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Urban Dogg

4.1 (42 reviews)
Closed 10:00 am - 5:00 pm
Updated 2 weeks ago

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Unauthorized picture of my dog posted by a store that ripped me off for $50. Broomfield BEWARE!
Tim R.

BEWARE!!!! We had been customers for many years: grooming, treats, nail trims, toys, food, gifts...We used to see Stephanie (I think that was her name, but I could even mistaken - she was short and wore a camo hat) to groom our Great Pyr and she was awesome. Since Stephanie left we we had to use another groomer at Urban Dogg. The last time we were in the new groomer couldn't do the groom in one session and asked us to come back. We paid in full. Shame on us because life got in the way as it does and it has been a couple months and we tried to "redeem" our half grooming fee and the owner said they wouldn't honor it. I hope stealing that $50 from us was worth it because you just lost a customer for life ...and I'll be sure to tell every person I know to stay as far away from your store as possible. I guess they didn't realize they have new competition literally across the street! Short sighted move. BTW Tim R (FNL) is a moniker and the owner knows exactly who this is...such a BS artist. Here's a picture of my dog they posted on IG without my permission.

After grooming.
Melissa S.

I took my large dog here and they gave her a beautiful cut. I decided to take my other dog here for a cut. I specifically asked for my dog to not have a poodle/shih tzu cut. The groomer said I don't want to stress her out by dealing with her matted spots, so I will trim her up. My dog now looks like a lion (long face & tail/short body). I'm incredibly frustrated that my dog's cut is the exact opposite I asked for and the fact I had to pay $50 for a shave. If it was too difficult for the groomer to remove her matted spots I rather have been told that and taken her to a groomer with more experience. I would not recommend the grooming part of this shop. Update: the owner called me the next morning in regards to this review. She said sorry and offered me 10% off my next grooming. She explained it was the "humane" thing to do to completely shave my 9 pound dog in the middle of winter instead of trying to remove her matted spots. This was a pup I got from the pound, so yes her fur was not perfect, but again a good brushing or just saying we can't do anything is better than completely shaving my dog. I'm so incredibly frustrated and insulted by her 10% discount on my next grooming. This place not only disregards what you ask for your dog, but could care less about your dog.

Gavzilla in the self wash. He's doing a good job!

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6 years ago

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1 year ago

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8 months ago

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Myra W.

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3 years ago

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5 years ago

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2 years ago

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Myra W.

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2 years ago

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2 years ago

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4 years ago

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Myra W.

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5 years ago

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Myra W.

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4 years ago

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Myra W.

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4 years ago

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Myra W.

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10 years ago

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11 years ago

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5 years ago

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Myra W.

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11 years ago

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8 years ago

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7 years ago

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8 years ago

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Myra W.

Thank you for the review and we look forward to seeing you next time!

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6 years ago

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10 years ago

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Myra W.

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7 years ago

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Myra W.

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8 years ago

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Myra W.

Thank you for the review and for grooming and shopping with us!

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10 years ago

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Myra W.

Thanks, April! We look forward to seeing you again soon.

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11 years ago

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6 years ago

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9 years ago

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9 years ago

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9 years ago

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Myra W.

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7 years ago

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Myra W.

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7 years ago

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Myra W.

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9 years ago

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11 years ago

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9 years ago

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Myra W.

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11 years ago

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11 years ago

Love this place! Great price to have my dog bathed! They had a unique collection of collars. Looking forward to our next visit!!

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8 years ago

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9 years ago

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9 years ago

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Myra W.

Thank you for the review!

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Page 1 of 2

Ask the Community - Urban Dogg

Review Highlights - Urban Dogg

She hated the experience, I could hear her crying at some points, but Jessica handled everything very well.

Mentioned in 4 reviews

Read more highlights

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Dingo's Natural Pet Food, Self-Wash & Grooming

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(77 reviews)

This place is amazing. So friendly and kind. Can't wait to go back…read more They took care of my new puppy dog as if it was there's. I'll be back

I wish I could give zero stars…read more We have been bringing our dog to Carissa for grooming for a while. Early on, after one visit our dog developed an ear infection from water getting into his ear. I paid the vet bill and chose not to make a big deal out of it because things happen. We continued going and things seemed mostly fine until today. On Monday they called asking if I could move our Friday appointment to Tuesday. I agreed and brought my dog in at the time they requested, 2:00 PM. When we dropped him off, we asked when they closed and were told 5:00 PM and that he would be ready around 4:45. They normally call when he is ready. Around 4:50 I still had not received a call so I phoned to check. The woman who answered said she would check and came back saying he was ready. We arrived at 4:55. After waiting for a couple ahead of us to pay, we paid and tipped as we always do. Usually they bring him right out, but this time they did not. I walked toward the back desk thinking he would be coming out any second. That's when I heard someone yelling aggressively and cursing at my dog. I looked behind the door to confirm it was Carissa and asked, "Excuse me, are you talking to my dog that way?" She immediately denied it. Another girl was in the room and when I asked, she said "it wasn't me," meaning she wasn't the one speaking to him that way. What made this even worse was that my dog was still on the grooming table being cut, meaning he was not actually ready when they told me he was. It was already close to closing time. She immediately changed her tone and said he was doing great, then rushed him off the table covered in hair. His nails were not finished and the overall grooming job was terrible. But the unfinished groom is not even the main issue. The way my dog was being spoken to and handled is completely unacceptable. No animal should ever be yelled at or cursed at like that. If this is how pets are treated when owners are not watching, people deserve to know. I will never bring my dog back here. If you care about how your pet is treated, I strongly suggest finding another groomer.

Gentle Groomer Too - Before: very fluffy!

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(52 reviews)

*****Please Tip Your Groomer******…read more I have been using the Gentle Groomer Too for over four years now. First, I brought my dachshund and lab into the Gentle Groomer Too and now I bring my Malinois. Their prices are fair and their services are top notch. Bridget has groomed all three of my boys exclusively for four years. As much as I hate to admit it, they like her more than they like me. I have never seen a dog get excited to get bathed and have their nails trimmed, but my boys love going to see Bridget! She is caring, sweet, talented, and patient. Many of my friends and co-workers also go to the Gentle Groomer Too and I have never heard any negative comments about their visits. I now live 40 minutes away but I continue to use Bridget and the Gentle Groomer Too so my boy looks, smells, and feels great! I recommend the Gentle Groomer Too to everyone and will continue to use them for years to come. Their shop has a happy, clean, and caring atmosphere that puts me and my boys at ease. The staff are always friendly and willing to go above and beyond to make sure you and your furry loved one are comfortable. I have nothing negative to say about The Gentle Groomer Too or the ladies that work there. Do your self and your pup a favor... go see them! P.S. They are very busy so it helps to schedule visits ahead of needing a groom.

They cut off my dogs whiskers. Why would you do that? You're not supposed to cut the whiskers they…read morecan leave a dog disoriented and uncomfortable and my poor dog has not been able to be still all evening. You can tell somethings wrong. And it doesn't look like they clipped his toenails.

Urban Dogg - petstore - Updated May 2026

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