Came here to have lunch with a family member. The space looks nice with grand chandeliers decor. The restaurant was about half full when we got there at 12:30pm on Saturday. We ordered some dim sum items and some dishes to share. The best dish of the day is the black pepper beef. The beef is tender and very flavorful that everyone loved it. The sauce on the bean curd rolls was too thick. Other than that every dish was tasty. There seemed to be not enough people working. We had to keep flag people over to help us get more water, utensils, sauces, etc. read more

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Came here after hiking the eucalyptus loop trail, and was a pretty busy Sunday morning. We were the only non-Chinese people here (we're Filipino) and we were treated horribly. After we were seated we were given tea, and after finishing the tea, I had asked for ice water since dim sums don't offer ice water off the bat. But I was greeted with the most offensive look and tone ever after asking for a fork as well. He clearly looked at us twice and said "what else do you need" after asking. I had asked two people prior before asking him, and left a bad taste in my family's mouth. He then repeated that "what else do you need you see only 4 ppl". I don't think we asked for much since they were more attentive to their Chinese customers, but okay.. We always come here but after this experience, not so much anymore... read more

Ray's Duck House - Seafood Near Me - Chino Hills, California

More modern take on dim sum - ordering is done via paper, with no roaming dim sum carts. The restaurant has large round tables that seat 10-12, making it a great option for big family gatherings. We arrived right at opening on a Sunday at 9:30 a.m. and were seated immediately. Surprisingly, the restaurant was not even at 50% capacity by the time we finished around 11am, which seems uncommon for weekend dim sum hours. They were very accommodating to families, providing kids with their own plates and utensils. Food came out fairly quickly, and in addition to dim sum, you can also order regular menu items like fried rice and noodles during the morning hours from the other side of the menu. Plentiful parking in a large shared plaza. read more

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Came to Ray's Duck House with my girlfriend for dim sum on new year's day. We had a reservation but our table wasn't ready so we waited in the lobby. Once we were seated we filled out the dim sum sheet with our orders and it was quickly picked up by a server. Tea was brought to our table soon after. The dishes were brought out fairly quickly with the exception of the meatballs which were about 20 minutes behind everything else. My girlfriend wasn't a big fan of the su mai but I thought everything tasted good. The price was reasonable, $40 for 5 dim sum dishes and 2 hot teas. After we finished we used the restrooms before leaving. While the men's room was fine the women's room was in need of attention. No toilet paper, dirty sinks, and someone had gotten sick inside. She won't be returning so I most likely won't be either. read more

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I frequently come here to Ray's Duck House as they do serves decent food, especially if you enjoy classic Chinese-style duck dishes. The flavors are generally satisfying, and portions are reasonable for the quality. However, the pricing feels steep compared to similar restaurants in the area, and I was surprised by the additional charge for tea, which seems unnecessary for a casual dining experience. What was irritating to me was when I told the waitress that we do not want tea and only water, she still had a tea charge and I had to tell the owner to reverse it. Hence one less star. These extra costs make the overall dining experience feel less value-driven. Also when we wanted a group photo, I asked a staff member to take it and he said something negative in Chinese which surprisingly I can understand. Whatevers. He faked a smile and took it for us and then when he handed our camera back he rolled his eye. Wow! If you didn't want to take it just tell us you were busy or have someone else do it. Then I find out that he was the owner as he was the one reversing the tea charge. Yikes! Lastly, I had to use the facilities after lunch and found that the 3 stalls in the Women's restroom was not good. One stall was broken and there was not a sign stating it was broken. Just some masking tape on the door and you can still open and find a gross surpise. The handicap stall didn't have toilet seat cover and there was urine from other guests. The last stall had seat covers but no toilet paper. I don't know how often they clean this area as I didn't see a cleaning sign. I told the staff while exiting the restaurant that they need to attend to the restroom right away and her response was " Ok we are busy and cannot do it right now". Umm OK........ I can tell the restaurant was 75% full but if you want a good repeat business, then maybe do a better job in customer service and bathroom hygiene. Overall: While the food itself is decent, the high prices and unexpected tea charge and unhygenic restrooms make it hard to justify a frequent repeat visit. read more

