Nadja was incredibly responsive to my initial requests and was so pleasant in person when I met her…read morethe next day! We will be returning to her for regular nail trimming services in the future. Note: her grooming salon is inside Aspen Arbor Animal Hospital.

Great job! Nadja was so good with my puppy. He looked adorable ! Highly recommend Very easy to…read moretalk to and she did exactly as I wanted

Shout out to Sara! Thank you for your amazing people skills aligning with your love of animals. I…read morefelt at ease discussing Jax's grooming needs, leaving him in your hands, and the finishing touches of your grooming expertise. More importantly than all of the above you took Jax in as your own - providing him with TLC and expressing the bonding you felt for him. You're amazing We appreciate you

We came to Wag N Wash to get our dog groomed, and overall had a great experience. The groomer was…read morevery professional and made it a point to give my dog dedicated time since it was his first visit here. We showed her a picture of the haircut we wanted, and she replicated it perfectly. The store itself also doubles as a pet mart, with plenty of natural options in addition to the standard selection of items, which was a nice bonus. The only downside was that the grooming ended up taking about 4 hours instead of the 2 hours we were initially quoted -- though I understand she wanted to take the proper time with him. Still, overall a solid grooming experience, and I'd definitely bring my dog back.

I have an extremely anxious dog, Tynkerbell, who does not handle grooming well. I wanted to try…read moremobile grooming in hopes it wouldn't make her as anxious. Though Tynkerbell was still anxious during her groom, our groomer- Sierra, called me throughout the process to let me know how Tynk was doing. What amazed me was that Sierra didn't give up, like past groomers have!! Besides that, Tynk seemed to trust her and came out looking the best she's ever looked!!

Pam is fabulous! Our 85lb baby, Snoop, was well taken care of, maybe spoiled a bit and came home…read morebeautiful, soft and smelling so good. Getting photos of him with funny backgrounds is a super cute touch! Will keep them as my mobile groomer

As a doodle owner I have to get my dog groomed -- and frankly I'm not patient enough to spend more…read morethan 15 minutes brushing or washing my buddy. This shop is wonderfully patient with him, and every time I've been there, the place has at least 1 or 2 other poodles (or mixes) happily in the pen. That should speak to their service. Christian usually takes care of my buddy. He is incredibly polite and he also takes the time to hear my concerns before and after grooming. I feel like he's immensely attentive -- as he takes notes on what I liked or didn't like about the cut; he notices when I'm early, stressed, etc; and he offers help for tackling various issues (matting, dry skin, etc). He is great! My buddy leaves here with a cute bandana or bow tie, and even though my dog hates being groomed, he doesn't seem stressed when we pull up.

Theres not enough Great Things I could say about Pablo, he is the best of the best extremely…read moretalented I been bringing my Pomeranian to him for over two years now and there's no one that I will trust more than Pablo, he lets his job speak for himself he's wonderful every single time. He treats Chiaotzu like his own. Thank You Pablo for being such a caring & wonderful person Te queremos Mucho!

AMAZING! Truly incredible, kind, patient, loving people. I have an incredibly high needs, high…read moreemotional dog. She is a rescue who has been working hard in trusting new people. The groomer, Stacy, was SO INCREDIBLE!! I have been driving an hour to keep the same groomer over the past year - I trusted them and they were very kind and gentle with my rescue. I'm not sure who is more anxious to drop off their rescue dog at the groomers.... the dog or myself. Definitely me! They made me feel so comfortable. The groomer came out front to meet us, we sat in the floor to meet and greet and discuss what I was needing. Stacy was so kind and so patient, so loving to my dog! The way she looked at her, spoke to her and told her she loved her... you can tell she is really great with the dogs she works with. When checking out, the staff came to the front of the counter to kneel down and give my dog even more love and comfort. I have been in tears of happiness finding a place that cares for my dog as much as I do. I couldn't be more thankful for Stacy and Urban Dog! Thank you for such amazing care of myself and my dog!

If you love dogs, this whole area seems to dedicate themselves to those canine companions of ours…read more We stopped by during one of their events, and decided to check out their actual store itself. It's a neat little cozy niche of a store, with several smaller business options for food and toys. The ladies there were warm to us, but much warmer to those that brought in dogs. Can't blame them, that's the top spenders right there. A real trouble is the prices overall, they're not too expensive, but those little mark-ups make it harder to buy more during a visit. That nearby brewery helps wash that guilt down, though.

