I will never use them again.

Over charged in addition to the maintenance agreement I had with them…read more Charged me $200 for 2 capacitors (parts) that cost $17 each at Amazon or Walmart. When I complained I was told "Sorry and good luck in my endeavors" ??????

We would highly recommend them for our needs anytime. They were so quick to schedule our…read moreappointment, arrived 5 minutes before expected. We had to recall them the next day & they came right over, diagnosed the problem, had the part & fixed it promptly. And best of all they were very reasonable. I can't thank them enough for their kindness, promptness, & honesty.

Look at the reviews. All over 4 years old! Do yourselves a favor and avoid this company. I'm tired…read moreof getting overcharged and hit with costs that are hidden, exaggerated, and not legitimate! The plumber replaced a gas line. He then sat in his truck for well over an hour claiming he had to wait for the gas company to come out to ensure there wasn't a leak. Dominion Gas indicated they wouldn't be able to turn the gas on until the following morning! It took the fellow no more than 1.5 hours to install an above ground level gas line. Yet, I was billed for 4 hours of work at $125.00 per hour!! Even if I agreed to pay for the 1 hour plus he sat in his truck the cost should still have been significantly less! I verified with the Dominian Gas Company that there was no need to remain until they came out since the gas was off and they and only they could turn the gas back on the following morning! This isn't about the money! Not at all! We are talking about the disgust myself and folks like me have to endure when hiring people to fix things only to receive a bill that is inflated and then lied to when it is questioned. I'm hoping this only happened to me and others weren't subjected to this type of nonsense. I'm so angry about this that I've done my homework, and should appear in small claims court to argue my case. As I said, the actual parts and labor associated with this gas line repair appear to be legitimate and this $564.00 ($500.00 at $125.00 per hour for a seriously inflated service charge of 4 hours will be paid without delay. I don't have the time nor the energy to argue what I believe is absolute thievery of a consumer. Some will think this is a bit "petty". Maybe so; however, it's simply a matter of principle. Be certain you're paying for a service received that is fair, honest and legitimate.

Great customer service! Called on a Sunday and they walked me thru some ideas. Hoping to have them…read morereplace hot water heater the next day and will update my review!

If you are looking for honest, dependable, and top-quality work, I highly recommend Bill with…read moreBakers Heating, Plumbing & HVAC. Bill went above and beyond from start to finish. He was professional, knowledgeable, respectful, and took the time to explain everything clearly. His electrical work was done perfectly, safely, and efficiently, and you can truly tell he takes pride in what he does. Finding trustworthy contractors these days can be difficult, but Bill exceeded every expectation. He showed up when promised, worked hard, paid attention to detail, and treated the project like it was his own. The quality of work was outstanding, and everything was completed neatly and professionally. We are beyond thankful for his help and highly recommend Bill and the team at Bakers Heating, Plumbing & HVAC to anyone needing electrical, HVAC, or plumbing work done. Great people, great service, and excellent workmanship! We cannot say enough great things about Bill with Bakers Heating, Plumbing & HVAC. Bill completely wired our entire new rescue facility from start to finish, and the quality of his work was absolutely outstanding. He installed our panel box, wired the entire building, installed all of our interior and exterior lighting, ceiling fans, receptacles, and made sure everything was done safely, professionally, and correctly. From the very beginning, Bill was dependable, hardworking, knowledgeable, and incredibly easy to work with. He paid attention to every detail and took pride in his work like it was his own building. Our facility is a huge project, and thanks to Bill, we are one step closer to being able to help more animals safely and efficiently. Services Electrical wiring installation, Light fixture installation, Electrical panel replacement or upgrading, Electrical outlet & switch installation

Baker's Residential Experts were extremely helpful while I was troubleshooting and electrical…read morebreaker tripping on my swim-spa. Bill made an inspection of the electrical panel and spa motor to determine the breaker was being used as an on-off switch, by tenants rather than the spa control switch. Great value for the thorough inspections.

DEWS DOES NOT! In an effort to support a local business and thinking I would get better service…read morethan a big box store, I bought a gas cooktop from them. They also charged me $75 for delivery. They brought it in and stuck it in the hole on the counter and that was it. I get that they don't connect gas but they wouldn't even put the parts on the bottom that come with it for the gas to be connected to it. Now, I'm paying a handyman to do that for me. What a joke. Linley Dew, you should be ashamed of yourself.

I was dealing with a large home improvement store in North Myrtle Beach, (Lowe's) attempting to get…read morea new washer/dryer installed. I made three, 4 hour trips to NMB after being advised that all was good for delivery. Three times, on the morning of delivery, I was informed that my dryer was back ordered. I finally cancelled the whole transaction. As renters were coming soon, I went to Dew's in a panic. Thank goodness! The employees of Dew's were so helpful. I was directed to the size that would work in the condo and within a few minutes walked out with a smile. Delivery was guaranteed for a specific day and actually came and was installed that day. The installers were professional, as were all of the folks at Dew's. I will never deal with another big box store . Save yourself some stress and grow to Dew's first. Elizabeth W.

They replaced my hot water heater. They called when they were on the way. They arrived within about…read more2 hours of me calling. The men were great and gave us good information.

Extremely disappointing- and frankly, a scam. I signed up for a year of maintenance which was to…read moreinclude replacing in-home air filters. I was shown pictures of the inspection and have a good grasp of home repairs, so I asked to be shown the suggested issues and the person from Four Star suddenly said oh, no big deal. Just so you know. Then when I asked about if he was going to replace the filters, he said he didn't have any and he only changes his when he remembers. And they "looked clean anyway." I'm attaching pictures to prove what a scam this company, or at least its employees, are. I then had to buy filters myself and replace them, giving less than zero value to their maintenance plan. I will be choosing a competitor from now on. I wouldn't let them change a light bulb.

Robert came out promptly and was so professional and courteous. He quickly diagnosed and fixed the…read moreproblem! I cannot thank you enough Carolina Cooling and Robert. The value of the service far outweighed the cost. I highly recommend them for any HVAC needs.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

As always, a prompt, professional visit. If you need skilled, friendly maintenance for your HVAC…read moreand comfort for your home, these are the people you should call. Dave was especially thorough and helpful.

Nope, never again. They sold me a new unit 2 years ago. 3 separate times it has stopped working…read more The parts were still under warranty but not the labor. So I had to pay for the machine and for them to fix the piece of crap machine that they sold me! When you buy something new like that you expect there to be no problems for many years to come and all I had was problems. Then the office worker made light of the fact that I was angry, like it is no big deal for my AC to go out 3 different times. I am done with them and do not recommend them to anyon.