The Chrystal chandelier made this restaurant sparkle. All the servers there were very nice. My favorite was the sweet and sour fish. Was going to order the peking duck but it requires an hour advanced notice. Will try the next time. Have not tried their dim sum yet but i heard good things about it. read more

Ray's Duck House - Seafood Near Me - Chino Hills, California

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Decided to come here for dim sum before heading to go see a movie in Chino Hills. Made reservations the night before, which turned out to be useless as there wasn't a table available and we were treated as a walk-in. In the meantime, I was optimistic that this was going to be good seeing that they had a lot of business from the local community. When a table was ready, we were seated and offered tea. We checked off the dim sum menu for which dumplings we wanted to dine on. The pork siu mai, chicken feet and har gow came out first. The pork siu mai was very fatty and not much meat taste. Chicken feet was okay, but not great. The sauce was too thick from too much cornstarch or whatever they use for thickening. The Shrimp Har Gow was also Ehh. Normally, har gow & siu mai are my favorite dumplings, but not here. I left them on my plate. The Shrimp Rice Noodle Roll was delicious and I loved the sauce. Did not care for the steamed pork ribs. Very fatty, swimming in oil and not much flavor. The Beef Meatballs finally came about 30-40 minutes after everything else came. It was super dark. Tasted okay but not great. We probably could've done without but wanted to try a variety of dishes to assess whether or not to come back and try their dinner entrees. After paying the bill, we went to use the restroom. No toilet paper in the restroom so many people apparently used the disposable seat covers instead. Big wads of them were in the stall, in the trash can and on the floor. I walked over to wash my hands and there was a sink full of barf in one of the sinks and paper towels laying over the sink in an attempt to cover it up. No soap either. At least they had some hand sanitizer. We won't be back. First and last visit to this place. read more

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Went here after our visit to the Hindu temple in chino hills. Food is good and they could have done better. Taste is very average. Nothing special. The one that stands out to me is their pepper steak. Very tender and very flavorful. The rest are average chinese/taiwanese food. From chow mein to fried rice, chicken feet and their version of the xlb dumplings. The XLB is dry.Pricewise isn't bad but their specialties like the roast duck are very expensive that's why we didnt order that. Service is pretty fast. Their crew can also use a little smile in their faces. Overall a good restaurant! read more

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I think when you live in Chino Hills, you can't be too picky about the Chinese restaurants around you. The restaurant was pretty decent, but I think it's hard to compare when you live around the area, like Monterey Park in Alhambra, where all the Chinese restaurants are located. read more

Ray's Duck House - Dim sum - Seafood Near Me - Chino Hills, California

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My quest for the best dim sum in Southern California has taken me to many places in the San Gabriel Valley area, but I was somewhat surprised that one of the best qualities and values is found in Chino Hills. And I have been here more than a dozen times so I can say that their quality and deliciousness are consistent. Most of the staples like har gow (shrimp dumpling) and siu mai (pork and shrimp dumpling) are on point. But one of the shining stars in the house is their golden fried shrimp balls which are always flavorful and have that bouncy texture to give you the yummiest authentic experience. Ray's rice noodles are also some of the best in the business. The skin is thin and smooth, just like those you'll find in the streets of Hong Kong. I also appreciate the availability of small dim sum sized congees and noodles so that you can try more varieties. As of this writing, dim sums are $4.98 per plate on weekdays and $5.48 on weekends and this is certainly the best value that you can find in the Southland. I highly recommend Ray's for dim sum lovers. Even though it might be a bit out of the way for you, I assure you that it's definitely worth the drive! read more

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The restaurant is very grand and beautiful inside, definitely meant for a nice memorable dinner, but that hasn't stopped me and my family from going whenever we're craving a delicious meal! All the options I've tried here are really good and full of flavor BUT the Diced Beef in Black pepper sauce is the best item on the menu. I haven't even tried all of them but I'm confident it is. It's a 10/10, get it! If you are feeling fancy and want the Peking Duck, make sure you call ahead as it requires an hour notice beforehand. read more