First and last time here! Sub-par groomer Colin injured 3 out of 4 paws apparently during nail…read moretrim. This was not disclosed to me upon pickup. Noticed after we got home the pink area on one paw. Closer observation discovered two areas on that paw each with slight matting I would presume from the no stop product that was used to stop bleeding. Two other paws had been injured the same. Also, the coat was cut uneven and the face barely trimmed. So sorry and sad that I put my sweet pup through this.

I've taken my shih tzu here for over 10 years, they are always very thoughtful, thorough, and take…read morespecial care of my now senior boy. I've never had a bad cut and they always take what I want into consideration. Thanks guys!

Great services. My Lola was groomed by Meira 3 weeks ago and she did an amazing job, so much…read morepatience. Will be back.

I wish I could give zero stars…read more We have been bringing our dog to Carissa for grooming for a while. Early on, after one visit our dog developed an ear infection from water getting into his ear. I paid the vet bill and chose not to make a big deal out of it because things happen. We continued going and things seemed mostly fine until today. On Monday they called asking if I could move our Friday appointment to Tuesday. I agreed and brought my dog in at the time they requested, 2:00 PM. When we dropped him off, we asked when they closed and were told 5:00 PM and that he would be ready around 4:45. They normally call when he is ready. Around 4:50 I still had not received a call so I phoned to check. The woman who answered said she would check and came back saying he was ready. We arrived at 4:55. After waiting for a couple ahead of us to pay, we paid and tipped as we always do. Usually they bring him right out, but this time they did not. I walked toward the back desk thinking he would be coming out any second. That's when I heard someone yelling aggressively and cursing at my dog. I looked behind the door to confirm it was Carissa and asked, "Excuse me, are you talking to my dog that way?" She immediately denied it. Another girl was in the room and when I asked, she said "it wasn't me," meaning she wasn't the one speaking to him that way. What made this even worse was that my dog was still on the grooming table being cut, meaning he was not actually ready when they told me he was. It was already close to closing time. She immediately changed her tone and said he was doing great, then rushed him off the table covered in hair. His nails were not finished and the overall grooming job was terrible. But the unfinished groom is not even the main issue. The way my dog was being spoken to and handled is completely unacceptable. No animal should ever be yelled at or cursed at like that. If this is how pets are treated when owners are not watching, people deserve to know. I will never bring my dog back here. If you care about how your pet is treated, I strongly suggest finding another groomer.

My pups look forward to seeing Jeannie every few weeks! Great customer service and communication…read more Highly recommend!

Showed up right on time and communicated really well beforehand. Marissa was so kind and sent me…read morepics throughout the process, which was a cute bonus. I highly recommend this company and will continue to use their services for my pup.

Absolutely amazing work! My niece's dog would not let us or the vet cut his nails, even sedated! We…read morewalked in just to get info after the vet recommended them and they took the little Stinker right in and cut those nails in less than 10 mins. It was magic! Pup got a little upset but nothing like when we or the vet would try. And the price was so low, I was shocked! Thank you so much!!! Many years of expertise and it shows!

They cut off my dogs whiskers. Why would you do that? You're not supposed to cut the whiskers they…read morecan leave a dog disoriented and uncomfortable and my poor dog has not been able to be still all evening. You can tell somethings wrong. And it doesn't look like they clipped his toenails.

My dog loves this place and the amazing staff. It's clean, friendly & adorable. Dogs get to play…read moreinside and outside. They also have a pool for the dogs that like to swim.

Please, please, please do not take your dogs here. I made a huge mistake - I did not believe all…read morethe negative reviews. I took my 2 healthy German shepherds here. I have vet bills showing they were healthy. I took them for a 2 mile run the day I took them. I come back from vacation to $3,000 veterinarian bill and a huge gash on his head. This place is incompetent, and should not be boarding dogs. It is one thing if just one customer writes a terrible review. The number of 1 star reviews should tell you not to bring your dog here. I took the first two pictures the day I left for vacation. The third picture is the gash on his head.