I will start this review with the fact that I have an allergy to tomatoes, which I told them about.I called Ray's pizza in Surprise at 3:00 pm August 22, 2020. I talked to a man and asked about their white pizza( snow white), and what kind of cheese was on it because of my allergies. He said Ricotta and Mozzarella, that was great because I don't have allergies to these two. I asked for meatballs and a thin crust. He said yes so I ordered one. He gave me the number 25 so when I arrived I just asked for number 25. 5 minutes I called back to order a white pie with spinach and sausage also and it would be ready in 25 minutes. I opened the box and to my total surprise it was regular pizza! I called back and talked to some lady and she claims that is what I ordered and I told her I would never order that because of my allergies. She kept asking did I call in the order or order online, after repeating myself 4 times she said they would make the pizza right but I would have to pay for it again. I flipped out on her and will never go back to that place. If they would have someone answer their phones that understood and spoke English well they wouldn't have problems. The deserts I added were nothing to write about either. Does this picture look like White pie! I DON'T THINK SO!!! read more

Ray's Pizza - Pizza Near Me - Surprise, Arizona

I like that it's family own & good food friend staff. It's a little piece of Long Island New York in the desert

By the slice is best Whole pie was dissatisfied with quality and lack of toppings Will not return read more

Food is always so good . And the owners and employees are are always so Appreciate of Business of anyone that comes in .

Driving through from Vegas and we saw this spot! Delicious NYC style pizza on a tasty, hand-tossed crust! Ray wasn't there - but the staff does well without him! Eat here if you can. read more

Good food as always bud today we had special steak sandwich it was so so good and the wings where yummy n crispy how I like them so thank you! read more

Great NY style pizza and chicken wings are great too! Being from NY, that is important to find this far west:). Ray's is aways our "go to" place for parties! They guys are helpful and friendly. Once over the years we had a mistake and they were quick to make it right. I just stopped in and grabbed some clean pizza boxes for our school's class project... Great customer service! I'm proud to advertise during our school's Showcase night:) read more

I have a horror story about this place Although it was 5 years ago I will never forget it I spent about $70 when I was there I ordered a large pizza chicken wings anti pasta and a sub I had my order to go and as soon as i got home we opened the boxes and it look ok So me my daughter my son and my wife sat down at the dinner table And my daughter found a hair on the anti pasta salad So I told her to put the salad away And upon closer inspection I found that the pizza the chicken wings and the sub all had hair in it So I thought this was no coincidence. but when I ordered I was very polite like always I gave no reason to do this to me I was a paying customer I don't think there's any reason to do that to anyone! So I packed up all the food put it in a big plastic bag and took it back to the Pizza Parlor I told the manager what happened And as I was explaining there was a young guy in the back fixing pizza. And sure enough the hair length and color matched exactly like the ones I found on the pizza and the other food. No I'm not no forensic DNA tester but give the fact that all my family has black to light brown hair. And the hair found in the food was a lighter color kind of like a blonde almost with orange tones. He turned to me and the manager stepped into our conversation and said "sorry we forgot to charge you for that" referring to the hair! He was very rude and I was right at my breaking point I was about to go postal and being from Arizona that little punk should have known that everyone is packing heat. But then I tried to come down it took every part of me to keep my composure. The manager told me that there's nothing he can do about it he can't even replace my food. But at that point I wasn't even hungry anymore. Ever since then I've been scared to eat at pizza places in surprise az thinking that that family might own it and history will repeat itself. I can't tell you with anything taste like because we never tried it not even a bite I have fantasies of slowly torturing that kid who told me those words even till today. Maybe one day I can punch him right in the mouth. And tell him that I forgot to charge him for that read more

We really like the lunch special with the pizza and wings. It's a good deal and the food is tasty.