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Worst Dim Sum Place I ever been. First off there was no-one to greet us when we arrive. Everyone who worked inside seems ignoring us. And then despite menu is being listed on what type of tea, they didn't ask us and give tea that we didn't order. The worst one is I was given menu that I didn't order, which was the Spring Roll and unfortunately I also forgot to count how many menu I ordered. Food was really mediocre. Siu Mai has intact shrimp in it Radish Cake served without garlic sauce Pork Rib tasted fine Egg Yolk Pork Bun was nice Bean Curd's sauce was too sweet And lastly the Vegetable Spring Roll was just fine (and we get charged something we basically didn't order) And upon paying we asked the original paper order that had my handwriting on it, they said they threw it right away once they have input into the system. Decor is nice and bougie Staffs were ignorant and often I find them rude I do not think cheaper price can have 'right' to experience bad service. First and Last time! read more

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The Ray's Duck House near Chino Hills, CA is the best tasting Gourmet Restaurant you can possibly find in the inland empire, their services are excellent, their specialties dishes are far beyond superiors, they are the only reason we moved Chino Hills, CA I'm also a traveler going back and fore around the World, and there's nothing near to compare with the Food Quality like next to none while you dine in this Gourmet Establishment ...... Ray's Duck House read more

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The quality of the food is great!!! The staff is attentive!!!The place is elegant!!! Brought friends over and they enjoyed the ambiance will be coming back read more

Food is average to below average. Service is terrible. Hard to find anyone and when you do get someone for water, container or napkins they tell someone else to do it or in our case get the container yourself its right next to you. Interior looks like a typical interior of any southern California dim sum place. read more

With my experience of living in Guangzhou long time ago, I think the food is yummy and authentic. And worth a try! read more

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We booked a private room for a birthday celebration. Private rooms require $300 minimum spend for lunch and $400 minimum spend for dinner. We called a day in advance and they didn't have a problem, so it's likely not a busy place. Gratuity is automatically included. Food: we ordered the Peking duck in advance. For $70, it's not a bad offer. Although, not the best in my opinion. We ordered other dishes plus dim sum and it's what you would expecting. Honestly, nothing too amazing but not bad. My favorite is the Serrano beef which I'll definitely order again. The ambiance was nice but you can tell it's worn down as the wallpaper was tearing up and the seats are dirty. Service was really great and that's why I would attend again. read more

I've come here a couple of times already. The prices are reasonable, as of this review, it's $5.48/plate, which is good. The main reason I'm writing this review is because the Shumai is really good. It's huge, meaty, and has amazing flavor. I always look forward to it. The football things (Deep Fried Pork Dumplings) are also pretty good too, if only for the fried dumpling skin. Not a big fan of the rice noodle roll, that's usually my favorite dimsum, but that's okay. Anyway, I love coming here and the shumai has been amazing every single time. I definitely recommend you visit Ray's! read more

Seriously, how does this place stay open? The attitude of EVERYONE, including the "manager" is unbelievable! They basically don't care about customer service... rude and aggressive I don't think they know that they are in the hospitality business... Food is decent, but not good enough for me to put up with the service. On the plus side, if you are a masochists and enjoys being lookdown on and belittled, then this is the place for you! Definitely won't be back. Way too many options to waste my time eating here. read more

當妳被愛時， 就算妳靜靜站在那邊， 啥都不做， 他都會愛妳～ 這家餐廳在 Chino Hills開好一陣子了， 以前經過， 就看到常常換名字，都沒機會進來，前陣子爸媽來時， 朋友請老人家吃飯，說在 Chino/Chino Hills這附近要吃高檔一點的海鮮中餐， 就只有這家了，第一次踏進來， 以鄉下地方， 是算裝潢華麗，朋友是常客， 所以很懂得怎麼點菜，他家的特色軸子， 做的軟嫩， 特別好吃， 我把拔喜歡的鴨子， 也很棒， 夫妻肺片，多寶魚， 薑蔥龍蝦也都很有水準，難怪現在能一直開著， 沒再一直換老闆了，中午時段是有飲茶的， 如果你在附近都沒來過， 可以嚐嚐， 吃飯時多一家選擇歐！ read more

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My favorite dim sum place to visit. Great quality at a great price. So happy to have this place nearby my home

Food is okay at best, service is awful (agreeing to a reservation larger than they can actually seat), and overall does not feel clean or organized. read more

Food is good. Staff are friendly. They have private room that can fit 12 people with $300 minimum consumable which is worth it.