Staff is always nice and their pizza is awesome! The wings are good too! And so many other things! Great place to eat. read more

Ray's Pizza - Rays pizza - Pizza Near Me - Surprise, Arizona

I've been in AZ for 11yrs by way of NJ. So when I happened on this place I fell in love. The best NY style pizza I have tasted since being back home. Mmmmm and their hot wings with fresh garlic, as I love them, to die for! Don't forget to add a big pitcher of cold frosty beer! Now you got yourself a Friday or Saturday night meal!!! The pizza & wings are my fave, so much, I have never tried anything else. So yes, I would have to say this place has the best pizza ever! (Been eating here for years) BUT wait there's more!!!! I will never ever ever eat there again! I would rather buy a pie from Walmart & pop it in the oven at home! And the wings, I throw down myself at home, hot, lemon pepper, teriyaki, spicy garlic.....whatever flavor I can make that right at home! Why? I thought you'd never ask. As my family & myself dined one evening on a pie, wings & beer, just as we were finishing up our meal my daughter looks to the side towards the back of the store and there the owner is sitting at a table picking his nose feverishly, mind you there's a bathroom right behind him if he needed to go and clean his nose, therefore wash hands when returning to work. As a customer enters the shop and stands at the counter waiting to place an order he gets up and goes right behind the counter and serves this customer food, never ever stopping to wash his hands!!!! It's times like this I wish I was an undercover food inspector!!! Now if you have read any of my other reviews you can tell I am a bit of a germaphobe. And this little stunt and booger the owner has pulled, has lost a customer in me and my family forever!!! This review gets one star because I cannot give it anything less and like I said their food is the best so if you do not mind a little boogering in your food, then go for it! read more

Famous Ray's Pizza-Surprise... Damn if they didn't out do themselves. I had a SPECIALTY PIE request. One I personally built ( my own creation) at one time. I didn't really expect them to comply with my request, but after a little discussion amongst themselves. I got my pie. I have got to say, "It was Delicious". Not too shabby either as far as price went for the kind of items I had them put on it. Better than some of the other local pizza restaurants. Needless to say I was a happy camper. Thank You Ray's. I will be back. read more

As close to real New York style pizza as you'll find on the west side in the greater Phoenix area, trust me I've done the research! If you want a consistently solid slice, go to Ray's. read more

It took us a while to find some good pizza parlors in this area. Now in the last few months we have found some! We were not sure if we wanted to try this place? It was empty, and the crew was just sitting around doing nothing! So we went in, I ordered the pepperoni and bell pepper pizza well done. Wife order their spaghetti and meatballs. Unless my mom made the spaghetti, I'm not eating it! Their pizza was very good, the sauce had a lot of flavors, not sure about the crust yet. But the pizza is well worth an other visit! read more

I have been a loyal customer for 7 years and recently I've noticed but the Pizza has changed. The pie itself is much smaller than it used to be. I remember one slice would take up the entire paper plate and now I can put two slices on that same size paper plate along with a couple wings. When I went in I noticed that there were new people behind the counter making the pizza so I'm guessing this is why. Its such a shame because now I have to find a new pizzaria. read more

If you rate a restaurant by the cleanliness of their rest room you won't eat there. I grew up on a farm and our barns smelled cleaner.

Outstanding service. They are always friendly and my food is always hot and ready to go. The portion size is HUGE and great prices.

This is the best pizza. Very delicious and filled with all kinds pepperoni, cheese, mushrooms, and jalapeno. So very filling. We will definitely go back. Very friendly staff and very helpful. Pizza is very large my husband is a large man and he could only eat two slices. We have enough for dinner tomorrow. read more

How is it possible that I CANNOT get a pizza delivered and pay with CASH. This is highly UNAMERICAN!!!

Rays is the best pizza. Always so yummy! We get the large pizza and wing special. Best wings also. We ask for everything well done so it's nice and crispy read more

I have eaten at Ray's Pizza in Manhattan many times no comparison to the Surprise location. I wonder if anyone here ever worked in NY. Ordered a thin crust pizza and the pizza they served was 3/4 to an inch thick and when I mentioned is this thin crust she said you could have ordered extra thin, not listed on the menu. Then like someone else mentioned in reviews you get dirty looks instead of an apology. read more

We love this place, food is great and the service is great! We have had the pizza, spaghetti dinner, subs and everything is good. Very clean dining room and while they have TV's they aren't blaring so you are able to have a conversation. We love that you can stop for a slice and they heat it up in the pizza oven and it's soooo good. read more

We've been going to Ray's Pizza in Sun City four years. They have the best pizza and wings in the valley. And I've been buying pizza and wings in this valley for 60 years. We order ahead of time and it's ready every time we come in. They are kind very clean and very service orientated read more

Was a good slice of cheese. Nice crust. Only negative was a bit greasy. Service quick nice restaurant.