For those that has never been to Ray Duck, just go and try. The Dim Sum are great, n the main dishes are good with reasonable price.. Regardless of the negative comments, from some people, I personally think they are great, with good service. Like apples and oranges, go judge for yourself. read more

We came here for the first time with a large group (15 people). At first, they seated us in a private room, but after the food was already on the table, they told us the room was for another group and asked us to move. Very poor service. The worst part about being in that room was that once the food was served, we were basically forgotten--no water refills, no tea, no service at all. I won't be coming here again with a large party. At least on the main dining floor, you can actually see and flag down the servers. read more

Disappointed All Around - Won't Be Back I came here because I heard their roasted duck was supposed to be amazing. Unfortunately, it was the complete opposite of what I expected. The skin was limp instead of crispy, the meat was dry and lacked flavor, and the sauce tasted watered down. The service was just as bad. Staff seemed annoyed when we asked basic questions, and didn't come to check with us. It took forever to get water refills. I love authentic Chinese food, but this place completely missed the mark. Overpriced for what they serve, and there are far better spots for roasted duck in town. Save your money and go somewhere else. read more

They got our order wrong and my mom even showed him what she circled and he kept yelling at her, was rude and was getting frustrated. Horrible service. Never again. He needs to be fired. Manger didn't even back us up and he saw the menu my mom circle! I wish I got the video of him yelling my mom. read more

Ray's Duck House - He's needs to be fired - Seafood Near Me - Chino Hills, California

The food was a little above average. The chicken feet was good. We weren't expecting the salt and pepper fish to be a whole fish. We were expecting fillets. The hargao was good to except for the shrimp and chives. Siu Mai was ok. I would go back to try other dishes but not ordering the same things I had today. The service was good. The place is clean except they didn't have seat covers in the bathroom. I don't mind going back but will definitely skip the duck cause it is expensive. I wish they would stop using styrofoam containers though read more

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Sorry but not sorry for this review. We came here on Mother's Day dinner party of 12. The restaurant is spacious with nice light fixtures that give it an upscale appearance but the positive stops here. We pre ordered two ducks it came out in thin slices on three cute duck plates but the skin is not crispy and meat lacked flavor it came with slivers of green scallions and cucumber and moo shoo type thin wrappers. They did not give out enough wrappers we asked for more but it's an additional $6 and we kept waiting but it never came. For a restaurant to be named duck house it must be their specialty but they fall short it was disappointing. Service is absent minded they forgot to enter four dishes we ordered however we didn't want to wait as food is very slow to arrive. Food was nothing special so I didn't bother taking photos. read more

The restaurant is nice. The Peking duck for under $70 was a good deal, but the duck came out cold. You have to call in to order the duck an hour beforehand. We mentioned about the duck being cold and she mentioned it was cut at the time we arrived. The duck looked like it was precut earlier and sitting for awhile. The shrimp dish tasted like frozen shrimps. The beef was overcooked and dried. read more

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The food is really delicious, the service is okay. It's hard to ask for something, most times the waiter is such in a hurry that you can't even ask for a fork, napkins or sauce. The women's restroom smells awful! I went there on Mother's Day and i literally threw up after using the restroom, due to the smell of it. I went back there for Father's Day and it smelled awful still. I don't know what the problem is, but the smell of the restroom needs to be fix. Even though the food is good, I don't want to go back because of the smell of the restroom. read more

Unfortunately, not what I expected. Called in for a reservation and reserved a duck, at 11am, seated right away. As my dad was reading the dim sum menu, a server came up talked to my dad in some kind of dialects loudly. My dad was very focus on the menu, wasn't aware that she was talking to him, so he did not answer, she proceed to pull the menu away from him and starred!! Mind you we have 5 of us, she did not ask any one of us. Come to find out she wants to know if we want duck soup or a plate, which supposedly comes with the duck, but no where listed on the menu. That was unbelievable! The duck was cold, actually all the dishes we had were cold expect the sticky rice ball. My 19 year old made a comment that we have never been to any restaurant that we have leftover duck! My parents and I go out to lunch every single weekend. We will never go to this place again. read more

I've been here twice for family dinners. Food is just so so. They are known for their Peking duck but it's not good. They don't even cut out the duck skin. All the skin has a ton of duck meat still sticking to it. Flavor of the duck is also bland. They use the pancakes here rather than the lotus buns. I did enjoy the duck soup though. It was very flavorful. The fried crab was also good. It had lots of creamy richness. It's located in a large plaza so plenty of parking. Service was ok. We had to ask for water refills. Their AC also needs work. It was pretty hot when I ate there that I got a headache. read more

Came in on a non-busy day and got a table right away. The inside is nicely decorated. I had the beef in black pepper sauce, and it was very tasty. The sweet and sour pork was also pretty good. Was hoping to try dumplings but it's only on the weekends. read more

i eat dim sum here occasionally as a chino hills resident on weekends because it's the closest dim sum! there is another one but i usually opt for this one . In a less foot traffic section near taste tea, i don't mind coming here, the food is good and prices are pretty affordable , i expected it to be more! The restaurant is nice and has big booths. I always order their SHU MAI and pineapple buns Lo Mai Gai. i usually eat here with family on weekends and the service is always good and friendlyand the food always satisfies my cravings. I recommend coming here and i definitely believe this place deserves more attention read more

Ray's was once called Sam's, I think. Nonetheless, this restaurant is randomly located in a semi-deserted mega plaza right off the 71. This is where you'll find out-in-the-middle-of-no-where-dim-sum. And apparent duck house. The interior is clean and glistening white; reminiscent of grand ole Chinese banquet restaurants. It even has the signature fish tanks, those these are empty, and a spectacular chandelier. There are both booths and large, round family style tables with lazy Susans. It's surprisingly very nice inside. I came for the dim sum which is served from 9:00 - 3:00 on Saturdays. There are no carts here, but rather, they have the more modern order-off-a-menu approach. They don't exclusively serve dim sum during these hours so you have access to the full menu. They offer all the heavy hitters: sui mai, har gow, spareribs in black bean sauce, baked bbq buns, etc. We ordered all of the aforementioned and overall, they do a pretty good riff on the classics. The best thing we ordered was the fried shrimp ball with egg yolk. This was served with an aioli. The shrimp ball had a fantastically crispy exterior. Once you bit into the ball you got a mouthful of shrimp meatball. This was so, so good. We also liked the wontons in chili oil ($5.98) even though the wontons came in soup form...mixed with some chili oil. This was certainly not what we were expecting, but tasty otherwise. All dim sum dishes are equally priced at $5.28 on the weekends. To be honest, Ray's a really nice sit down option for dim sum as opposed to the more casual to-go places in this area. Come to Ray's if you're looking for a dine in experience. read more

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Food was delicious for a great price :) except when they served dan dan noodle it tasted like beef noodle stew but the waiter insisted it was dan dan noodle. Service was slow, one waiter waiting the whole restaurant (there were health inspectors that day). Restaurant was clean and nice AC, but loud music. Would go again! read more

Everything is so delicious. I almost visit this place every Sunday for Dim Sum. The eggplant and shrimp are amazing. Sui Mai are bigger n more delicious then other places. Service are friendly n helpful. read more

I took my sons there for lunch and dim sum on Saturday. I ordered their duck special one day in advance. It was a tiny portion of duck for $70 dollars. Dim sum tasted like mediocre. The service was beyond awful. Once they drop off all the food we ordered, they disappeared. The waiter gave me a glass of water with backwash in it, gross. We needed napkins, more hot water for the tea, a new water glass, and wanted to order a soda, but no one came to our table. I went to talk to a guy wearing a button down shirt with glasses, who sat us when we arrived, and he ignored us. I managed to wave down a woman waitress to get more hot water for the teapot and some napkins. She came and went very quickly. I truly did not want to tip them at all but ended up leaving a 10 percent tip. It was the worst experience at a restaurant. We are never going back to this restaurant. read more

Ray's Duck House - This was $70 just for duck . - Seafood Near Me - Chino Hills, California

Bad service. Reserved for 15-people party, for my father's birthday. After we already started eating, the manager tried to kick us out of the room and break us into two smaller tables because they "messed up the reservation and the room was supposed to be for another party". Like WTF? We refused to comply, because it was just too rude. Waiters are also rude and clueless. Food was bad. Overall the experience was very unpleasant. DO NOT RECOMMEND THIS PLACE. read more