First time ordering from this location. Requested a Monster pie well done. That's not what we got. What we received was a soggy and doughy bottom and all of the toppings slid off our pizza. This was not what we we expected. We have ordered this exact same pie from another Ray's Pizza for over 10 years and it was always really good. We don't eat as much pizza as we once did, but for future orders we will go back to our old Ray's Pizza location. read more

I love Ray's pizza. The owners are very friendly, the service is quick and the price is right. Ray's is great especially if you are just looking for a few slices as you don't need to buy a whole pie here. (Unless you want to! I have in the past and they are nice big sizes!) The garlic knots are pretty good too! read more

Prior to our visit last night, my wife & I had the impression of Ray's as being a of "a slice of NYC in 'The Valley.'" Not any more! Much has changed. Never impressive as a "clean" restaurant, the floors and tables looked and felt dirty. We both ordered the "Penne Pasta" dinner. The salads were as we remembered, though smaller in size. The garlic bread was served with so much spread, that the bread could not absorb it, and as a result, it trickled down our throats as we bit into the bread. The main dish was a shocker! The penne pasta was smaller in size and "cooked pre-al dente." The sauce was practically non-existent, as the excessive amount of grated Parmesan cheese "sprinkled" had turned it into mush. While we were "eating," a take-out customer entered the restaurant, approached the cashiers, and demanded her money back for her order which she claimed was "poorly cooked and inedible." Had she been refused a refund, we would have jumped to her defense as our "food" proved to be the same. To add insult to injury, we also had ordered a single slice of cheese pizza that was in the waitresses hands but never given to us, it went to another table. Fortunately, they did reimburse us for that oversight. In our opinion, "Ray's has seen better days." Looking for an authentic New York Italian experience in "The Valley?" In our humble opinion, seek out a different restaurant. read more

Been to this place a few times and every time it is very greasy. Taste good but very greasy. Today I decided to try a sub and guess what? It was also very greasy. I guess they don't know how to scrape grills and such? read more

The best local pizza that We've found in Surprise. Order at the counter. We have only had the thin crust variety so can't say anything about their other menu items but based on the quality of the pizza we wouldn't hesitate to try anything read more

I'm a native New Yorker, born and raised in Queens, lived in Brooklyn, now retired in AZ. I've been on a year long quest for NY style pizza since moving here and I finally found it. Hey, Rays isn't great pizza but it IS mom and pop NY pizza. As good as you could get at most corner pizzerias in, say, Queens or Brooklyn. I wouldn't jump for joy if I found this place on Kings Highway. But in Surprise, it's a big deal. I'm just talking about a regular cheese pie. Who eats pizza with spinach? Yechhh. Anyway, loads of quality cheese and good sauce that slide off a hot slice if your not careful. YESSS. And the wings ain't bad either. read more

Best pizza west of the Hudson. I am born and raised in New Jersey but left in 1992 for Minnesota. Now I live in Surprise AZ and was lucky to find Ray's Pizza in Surprise, it was like stepping into a time machine from my youth. Rays of Surprise appears to be family run and they speak more itialian than english, just like when I was a kid. Hand streached dough, not by a machine and cooked in a real oven, not on a conveyor belt. Perfectly cooked, crispy but not burned. Not too thick, not to thin. I tried another so called "New York" pizza place in town and found it worse than Dominios (if that's possible.) I waited a long time to live by a pizza place like this! read more

First time ever at Ray's. There's a location near where I work but it always looked a little too seedy. Tonight we were all set to head out for dinner at Outback Steakhouse for my birthday. I figured that the q-tips and their snowbird brethren would all be in bed by the time we got there (7:20pm) but no, the woman there asked me if I had call-ahead seating and when I said "no, er, how long's the wait?" she told me it would be 40-50 minutes. I basically walked out of there, pushing past some Minnesotans on the way back to my car. I'm not standing around for freakin' ANYWHERE for that long, not even a Ramsay restaurant. We wound up driving to Ray's on a whim as I just couldn't be stuffed trying to figure out anything else. Got a giant Sicilian "monster pie" (ie a supreme) - they kindly left a single square without any topping but cheese, for my toddler. Took about 15 minutes to cook, but that's fine because we're an uber geek family - we iPhoned, Droided and Leapstered up and next thing you know, the food was on the table. It was possibly the largest pizza I've ever seen and yep, it was square. Took a slice and went at it with knife and fork; I get real messy if I eat with my hands, especially with something this size. The bottom of it was real hard to cut - crunchy. After a couple of slices, my right index finger had a rut in it from pressing down so hard on the end of my knife, and my fork looked like Uri Geller had taken it up the wrong 'un. The pizza was actually pretty good. Good enough for me to finish about four slices of it. It reminded me of the Chicago 7 (one of my favourite pizzas ever) from Old Chicago over at Bell and 57th. The kid actually ate more than expected, about half of his slice (which is a typical sized meal for a toddler like him, way more than half a grilled cheese sandwich). It was late so I didn't let him finish the rest although he probably would have. The wife finished two slices. We still had about half the pizza, I'm guessing almost 2 pounds of food left to take home. Everything including a free pitcher of soda for $21 including tax. Not bad at all. Considering that on my recent trip back to Australia I paid $120 (US$128) for lunch at an Indian restaurant for three adults and the kid, I'd say that a meal of this magnitude was pretty good value - quantity and a decent amount of quality too. I didn't mind that the pizza was a little crunchy on the bottom, it actually lent it a good texture. Maybe that's standard for Sicilian, maybe they overcooked it, who knows - I'm not an expert. But the wife gave it three out of five stars, which is actually above average for her, and I'll give Ray's that on Yelp as well. Bye bye one week of eating reasonably healthy, hello exercise bike. read more

I love Rays! This place never disappoints. Service is so so but I don't care because the pizza is great. Always fresh! Pair a monster slice with a pepperoni slice and it's a match made in heaven. YUMMM! read more

This pizza is the best In the area. Get it whenever we are out that way. Got a Cicilian cheese and brought it home and added sautéed garlic and clams and chopped mozzarella and put it back in the oven. What a treat! Wish they made that there...I'd order a slice to eat while I wait. Ordered on the slice app while I was grocery shopping at Fry's. The best!!! read more

New York pizza, this is not! Where the crust wasn't soggy, it was tough and rubbery. Add that to canned mushrooms and frozen spinach (at least it tasted like frozen) and you've got one disappointing calzone. My husband, raised on New York-style pizza, was not impressed either. The only reason I'm not giving it only one star is because I was able to eat it. read more

We lived in Surprise 6 years ago and would frequent Rays Pizza on Grand regularly. The price was fair and the pizza similar to what I experienced when I worked in NYC. I remember they spun and threw their dough up in the air. Awesome. We moved back to Surprise this summer (2016). In November, we ordered a pepperoni pizza and wings from Rays on Grand. Unfortunately, the pizza changed dramatically and tasted like something purchased from Costco or Sam's Club. The dough, which I believe is the heart of a pizza pie, had turned from a thinner crust to a cheese and tomato sauce on a piece of bread. After eating a slice, I called Rays on Grand and spoke with the manager about the pie. I mentioned the dough is nothing like it used to be. Too much bread and not enough taste. The manager on duty stated nothing has changed in their recipe/process, but it was not the same. I said it was their business and this only a suggestion from a previous lover of Rays Pizza on Grand. Will be looking for a new Go To pizza parlor in Surprise. read more

It's horrible pizza. Order four large pizzas and out of the four times I have gone the pizza is extremely greasy. If you like greasy pizza then go for it but its horrible. read more

Sardella's is my favorite pizza chain in the valley, but this a good substitute in Surprise. Tastes similar to Sardellas, good wings.

While visiting in town, we were told Ray's was pretty highly recommended so we gave it a try for lunch. The place was empty when we arrived a little after noon and most of the time we were there (except for a few people getting take-out). The staff was very friendly and provided excellent service. Not only did they have canisters of red pepper and Parmesan for seasoning, they also had containers of garlic powder and Italian seasoning for the table. A very nice touch! Unfortunately, I just was not very impressed with the food. We started off with an antipasto salad which was simple and had a variety of tasty ingredients but the dressing was pretty flat. The garlic knots were a little overdone and did not have much flavor unless you dipped them in the marinara (which was pretty good). The pizza tasted OK on the hot first slice but, for me, you get to see the true nature of a pizza when you get to the second or third slice. The pizza just didn't hold up as the cheese had little flavor and the sauce appeared somewhat bland. It looks like the owners really want to make their customers happy so I'm disappointed that I could not provide a better review. I would be willing to try Ray's again so maybe I'll have better luck next time. read more

No one can beat the mushroom and sausage pizza or pepperoni and mushroom!! Love it all !!!